Ram 1500 Complaints

11,877 consumer complaints on file.

#11118304August 7, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
MY RAM 1500 JUST ROLLED OVER THE 36K FACTORY WARRANTY AND MY TRANSMISSION LIGHT CAM AND MY FUEL LEVER INDICATOR FAILED. I AM AFRAID THAT THE TRUCK WILL SHUT OFF WHEN THE FUEL LEVER DROPS TO E BUT I KNOW THERE IS FUEL IN THE TRUCK. ALSO WHEN MY TRANSMISSION LIGHT COMES ON THE ECO FUEL SYSTEM DOES NOT WORK ANY MORE. NO MESSAGES APPEAR ON MY MESSAGE PANEL. WHEN THE FUEL SENSOR FAILURE HAPPENS I AM DRIVING ON THE HIGHWAY AND I JUST MADE A LEFT TURN. I HAVE ALSO HAVE ISSUES WITH MY RADIO TURNING ITS SELF OFF OR ADJUSTING THE VOLUME BY ITS SELF.. I HAVE ALSO EXPERIENCED MY DIGITAL ODOMETER READING TO JUST DISAPPEAR AT RANDOM TIMES. MY TRANSMISSION LIGHT COMES ON RANDOMLY. IT IS SAD THAT I BOUGHT A NEW TRUCK WITH 12 MILES ON IT AND NOW I HAVE ALL THESE PROBLEMS. I JUST DON'T TRUST THE TRUCK AND DON'T FEEL LIKE IT IS SAFE TO DRIVE. THE RADIO ISSUE HAPPENED THE NEXT DAY AFTER I PURCHASED THE TRUCK...I AM SO SICK OF THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118119August 6, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) WAS RECEIVED IN JUNE OF 2018. THE LOCAL DEALER (LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE, 222 AUTO DR., BOISE, ID) INFORMED THE CONTACT THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118192August 6, 2018
ENGINE
ENGINE FIRE. CHRYSLER DENIED RESPONSIBILITY. TRUCK WAS IN MOTION. LOST ENGINE OIL PRESSURE AND PULLED OVER. FIRE WAS UNDER THE HOOD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11115847August 5, 2018
STEERING
STEERING RACK WILL LOCK UP OUT IF NO WHERE WHILE DRIVING AT HIGH AND LOW SPEEDS.THIS HAPPENS WHEN TRUCK IS STATIONARY AND IN MOTION WHEN TURNING THE STEERING WHEEL IT'S NOT CONTINUOUSLY HAPPENING IT IS INTERMITTENT. BEEN TO TWO DEALERS AND NO FIX OTHER THAN TO REPLACE THE STEERING RACK. IT'S TOO MUCH MONEY TO PAY WITH NO HELP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115646August 3, 2018
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
DROPPING BOAT IN WATER ON SLIGHT GRADE RAMP. PUT CAR IN PARK AND SHUT DOWN. AS I DROPPED BOAT FROM THE TRAILER THE TRUCK ROLLED DOWN THE RAMP IMMERSING 3/4 OF THE BODY IN THE SALT WATER. NO ONE WAS BEHIND THE WHEEL. THIS PRODUCT HAS HAD ISSUES WITH ROLLAWAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115652August 3, 2018
STRUCTURE:BODY
TAILGATE OPEN WHEN I ROAD A FEW TIMES MONTHLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115284August 2, 2018
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE WOULD INDEPENDENTLY OPEN. DON DAVIS DODGE CHRYSLER JEEP (1901 N COLLINS ST, ARLINGTON, TX) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT REFUSED TO PAY THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115335August 2, 2018
