Ram 1500 Complaints

11,877 consumer complaints on file.

#10936432December 20, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 1500. WHEN THE VEHICLE WAS STARTED AND IN THE PARK POSITION, IT BEGAN TO ROLL BACKWARDS. THE VEHICLE CRASHED INTO SEVERAL OBJECTS, INCLUDING A MOTOR HOME THAT WAS OCCUPIED. TWO OCCUPANTS SUSTAINED MINOR INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,556.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10936444December 20, 2016
UNKNOWN OR OTHER
ROLL AWAY AFTER PARKING IN DRIVEWAY. I PARKED ON MY SLIGHT INCLINED DRIVEWAY, PLACED THE TRUCK IN PARK, EXITED THE TRUCK AND WALKED TO THE FRONT WHILE MY WIFE WAS EXITING THE PASSENGER SIDE AND THE TRUCK BEGAN ROLLING BACKWARDS KNOCKING MY WIFE TO THE GROUND. I HAD TO RUN DOWN THE DRIVEWAY, JUMP IN THE TRUCK AND STOP IT. I STARTED IT AND IT WAS STILL IN PARK, AS I PLACED IT WHEN I PARKED IT. I DROVE IT BACK UP THE DRIVEWAY AND PARKED IT AND IT WAS NORMAL AT THAT POINT. WE WERE PUZZLED AND ASSUMED I MUST HAVE NOT PUT IN IN PARK ETC. BUT AFTER HEARING MORE REPORTS OF THIS DECIDED TO REPORT THIS. I AM A EXPERIENCED AND SAFE DRIVER AND ALWAYS PUT MY VEHICLES IN PARK SO I AM NOT BLAMING MYSELF ANYMORE. MY WIFE WAS OK, JUST SHAKEN AS IT WAS SNOWY AND COLD OUT, AND ON THE GROUND. BOTH OF US COULD HAVE BEEN INJURED OR IF A CHILD OR ADULT WAS BEHIND THE TRUCK IT COULD HAVE BEEN WORSE, THIS DOES NEED ADDRESSED. I LOOK FORWARD TO THE FEEDBACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936473December 20, 2016
POWER TRAIN
TWICE I HAD THE TRUCK ROLL BACKWARDS WHEN IN PARK AND PARKED ON A STEEP DRIVEWAY. BOTH TIMES THE TRUCK WAS TURNED OFF. BOTH TIMES THE TRUCK ROLLED BACKWARDS ABOUT TEN FEET UNTIL I APPLIED THE BRAKES. AFTER I STOPPED THE TRUCK, I RESTARTED THE ENGINE AND CONFIRMED IT WAS IT PARK. BOTH TIMES I WAS ON THE SAME DRIVEWAY, SO I WAS EXPECTING IT THE SECOND TIME. THE SECOND TIME THE TRUCK ROLLED BACK A COUPLE OF INCHES (AS EXPECTED IN A SLOPPED DRIVEWAY), IT SEEMED TO CATCH, BUT THEN STARTED MOVING AGAIN. IT SEEMED TO HAVE SOME RESISTANCE, BUT STILL ROLLED ABOUT TEN FEET AT WHICH TIME I APPLIED THE BRAKES. THERE WAS A LIGHT COATING OF SNOW ON THE DRIVEWAY AND I COULD EASILY MAKE OUT THE TIRE PRINT., SO THE TIRE WAS NOT SLIDING. PLUS OTHER TRUCKS AND CARS WHERE ABLE TO PARK ON THE DRIVEWAY AND WE WHERE ABLE TO WALK UP THE DRIVEWAY WITHOUT SLIPPING, SO I DO NOT BELIEVE THE TRUCK WAS SLIDING ON THE SNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936488December 20, 2016
SERVICE BRAKES
