Ram 1500 Complaints

11,877 consumer complaints on file.

#11165500January 6, 2019
POWER TRAIN
BRAND NEW 2019 RAM 1500 490 MILES ,ABOUT 3 TIMES ( OWNED IT A MONTH) WHEN TRUCK IS SHIFTED FROM PARK TO DRIVE ,PARKING BRAKE IS OFF ( AUTO PARK BRAKE DISABLED AS WELL IN SETTINGS } THE TRUCK WILL NOT MOVE ,FOOT IS OFF BRAKE, FOOT OFF OF GAS ,IF I SHIFT INTO PARK THEN DRIVE AGAIN AND GIVE IT SOME GAS IT WILL ,LUNGE /JERK/JUMP IN FIRST GEAR AND FLY FORWARD LIKE A BRAKE STAND .SO I DID SOME RESEARCH ON THE ISSUE , FOUND NUMEROUS PEOPLE WITH THE SAME ISSUE ,SAME EXACT SYMTOMS AND RESULTS .SOMEONE SOON ,WILL BE KILLED BY THIS ,WHEN THEY GET OUT TO CHECK TO SEE IF THE TRUCK IS BLOCKED AND IT RUNS THEM OVER. SO FAR ALL THE PEOPLE IVE TALKED TO THE DEALERS HAVE NO FIX ,ITS A BAND NEW TRANSMISSION FOR 2019, THEY TURN PEOPLE AWAY ,WHEN THEY CAN'T DUPLICATE THE PROBLEM ,AND IT WON'T THROW A CODE. A TSB OR RECALL NEEDS TO BE ISSUED !!!!!!! ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165439January 5, 2019
STEERING
AFTER DRIVING FOR ABOUT 10MIN IN TOWN (30-50MPHS) THE POWER STEERING WARNING WENT OFF AND POWER STEERING FAILED IN TRAFFIC FOR ABOUT 90 SEC BEFORE RETURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165648January 3, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE EXHAUST MANIFOLD CLAMPS FRACTURED. AS A RESULT, THE VEHICLE WAS FILLED WITH EXHAUST FUMES. SUNSET DODGE CHRYSLER JEEP RAM FIAT (7745 S TAMIAMI TRAIL, SARASOTA, FL 34231, (941) 922-2400) STATED THAT THEY WERE NOT AUTHORIZED TO REPLACE THE ENTIRE SET OF BOLTS; THEREFORE, THEY ONLY REPLACED THE FRACTURED BOLTS. THE MANUFACTURER ALSO STATED THAT THEY WERE NOT ABLE TO REPLACE ALL OF THE BOLTS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165685January 3, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
DRIVING ON A HIGHWAY AT 60 M/H ENGINE START SMOKING AND CAUGHT ON FIRE WITHOUT ANY PREVIOUS ALERT OR CHECK ENGINE LIGHT ON AFTER I PULLOVER AND LIFT THE HOOD TO INSPECT THE SMOKE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11165698January 3, 2019
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 50 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SLID OFF THE ROAD INTO SOME TREES AND THEN CRASHED HEAD ON INTO A TREE. NONE OF THE AIR BAGS DEPLOYED AND THE SEAT BELT FAILED TO RESTRAIN. THE CONTACT SUSTAINED WHIPLASH AND PAINS TO THE NECK, BACK, CHEST, LUNGS, AND HIP, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCATION CHOSEN BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11165715January 3, 2019
STRUCTURE:BODY, ENGINE
