Ram 1500 Complaints

11,877 consumer complaints on file.

#11123616August 31, 2018
POWER TRAIN
A DRIVER AND PASSENGER STOPPED NEAR AN EXIT GATE. THE GATE IS OLD AND TAKES TWO PEOPLE TO CLOSE AND LOCK. AFTER THE DRIVER STOPPED, THE VEHICLE WAS PLACE IN "PARK" BUT LEFT RUNNING, AND THE DRVIER GOT OUT OF THE VEHICLE TO ASSIST IN CLOSING THE GATE. AFTER CLOSING THE GATE, THEY TURNED AROUND AND SAW THE VEHICLE MOVING, IT ROLLED DOWN AN APPROXIMATELY 10 FOOT EMBANKMENT AND ROLLED ABOUT 50 FEET HITTING A PIPE RAIL FENCE WENT OVER THE FENCE AND LANDED 10 FEET DOWN PAST THE PIPE RAIL AND STOPPED ON TOP OF LARGE RIP-RAP. THE VEHICLE WAS NOT DRIVABLE. THIS THE SECOND TIME THIS VEHICLE HAS ROLLED WHILE IN 'PARK' WITHIN THE PAST ELEVEN DAYS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11123620August 31, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN COMING TO A STOP, VEHICLE FUEL SHIFTS IN TANK FORCING VEHICLE UNEXPECTEDLY FORWARD UNDER BRAKING. IF UNPREPARED FOR THE SHIFT, WHICH ONLY HAPPENS UNDER BRAKING WHEN THE TRUCK DOWNSHIFTS, THE TRUCK WILL OVERPOWER THE CURRENTLY APPLIED BRAKES TAKING MORE TIME TO STOP. THIS CAN RESULT IN A COLLISION WITH A STOPPED VEHICLE OR OBJECT IF THE DRIVER DOES NOT APPLY HARDER BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123452August 30, 2018
STEERING
THE STEERING WENT OUT DUE TO A PCM FAILURE. THE DEALER SAID THAT THE PCM SHUT DOWN THE STEERING DUE TO SENSING TOO MUCH VOLTAGE FROM GENERATOR TO PROTECT THIS UNIT. I WAS TRAVELING ON US HIGHWAY 400 AT 50MPH WHEN IT WOULD NOT STEER LEFT OR RIGHT. IT WOULD ONLY GO STRAIGHT. I FEEL THAT RAM NEEDS TO PUT SOMETHING ELSE IN LINE SO THAT STEERING IS NOT SHUT OFF IF THIS HAPPENS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123291August 29, 2018
AIR BAGS
AIR BAGS DIDN'T DEPLOY ON 2017 RAM 1500. TRUCK IS TOTALED WITH FRONT END AND FRONT CORNER PANEL DAMAGE, BODY DAMAGE ON ALL SIDES OF VEHICLE. HIT STEERING WHEEL WITH HEAD CAUSING AIR BAG COVER TO POP OFF SLIGHTLY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11123351August 29, 2018
STEERING
ELECTRIC POWER STEERING RACK WENT OUT 26500 MILES 2700.00 TO REPLACE.THIS IS A SAFETY ISSUE! RECALLED 2015 MODEL BUT NOT 13&14! AND THEY HAD PROBLEMS. I GUESS IT WILL TAKE A DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122955August 28, 2018
ENGINE
THIS INVOLVES A 2017 RAM ECODIESEL WITH 15,500 MILES. THE ECO DIESEL STARTED TO MAKE A RATTLING SOUND AS I WAS DRIVING STRAIGHT AT INTERSTATE SPEED AND THEN A LOUD BANG. I LOST ALL POWER TO THE TRUCK AS THE ENGINE CUT OFF WHILE I WAS ON THE HIGHWAY. IT WAS A VERY DANGEROUS SITUATION AS I WAS IN THE MIDDLE LANE AND HAD TO GET OVER TO THE SIDE WITH OUT POWER AND BRAKES. THE DEALERSHIP HAS STATED IT WAS A CAM ISSUE AND THAT THEY WOULD NEED TO TAKE THE CAB OFF THE TRUCK TO DIAGNOSE THE ENGINE. ALL I CAN SAY IS THE TRUCK ONLY