I AM FROM PITTSBURGH, PA . LAST TUESDAY MORNING, I SHOVELED MY DRIVEWAY AND THEN GOT INTO MY TRUCK AND WENT TO A NEARBY SHEETZ AND GOT SOME GAS. I RETURNED TO MY HOME AND BACKED MY TRUCK DOWN MY DRIVEWAY AND PARKED AND PUT MY TRUCK INTO PARK AND APPLIED THE E-BRAKE AND SHUT OFF THE TRUCK. I THEN WENT INSIDE MY HOME AND WALKED INTO MY KITCHEN. ABOUT 3-4MIN LATER I WAS RANDOMLY LOOKING OUT OF MY BACK WINDOW AND I SEE MY TRUCK IN MY NEIGHBORS BACK YARD AGAINST THEIR FENCE. IT APPEARS MY TRUCK ROLLED AWAY DOWN MY DRIVEWAY. I THOUGHT IT MIGHT OF BEEN BECAUSE OF WEATHER CONDITIONS BUT I HEARD ON THE NEWS ABOUT A POTENTIAL FEDERAL INVESTIGATION OF THESE TYPES OF ACCIDENTS FORM RAM TRUCKS FROM 2014-2016. I WAS LITERALLY SHOCKED BY WHAT HAPPENED TO MY TRUCK AS I AM ALMOST CERTAIN I BOTH HAD THE SHIFTIER IN PARK AND APPLIED THE E-BRAKE. I CURRENTLY HAD TO SUBMIT A CLAIM TO ERIE INSURANCE AND AM IN THE PROCESS OF GETTING MY TRUCK FIXED AFTER $3500 DOLLARS IN DAMAGES. IF YOU NEED ANYMORE DETAILS MY NUMBER IS [XXX]. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10936508December 20, 2016
POWER TRAIN
TL* THE CONTACT OWNED A 2015 RAM 1500. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, IT BEGAN TO ROLL AND CRASHED INTO A MOUNTAIN. THE CONTACT WAS THROWN FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES TO THE LEFT FOOT THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10936527December 20, 2016
POWER TRAIN
2014 RAM 1500 PICKUP. HAD STOPPED TO REFUEL MY PICKUP TRUCK. WHEN REFUELING COMPLETED, AND AFTER PUTTING ON MY SEATBELT, I STARTED THE ENGINE AND PLACED THE TRANSMISSION SELECTOR FROM PARK INTO DRIVE. AS I BEGAN TO ROLL FORWARD I HAD AN ELECTRONIC CHIME AND NOTICE DISPLAYED ON MY INSTRUMENT PANEL: "VEHICLE NOT IN PARK". HAVING ROLLED ONLY 10 FEET, I STOPPED THE TRUCK, PLACED THE CAR INTO PARK, AND WHEN I DID SO THE DIGITAL SPEEDOMETER GAVE AN INDICATION OF ZERO. I PUT THE GEAR BACK INTO DRIVE AND RECEIVED THE SAME ALERT. MY SPEED WAS NOT MORE THAN 2-3 MPH. I REPEATED THE PROCESS AND WHEN I GOT THE ALERT THE NEXT TIME I DECIDED TO CONTINUE TO DRIVE, AFTER WHICH THE ALERT DISAPPEARED. PERHAPS JUST A COINCIDENCE, BUT MY DIGITAL SATELLITE RADIO MALFUNCTIONED AND CONTINUED TO DO SO BEFORE SELF-CORRECTING 1.5 MILES LATER. THIS WAS THE FIRST AND ONLY OCCURRENCE. I HAVE NOT REPORTED IT TO THE DEALER. I AM ONLY REPORTING IT NOW TO NHTSA BECAUSE OF THE NEWS ARTICLE THAT I JUST READ CITING MY YEAR/MODEL VEHICLE BEING AMONG THOSE THAT HAVE HAD REPORTED ROLL-OFF ISSUES. THIS COULD BE RELATED AND MIGHT PROVIDE YOU WITH ADDITIONAL DATA FOR ANALYSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936534December 20, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 RAM 1500. AFTER THE VEHICLE WAS SHIFTED INTO PARK, THE VEHICLE INDEPENDENTLY ROLLED OVER AN INCLINE AND CRASHED INTO A TREE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10936549December 20, 2016
POWER TRAIN
