Ram 1500 Complaints

11,877 consumer complaints on file.

#11066987February 5, 2018
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE SERVICE ANTI LOCK BRAKE SYSTEM INDICATOR ILLUMINATED. THE VEHICLE AUTOMATICALLY SLOWED DOWN, CAME TO A COMPLETE STOP, AND SHIFTED INTO PARK. THE CONTACT ATTEMPTED TO SHIFT THE GEAR BACK INTO DRIVE, BUT WAS UNABLE TO DO SO. THE VEHICLE WAS STILL RUNNING WHEN IT CAME TO A COMPLETE STOP. THE CONTACT HAD TO HAVE THE VEHICLE TOWED. IN ORDER TO PLACE THE VEHICLE ON THE TOW TRUCK, THE VEHICLE HAD TO HAVE A SWITCH UNDERNEATH THE BOTTOM FLIPPED FOR THE VEHICLE TO BE ATTACHED TO THE TOW TRUCK. THE VEHICLE WAS THEN TOWED TO THE DEALER (TELEGRAPH CHRYSLER DODGE JEEP, 12000 TELEGRAPH ROAD, TAYLOR, MI 48180) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD TO BE KEPT THERE IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT AT THE DEALER FOR FOUR DAYS UNTIL THE CONTACT WAS ABLE TO REGAIN ACCESS. THE DEALER STATED THAT THE FAILURE CODES CONFIRMED THE FAILURE, BUT THE CAUSE COULD NOT BE DETERMINED. IN ORDER TO GET THE VEHICLE TO SWITCH GEARS, THE TECHNICIAN DISCONNECTED AND THEN RECONNECTED THE BATTERY. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER STATED THAT THE REPAIR COULD NOT BE REPEATED A SECOND TIME AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD NOT BE ESCALATED AND WAS OFFERED A FREE TIRE ROTATION. THE VIN SEARCH REVEALED THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067007February 5, 2018
SUSPENSION
VEHICLE IS USED IN UPSTATE NY. WHEN THE TEMPERATURE DROPS, THE SUSPENSION DOESN'T OPERATE CORRECTLY. UNABLE TO ADJUST FOR SMOOTH RIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067009February 5, 2018
SUSPENSION, SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
AIR RIDE SUSPENSION QUIT FUNCTIONING ALL TOGETHER DEALERS BACKED WITH SAME ISSUE ON LARGE # OF VEHICLES. WAS INFORMED PARTS TO FIX ARE BACKORDERED AND CAN'T BE TOLD IF IT'S SAFE TO DRIVE IN THIS CONDITION OR NOT. WAS TOLD WE ARE VERY AWARE OF PROBLEM. BUT NOT A REASONABLE TIME OR FIX THAT WILL PREVENT ISSUE FROM REACCURING. NOTICED PROBLEM WHEN DRIVING ON A HIGHWAYS 70MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067121February 5, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE VEHICLE JERKED. THE CONTACT TURNED THE VEHICLE AROUND AND DROVE HOME. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE CONTACT CALLED THE NUMBER ON THE NOTICE AND THE REPRESENTATIVE CALLED MOSS BROS CHRYSLER (27810 EUCALYPTUS AVE, MORENO VALLEY, CA 92555). THE DEALER STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST COULD BE PERFORMED AT A COST. THE CONTACT REQUESTED A LOANER VEHICLE AND WAS INFORMED THAT THE REQUEST WOULD HAVE TO BE ESCALATED, BUT THERE WAS NO SPECIFIC TIME PERIOD FOR A RESPONSE. THE CONTACT INQUIRED ABOUT THE ARRIVAL DATE AND WAS INFORMED THAT IT WAS UNKNOWN. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066783February 3, 2018
POWER TRAIN
THE TRANSMISSION KNOB SHIFTED FROM PARK (P) TO DRIVE (D) WHILE THE ENGINE WAS RUNNING AND NOBODY WAS IN THE TRUCK. THE TRUCK MOVED FORWARD INCLUDING TOWING A RV TRAILER AND DROVE ACROSS THE ROAD SMASHING INTO A TENT TRAILER. THE TRUCK HAD DRIVEN 500 MILES NON STOP THAT DAY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11066697February 2, 2018