MY TRUCK CAUGHT FIRE WHILE DRIVING AT 65 MPH ON THE INTERSTATE ON DEC 23 2018. ALL GAUGES SUGGESTED NORMAL OPERATING PARAMETERS. THE TRUCK HAS 120K MILES. IT'S A TOTAL LOSS. *DT *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11164592January 2, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE CONTACT ATTEMPTED TO CHECK THE TRANSMISSION FLUID, THERE WAS NO DIPSTICK PRESENT. THE CONTACT STATED THAT THE TRANSMISSION HESITATED WHEN SWITCHING FROM TWO TO FOUR WHEEL DRIVE. THE GEAR WOULD SHIFT ROUGHLY INTO ANOTHER GEAR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,200. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164606January 2, 2019
UNKNOWN OR OTHER
THE REAR WINDOW LEAKS WATER INTO THE CAB OF THE TRUCK WHEN IT RAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164613January 2, 2019
UNKNOWN OR OTHER
I BOUGHT THIS NEW CAR IN DECEMBER 2018. THE THREE DAYS AFTER, I REALIZE THE CAR WAS MAKING DEEP LOUD HUMMING/RUMBLING NOISE "ZZZZZZ" SOUND WHILE I WAS DRIVING AT 10MPH-40MPH. IT GETS WORST LAST NIGHT, THE HUMMING SOUND CAME EVERY 15 SECONDS, AND LAST ABOUT 5 SECOND OR LONGER. THE SOUND WAS LIKE THE TIRES GOING TO FELL OFF THE CAR/A JET LEFT OR A MOTORCYCLE PASSES BY. I WENT TO THE DEALER 5 TIMES SINCE THIS PROBLEM APPEARS. THEY SAID THEY DID EVERYTHING THEY COULD, THEY GAVE ME 2 REPORTS, AND THEY SAID THEY COULDN'T DUPLICATE THIS PROBLEM, SO THEY REFUSE TO EXCHANGE OR RETURN THIS PROBLEM CAR. I FELT VERY VERY UNSAFE TO DRIVE THIS CAR. THE DEALER TOLD ME "IT IS SAFE TO DRIVE BECAUSE NOTHING SHOWS ON THE PANEL, NO WARNING LIGHT." BUT I THINK BECAUSE OF NOTHING SHOWS ON THE PANEL IS THE SCARIEST PART. IT IS A NEW CAR. I WAS DRIVING ON THE NICE AND FLAT ROAD. I DIDN'T TURN THE RADIO OR AC ON. I TURN OFF THE INSIDE AIR CIRCULATION. I CLOSED ALL THE WINDOWS WITHOUT A GAP. EVERYTHING WAS NORMAL AND IT STARTS HUMMING. I HAVE DRIVE TRUCK/PK TRUCK FOR 35 YEARS, AND IT IS THE FIRST TIME OF MY LIFE HERD A CAR MAKING SUCH A NOISE. A CAR IS HAVING A PROBLEM AND SHOWS ANY WARNING LIGHT, EVEN A PROFESSIONAL CAN'T SOLVE? WHAT IS THE PROBLEM? IS THE TIRE GOING FELL OFF WHEN I'M DRIVING? IS THE CAR GOING TO CONSTANTLY STOP ON THE HIGHWAY? IS THE BREAK NOT GOING TO DO ITS WORK WITHOUT A WARNING? I HAVE SO MANY QUESTIONS, AND WHO KNOWS WHAT THE ANSWER IS. I'M SO DONE WITH THIS CAR. I HAVE A LOT OF VIDEOS RECORDED WHEN THE HUMMING HAPPENS, BUT ALL OF THEM ARE BIGGER THAN SIZE 5MB. I WONDER IF THERE ANY OTHER WAY TO SHOW THE EVIDENCE. I CAN DO EMAIL TO THE AGENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164534January 2, 2019
ENGINE
EXHAUST MANIFOLD BOLTS BROKEN. I HAD 2 BROKEN BOLTS ON THE PASSENGER SIDE AND 1 ON THE DRIVER SIDE. THIS CAUSED A TICKING NOISE UPON START UP THAT WOULD THEN GO AWAY AFTER THE ENGINE WARMED UP. NO REGULARLY SCHEDULED MAINTENANCE WOULD HAVE PREVENTED THIS FROM HAPPENING AND HAS TO BE A FAULTY PART/DESIGN WITH THE 5.7L V8 HEMI. ISSUE HAS BEEN COMPLAINED ABOUT ON TRUCK FORUMS DATING ALL THE WAY BACK TO 2008 MODELS. SERVICE FOR THIS REPAIR WAS NOT COVERED UNDER WARRANTY DUE TO AGE OF THE TRUCK AND MILEAGE 114,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164214December 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
