Ram 1500 Complaints

11,877 consumer complaints on file.

#11141836October 22, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE DECELERATED AND AN ABNORMAL ODOR WAS DETECTED. THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, OPENED THE HOOD, AND SAW FLAMES COMING FROM THE BACK OF THE ENGINE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11141874October 22, 2018
STEERING
WHILE DRIVING CORNERING LEFT OR RIGHT STEERING WHEEL HOLDS POSITION WHEN RELEASED WILL NOT STRAIGHTEN OUT YOU HAVE TO FIGHT STEERING TO STRAIGHTEN THE VEHICLE OUT OF THE TURN DEALER SAID NOTHING IS WRONG THEY CANNOT DO ANYTHING BROWN'S CHRYSLER DODGE IN MEDFORD NEW YORK THIS HAPPENS AT ANY SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141951October 22, 2018
ENGINE
CHECK ENGINE LIGHT POPPED ON WITH 20,400 MILES ON 2016 VEHICLE WHILE DRIVING STRAIGHT ABOUT 40 MPH ON A CITY ROAD. DEALERSHIP READ THE CODE AS 'COOLANT BYPASS VALVE STUCK'. DIRT AND DEBRIS WAS FOUND IN THE CONNECTOR. WAS CLEANED AND LUBRICATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141962October 22, 2018
WHEELS
ON OCTOBER 18, 2018, AFTER DRIVING OUR 2018 RAM 1500 A SHORT DISTANCE ON CITY STREETS, MY SON PULLED INTO A PARKING LOT WHEN THE LEFT REAR TIRE (GOODYEAR WRANGLER SR-A, P27560R20) SUDDENLY WENT COMPLETELY FLAT. HE HAD NOT HIT ANYTHING, AND THE TIRE PRESSURE LIGHT JUST CAME ON PRIOR TO THE TIRE GOING FLAT. THE TIRES WERE ON THE TRUCK WHEN IT WAS PURCHASED NEW EARLIER THIS YEAR, AND HAD APPROXIMATELY 11,000 MILES ON THEM. THE TIRE HAD SPLIT ALONG THE SIDE WALL CLOSE TO THE RIM, AND COULD NOT BE REPAIRED. THE TIRE WAS TAKEN TO A DODGE DEALER, WHO SAID THE TIRE WOULDN'T BE COVERED UNDER ANY WARRANTY EVEN THOUGH NOTHING HAD BEEN HIT TO CAUSE THE DAMAGE. A CLAIM WILL BE FILED WITH INSURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141647October 21, 2018
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
WHILE DRIVING MY WORK TODAY I WAS TAKING A LEFT TURN AND MY POWER STEERING STOPPED WORKING. MY CAR HAD THE POWER STEERING LIGHT POP UP AND ALSO MY SCREEN IN MY GAUGE CLUSTERED SAID, "POWER STEERING UNAVAILABLE SERVICE REQUIRED." I LITERALLY ALMOST CRASHED INTO A HUGE ELECTRICAL POLE. DUE TO MY STEERING WHILE BECOMING EXTREMELY STIFF. MY CURRENT MILAGE IS 2270.6 MILES. ABOUT A MINUTE LATER MY POWER STEERING CAME BACK AND MY TRUCK WAS FINE. WHILE PARKING MY TRUCK AT WORK IN THE PARKING LOT ABOUT 5 MIN. AFTER THE FIRST FAILURE MY POWER STEERING FAILED AGAIN BUT CAME BACK WITHIN SECONDS. ON THE WAY HOME FROM WORK TONIGHT MY POWER STEERING FAILED AND DIDN'T COME BACK FOR ABOUT 8MINS/SEVERAL MILES. MY POWER STEERING CONTINUES TO FAIL THEN COME BACK TO NORMAL THEN FAIL AGAIN. THE VEHICLE WAS IN MOTION AND ON A CITY STREET. THIS OCCURS RANDOMLY WHILE TURNING AND OR GOING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141600October 20, 2018