HAS 15,500 MILES ON IT AND THIS WAS A SERIOUS SAFETY ISSUE FOR MYSELF AND MY FAMILY THAT WAS ON BOARD. I DID SOME RESEARCH ON LINE AND THERE SEEMS TO BE NUMEROUS EXAMPLES OF EARLY ENGINE FAILURE IN BOTH GRAND CHEROKEES AND RAM TRUCKS. RAM IS STILL AT THE DEALERSHIP BEING EVALUATED. *TT *TR CONSUMER STATED HE REPLACED THE ENTIRE ENGINE AND WAS WITHOUT THE VEHICLE FOR 34 DAYS, UPDATED 10/11/18*JB *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123031August 28, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT STRONG EXHAUST FUMES ENCOMPASSED THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE DEALER (PETERSON DODGE CHRYSLER JEEP RAM, 5801 E GATE BLVD, NAMPA, ID 83687, (208) 475-3000) DIAGNOSED THAT THE EXHAUST MANIFOLD HAD AN INTERNAL FAILURE, WHICH WAS LEAKING FLUID INTO THE ENGINE COMPARTMENT DUE TO THE BOLTS SHEARING OFF. THE DEALER REPLACED THE EXHAUST MANIFOLD AND THE BOLTS ON THE FRONT PASSENGER SIDE; HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT THE EXHAUST MANIFOLD NEEDED TO BE REPLACED ON THE DRIVER'S SIDE AND THE BOLTS. THE MANUFACTURER PROVIDED NO REMEDY OTHER THAN REPLACING THE SAME PARTS. THE FAILURE MILEAGE WAS NOT AVAILABLE. **TR THE FIRST FAILURE WAS THE PASSENGER SIDE EXHAUST MANIFOLD BEGAN TICKING. TAMERA , THE CHRYSLER ADJUSTER DID NOT TELL ME THIS WAS UNDER A CUSTOMER HELP AT THE TIME OF THE REPAIR OF I SOULD HAVE BROUGHT THE ABOVE HER ATTENTION THEN. I HEARD ONLY A TICK ON THE PASSENGER SIDE AND THEY SAID THE OTHER SIDE WAS FINE. IN LESS THAN 1000 MILES AND AROUND 30 DAYS THE OTHER SIDE STARTED TICKING. IN RESEARCHING THIS PROBLEM IT APPEARS THAT CHRYSLER HAS ALLOWED THIS TO ALLOWED THIS TO CONTINUE UNCHECKED SINCE 2009, BUT IT IS HARD TO TELL AS THEY HAVE DONE SOME CHANGES IN THE ENGINE FOR FUEL ECONOMY SAKE, BUT IT APPEARS TO BE AN ONGOING PROBLEM. I HAVE HAD SOME EXHAUST ODORS, BUT IT HAS NOT SEEMED TO HAVE CAUSED HEALTH PROBLEMS AT THIS POINT. MY SON HAS A 2003 DIESEL THAT HAS THE SAME PROBLEM, BUT IS LONG OUT OF WARRANTY. UPDATED 11/1/2018 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123032August 28, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ADDING FUEL TO THE VEHICLE, THE FUEL PUMP NOZZLE BECAME STUCK IN THE FUEL TANK FILLER TUBE. THE CONTACT HAD TO REMOVE THE NOZZLE FROM THE FUEL TANK BY TWISTING AND PULLING WITH FORCE EACH TIME THE FUEL TANK WAS FILLED IN ORDER TO RELEASE THE FUEL PUMP NOZZLE. THE CONTACT SPOKE WITH VICTORVILLE MOTORS (14617 CIVIC DRIVE, VICTORVILLE, CA 92394, (760) 733-8484), BUT THE DEALER STATED THAT THERE WAS NOTHING FOR THEM TO DIAGNOSE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FUEL TANK INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122811August 27, 2018
ENGINE
TRUCK ENGINE CAUGHT FIRE WITHOUT WARNING ON THE HIGHWAY
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11122869August 27, 2018
