Ram 1500 Complaints

11,877 consumer complaints on file.

#11140080October 12, 2018
UNKNOWN OR OTHER
AUTO WINDOWS ARBITRARILY WORK OR RATTLES VIOLENTLY. HAD THIS ADDRESSED WITH DEALER FOUR (4) TIMES SINCE BRAND NEW JUNE 2015. STILL EXPERIENCING THIS AND I'M CONCERN THAT WINDOWS WILL FAIL OR BREAK ABRUPTLY WHEN ROLLING UP OR DOWN, IN MOTION AND/OR STATIONARY, WELL AS MY SAFETY WITH WINDOWS FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139605October 11, 2018
VEHICLE SPEED CONTROL
I TOOK MY TRUCK IN 3-4 WEEKS AGO BECAUSE OF AN ALARMING ISSUE OF THE TRUCK SURGING FORWARD AT HIGHER AND HIGHER SPEEDS AFTER ACCELERATION. IT WOULD NOT STOP EVEN AFTER BRAKING. I HAD TO SHUT OFF THE TRUCK. THEY SAID THERE WAS A SPEED CONTROL RELATED RECALL AND REPLACED SOME MODULE. BOTH HAPPENED GOING 50+ MPH ON A CROWED HIGHWAY. IT HAPPENED AGAIN TWICE YESTERDAY DURING ACCELERTION. VERY SCARY AND UNSAFE. I'M AFRAID TO USE MY VEHICLE. BARELY AVOIDED ACCIDENTS EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139721October 11, 2018
STEERING
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 20 MPH, THE VEHICLE LOST STEERING POWER ABILITY AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO CAPPER CHRYSLER DODGE JEEP RAM, INC. (1738 E WASHINGTON ST, WASHINGTON, IA 52353, (319) 653-3340) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139448October 10, 2018
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED DOUGLAS JEEP CHRYSLER DODGE RAM AT 941-484-8300 (LOCATED AT 2382 S TAMIAMI TRAIL, VENICE, FL 34293) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139160October 9, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT LEASES A 2016 RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V486000 (LATCHES/LOCKS/LINKAGES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON SEPTEMBER 27, 2017. THE CONTACT SPOKE WITH DODGE, CHRYSLER, JEEP CITY (4395 US-130 BURLINGTON, NEW JERSEY 08016, (609-871-2800) NUMEROUS TIMES ABOUT PART AVAILABILITY. THE DEALER SCHEDULED A REPAIR APPOINTMENT; HOWEVER, WHEN THE CONTACT ARRIVED, THE DEALER STATED THAT THE MANUFACTURER DID NOT SEND THE PART. THE DEALER STATED THAT THE PART WOULD BE AVAILABLE IN OCTOBER OF 2017. IN ADDITION, THE CONTACT WAS UNABLE TO PROGRAM THE CRUISE CONTROL. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) ON AUGUST 18, 2018, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 16,513. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V486000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139158October 9, 2018
VEHICLE SPEED CONTROL
RETURNING FROM A TRIP TO MI BACK TO MY RESIDENCE IN TN. AS I MADE A TURN INTO MY SUBDIVISION I STARTED TO ACCELERATE TO MY NEXT TURN WHEN I EXPERIENCED A SUDDEN ACCELERATION OF MY VEHICLE. I HAD BEEN USING THE VEHICLES CRUISE CONTROL AS MUCH AS POSSIBLE DURING THE 10 HOUR DRIVE HOME SO IT FELT FAMILIAR, LIKE THE CRUISE CONTROL WAS TRYING TO ACCELERATE MY VEHICLE. AS THE VEHICLE WAS ACCELERATING AND I WAS STEERING THE THROUGH THE CURVES IN THE ROAD I HAD REMOVED MY FOOT FROM THE GAS PEDAL AND TRIED HITTING THE CRUISE CONTROL OFF BUTTON SEVERAL TIMES. THIS HAD NO EFFECT IN STOPPING OR SLOWING THE ACCELERATION. THE TOTAL DISTANCE FROM MY TURN INTO THE SUBDIVISION TO THE END OF THE ROAD OR NEXT INTERSECTION WAS ROUGHLY 250-300 YARDS ALL DOWNHILL SO WE PICKED UP SPEED QUICKLY. BY THE TIME I REALIZED I COULD NOT EFFECT OR SLOW DOWN THE ACCELERATION BY SHUTTING OFF THE CRUISE CONTROL MY NEXT THOUGHT WAS TO HIT THE BRAKES BUT WE HAD RUN OUT OF ROAD. AT THIS POINT I CHOSE A DIRECTION WHERE I SAW NO HOUSES OR LARGE TREES. WE HIT AN AREA WHERE IT SLOPED UP ABOUT 30 DEGREES THEN FLATTENED OUT THEN SLOPED UP AGAIN COMING CLOSER TO OTHER HOUSES. I'M GUESSING WE WERE TRAVELING ABOUT 50-55 MPH WHEN