AIR BAGS
2014 DODGE RAM 1500 BIG HORN CREW CAB WAS INVOLVED IN A FRONT END COLLISION, AND NONE OF THE AIRBAGS WENT OFF. THE TRUCK WAS IN MOTION ON A CITY STREET (25-30 MPH), IT BROAD SIDED ANOTHER VEHICLE, NO AIRBAGS DEPLOYED IN THE RAM WHEN THEY SHOULD HAVE. I FEEL THIS IS A SAFETY CONCERN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11141445October 19, 2018
UNKNOWN OR OTHER
JUL 26,2018 MANUFACTURER RECALL NUMBERU74 NHTSA RECALL NUMBER18V-486 RECALL STATUSRECALL INCOMPLETE SUMMARY THE TAILGATE ACTUATOR LIMITER TAB WITHIN THE POWER LOCK ACTUATORY CONTROL ASSEMBLY MAY FRACTURE ALLOWING THE LOCK ROD CONTROL BRACKET TO OVER-TRAVEL WHICH MAY PULL THE LOCK RODS AND RELEASE THE LATCHES, POTENTIALLY RESULTING IN THE TAILGATE INADVERTENTLY FALLING OPEN AT ANY TIME SAFETY RISK AN UNINTENDED OPENING OF THE TAILGATE WHILE DRIVING MAY RESULT IN A LOSS OF UNRESTRAINED CARGO FROM THE TRUCK BED WHILE DRIVING. LOST CARGO MAY CREATE A ROAD HAZARD TO OPERATORS AND OCCUPANTS OF OTHER VEHICLES, AND CAN CAUSE SUCH VEHICLES TO CRASH REMEDY THE REMEDY FOR THIS ITEM WILL LIMIT THE LOCKING ACTUATOR TRAVEL AND NOT ALLOW THE PIVOT ARM FROM OVERTRAVELING AND PULLING ON THE LOCKING/UNLOCKING RODS MANUFACTURER'S NOTES FOR MORE INFORMATION, VISIT RECALLS.MOPAR.COM OR CALL 1-800-853-1403. PLEASE HAVE YOUR VIN READY WHEN CALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141449October 19, 2018
ENGINE
ENGINE TROUBLE: TOP END DAMAGE TO LIFTERS/CAMSHAFT. I REPLACED THE ENTIRE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141156October 18, 2018
EXTERIOR LIGHTING
MY DRIVER SIDE HEADLIGHT WILL COLLECT SIGNIFICANT WATER INSIDE HE ASSEMBLY. IT WILL FOG OVER SO BAD THAT THE EFFECTIVENESS OF THE HEADLIGHT IS SERIOUSLY DIMINISHED. THIS CAUSES POOR NIGHT VISION. THIS IS A SAFETY HAZARDS. OTHER ONCOMING DRIVERS WILL FLASH ME THINKING I HAVE MY HIGH RAMS ON. VISIBILITY ON THE DRIVERS SIDE IS SEVERELY IMPEDED. I HAVE REMOVED THE ASSEMBLY AND POURED OUT 1/2 CUP OF WATER FROM THE VENT OPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141208October 18, 2018
STRUCTURE:BODY, ENGINE, WHEELS
ON 9/21/18 MY HUSBAND WAS DRIVING TO THE STORE DOWN THE INTERSTATE AND HIS TRUCK SHUT OFF CAUSING HIM TO COAST TO THE SHOULDER. WHEN HE DID HE NOTICED SOME LIGHT SMOKE. HE TRIED TO POP THE HOOD BUT IT WOULDN'T POP SO HE GOT OUT AND TRIED TO SEE IF IT WAS CAUGHT AND SAW MORE SMOKE HE LOOKED UNDERNEATH TO SEE STUFF DRIPPING LIKE MELTING FROM THE ENGINE COMPARTMENT, AT THAT TIME HE WENT TO WALK AROUND THE TRUCK TO LOOK FOR A FIRE EXTINGUISHER