THE VEHICLE INITIALLY HAD A REPORTED STEERING FAILURE TWICE ON DECEMBER 19TH. THIS WAS REPORTED TO NHTSA UNDER FILE 1162423. THE VEHICLE WAS TAKEN TO THE DEALER THE SAME DAY. THE DEALER WAS UNABLE TO DETERMINE WHY THIS OCCURRED. THEN, AGAIN ON DECEMBER 30TH THIS OCCURRED AGAIN AT HIGHWAY SPEED, ALMOST CAUSING A COLLISION. IMMEDIATELY CONTACTED THE DEALER AGAIN AND THE DEALER WAS CONCERNED OVER SAFETY ISSUE AND OFFERED A RENTAL VEHICLE WHILE INSPECTING THE VEHICLE. ON THE WAY TO THE DEALER THIS MORNING, THE POWER STEERING TURN OFF AND AGAIN THE MESSAGE CENTER DISPLAYED IN RED " POWER STEERING UNAVAILABLE SERVICE REQUIRED".. THIS WAS DISPLAYED ON THE PRIOR OCCASIONS.... WHILE DRIVING SLOWLY TO THE DEALER THIS LOSS OF STEERING OCCURRED ANOTHER 3 TIMES INTERMITTENTLY WITH ANOTHER WARNING "SERVICE AIR SUSPENSION IMMEDITALEY".... KEEP IN MIND THAT WHEN THE POWER STEERING LEAVES WITH ELECTRONIC STEERING VERY LITTLE CONTROL REMAINS. SINCE THIS HAS BEEN REPORTED TO THE DEALERS AND ALSO TO NHTSA NUMEROUS TIMES FROM VARIOUS GEOGRAPHIC AREAS SINCE AUGUST 2018 I AM SURPRISED THAT A RECALL HAS NOT BEEN ISSUED AND OR A REMEDY THROUGH THE DEALERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164049December 30, 2018
STEERING
STARTED TRUCK IN A PARKING LOT AND STARTED TO PULL AWAY, WENT TO TURN AND TRUCK WENT STRAIGHT TILL IT INDICATED TO 'SERVICE POWER STEERING.' ONCE I REALIZED IT HAD LOST ALL POWER STEERING I WAS ABLE TO LIMP IT HOME WITH MUCH EFFORT TO MAKE TURNS. TRAFFIC WAS LIGHT SO WAS ABLE TO USE MULTIPLE LANES TO MAKE TURNS. WHILE DRIVING HOME HOWEVER, ABOUT 65 MPH THE POWER STEERING CAME BACK ON PULLED THE TRUCK HARD TO THE RIGHT AND CENTERED BACK UP, THEN QUIT AGAIN AFTER THREE MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164140December 30, 2018
AIR BAGS, SEATS
I WAS TRAVELING ON AN INTERSTATE HIGHWAY WHEN I CAME UPON AN ACCIDENT INVOLVING MULTIPLE VEHICLES. I TOOK EVASIVE ACTION AND WAS ABLE TO STOP COMPLETELY AVOIDING THE VEHICLES INVOLVED, AND JUST BEHIND ONE VEHICLE THAT WAS PARTIALLY BLOCKING THE RIGHT LANE. I WAS STRUCK FROM BEHIND WHICH CAUSED THE DRIVERS SEAT TO GO INTO A RECLINING POSITION. MY TRUCK WAS PROPELLED FORWARD WITH ME IN A RECLINING POSITION. I FELT A SECONDARY IMPACT, WHICH DAMAGED THE FRONT OF MY VEHICLE. BECAUSE I WAS IN A RECLINING POSITION, I WAS UNABLE TO CONTROL OR DIRECT MY VEHICLE. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED. I SOMEHOW PULLED MYSELF ERECT AND EVENTUALLY CAME TO A STOP ON THE INSIDE GRASSY MEDIAN OF THE HIGHWAY.
