Ram 1500 Complaints

11,877 consumer complaints on file.

#11081805March 28, 2018
STEERING
I WAS DRIVING AROUND A CURVE WHEN SUDDENLY LOST ALL POWER STEERING. I WAS ABLE TO SLOW THE VEHICLE BEFORE GOING OFF OF THE COLVERT ON THE OPPOSITE SIDE OF THE ROAD. I WAS FORTUNATE THAT THERE WASN'T ANY ONCOMING TRAFFIC IN THE OTHER LANE AND THAT I COULD SLOW DOWN TO PREVENT VEHICLE DAMAGE. THIS SUDDEN LOSS OF POWER STEERING ASSIST IS VERY DANGEROUS! IT MAY NOT SOUND THAT BAD JUST LOSING POWER STEERING BUT WHEN YOU DO NOT EXPECT IT AND IT HAPPENS IT IS VERY DANGEROUS, ESPECIALLY AROUND CURVES OR AT THE STOP LIGHT MAKING A RIGHT AND TIGHT TURN. I AM A YOUNG MAN THAT CAN CONTROL NON POWER STEERING VEHICLES BUT NOT UNEXPECTEDLY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081836March 28, 2018
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING LOST POWER AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER CAPE COD (460 YARMOUTH RD, HYANNIS, MA 02601, 508-815-5000) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044588March 27, 2018
SUSPENSION:REAR
2009 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO LOOSE REAR AXLE PINION NUTS. *LD THE CONSUMER STATED THE FAILURE TO COME A SUDDEN STOP CAUSING THE DRIVERS' CHEST TO HIT THE STEERING WHEEL. THIS CAUSED THE DRIVER SIGNIFICANT CHEST PAINS. THE CONSUMER STATED FAILURE WAS IDENTICAL TO THE REAR AXLE RECALL. *JS *BF VEHICLE WAS REPAIRED FOR SAFETY RECALL 13V038 (PINION NUT) IN JANUARY 2014. UPDATED 8/14/18*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11081713March 27, 2018
ELECTRICAL SYSTEM
DRIVING ON HWY 45 MPH, ENGINE SHUT DOWN NO WARNINGS. TOWED TO SHOP. WIRING HARNESS LAYING ON ENGINE, MELTED THE WIRERS CAUSING IT TO SHORT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081718March 27, 2018
ENGINE
5.7L HEMI LIFT/CAN FAILURE!!!!! I AM A RAM OWNER AND HAVE HAD SOME TROUBLE WITH MY 2014 RAM 1500 AT AROUND 135,000 MILES MY ENGINE STARTED TO TAP IN A RITHUM AND WAS GETTING LOUDER BY THE DAY. DID A LITTLE RESEARCH AND FOUND THAT A LOT OF FOLKS ARE HAVING A PROBLEM WITH LIFTER COLLAPSING AND DESTROYING THE CAM. TOOK MY TRUCK TO THE DEALER AND WAS TOLD EXACTLY WHAT I HAD READ ABOUT A LOT OF FOLKS SAYING THEY HAD THE SAME ISSUE WITH THERE HEMI. NOT ONLY IN THE RAM MODELS BUT JEEP GRAND CHEROKEE MODELS AND CHALLENGERS AS WELL EQUIPPED WITH THE HEMI ENGINE AS WELL. THIS REPAIR COST ROUGHLY 3500.00 OR MORE TO HAVE REPAIRED. AND CHRYSLER SHOULD HELP COVER THE COST ON REPAIRS. I AM VERY UPSET WITH CHRYSLER PRODUCTS AND AT THIS TIME MAY NEVER OWN ANOTHER CHRYSLER PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081261March 26, 2018
SUSPENSION