WHEN HE HEARD A LOUD EXPLOSION CAUSING HIM TO RUN BACK FROM THE TRUCK AND CALL 911. IN LESS THAN 5 MINUTES THE ENTIRE TRUCK WAS ENGULFED IN FLAMES AND IN THE 25 IT TOOK THE FIRE DEPARTMENT TO ARRIVE THE ENTIRE TRUCK EXCEPT THE BED AND REAR TIRES WERE COMPLETELY BURNT DOWN. 5 MONTHS PRIOR TO THIS THE ENGINE IN THIS ECODIESEL BLEW UP WHILE HE WAS DRIVING DOWN THE INTERSTATE AND CHRYSLER DID AN COMPLETE ENGINE REPLACEMENT ON IT UNDER WARRANTY AND DUE TO THEIR FAULT. THE NEW ENGINE ONLY HAD 10-15K MILES ON IT AND TO REPLACE THIS ENGINE YOU HAVE TO TAKE THE ENTIRE TRUCK APART LIKE A LEGO CAB AND ALL. RAM IS NOT COMING OUT WITH AN ECODIESEL IN THE 1500 IN 2019 BUT CHRYSLER IS NOT OWNING RESPONSIBILITY FOR THE TRUCK ALMOST KILLING MY HUSBAND. THE TRUCK WAS IN MOTION ON FIRE AND ON THE SIDE OF A HIGHWAY WHEN IT BURNT DOWN. IT WAS IN MOTION AND ON AN INTERSTATE WHEN THE FIRST ENGINE BLEW WITH ONLY 84K MILES ON A DIESEL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11141246October 18, 2018
STEERING
I WAS HAVING THE OIL CHANGED. WHEN THEY STARTED IT TO PULL IT OUT THE POWER STEERING WARNING CAME ON AND I DID NOT HAVE ANY POWER STEERING. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141321October 18, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I PURCHASED THE TRUCK ON 10/4/2019. ON 10/6/2019 WAS DELIVERED TO MY HOUSE. AFTER GOING OVER THE FEATURES THE SALES REPRESENTATIVE LEFT. I TRIED BACKING THE TRUCK OUT OF THE DRIVE WAY THE TRUCK WOULD NOT BACK UP BECAUSE OF THE BRAKE SENSOR SYSTEM. THE BUTTONS TO CONTROL THE FUNCTIONS ON THE STEERING WHEEL DID NOT WORK AS WELL. I TOOK THE CAR TO THE DEALERSHIP THAT SAME DAY. IT'S BEEN SITING THERE UNREPAIIRED. THE DEAL SHIP SAYS THEY ARE UNSURE OF THE PROBLEM AND HAVE OPENED A ' STAR CASE' WITH DODGE MANUFACTURE. I HAVE CALLED EVERYDAY ASKING FOR UPDATES THEY SAY THEY DON'T HAVE ANY NEWS OR UPDATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140809October 17, 2018
STEERING
THE POWER STEERING STOPS WORKING INTERMITTENTLY. IT MAY BE FOR A FEW SECONDS, OR A FEW MINUTES. I MAY GO A COUPLE OF DAYS WITHOUT A FAILURE, WHEN IT DOES HAPPEN, IT TENDS TO HAPPEN SEVERAL TIMES IN A SHORT PERIOD OF TIME. IT HAS HAPPENED AT ALL SPEEDS ON CITY STREETS AND HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141011October 17, 2018
POWER TRAIN
I WAS PARKED ON AN UNPAVED FLAT CAMPGROUND ROAD.TRUCK WOULD NOT GO FROM PARK TO REVERSE, SO AFTER WARNING LIGHTS ON DASH ADVISED TO RETURN TO PARK, I FOLLOWED INSTRUCTIONS. THEN AGAIN TRIED REVERSE AND THE TRUCK JUMPED INTO DRIVE CAUSING IT TO GO INTO A SMALL POND. AFTER WHICH THE VEHICLE WOULD NO LONGER CHANGE INTO ANY GEAR. THIS VEHICLE HAS HAD MULTIPLE RECALLS AND WE HAVE TAKEN IT IN TWICE FOR THE TRANSMISSION RECALL ONLY TO BE TOLD NOTHING WAS WRONG.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11141129October 17, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