POWER TRAIN, SUSPENSION, WHEELS
VEHICLE HAS HAD 4 COMPLETE SET OF TIRES, PLUS 2.... VEHICLE STARTS SHAKING AND WOBBLE WHILE DRIVING AT 68-72MPH. RAM REFUSES TO LOOK INTO THIS. SOMETHING I THINK IN DRIVE LINE OR REAR CAUSING ALL THESE PROBLEM. SOMETHING IS CAUSING TIRE DAMAGE..OUT OF ROUND AND RADIAL RUN OUT. SHAKING AND WOBBLE HAVE NEVER STOP WITH ALL THESE TIRES AND BALANCES. I HAVE ALL RO'S IF WANTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066544February 1, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED GANLEY CHRYSLER DODGE JEEP RAM AT (440) 232-2121 (LOCATED AT 310 BROADWAY AVE, BEDFORD, OH 44146) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066200February 1, 2018
STRUCTURE:BODY, POWER TRAIN
PUT TRUCK IN PARK. LEFT THE MOTOR RUNNING. GOT OUT WENT INTO SHOP CAME BACK OUT A COUPLE OF MINUTES LATER AND TRUCK HAD ROLLED BACKWARDS AND STRUCK A TELEPHONE POLE. WHEN I OPENED THE DRIVERS DOOR THE GEAR SELECTOR SAID IT WAS IN REVERSE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11066191February 1, 2018
ELECTRICAL SYSTEM
VEHICLES REVERSE PARKING ASSIST SENSOR FAILED CREATING A BACKING HAZARD. WHILE BACKING ALMOST HIT SOMEONE. DEALER STATED SENSORS NEEDED TO BE WIPED CLEAN. THE PARKING ASSIST FRONT AND BACK FAIL IN FREEZING WEATHER WHEN MOISTURE GETS IN THEM. THEY WERE TOTALLY CLEAN AND JUST USE THIS AS EXCUSE. ALSO KEY FOB AND KEYLESS START FAILED. ALL FAILURES WERE CAPTURED ON VIDEO AND DEALER STATES UNABLE TO DUPLICATE CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065619January 29, 2018
AIR BAGS
ON 1/29/18 AT 6:30 AM I WAS IN A HEAD ON COLLISION WITH AN 18 WHEEL SEMI TRUCK AND MY AIR BAGS FAILED TO DEPLOY. THIS OCCURRED ON INTERSTATE I75 NORTHBOUND NEAR EXIT 98. IN MOTION . MSP REPORT NUMBER 21-1259-18. THE FRONT END OF MY TRUCK WAS HIT VERY HARD. *TT *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11065676January 29, 2018
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS ON THE STEERING WHEEL DID NOT ILLUMINATE AND THE HORN STOPPED WORKING. CHAPMAN DODGE CHRYSLER JEEP RAM OF SCOTTSDALE, ARIZONA (3800 N 89TH ST, 85251) WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065734January 29, 2018
POWER TRAIN
I SENT A COMPLAINT TO YOU ON MY VEHICLE LAST YEAR IN THE SUMMER ABOUT THE TRANSMISSION ELECTRONIC SHIFTER JUMPING OUT OF DRIVE AND GOING INTO REVERSE WHILE MOTIONLESS RESULTING IN AN ACCIDENT. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID "NO PROBLEMS". I HAVE SINCE EXPERIENCED SEVERAL INCIDENTS OF THE SHIFTER JUMPING OUT OF DRIVE AND ALSO NOT MOVING, JUST REVVING WHEN YOU PUT IT IN DRIVE UNLESS YOU RESIFT. I HOPE I CAN REMEMBER NOT TO TRUST THE SHIFTER OTHERWISE IT COULD RESULT IN FURTHER DAMAGER, BODILY INJURY OR EVEN DEATH. WHEN IT FIRST HAPPENED TO ME, HAD I NOT HAVE JUMPED BACK IN THE TRUCK AFTER I HAD SHIFTED IT TO PARK AND GOT OUT, I WOULD HAVE BEEN KNOCKED DOWN BY THE DOOR AND RUN OVER BY THE FRONT WHEELS. AGAIN I JUST WANT TO STATE THAT THE JUMPING OUT OF PARK HAPPENED SEVERAL TIMES BEFORE AND AFTER THE INCIDENT. I HAVE REPORTED IT TO THE DEALER, AS I SAID AND I HAVE THE INFO ON A RO. WHEN I REPORTED IT TO DODGE THERE WERE A LITTLE EVASIVE WHEN I ASKED ABOUT RAM TRUCKS HAVING A RECALL, THE REPRESENTATIVE JUST SAID "THE RECALLS ARE VIN SPECIFIC AND THERE ARE NO RECALLS ON THAT VIN". I WAS TOLD TO GO TO A DEALER TO HAVE IT CHECKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065496January 28, 2018