I WENT OFF THE ROAD. WE FINALLY CAME TO A STOP AFTER HITTING BOTH SLOPES AND THE CLOSEST HOUSES BACK YARD DECK AND THEN INTO A TREE. I HAD MY FAMILY IN THE VEHICLE WITH ME; MY WIFE, TWO SONS AND DAUGHTER. ONE OF MY SONS WAS TAKEN TO THE HOSPITAL VIA AMBULANCE FOR BACK PAIN AND A CUT ABOVE HIS EYE WHICH REQUIRED 8-9 STITCHES. THE REST OF MY FAMILY WERE CHECKED OUT WITH NO INJURIES TO SPEAK OF AT THAT TIME. ONLY AT THE HOSPITAL I LEARNED OF THE RECALL FOR THE CRUISE CONTROL AND AN EXPLANATION OF THE CAUSE AND EFFECT IT HAD. THE RECALL EXPLANATION FIT VERBATIM TO WHAT HAPPENED TO US. WE HAD NOT RECEIVED ANY NOTIFICATION FOR THE RECALL ON THIS VEHICLE OR THE OTHER DODGE VEHICLE WE OWN. *DT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11139341October 9, 2018
UNKNOWN OR OTHER
UPPER INSTRUMENT PANEL IS STICKY WITH EXCESSIVE FOGGING OF WINDSHIELD. "DASHBOARD" IS STICKY, WON'T CLEAN UP WITH WATER BASED CLEANERS/ CLEANING WIPES. RESIDUE ON INSIDE SURFACE OF WINDSHIELD WON'T CLEAN UP WITHOUT CLEANER. THE RESIDUE IS EXCESSIVE AND CAUSES MODERATE VISIBILITY PROBLEMS WHEN DRIVING WITH SUN DIRECTLY IN YOUR FACE. NOTED EXCESSIVE BUILDUP OF RESIDUE WITHIN TWO YEARS OF PURCHASE - SAME TIME NOTED THAT BUILD UP OF DUST, BUGS ON THE UPPER INSTRUMENT PANEL STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139054October 8, 2018
STRUCTURE:BODY
TEST DRIVE AT VEHICLE PURCHASE, AND EVERY DRIVE THEREAFTER. VEHICLE MAKES A CYCLIC HARMONIC NOISE/VIBRATION AT VARIOUS SPEEDS ON ALL SURFACES. NOISE IS SIMILAR TO A VERY LOUD SUB WOOFER BASS WITH VIBRATION THAT CAN BE FELT ON ALL HARD SURFACES. NOISE VARIES FROM SOFT TO VERY LOUD, AND CYCLES IN AND OUT, BUT NEVER STOPS. MY RESEARCH REVEALED AN ACTIVE NOISE CANCELLATION SYSTEM (ATMM) INSTALLED ON THIS MODEL, CONSISTING OF NOISE GENERATING MODULES FASTENED TO FRAME, DESIGNED TO OFFSET TRANSMISSION AND MDS NOISES. NOISE CAN BE INTENSE, AGGRAVATING AND VERY DISTRACTING. TWO DEALERS HAVE ACKNOWLEDGED THE NOISE, BUT CANNOT REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138978October 8, 2018
POWER TRAIN
HAD T79 SAFETY RECALL DONE NOW TRUCK LOCKS IN PARK ON INCLINE OR ROLLS BECAUSE ITS NOT IN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133506October 5, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO STAUNTON CHRYSLER DODGE JEEP RAM (907 W FRONTAGE RD, STAUNTON, IL) TO BE REPAIRED. TWO MONTHS LATER, WHILE DRIVING 61 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SPEED INCREASED TO 70 MPH DOWN A HILL. THE CONTACT STATED THAT THE VEHICLE ALSO MADE AN ABNORMAL NOISE WHILE DRIVING UP AND DOWN THE HILL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY STATED THAT IT WAS NORMAL FOR THE VEHICLE TO ACCELERATE APPROXIMATELY 12 MPH WHILE DRIVING ON A DECLINE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,567. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133520October 5, 2018
ENGINE
MY 2015 RAM 1500 4X4 WITH ECODIESEL BEGAN TO LOSE POWER WHILE DRIVING ON US31 SO I PULLED OFF ON THE NEXT SIDE STREET. AT THAT POINT, SMOKE POURED OUT OF THE VENTS AND FROM UNDER THE HOOD INTO THE CAB. I STOPPED THE VEHICLE AND TURNED OFF THE IGNITION AND WAITED FOR THE TOW TRUCK. DEALER REPORTS AN EGR VALVE COOLER FAILURE WHICH THEN CAUSED THE INTAKE MANIFOLD TO CRACK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11133564October 5, 2018
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 70 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. AFTER RESTARTING THE VEHICLE APPROXIMATELY FOUR TIMES, THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO FRISCO CHRYSLER DODGE JEEP RAM (9640 TX-121, FRISCO, TX 75035, (214)-256-4324) WHERE IT WAS DIAGNOSED THAT THE CONTROL CIRCUIT BOARD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133262October 4, 2018