WHILE DRIVING ON AN INTERSTATE, THE AIR SUSPENSION FAILED. THE FRONT OF THE VEHICLE DROPPED TO THE STOP BUMPERS. THEN THERE WAS A MESSAGE THAT READ: IMMEDIATELY AIR SUSPENSION REPAIR/ SERVICE REQUIRED. THE FRONT BEGAN TO RAISE UP AND THEN ANOTHER MESSAGE. AIR SUSPENSION COOLING DOWN PLEASE WAIT. FINALLY THE FRONT AND REAR OF THE VEHICLE DROPPED TO THE BUMP STOP (SAFE MODE). THE AIR COMPRESSOR CRACKED, RELEASING ALL THE NITROGEN. DEALERSHIP SAID THEY HAVE HAD A LOT OF PROBLEMS WITH DODGE RAM AIR SUSPENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081368March 26, 2018
STEERING
TRUCK SAYS SERVICE POWER STEERING. TRUCK WILL NOT STEER AND IT'S ELECTRIC POWER STEERING. HAVE TO WAIT UNTIL ENGINE WARMS UP, USING EXCESS GAS. THIS HAPPENS WHEN I START MY RAM 1500. SO FAR, IT HASN'T HAPPENED YET WHILE I'M DRIVING, BUT ONLY TIME WILL TELL. FIAT AND MY DEALER ARE TRYING TO HELP ME. HOWEVER MY BASIC WARRANTY IS UP SO BOTH ARE SAYING IT'S NOT COVERED BY WARRANTY. BOTH ALSO SAY THAT MY VIN DOESN'T MATCH ANY EFFECTED 2015 RAM 1500 THAT HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080826March 22, 2018
ENGINE
TRUCK HAS ECODIESEL ENGINE. HAD IT IN FOR ROUGH IDLE BUT COULD NOT FIND THE CAUSE. AT 42141 MILES DRIVING ON THE HIGHWAY AND THE EGR VALVE WENT OUT. THIS CAUSED THE TRUCK TO GO INTO LIMP MODE. THIS VALVE WAS NOT COVERED BY THE POWER TRAIN, EMISSIONS OR EXTEND WARRANTY. RAM WOULD NOT HELP EVEN THOUGH HAD IT IN BEFORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080650March 21, 2018
SUSPENSION
I LIVE IN NORTHERN MINNESOTA. THE AIR SUSPENSION BEGAN HAVING PROBLEMS THE FIRST WINTER I OWNED THE TRUCK. THE SUSPENSION WOULD NOT OPERATE PROPERLY DURING NEGATIVE TEMPERATURES. I BROUGHT IT IN TO GET SERVICED SEVERAL TIMES, AND I WAS TOLD IT IS NORMAL DURING NEGATIVE TEMPERATURES. THIS PAST WINTER, THE 40 AMP FUSE FOR THE SUSPENSION STARTED BLOWING. IT HAS NOW BLOWN THREE TIMES THIS WINTER, AND THE LAST TWO TIMES AS BARELY BEEN BELOW FREEZING. IT HAS BLOWN TWICE IN THE LAST 24 HOURS. WHEN THE FUSE BLOWS, THE TRUCK, DANGEROUSLY, LOWERS TO THE STOPS. IT DOES NOT HANDLE PROPERLY OR SAFELY UNDER THESE CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080761March 21, 2018
SERVICE BRAKES, POWER TRAIN
"BRAKE TRANSMISSION SHIFT INTERLOCK" I RECENTLY RECEIVED MY LATEST RECALL (THIS RECALL MAKES 4 IN TOTAL SINCE INITIAL PURCHASE OF MY 2013 RAM 1500). THIS LATEST RECALL IS T79, AND THE PREVIOUS 3 WERE: T25; R36; R23 ALL RECALLS ARE DUE TO SAFETY RELATED ISSUES ON MY RAM. THIS LATEST RECALL (T79) IS THE MOST CONCERNING, BECAUSE THE VEHICLE CAN ACTUALLY ROLL AWAY WHILE IN THE PARK POSITION, WITHOUT EMERGENCY BRAKE ENGAGED. I RECEIVED RECALL T79 IN EARLY FEBRUARY 2018, AND AS OF TODAY 03/21/18, PARTS ARE STILL NOT AVAILABLE AT MY LOCAL FCA DEALERSHIP TO FIX THIS DANGEROUS SAFETY ISSUE. FOR THIS REASON