TRANSMISSION PROBLEM... SUNDAY, 12/18/2016 IN MINNEAPOLIS, MN REMOTELY STARTED VEHICLE AT 6:00AM -22 ACTUAL AIR TEMP. VEHICLE HAD BEEN WARMING UP (IDLING) FOR 15 MINUTES. AT 6:15AM I TRIED PUTTING THE VEHICLE IN REVERSE. INDICATOR LIGHT FOR REVERSE SHOULD HAVE GONE SOLID...JUST BLINKED. TRIED PLACING VEHICLE IN DRIVE WITH SAME RESULTS. DRIVE INDICATOR JUST BLINKED, SHOULD HAVE GONE SOLID. CHECK ENGINE CAME ON. TRIED STOPPING AND STARTING VEHICLE NUMEROUS TIMES WITH NO IMPROVEMENT. ALLOWED VEHICLE TO CONTINUE TO IDLE FOR A TOTAL OF ONE HOUR BEFORE THE VEHICLE'S TRANSMISSION ACTUALLY SHIFTED INTO REVERSE. BROUGHT VEHICLE TO JOE MACHENS RAM DEALERSHIP IN COLUMBIA, MO ON 12/19/2016, SERVICE WRITER CHRIS BOATRIGHT (573-474-9500) WROTE THE ISSUE UP. RECEIVED A CALL FROM CHRIS BOATRIGHT ON 12/20/2016. THEY COULD NOT FIND ANY PROBLEMS EVEN THOUGH THE CHECK ENGINE LIGHT DID POINT TO A TRANSMISSION ERROR. REPORTING THIS ISSUE AS I SAW ON THE NEWS TODAY ABOUT THE OTHER ISSUES OF THIS VEHICLE ROLLING AWAY WHEN PEOPLE THINK THE TRANSMISSION IS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936589December 20, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE IN PARK, THE VEHICLE ROLLED BACKWARDS IN THE DRIVEWAY THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 02/16/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936592December 20, 2016
POWER TRAIN
SHIFTER COMIN OUT OF PARK CAUSING EXTENSIVE DAMAGE TO VEHICLE AND MY GARAGE PLUS BODILY INJURY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10935421December 15, 2016
SERVICE BRAKES, SUSPENSION
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT NOTICED AN ABNORMAL ODOR DUE TO THE BRAKING SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIRES NEEDED TO BE BALANCED AND THE BRAKE ROTORS SHOWED EXCESSIVE WEAR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935530December 15, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935139December 13, 2016
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I'VE OWNED 4 CHRYSLER/DODGE VEHICLES 98 AVENGER, 99 RAM 1500, 03 300 M AND NOW 2014 RAM 1500 WHICH EVERYONE HAS HAD ELECTRICAL ISSUES. I HAVE NOT PUT MONEY INTO MY NEW TRUCK YET BUT HAVE PUT THOUSANDS INTO OTHER VEHICLES BEFORE I SOLD THEM FOR LESS THAN BLUE BOOK JUST TO BE RID OF ALL THE ISSUES. I BOUGHT MY CURRANT TRUCK NEW IN JUNE 2014, I FIRST BEGAN NOTICING GLITCHES LATE SUMMER 2015 AND NOW THERE ARE ELECTRIC SURGES, FAULT INDICATORS THAT ARE FINE AND LIGHTS WILL NOT SHUT OFF KILLING MY BATTERY. I BOUGHT NEW THIS TIME ASSUMING I WOULD ELIMINATE THESE ISSUES BUT I WAS WRONG, MY TRUCK HAS HAD NO ACCIDENTS OF ANY SORT AND YET I HAVE A $35,000 TRUCK THAT'S UNRELIABLE AS WELL AS UNSAFE. DURNING MY RESEARCH CHRYSLER HAS BEEN AWARE OF THIS ISSUE FOR DECADES AND SHOULD BE RESPONSIBLE FOR THEIR LACK OF SAFETY CONCERNS FOR THEIR CUSTOMERS. VERY DISHEARTENING AS WELL AS FRUSTRATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934460December 10, 2016