STRUCTURE:BODY
THE TAILGATE ON MY RAM HAS OPENED TWICE WHILE VEHICLE WAS IN MOTION. ONCE WHILE I WAS PULLING A SMALL TRAILER. THE TAILGATE FELL OPEN HITTING THE TRAILER JACK CAUSING DAMAGE TO THE TAILGATE. THIS IS A LEASE VEHICLE AND I WILL BE HELD RESPONSIBLE FOR THAT DAMAGE. BOTH TIMES I WAS PARKED AND HAD JUST STARTED TO LEAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115342August 2, 2018
UNKNOWN OR OTHER
OUR 2013 RAM TAILGATE OPENS WHILE WE ARE DRIVING DOWN THE ROAD. IT HAS BEEN DOING THIS SINCE WE PURCHASED 3 YEARS AGO. THIS HAS BEEN RECALLED ON 2015-2018 VEHICLES, WHAT ABOUT THE 2013'S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115416August 2, 2018
STRUCTURE:BODY
,WHEN THE AUTOMATIC LOCKS ENGAGE FOR THE DOORS AND TAILGATE AFTER REACHING A CERTAIN SPEED, T UNKNOWN TIMES AND WITHOUT WARNING THE TAILGATE WILL DISENGAGE AND OPEN. IT HAPPENS EVERY COUPLE OF DAYS, DEPENDING ON HOW OFTEN I USE THE TRUCK. LUCKILY NO ONE HAS BEEN BEHIND ME AND SO FAR THE TAILGATE CABLES HAVE HELD UP. I MADE AN APPOINTMENT WITH A LOCAL RAM DEALER TO HAVE IT LOOKED AT AND THE SERVICE PERSON STATED THEY'VE HAD A COUPLE COME IN LIKE THAT. I SAW WHERE RAM IS RECALLING THE 2015-2017 TRUCKS AND FEEL THIS SHOULD BE LOOKED FURTHER BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114922July 31, 2018
VEHICLE SPEED CONTROL
THE CRUISE CONTROL TURNED ITSELF ON, WHILE TRYING TO TURN IT OFF THE GAS ACCELERATED AND I WAS UNABLE TO DISENGAGE THE CRUISE CONTROL. I WAS UNABLE TO CONTROL THE SPEED AS IT KEPT RISING, CAUSING ME TO GO INTO THE DITCH STRIKING A 6 FT CULVERT TILE AND FLIPPING MY VEHICLE. *DSY *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11114492July 30, 2018
AIR BAGS
TAKATA RECALL - THE AIR BAG SENSOR LIGHT COMES ON INTERMITTENTLY WHEN THE VEHICLE IS RUNNING, WHETHER THE VEHICLE IS STATIONARY OR MOVING. I HAVE TAKEN THE VEHICLE TO THE LOCAL DODGE DEALERSHIP AND THEY TOLD ME IT WOULD BE A $120 DIAGNOSTIC FEE TO CHECK IT OUT. I HAVE READ NUMEROUS COMPLAINTS REGARDING THIS SAME ISSUE. I FEEL THAT IT SHOULD BE CHECKED AT NO CHARGE TO ME AS IT REPRESENTS A TRUE SAFETY HAZARD IF THE AIRBAGS DEPLOY, ESPECIALLY WHEN NOT INVOLVED IN AN ACCIDENT. THE CURRENT MILEAGE ON MY 2014 DODGE RAM IS 86000. I CANNOT FIND A RECALL FOR MY VEHICLE BUT THAT DOES NOT MEAN THAT THERE IS NOT A PROBLEM. THIS PROBLEM BEGAN APPROXIMATELY 3 WEEKS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114536July 30, 2018
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2013 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: P275/60R20. THE CONTACT STATED THAT ALL FOUR TIRES HAD NO TREAD AND WERE LESS THAN A YEAR OLD. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE, BUT THE TIRES WERE NOT REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE, DOT NUMBER, AND VIN WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114544July 30, 2018