UNKNOWN OR OTHER
MY DEF GAUGE IS NOT WORKING. THE DEF TANK IS FULL BUT THE GAUGE SAYS MY TRUCK WILL NOT RESTART IN 100 MILES. I HAVE TAKEN TO THE DEALER AND IT WILL COST OVER $3500 TO FIX THIS. THIS IS THE SECOND TIME MY DEF SYSTEM HAS NOT WORKED ON THIS TRUCK AND I HAVE HAD TO HAVE IT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122703August 27, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING 57 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND WOULD NOT RELEASE. THE CONTACT APPLIED BOTH FEET IN AN ATTEMPT TO DEPRESS THE BRAKE PEDAL AND STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT STOP ACCELERATING AND THERE WAS A COMPLETE LOSS OF BRAKE FUNCTIONALITY. THE CONTACT MANAGED TO PULL OFF THE ROAD AND PLACED THE VEHICLE IN THE PARK POSITION. THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE RISING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO BILL MARSH CHRYSLER DODGE AND JEEP (408 WEST MILES ROAD, KALKASKA, MICHIGAN 49646, 231-258-9192) TO BE DIAGNOSED, BUT THERE WERE NO WARNING INDICATORS ILLUMINATED OR DIAGNOSTIC TROUBLE CODES PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. *TT UPDATED 10/9/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11122056August 24, 2018
ELECTRICAL SYSTEM, SEATS
PASSENGER SIDE HEATED SEAT PREMATURELY TURNS OFF. DEALER STATES IT IS TURNING OFF BECAUSE IT IS REACHING MAX TEMPERATURE SO THE SAFETY MECHANISM IS SHUTTING IT DOWN SO IT DOES NOT BURN UP WIRING. ONLY A HANDFUL OF OTHER TRUCKS HAVE THIS PROBLEM. OTHER TRUCK OWNERS WITH THE SAME MAKE AND MODEL OF TRUCK DO NOT HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121988August 23, 2018
UNKNOWN OR OTHER
WHEN MY TRUCK RAN OUT OF GAS IN THE MIDDLE OF THE FREEWAY OFF RAMP WE WERE UNABLE TO PUSH IT TO THE SIDE OF THE ROAD BECAUSE THE BRAKES WERE LOCKED. I HAD AT LEAST FIVE GENTLEMEN OFFER TO HELP ME PUSH IT OUT FROM BLOCKING THE OFF RAMP BUT WE COULD NOT BECAUSE OF THE LOCKED UP BRAKES. I SAT THERE FOR 45 MINUTES BEING CURSED AT AND HONKED AT BECAUSE CHRYSLER STUPIDLY THOUGHT IT IS A GOOD IDEA TO HAVE THE BRAKES LOCK WHENEVER THE ENGINE STALLS. I CALLED THE DEALER AND THEY SAID YES IT DOES THAT ON PURPOSE BUT AGREED IT PROBABLY A BAD FEATURE. THIS COULD HAVE BEEN MUCH MORE DANGEROUS HAD IT STALLED ON A BLIND CURVE OR THE MIDDLE OF THE FREEWAY. HORRIBLE, HORRIBLE IDEA AND VERY UNSAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121650August 22, 2018
STEERING
POWER STEERING IS INTERMITTENT AND CAN UNEXPECTEDLY BECOME VERY HARD TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121670August 22, 2018
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT CHARLIE'S DODGE CHRYSLER JEEP RAM (725 ILLINOIS AVE, MAUMEE, OH 43537, (419) 893-0241). THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE TAILGATE WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,572.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121737August 22, 2018