UNKNOWN OR OTHER
DRIVERS SIDE WIDOWS CLIPS BREAK WHEN WINDOW IS COLD IN WINTER. WINDOW DOES NOT GO UP OR DOWN. DEALER INDICATED THEY HAVE SEEN THIS QUITE A BIT ON OTHER 2016 RAM 1500. I ASKED IF THEY ARE GOING ISSUE A RECALL TO FIX THE PROBLEM. THEY SAID PROBABLY NOT SINCE IT'S ONLY IN THE WINTER AND ONLY IMPACTS COLD WEATHER VEHICLES. WHEN ASKED WHAT TO DO TO FIX IT THEY SAID DON'T USE THE WINDOW WHEN IT'S COLD. POOR DESIGN ON 2016 WINDOW MOTOR AND WON'T ISSUE A FIX. SHOTTY ENGINEERING AND PRODUCT UPLIFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065556January 28, 2018
ELECTRICAL SYSTEM, ENGINE
I BOUGHT MY 2015 RAM 1500 ON NOVEMBER 27, 2017. THE TRUCK LOOKED AS THOUGH IT HAD BEEN VERY WELL MAINTAINED AND TAKEN CARE OF. THE FIRST OR SECOND WEEK IN DECEMBER A CHECK ENGINE LIGHT CAME ON AS I WAS PULLING IN MY NEIGHBORHOOD. IT TURNED OUT TO BE A FUEL PUMP SENSOR WHICH THE DEALERSHIP REPLACED. NOW AFTER A MONTH AND A HALF LATER, ANOTHER CHECK ENGINE LIGHT HAS CAME ON WHILE PARKING AT A RESTAURANT. 3 CODES HAVE SHOWN UP FOR THIS CEL. THEY ARE P26AB, P26A7, AND P2681. THESE CODES HAVE SOMETHING TO DO WITH THE ENGINE COOLANT BYPASS VALVE CONTROL. AFTER ONLY AN HOUR OF SITTING IN MY DRIVEWAY THE FOLLOWING DAY THERE WAS A HUGE RAINBOW COLORED LEAK ON THE ASPHALT AND FLUID SETTLING AND DRIPPING FROM THE BOTTOM OF THE TRANSMISSION. I HAVE TAKEN VERY GOOD CARE OF THIS TRUCK SINCE I PURCHASED IT. IT IS JUST AS CLEAN AS THE DAY I TOOK IT OFF THE LOT. I AM WORRIED THAT THERE IS SOMETHING SERIOUSLY WRONG WITH THIS TRUCK NOW AND THAT THE DEALERSHIP WILL TRY AND TAKE ADVANTAGE OF ME AND THE FACT THAT THE WARRANTY WAS ONLY FOR 30 DAYS BECAUSE WHEN I PURCHASED IT THE VEHICLE WAS USED AND HAD 72000 MILES ON IT. THIS IS MY FIRST DODGE RAM TRUCK I HAVE EVER OWNED AND SO FAR I AM VERY DISAPPOINTED IN THE RELIABILITY. I WILL BE TAKING IT TO THE DEALERSHIP ONE DAY THIS WEEK WHEN I CAN GET OFF OF WORK. HOPEFULLY THEY DON'T TRY TO "PULL ONE OVER" ON ME. ATTACHED IS THE LEAK IN MY DRIVEWAY AFTER AN HOUR OF BEING PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065035January 26, 2018
POWER TRAIN
IN SLOWING DOWN TO APPROXIMATELY 2-3MPH THE TRANSMISSION "JUMPS" BEFORE COMING TO A STOP. IT MATTERS NOT IF THE ENGINE IS COLD OR WARM. FEELS LIKE THE WHOLE TRANSMISSION IS GOING TO FALL OUT OF THE TRUCK. ALSO, MIMICS THE REAR END OF THE TRUCK COMING FORWARD TO THE FRONT OF THE TRUCK. ALSO, WHEN CHANGING GEARS FROM A HIGHER SPEED TO LOW OR LOW TO HIGH, THE TRANSMISSION SEEMS TO GET "DUMB" AND NOT KNOW WHICH GEAR IT NEEDS TO BE IN. AFTER THE FEW SECONDS OF "CONFUSION" IT SEEMS TO CORRECT ITSELF AND GO TO THE GEAR IT NEEDS TO BE IN. THIS HAS BEEN GOING ON SINCE I BOUGHT THE TRUCK IN MAY OF 2016. I HAVE TAKEN IT TO THE DEALERSHIP AND OF COURSE THEY COULDN'T FIND ANYTHING. IT HAPPENS EVERY TIME I DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065244January 26, 2018