LONG CRANK TIMES BEFORE STARTING STARVED OF FUEL LIKE IT IS OUT AM TOLD IT WILL COST AROUND $1000 TO FIX IT TIMP .A RELAY FOR THE FUEL PUMP.ALSO HAVE ISSUE WITH CRUISE ALREADY REPLACED IT ONLY 60000 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140642October 16, 2018
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) THE DEALER (CARBONE DODGE CHRYSLER JEEP RAM, 5017 COMMERCIAL DR, YORKVILLE, NY 13495, 1-315-736-3371) SCHEDULED THE REPAIR TWO WEEKS AGO. WHEN THE CONTACT ARRIVED FOR THE APPOINTMENT, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THEY WOULD FOLLOW-UP WHEN THE PART WAS AVAILABLE. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE CONTACT SENT AN ONLINE INQUIRY TO THE MANUFACTURER THROUGH THEIR WEBSITE, BUT HAD NOT RECEIVED A RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140656October 16, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TWICE WITH IN A PERIOD OF THREE WEEKS THE SAME ISSUE/FAILURE HAS OCCURED. "SERVICE ELECTRONIC THROTTLE CONTROL". BOTH TIMES THE ISSUE OCCURED DURING RUSH HOUR TRAFFIC, AT FREEWAT SPEEDS, WHILE DRIVING ON A FREEWAY. BITH OCCURENCES RESILYED IN TOTAL LOSS OF ACCELERATION. I WAS LEFT WITH LIMITED ABILITY TO MANUEVER ON THE FREEWAY, TO THE RIGHT LANES, AS WELL AS LIMITED ABILITY TO MANEUVER AND AVOID TRAFFIC FROM BEHIND, AS WELL TO SWITCH LANES TO EXIT THE FREEWAY SAFELY. ONCE EXITED HE VEHICLE WOULD ONLY REACH A TOP SPEED OF 39MPH. BITH TIMES THE DEALERSHIP REPORTED THE ISSUE AS AN EGR VALVE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140734October 16, 2018
STEERING
DASHBOARD READS "CHECK POWER STEERING FLUID". THERE IS NO POWER STEERING FLUID RESERVOIR ON THE 2013 DODGE RAM, IT HAS AN ELECTRONIC POWER STEERING. TOOK TO DEALER FOR DIAGNOSTICS WHO STATES THE EPS AND RADIO USE THE SAME MODULE AND THE EPS MODULE REQUIRES REPLACEMENT. THE STEERING WHEEL IS LOCKED UP. THE VEHICLE IS INOPERABLE WITH THIS FIX. IT CANNOT SIMPLY BE WEAR AND TEAR ON A 5 YEAR OLD VEHICLE. THE EPS MODULE SHOULD BE MADE TO LAST A LIFETIME, AND IF NOT, THEN THE CONSUMER SHOULD BE MADE AWARE THAT IT WILL HAVE TO BE REPLACE WITHIN 5 YEARS OF PURCHASE AT AN EXPENSE OF UP TO $3K. I FEEL THIS IS A MANUFACTURER FAILURE AND SHOULD HAVE A RECALL. I WAS LUCKY MY VEHICLE WAS STATIONARY AT THE TIME OF THE FAILURE OR SERIOUS INJURY COULD HAVE BEEN CAUSED SINCE THE STEERING WHEEL LOCKED UP ENTIRELY. IT DOES NOT TURN WHATSOEVER. IF I WAS TRAVELING AT A HIGH RATE OF SPEED ON A HIGHWAY OR IN HEAVY TRAFFIC, THIS COULD HAVE RESULTED IN NOT ONLY SERIOUS INJURY, BUT POSSIBLE FATALITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140026October 12, 2018