MY TRUCK STAYS PARKED AND ONLY HAS APPROXIMATELY 14,800 MILES, AND MY RESALE VALUE HAS GREATLY BEEN DEVALUED. I DO NOT FEEL SAFE BEHIND THE WHEEL OF MY TRUCK AND THEREFORE I DO NOT DRIVE IT. I FEEL I WAS MISLEAD INTO BELIEVING I WAS BUYING A VEHICLE THAT WAS SAFE AND FIT TO OPERATE ON THE ROAD, AND THIS HAS NOT BEEN THE CASE. MY TRUCK IS UNSAFE TO OPERATE DUE TO THIS MOST RECENT RECALL T79, AND I FEEL CHEATED OUT OF A VEHICLE THAT I CANNOT EVEN OPERATE SAFELY. I EMAILED FCA, AND EXPLAINED TO THEM THAT I FELT I WAS MISLEAD INTO PURCHASING AN UNSAFE VEHICLE AND WOULD LIKE A REFUND FOR THE PURCHASE PRICE OF THE VEHICLE, BECAUSE IT IS BECOMING MORE APPARENT TO ME THAT I WAS SOLD A LEMON. THERE ARE OVER 1.5 MILLION TRUCKS OUT THERE WITH THIS T79 RECALL AND PARTS, AT LEAST IN MY AREA, ARE CURRENTLY NOT AVAILABLE, WHICH POSES AN ENORMOUS RISK AND LIABILITY TO CONTINUE TO OPERATE. 4 SAFETY RECALLS IN LESS THAN 15,000 MILES, AND ALMOST 1 FOR EVERY YEAR OF OWNERSHIP IS COMPLETELY UNACCEPTABLE. THANK YOU VERY MUCH, -[XXX] PHONE [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*J
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080145March 19, 2018
SUSPENSION
IN COLD WEATHER THE AIR SUSPENSION FAILS AND THE FRONT PASSENGER SIDE FALLS DOWN TO BUMP STOP CREATING ZERO SUSPENSION AND MAJOR SAFETY ISSUE. THE TRUCK FAILED AT THE AIRPORT 60 MILES FROM MY HOME. IN TRYING TO GET HOME I WAS DRIVING 50 MPH IN A 75 MPH ZONE AND HIT A PATCH OF ROUGH ROAD AND SOME SNOW AND THE TRUCK WENT SIDE WAYS 7/8 TIMES BEFORE I WAS ABLE TO REGAIN CONTROL. THE TRUCK HAS 33,000 MILES AND THE BILL TO REPAIR THE COMPRESSOR FOR THE AIR SUSPENSION WAS $2,600. NO HELP FROM FORT COLLINS DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029790March 19, 2018
ELECTRICAL SYSTEM
2016 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO DEFECTIVE UCONNECT SYSTEM IN VEHICLE. *LD CONSUMER SENT IN ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THERE WAS A WARRANTY THAT WAS BEING OFFERED IN GOOD FAITH. THE CONSUMER STATED THE OFFER WAS NOT MUTUALLY AGREEABLE. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080269March 19, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTLY SHIFTING INTO THE CORRECT GEAR. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO FUTURE FORD (4625 MADISON AVE, SACRAMENTO, CA) WHERE IT WAS DIAGNOSED AS A SOFTWARE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIKE RIEHL'S ROSEVILLE CHRYSLER DODGE JEEP RAM (25800 GRATIOT AVE, ROSEVILLE, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079733March 16, 2018
AIR BAGS