STRUCTURE:BODY:TAILGATE, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE OPERATING THE VEHICLE, THE TAILGATE DOOR WOULD ERRONEOUSLY OPEN. THE FAILURE WOULD OCCUR AFTER THE DOORS HAD BEEN UNLOCKED USING THE KEY FOB. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BEAVER COUNTY DODGE, 2761 CONSTITUTION BLVD, BEAVER FALLS, PA) WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133263October 4, 2018
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WHEEL BEARING FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BOERNE DODGE CHRYSLER JEEP RAM (30300 I-10, BOERNE, TX 78006, (830) 443-9153 AND (830) 443-9432) WHO REPLACED THE FRONT PASSENGER WHEEL BEARING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 159,389.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133277October 4, 2018
AIR BAGS
DASHBOARD SAYS AIRBAG NEEDS MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133133October 3, 2018
STEERING
WHILE LEAVING WORK, I TURNED MY STEERING WHEEL AND IT WAS EXTREMELY HARD TO TURN. IT WAS EXTREMELY UNSAFE AND I HAD TROUBLE KEEPING THE VEHICLE WITHIN A SINGLE LANE. THEN THE STEERING WHEEL WOULD JERK BACK AND FORTH AT TIMES. I IMMEDIATELY TOOK THE VEHICLE BACK TO WHERE I PURCHASED THE VEHICLE. THEY ADVISED THAT THE ELECTRIC POWER STEERING ON MY VEHICLE NEEDED TO BE REPLACED. I LOOKED ONLINE THAT SIMILAR 2015 RAM'S ACTUALLY HAD A RECALL ON THIS EXACT PART, BUT MY VEHICLE WAS NOT INCLUDED FOR THE RECALL. MY 3YR/36K WARRANTY HAD JUST EXPIRED IN MAY 2018, BUT I PURCHASED AN EXTENDED WARRANTY. THE DEALERSHIP ADVISED ME THE PART WAS COVERED BY THE EXTENDED WARRANTY AND THEY HAD ORDERED THE PART. THEY ADVISED THE PART WAS BACK ORDERED UNTIL THE MIDDLE OF SEPTEMBER 2018. I SPOKE WITH THE DEALERSHIP TODAY, 10-3-18,AND THEY STATED THE PART WOULD NOT BE IN AT THE EARLIEST 11-26-18. POSSIBLY NOT UNTIL NEXT YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132851October 2, 2018
ENGINE
I PURCHASED THIS TRUCK USED AND HAD TO REPLACE BROKEN EXHAUST MANIFOLD-TO-CYLINDER HEAD BOLTS WHICH HAD SHEARED OFF. I HAD BOTH SIDES REPLACED (ALL BOLTS WITH NEW) AND NEW MANIFOLD GASKETS. WITHIN A YEAR THERE WAS THE EXHAUST LEAK UPON STARTUP. I HAVE HEARD FROM MANY HEMI V8 OWNERS THAT THIS IS VERY COMMON AND CAN AFFECT THE ABILITY TO PASS THE REQUIRED BIANNUAL SMOG CHECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132752October 1, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
RUNNING BOARD BROKE OFF DUE TO ERRORS WITH RIVETS FASTENED TO THE BODY INSTEAD OF CHASSIS FRAME
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11132347September 30, 2018
FUEL/PROPULSION SYSTEM
I WAS BACKING A PONTOON BOAT WHILE IN 4WD LOW IN SOFT MULCH, I THEN STOPPED AND SWITCHED BACK TO 2WD. ONCE THE ELECTRONIC SHIFTING WAS COMPLETE, THE FUEL SENSOR FAIL MESSAGE APPEARED IN THE INSTRUMENT CLUSTER, THE LOW FUEL WARNING AND THE CHECK ENGINE LIGHT BOTH ILLUMINATED. THE FUEL (GAS) TANK WAS ABOUT 3/4 FULL WHEN THIS OCCURRED. THE VEHICLE HAD 60,054 MILES ON IT. SO FAR THE VEHICLE CONTINUES TO RUN AS NORMAL BUT THE ILLUMINATED WARNINGS ARE QUITE A DISTRACTION WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132091September 28, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 73 MPH WITH THE CRUISE CONTROL ENGAGED, THE CRUISE CONTROL DID NOT DISENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. INSTEAD, THE VEHICLE ACCELERATED TO 87 MPH AND THE AUTO THROTTLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AT AUTONATION (11200 N FWY SERVICE RD E, FORT WORTH, TX 76177, 817-642-7894); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,419. *TT UPDATED 11/28/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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