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
CONTROLS (CRUISE, GEAR UP/DOWN) ON STEERING WHEEL NON-OPERABLE. DEALER DIAGNOSTICS SAY CLOCKSPRING (PN 68110740AE) IS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114545July 30, 2018
AIR BAGS
I HAD A FRONT END COLLISION WITH A GUARDRAIL AT ABOUT 45 TO 50 MILES AN HOUR THE AIRBAGS DID NOT DEPLOY. RAM TRUCK IS COMING TO LOOK AT IT TO SEE WHY THEY DIDN'T DEPLOY. I DIDN'T KNOW WHERE ELSE TO TURN TO THAT'S WHY I AM CONTACTING YOU AND LETTING YOU KNOW WHAT HAPPENED. NOBODY WAS SERIOUSLY INJURED I WAS ON ROUTE US 35 HEADING WEST IN BEAVERCREEK OHIO. *TT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11114273July 28, 2018
ELECTRICAL SYSTEM, POWER TRAIN
MY WIFE, DOG AND I PULLED INTO A PARKING LOT OF A COUNTERTOP SUPPLY STORE. IT WAS APPROXIMATELY 80 DEGREASE OUTSIDE SO I ROLLED DOWN THE WINDOWS TO HALF AND LEFT THE TRUCK RUNNING IN PARK TO KEEP THE A/C ON FOR THE DOG. IN THIS PARKING LOT WE WERE THE ONLY VEHICLE PARKED NEAR BY AND THERE WAS NO PARKING BLOCK IN FRONT OF THE TRUCK. WE WERE IN THE STORE APPROXIMATELY 20 MIN LOOKING FOR A COUNTERTOP THEN WENT TO SIT DOWN WITH THE SALES SPECIALIST. ABOUT 5 MIN INTO THAT CONVERSATION THE SECRETARY IN THE FRONT YELLED "YOUR TRUCK IS DRIVING OFF". I IMMEDIATELY RAN OUT THE DOOR TO FIND MY TRUCK ABOUT 25 YARDS AWAY AND ACROSS THE MAIN ROAD. THE ROAD DID NOT HAVE CURBS BUT DID HAVE STEEP CULVERTS ON BOTH SIDES (NOTE: I WOULD NOT THINK A TRUCK AT IDLE WOULD MAKE IT UP TO THE ROAD) THE TRUCK "TOOK OFF" PER 3 WORKERS THAT WERE NEAR BY IN THE LOT MOVING A LARGE SLAB OF GRANITE, AND A SIMI DRIVER WAS DRIVING ON THE ROAD STATING THAT BOTH MY RAM AND HIS TRACTOR HIT TIRES AND THAT'S WHAT GOT MY TRUCK TO STOP. EVERYONE THAT WITNESSED THIS STATED THE DOG WAS IN THE BACK SEAT AND NO ONE GOT OUT OF THE VEHICLE. AS I APPROACHED THE TRUCK IT SOUNDED TO BE RUNNING AT IDLE AND WHEN I GRABBED THE DOOR HANDLE THE LOCKS UNLOCKED AS NORMAL. I FOUND THE TRUCK IN DRIVE AND RPM AT NORMAL IDLE RANGE. THE TRUCK ALLOWED ME TO PUT IT BACK IN PARK. I THEN RESTARTED THE TRUCK, MOVED IT BACK TO THE PARKING LOT. THE BUSINESS HAS SECURITY CAMERA FOOTAGE OF THIS SHOWING HOW MY TRUCK UN TAMPERED WITH WENT FROM IDLE AND PARK FOR 25ISH MIN TO DRIVING ACROSS THE ROAD AND I AM CURRENTLY PERUSING A COPY OF THE TAPE. DEALER WAS CONTACTED AND I WAS TOLD TO MAKE AN APPOINTMENT LATE NEXT WEEK (EARLIEST AVAILABLE) FOR AN INSPECTION, AND UNTIL THEN TO SET THE PARKING BRAKE EVERY TIME. TRUCK APPEARS TO BE DRIVING AS NORMAL. THE STORE WAS AROUND 15 MILES AWAY, TRUCK WAS PARKED ALL NIGHT LEADING UP TO EVENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11114288July 28, 2018
POWER TRAIN