TAKAYUKI RECALL-ALERTED BY DEALER THAT AIRBAG WIRING HAS AN ELECTRICAL WIRING SHORT IN IT. THIS DETERMINED AS OF 3-15-2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079778March 16, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TRAVELING ON HIGHWAY IN WINTER CONDITIONS THE TRUCKS ANTI-LOCK/ABS/TRACTION CONTROL /4X4 AND CRUISE CONTROL ALL STOPPED WORKING AND THE DASH WARNING LIGHTS STARTED FLASHING. AT 65 MPH WHILE ACCELERATING WITH TRAFFIC UP HILL ON A CORNER ON WINTERY ROADS THE 4 WHEEL DRIVE JUST STOPPED WORKING AND THE TRACTION CONTROL WAS LOST. THE TRUCK WENT INTO SEVERAL 360 DEGREE SPINS AND CAM TO A STOP ON THE FAR RIGHT SHOULDER. NO OTHER VEHICLES WERE STRUCK AND I WAS ABLE TO AVOID THE BRIDGE ABUTMENT. AFTER TAKING THE VEHICLE TO LITHIA DODGE OF WASILLA I WAS TOLD THE WARRANTY WAS EXPIRED (48,100 MILES AT THE TIME OF THE INCIDENT) BUT THE DEALER COULD NOT GET THE TRUCK IN FOR OVER A WEEK. AFTER THE DEALER LOOKED AT THE TRUCK THEY REPLACED THE R-REAR SPEED SENSOR AND SAID THAT WAS THE ISSUE. I WENT TO PICK UP THE TRUCK AND THE ISSUE WAS NOT RESOLVED. I LEFT THE TRUCK AGAIN AT THE DEALER. THEY THEN INDICATED THE ISSUE WAS IN THE WIRING HARNESS. I TOOK THE TRUCK HOME TO INSPECT THE WIRING. I TESTED THE CONTINUITY OF THE CONDUCTORS THAT THE DEALER HAD INDICATED WERE THE ISSUE AND FOUND NO DEFECTS. I TOOK THE TRUCK BACK AND EXPLAINED MY FINDINGS, THEY INDICATED THAT THE TECH HAD "GUESSED" THAT THE ISSUE WAS THE HARNESS. AFTER RETURNING TO GET MY TRUCK THE DEALER SAID IT WAS REPAIRED, THEY HAD PERFORMED UNAUTHORIZED WORK, CUT MY HARNESS AND SPLICED AS THEY SAID THAT WAS THE ISSUE, BUT THE ISSUE WAS NOT FIXED. I TOOK THE TRUCK TO ANOTHER LITHIA DEALER WHO INDICATED THE HARNESS WAS DAMAGED BEYOND REPAIR BY THE DEALER, YOU CANT SPLICE THE HARNESS(?) ACCORDING TO THE OTHER DEALER AND IT NEEDS TO BE REPLACED IN WHOLE. THEY COULD NOT WORK ON IT ANY MORE TO FIX THE ISSUE DUE TO THE HARNESS ISSUE CAUSED BY THE UNAUTHORIZED REPAIR PERFORMED BY THE OTHER LITHIA DEALER. TRUCK STILL HAS NO 4X4, ABS, TRACTION CONTROL OR CRUISE CONTROL. THIS FAILURECOULD BE A SEVERE SAFETY ISSUE AND RESULT IN ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079825March 16, 2018
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR CAB 3RD BRAKE LIGHT LEAKS EXTREME AMOUNT OF WATER WHEN RAINING HARD. THERE ARE HUNDARDS OF VIDEO THAT HIGHLIGHT THIS ISSUE. WATER ENTERING THE CAB COULD POTENTIALLY START A FIRE OR SOME KIND OF ELECTRIC SHORT. CHRYSLER/RAM DOESN'T OFFER A SOLUTION TO FIX AT THEIR COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079859March 16, 2018
UNKNOWN OR OTHER, SUSPENSION