VEHICLE SPEED CONTROL
ISSUE: VEHICLE SHIFTED OUT OF PARK INTO REVERSE WHILE IDLING WITH DRIVER DOOR OPENED. TRUCK BEGAN TO ROLL BACKWARDS ON A FLAT GRADE AND HIT A HONDA CIVIC IN THE REAR BUMPER WITH THE OPENED DRIVERS DOOR WHICH FOLDED BACK ONTO THE FRONT DRIVERS FENDER. KNOW ONE WAS IN EITHER VEHICLE AND NO INJURIES OCCURRED. THIS HAPPENED ON THE SHOULDER OF A RESIDENTIAL STREET. I GOT OUT OF THE TRUCK (VEHICLE RUNNING) WALKED UP THE SIDEWALK TO THE HOME HEARD A CRUNCH, LOOKED BACK AND SAW THE VEHICLES TOGETHER. I WAS AWAY FROM THE VEHICLE AT LEASE 3 MINUTES BEFORE THE ACCIDENT. THE TRUCK WAS PARKED CIDDY CORNER TO THE REAR OF THE HONDA APPROXIMATELY 10 FEET AWAY FROM EACH OTHER. I WOULD HAVE KNOWN IMMEDIATELY IF THE TRUCK WAS IN REVERSE AFTER GETTING OUT OF IT AS IT WOULD HAVE BEEN MOVING. IT WASN'T UNTIL A MINUTE OR TWO THAT IT BEGAN TO MOVE INTO REVERSE. IT WENT BACK 10 FEET AND WAS STOPPED WITH THE DRIVERS DOOR HOOKED ONTO THE REAR BUMPER OF THE CIVIC. THIS ISSUE IS DUE TO A BAD CONTROL DIAL ON THE DASH IN MY OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121183August 21, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TRUCK WITH 3.0L DIESEL ENGINE. VEHICLE HAS TWICE (DURING FIRST 6,000 MILES) SHOWN ERROR MESSAGE "SERVICE ELECTRONIC THROTTLE CONTROL" AND TRUCK HAS BEEN DISABLED. FIRST TIME WAS DRIVING ON MOUNTAIN HIGHWAY WITH HEAVY COMMUTE TRAFFIC WHEN TRUCK COULD NOT MAINTAIN ANY SPEED AND STRUGGLED GET TRUCK SAFELY OFF ROAD. WITH MULTIPLE OCCURENCES WITH BRAND NEW VEHICLE IT IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121286August 21, 2018
STRUCTURE:BODY, POWER TRAIN, SUSPENSION
WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120796August 18, 2018
FUEL/PROPULSION SYSTEM
THE FUEL LEVEL SENSOR FOR THE PAST APPROXIMATELY 10,000 MILES INTERMITTENTLY QUITS READING THE FUEL LEVEL. THE FUEL LEVEL GAUGE IN THE DASH CLUSTER DROPS TO EMPTY, REGARDLESS OF THE ACTUAL FUEL LEVEL. THE MESSAGE 'FUEL SENSOR FAILURE' APPEARS ON THE DASH CLUSTER. SOMETIMES IT STAY FOR A FEW SECONDS, AND OTHER TIMES IT STAYS FOR A FEW MINUTES. THEN IT RETURNS TO WORKING ORDER AND GIVES AN ACCURATE READING OF THE FUEL LEVEL. OTHER TIMES THE CHECK ENGINE LIGHT COMES ON, AND I HAVE TO CLEAR THE CHECK ENGINE LIGHT WITH A CODE READER. CODE READER STATES CODE P0463 FUEL LEVEL SENSOR. THIS CODE APPEARS WITHOUT THE FUEL GAUGE CHANGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120641August 17, 2018
UNKNOWN OR OTHER
I WAS BACKING DOWN BOAT RAMP AND PUT TRUCK IN PARK I GOT OUT OF THE TRUCK TO SECURE BOAT TO TRAILER AND THE TRUCK ROLLED DOWN BOAT RAMP KNOCKING ME DOWN AND DRAGGING ME INTO THE WATER AND TRUCK COMPLETELY SEMERAGED IN BOTTOM OF LAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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