SUSPENSION
DRIVING ON FREEWAY AT ABOUT 65 MPH VEHICLE BEGAN PULLING TO THE LEFT WAS ABLE TO CORRECT BUT THEN NOTICED THE FRONT END APPEARED TO BE LOW. WHEN I STOPPED I NOTICED THE FRONT END WHEEL WELLS WERE ALL MOST ON TOP OF THE TIRES. AFTER I RESTARTED THE VEHICLE THERE WAS NO WARNING LIGHT BUT I CYCLED THOUGH THE MESSAGES AND SAW A MESSAGE THAT SAID SERVICE AIR SUSPENSION IMMEDIATELY. ATTEMPTED TO RAISE THE VEHICLE USING AIR SUSPENSION BUTTONS TO RAISE THE FRONT END BUT IT DID NOT FUNCTION. THE FAILURE OF SUSPENSION COMPONENTS AT HIGHWAY SPEED COULD RESULT IN LOSS OF CONTROL. I HAVE SCHEDULED SERVICE WITH THE DEALER BUT THEY COULD NOT GET AN APPOINTMENT FOR 5 DAYS. AFTER REVIEWING SEVERAL RAM VEHICLE FORUMS I SEE THAT THERE ARE MULTIPLE PROBLEMS ASSOCIATED WITH THE RAM 4 CORNER AIR SUSPENSION. FIAT (CHRYSLER) SHOULD FIX THESE ISSUES AS SUSPENSION FAILURE COULD RESULT IN ACCIDENTS OR WORSE AS THESE SYSTEMS AGE AND FAIL. MY VEHICLE ONLY HAS 28,000 MILES AND IF IT IS FAILING ALREADY I CAN ONLY IMAGINE WHAT THE FUTURE HOLDS. IF FIAT CAN NOT DO A VIABLE FIX THEY SHOULD RECALL AND REPLACE THE SYSTEMS WITH COIL SPRINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933789December 7, 2016
SERVICE BRAKES
DODGE RAM 1500 WAS DESIGNED WITH THE REAR BRAKE LINE WHICH IS POSITIONED SUCH THAT THE REAR BRAKE LINE WILL BE CUT IF CHAINS OR SNOW CABLES ARE INSTALLED ON THE VEHICLE. THE DEALER STATED THIS IS A KNOWN ISSUE; HOWEVER, THERE IS NO FIX. THE ARE REFUSING TO REPAIR THE VEHICLE MAKING IT UNSAFE TO USE IN AREAS WHERE IT COULD SNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930018December 5, 2016
WHEELS
FRONT ROTORS WARPED AT 39,000.FRONT WHEEL BEARINGS CHANGED AT 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929721December 3, 2016
ENGINE, FUEL/PROPULSION SYSTEM
WHILE PULLING INTO TRAFFIC THE TRUCK SUDDENLY STOPPED WITHOUT ANY WARNING, I LOST MY POWER STEERING, POWER BRAKES AS WELL AS THE ABILITY TO HAVE POWER TO THE ENGINE. I TRIED TO START THE DIESEL ENGINE, BUT THE STARTER JUST TRIED STARTING IT FOR APPROX. 20 SECONDS, I DID NOT HAVE THE ABILITY TO TURN STARTER OFF SINCE IT IS A PUSH BUTTON START AND IT FINALLY TIMED OUT. I WAITED APPROX 5 MIN. AND WAS ABLE TO GET IT RESTARTED, THE CHECK ENGINE LIGHT CAME ON AND I DROVE IT TO THE DEALER. THE MILEAGE WAS APPROX. 