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 30 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED AND BECAME VERY DIFFICULT TO CONTROL. THE DEALER (LYNCH CHRYSLER DODGE JEEP RAM, 282 EAST WOLF RUN, MUKWONAGO, WI 53149) STATED THAT THE VEHICLE DID NOT HAVE A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064810January 25, 2018
STRUCTURE:BODY
IN COLD WEATHER THE ELECTRIC DRIVER SIDE WINDOW REPEATEDLY DISCONNECTED FROM THE TRACK. THIS CAUSES THE WINDOW TO FREE FALL INTO THE DOOR WHILE DRIVING AT HIGHWAY SPEED. FCA CLAIMS THIS IS A SAFETY FEATURE AND WILL NOT COVER REPEATED REPAIR UNDER WARRANTY. DEALER SUGGESTION TO PREVENT PROBLEM IS TO NOT USE WINDOW IN WEATHER BELOW 32 DEGREES. PERSONALLY HAD MY WINDOW COME OFF TRACK TWICE IN 1 WEEK, ONCE WITHOUT EVEN TRYING TO OPERATE THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064807January 25, 2018
SERVICE BRAKES
TRUCK HAD SUDDEN ACCELERATION TWICE AND IT COULDN'T BE STOPPED WITH THE BRAKES EITHER TIME. ONCE IT TOTALLY LOST POWER AND WAS TOWED TO THE DEALER. THE SUDDEN ACCELERATION IS VERY DANGEROUS ' MAKES THE TRUCK MOVE AT A HIGH SPEED SUDDENLY AND UNABLE TO BE STOPPED WITH THE BRAKES. WE DROVE THROUGH TWO FENCES. WE HAVE PICTURES OF THE FENCES AND THE TRACKS THE TRUCK MADE IN THE SNOW. *TT *AS *DT *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11064857January 25, 2018
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
2017 RAM 1500 - VEHICLE'S ELECTRONIC CONTROLLED LOCKING TAILGATE FAILS TO SECURE WHEN VEHICLE IS PUT IN MOTION ALLOWING TAILGATE TO FALL OPEN WHILE VEHICLE IS IN MOTION. VEHICLE WAS PURCHASED WITH 14K MILES AND CURRENTLY HAS 23K MILES. TAILGATE HAS FALLEN ON 9 OCCASIONS IN THE 6 MONTHS/9K MILES I HAVE OWNED THE VEHICLE. ALSO POTENTIAL TO OCCUR WHILE VEHICLE IS PARKED. FIAT-CHRYSLER WAS CONTACTED ON 24 JANUARY 2018 AND AFFIRMED THEY HAVE NO TECHNICAL SERVICE BULLETINS (TSBS) OR RECALLS ON THIS ISSUE TO DATE. HOWEVER, INTERNET RESEARCH REVEALED "NUMEROUS" COMPLAINTS IN FORUMS AND VIDEOS ON THIS OCCURRING ON 2013 - 2017 MODELS. SOME COMPLAINANTS INDICATE DEALERSHIPS NOT AWARE OR UNABLE TO DEDUCE CAUSE. FURTHER INTERNET RESEARCH INDICATES A FAULTY TAILGATE ACTUATOR ASSEMBLY, (A METAL TAB ON ASSEMBLY WHICH SERVES AS A LEVER-STOP WHICH ALLOWS TAILGATE TO SECURE IS BREAKING OFF OF ASSEMBLY PLATE AND PREVENTING FULL ENGAGEMENT OF THE LOCKING MECHANISM BETWEEN TAILGATE AND BED). SOME COMPLAINTS REVIEWED ONLINE INDICATE DEALERS REPLACED LOCKING TAILGATE ACTUATOR ASSEMBLY (IN APPLICABLE CASES, UNDER MFR WARRANTY) AND THE MATTER WAS RESOLVED. PROBLEM CREATES POTENTIAL FOR LOSING CARGO WHILE IN MOTION, FALLING TAILGATE STRIKING A PERSON, CAUSING STRUCTURAL DAMAGE, OR, BEING SUCH A VOLATILE OCCURRENCE DUE TO WEIGHT OF TAILGATE, ALARMING AN UNSUSPECTING DRIVER DIVERTING ATTENTION, CAUSING PANIC AND POSSIBLE ACCIDENT. FIAT-CHRYSLER CUSTOMER SERVICE REP RECOMMENDED ON 25 JANUARY 2018, THAT I, AS THE CUSTOMER, FILE A COMPLIANT WITH NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064536January 24, 2018
EXTERIOR LIGHTING
DASHBOARD LIGHTS FLICKERING . MAKING DIFFICULT TO DRIVE . IT IS HAPPENING WHEN TRUCK IS IN MOTION AND WHEN IT IS STOP EVEN HAPPENING WHEN ENGINE IS SHUT OFF INSTEREMENTS LIGHT FLICKERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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