JULY 2ND I PULLED INTO MY DRIVEWAY, OPENED MY GARAGE DOOR,PLACED VEHICLE IN PARK AND EXITED VEHICLE TO GO IN THE HOUSE. MY FIANCE STAYED IN VEHICLE, I TURNED AND YELLED TO HER TO COME IN HOUSE AS I WAS GOING TO LET DOGS OUT BEFORE WE LEFT AGAIN.I PROCEEDED IN HOUSE AND SHE EXITED VEHICLE TO COME IN.SHE WALKED THROUGH THE GARAGE AND I HEARD HER SCREAMING FRANTICALLY, I RAN OUT TO THE GARAGE AND THE TRUCK FOLLOWED HER INTO THE GARAGE AND SHE WAS BETWEEN MY WORKBENCH AND THE TRUCK.I PULLED HER OUT OF THE WAY AND THE TRUCK CONTINUED PUSHING MY BASEMENT WALL IN ABOUT 7 INCHES. I RAN AROUND THE TRUCK AND APPLIED THE BRAKES,IT WAS IN PARK.WE CONTACTED FIAT CHRYSLER, THEY SENT ME A PAPER TO SIGN ALLOWING THEM TO GET INFORMATION FROM THE ORC IN THE VEHICLE, WHICH I ALLOWED.ON FRIDAY JULY 20TH WE MET WITH AN INSPECTOR AND HE HOOKED UP COMPUTERS TO THE TRUCK TO GET THE INFORMATION STATING HE SENDS REPORT TO FCA AND THEY WOULD NOTIFY US.WE GOT A LETTER YESTERDAY JULY 27TH BASICALLY STATING PER OUR OWNERS MANUAL WE SHOULD ALWAYS USE EMERGENCY BRAKE AND DECLINED ANY RESPONSIBILITY. NEVER STATED OR SHARED WHAT THE OCR RESULTS SHOWED.THIS COULD HAVE KILLED SOMEONE AND THE ROTARY SHIFTER IS A PROBLEM.A FEW DAYS AFTER THE INCIDENT WHILE DRIVING ON A BEAUTIFUL SUNNY DAY THE WIPERS START UP FULL BOAR LIKE IT WAS POURING OUT.THEY WERE IN THE OFF POSITION. SOMETHING IS WRONG AND THEY ARE TAKING NO RESPONSIBILITY. WE HAVE BEEN TO THE DEALER AND THERE IS PROBABLY $3500 TO 5000 DAMAGE JUST TO VEHICLE. GRILL IS BROKE, HEADLIGHT HOUSING FENDER AND BUMPER DAMAGE. REPAIRS TO BASEMENT WALL AND MY FIANCE WAS BLACK AND BLUE AND SORE ,HIP AREA AND ANKLE. *DSY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11114342July 28, 2018
SERVICE BRAKES
REAR BRAKE NOISE STARTED AT 3000 MILES. HAD TRUCK SERVICED AT 10K MILES AND NOISE CONTINUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114056July 27, 2018
POWER TRAIN
VEHICLE SHIFTED OUT OF PARK WHILE TRAILER WAS ATTACHED ON A HILL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11114101July 27, 2018
STEERING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL WAS OVERREACTING FROM ANY BUMPS IN THE ROAD, MAKING DRIVING DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER (BETTENHAUSEN AUTOMOTIVE CHRYSLER DODGE JEEP RAM, 8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665) WHERE UNKNOWN REPAIRS WERE MADE TO THE LOWER SHAFT OF THE STEERING COLUMN. THE FAILURE RECURRED AFTER THE VEHICLE WAS RETRIEVED FROM THE DEALER, ALONG WITH A CLUNKING NOISE WHEN THE STEERING WHEEL WAS TURNED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THEY PERFORMED LOCK TIGHTENING ON THE STEERING SYSTEM AND THAT A NEW STEERING GEAR WAS NEEDED. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OR FEBRUARY OF 2019. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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