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 75 MPH, THE FRONT END OF THE VEHICLE DROPPED AND THE REAR END RAISED 18 INCHES. AS A RESULT, THE VEHICLE WAS AT A 45 DEGREE ANGLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CHECK THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES WITHIN THE PAST SIX MONTHS. THE DEALER (PATRIOT CHRYSLER, DODGE, JEEP, RAM, 916 S GEORGE NIGH EXPRESSWAY, MCALESTER, OK 74501) INFORMED THE CONTACT THAT THE AIR SUSPENSION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER INFORMED THE CONTACT TO CALL THE NUMBER ON THE BACK OF THE OWNER'S MANUAL TO SPEAK WITH SOMEONE ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079143March 14, 2018
STRUCTURE:BODY, POWER TRAIN, STEERING
WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078840March 13, 2018
SUSPENSION, UNKNOWN OR OTHER
THIS IS THE THIRD EVENT OR INCIDENT SURROUNDING THIS AIR RIDE SUSPENSION SYSTEM: 1. THE FIRST INCIDENT WAS IN JAN 2017 AFTER GETTING UP TO ALASKA. THIS TIME ALMOST CAUSED A MAJOR ACCIDENT. WITHOUT WARNING, THE VEHICLE FELL WHILE DRIVING AND SLID OUT IN TRAFFIC. THE SEATBELT LOCKED IN PLACE AND MALFUNCTIONED. GENE'S CHRYSLER ENDED UP CHANGING OUT SOME OF THE HARDWARE AND PARTS. 2. THE SECOND INCIDENT WAS NOT AS BAD ON NOVEMBER 2017, THIS TIME THE WARNING LIGHTS CAME ON. AFTER ALLOWING THE TRUCK TO SIT A FEW DAYS WAITING FOR CHRYSLER TO PROVIDE AN APPOINTMENT, AND CHANGING ALL THE FUSES, THE SUSPENSION RAISED UP AGAIN. 3. TIME NUMBER 3 WAS ON JANUARY 31, 2018. THIS TIME, THE TRUCK WAS TOWED TO GENE'S CHRYSLER ON FEBRUARY 01, 2018. THE VEHICLE FELL TO THE GROUND AGAIN AND WAS NOT MOVING THE SPEED LIMIT BECAUSE OF SLOWER TRAFFIC CONDITIONS. RIGHT NOW, THE TRUCK IS STILL IN THE SHOP BECAUSE MORE PARTS NEED TO BE REPLACED AND THE DEALERSHIP IS WAITING ON THE MANUFACTURERS' RECALL FOR THIS AIR RIDE SUSPENSION SYSTEM. WE ARE VERY CONCERNED ABOUT OUR TEAM OUT THERE IN ALASKA BUT NOW, THIS IS HAPPENING TO VEHICLES ALL OVER THE COUNTRY DURING REAL COLD WEATHER. IT'S LIKE A NATIONAL CRISIS NOW AND NEEDS EVERYONE IN THE TRANSPORTATION DEPARTMENT TO PLEASE DO SOMETHING BEFORE SOMEONE DIES BECAUSE OF THESE MALFUNCTIONS AND THE DEFECTIVE AIR RIDE SYSTEM. NOW THAT IT HAS BEEN 40 DAYS WITHOUT OUR MINISTRY HAVING THEIR VEHICLE IN ALASKA, WHAT WILL NHTSA DO TO HELP OUR PASTOR AND MINISTRY UP THERE? IT IS SO SAD THAT NO ONE SEEMS TO CARE UNTIL ALL THESE REPORTS OF INJURIES AND EVEN DEATHS, WILL THE GOVERNMENT STEP IN AND HELP THE PEOPLE NOW? ALSO, WILL YOU PLEASE CALL THE FCA AND THE DEALERSHIP SERVICE PEOPLE TO ASK HOW MUCH LONGER, ANOTHER 10 DAYS IS TOO LONG? THANK YOU FOR ALLOWING US SHARE WHAT'S GOING ON & HOPE WE WILL HEAR BACK FROM YOU MORE SOONER THAN LATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079269March 13, 2018
SUSPENSION
CSPC: VEHICLES DROPPING IN MOTION IS A VERY DIRE/SERIOUS SAFETY CONCERNS, WE HAVE PERSONALLY EXPERIENCED THIS DURING BOTH WINTERS. DT *JS *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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