36,100 MILES. I HAD TO KEEP MY FINGERS CROSSED HOPING IT WOULD NOT DIE ON ME AS I DROVE ABOUT 5 MILES TO THE DEALER. MY GREATEST CONCERN IS THE SAFETY ISSUE OF COMPLETE LOSS OF POWER AND WHAT MAY HAPPEN IF YOU WERE ON A HILL OR GOING AROUND A SHARP TURN WHERE THE STEERING AND BRAKES SYSTEMS WOULD NOT OPERATE PROPERLY. MY TRUCK HAS AN ECODIESEL ENGINE. THE DEALER TOLD ME THE TRUCK HA DMULTIPLE PROBLEM CODES ON THE COMPUTER ANALYSIS. THEY TOLD ME THE PROBLEM WAS CAUSED BY LOOSE PINS IN A CONNECTOR AND A LOOSE GROUND WIRE. I NEVER HAD ANY PROBLEM LIKE THIS AND THE SUDDENNESS OF THIS PROBLEM WAS SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928749November 30, 2016
UNKNOWN OR OTHER
THE HORN HAS A DELAY WHEN PRESSED TO SOUND OFF. IT WILL HONK SECONDS AFTER YOU REMOVE YOUR HAND FROM THE HORN. NOT SAFE. WOULD NOT PASS DEPARTMENT OF TRANSPORTATION INSPECTION IF IT WERE A COMMERCIAL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928480November 29, 2016
AIR BAGS
I HAD THE 2 AIR BAG RECALLS WORK PERFORMED AT DEALERSHIP. LESS THAN 2 MONTHS LATER THE SERVICE AIRBAG SYSTEM LIGHT AND MESSAGE INDICATOR CAME ON UPON CRANKING AND STAYED ON, SO I TOOK IT IMMEDIATELY TO THE DEALER. THEY KEPT IT FOR SEVERAL DAYS. THEY SAID THE HARNESS CONNECTOR WAS BAD AND THEY NEEDED TO ORDER A NEW ONE. THE NEXT DAY THEY CALLED AND SAID THE TRUCK WAS READY. THEY TOLD ME THEY HAD SIMPLY BENT THE HARNESS CONNECTORS AND THAT SOLVED THE PROBLEM. A MONTH OR SO LATER THE LIGHT CAME ON AND STAYED ON UPON CRANKING. I TOOK IT IN TO THE DEALER. THE SERVICE TECH PULLED ON OF MY BOYS' SMALL FOOTBALLS FROM UNDER THE DRIVER SEAT AND FIDDLED WITH THE HARNESS AND SAID THAT IT WOULD PROBABLY FIX IT, BUT COME BACK IF NOT. (UP UNTIL NOW WAS BEFORE THREE YEARS OR 36,000 MILES HAD ELAPSED.) I TOOK THE TRUCK IN FOR THE RECOMMENDED 30,000 MILE SERVICE AND STRESSED THAT WARRANTY PERIOD WOULD SOON RUN SO CHECK AIR BAG LIGHT AND EVERYTHING ELSE. A FEW MORE MONTHS GO BY AND THE AIR BAG SYSTEM LIGHT AND MESSAGE INDICATOR COMES BACK ON BUT GOES OFF WITHIN A FEW MINUTES. I CALLED THE DEALER SERVICE DEPARTMENT AND TECH SAID "AS LONG AS IT GOES OFF IT IS OK. IT SOMETIMES JUST DOES A SELF-CHECK ON THE SYSTEM." AFTER A COUPLE OF DAYS NO MORE LIGHT. A FEW WEEKS AGO THE LIGHT AND MESSAGE INDICATOR CAME ONE AND WENT OFF WITHIN A FEW MINUTES. NOW THE INTERMITTENT AIR BAG SYSTEM LIGHT AND MESSAGE INDICATOR CONTINUES (GENERALLY UPON CRANKING, BUT OFTEN WHILE DRIVING). SOMETIMES MULTIPLE TIMES A DAY; SOMETIME NOT FOR A DAY OR SO. I CANNOT GET DEALER TO RETURN MY CALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928272November 28, 2016
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS INADVERTENTLY TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200. UPDATED 02/07/2017*CT CONSUMER STATED HAD FLICKERING LIGHT ISSUES. UPDATED 7/11/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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