FUEL/PROPULSION SYSTEM
TRUCK HAS LESS THAN A 1,000 MILES ON IT. MADE FIRST ATTEMPT TO FILL TANK-NOZZLE DIFFICULT TO PUT IN TANK SPILLED GAS ALL OVER, DIFFICULT TO REMOVE. NEEDED GAS AGAIN, MY SON TRIED PUTTING GAS AND HAD SAME ISSUE, BUT MORE DIFFICULT TO REMOVE. 3 TIME I TRIED FILLING-EXTREMELY DIFFICULT TO GET NOZZLE IN, WOULD ONLY PUTS SMALL AMOUNTS OF GAS IN AT A TIME WITHOUT SHUTTING OFF-NOZZLE WOULD NOT COME OUT. STATION ATTENDANTS TRIED WITH NO SUCCESS, SUGGESTED I CALL A TOW TRUCK TO REMOVE IT. SON LIVED CLOSE SO HE CAME AND FINALLY HAD TO USE A SCREW DRIVER TO REMOVE NOZZLE. TOOK TRUCK TO DODGE-YES THEY ARE AWARE OF ISSUE BUT HAVE NO FIX AND I WILL JUST HAVE TO DEAL WITH IT. LOOKED AT DODGE CHAT POSTS AND MANY PEOPLE HAVE THE SAME ISSUE. SUGGESTIONS FROM OTHER DEALERS INCLUDED REPLACING THE TANK AT THE OWNERS COST ($2,000.00) I CHATTED WITHE DODGE AND THEY SAID THE SAME- IF IT BECOMES A RECALL THEN THEY WOULD RE-IMBURSE THE OWNER. THIS IS A DESIGN FLAW BY THE MANUFACTURE SHOULD BE COVERED BY DODGE. THIS IS DANGEROUS, SPURTING FUEL AND INABILITY TO REMOVE THE NOZZLE. I AM 72 WITH A DISABLED HUSBAND AND ONLY VEHICLE AVAILABLE TO ME -I SHOULD NOT BE AFRAID TO PUT GAS IN THE TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140049October 12, 2018
ENGINE
IN 3 YEARS THE CHECK ENGINE LIGHT AND SERVICE ELECTRONIC THROTTLE INDICATOR HAVE CAME ON AT LEAST 14 TIMES. WHEN THIS HAPPENS THE TRUCK GOES INTO LIMP MODE AND WILL NOT ACCELERATE. EACH TIME THE DEALERSHIPS WHO REPRESENT RAM PRODUCTS HAVE PERFORMED DIFFERENT WORK AND SAID IT WAS FIXED. THEY HAVE FLASHED THE SOFTWARE, CHANGED TURBO PRESSURE SWITCH, PERFORMED MANUAL REGEN ON EXHAUST SYSTEM, CHANGED AIR FILTER, CHANGED THE TURBO TWICE, CHANGED THE FUEL FILTERS, TIGHTENED HOSES AND NOTHING STOPS THE PROBLEM FROM RETURNING. I AM REPORTING THIS BECAUSE IT IS A VERY DANGEROUS AND IS HAPPENING ON THOUSANDS OF RAM 1500 ECODIESEL PICKUPS. UNTIL NOW IT WAS JUST AN INCONVIENANCE BUT THE LAST TIME IT HAPPENED I WAS TURNING ONTO A HIGHWAY WHEN IT WENT INTO LIMP MODE AND ALMOST GOT RAN OVER BY A LOGGING TRUCK. HAD THE LOG TRUCK BEEN LOADED WITH LOGS I PROBABLY WOULD BE DEAD BECAUSE THERE IS NO WAY HE COULD HAVE AVOIDED A COLLISION IF HE WERE LOADED. I TOOK THE TRUCK STRAIGHT TO A RAM DEALERSHIP AND THEY HAVE HAD IT FOR OVER A MONTH TRYING TO FIGURE OUT THE PROBLEM. IT SHOULD BE ILLEGAL FOR CHRYSLER TO SELL $50,000.00 TRUCKS THAT CAN'T BE FIXED AND ARE GOING TO GET PEOPLE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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