Crash:
Yes
Fire:
Yes
Injuries:
10
Deaths:
0
#11163939December 29, 2018
POWER TRAIN
AFTER PUTTING TRUCK INTO REVERSE THEN PUTTING IN BACK INTO FORWARD GEAR THE TRUCK WILL NOT RECOGNIZE THE FACT IT IS SUPPOSE TO GO FORWARD. NOT IN 2 WHEEL DRIVE OR 4 WHEEL DRIVE. THIS HAS HAPPENED TO US TWICE. I HAVE FOUND OUT YOU HAVE TO ACTUALLY TURN THE TRUCK OFF AND THEN RESTART. FIRST TIME I HAD TO DO THIS A COUPLE OF TIMES THIS LAST TIME IT THEN WENT INTO FORWARD DRIVE WITH THE 4 WHEEL DRIVE SETTING. THE FIRST TIME WAS IN A PARKING LOT. THE SECOND TIME I WAS ON A ROAD IN FRONT OF OUR HOME. I HAD STOPPED TO CHECK THE MAIL AND HAD TO BACK UP IN ORDER TO GO INTO OUR DRIVEWAY. AFTER BACKING UP IT WOULD NOT GO FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163992December 29, 2018
ENGINE
COOLANT BIPASS VALVE STUCK IN ONE POSITION AND COSTS 8 $800 TO FIX. THIS WAS A RECALL ON PREVIOUS YEARS AND CLEARLY HADN'T BEEN FIXED. SHOULD BE UNDER RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164030December 29, 2018
VISIBILITY/WIPER, UNKNOWN OR OTHER
NO HEAT ON DRIVER'S SIDE COMING FROM ANY VENTS. VISIBILITY AFFECTED IN COLD WEATHER. FIRST NOTICED AROUND OCTOBER 22, 2018 WHEN HEATER WAS TURNED ON WHILE DRIVING ON HIGHWAY. CONTINUED WHEN IN TOWN AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163806December 28, 2018
ENGINE
UPON STARTING VEHICLE MADE LOUD TICKING NOISE, AND WAS RUNNING A BIT ROUGH, NEXT MORNING AGAIN STARTED THE TRUCK AND IT WAS MAKING TICKING NOISE BUT NOW WAS LOSING HORSEPOWER SO WE HAD TRUCK TOWED TO SHOP THINKING COULD BE SOMETHING EASY, TRUCK MAINTENANCE MAYBE. MECHANIC STATED THE C CLIP ON THE LIFTER HAD BROKEN AND THE TRUCK WAS UTILIZING 7 CYLINDERS AND NOT 8. MECHANIC STATED HE COULDN'T PIN POINT A CAUSE FOR THIS TO HAVE HAPPENED, BUT THE REPAIR WOULD BE COSTLY. UNFORTUNATELY WE ARE NOT UNDER ANY WARRANTY OF ANY KIND, I WAS LOOKING ON THE INTERNET TO SEE IF THIS WAS UNDER RECALL OR IF THERE WAS A REASONABLE CAUSE FOR THIS TYPE OF BREAKDOWN HOWEVER FOUND THAT MANY ON THE 2013 ENGINES ARE EXPERIENCING THIS SAME ISSUE. I HAVE NOT YET CONTACTED CHRYSLER AND BASED UPON WHAT I HAVE READ IN COUNTLESS FORUMS, CHRYSLER'S NOT STANDING BY THE PRODUCT ANYWAY, SO I DECIDED TO FILE THIS COMPLAINT INSTEAD, I'M NOT SURE IF FILING THIS COMPLAINT WILL CHANGE CHRYSLER'S VIEW OF THE DEFECTIVE ENGINES OR NOT BUT SOMETHING NEEDS TO HAPPEN, THUS FAR NO LIVES HAVE BEEN TAKEN HOWEVER IF THIS WERE TO HAPPEN WHILE DRIVING ON THE INTERSTATE ABOVE 50 MPH AND THE ENGINE LOOSES POWER OR SHUTS DOWN AS OUR VEHICLE DID IT COULD EASILY CAUSE LOSS OF LIFE. THIS IN MY OPINION IS A SAFETY ISSUES NOT ONLY FOR THE PERSON DRIVING VEHICLES WITH THESE DEFECTIVE ENGINES BUT TO OTHERS ON THE ROAD WITH THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163853December 28, 2018
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 70 MPH, THE ENGINE REVVED AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. ALSO, THE VEHICLE ACCELERATED UNCONTROLLABLY AND THEN DECREASED WITH A KNOCKING NOISE PRESENT. FURTHERMORE, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE CONTINUED TO REV. THE VEHICLE WAS SERVICED AT TEXAS DODGE (7800 I-40 FRONTAGE RD, AMARILLO, TX 79106, (806) 353-6343) PER NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL), BUT THE REMEDY FAILED TO REPAIR THE FAILURES. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE SOFTWARE WAS UPDATED AGAIN, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 127,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163709December 27, 2018
ELECTRICAL SYSTEM
THE CLUSTER SCREEN WENT OUT WHILE STOPPED AT A STOP LIGHT JUST 2 MONTHS AFTER PURCHASING OUR BRAND NEW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163420December 26, 2018
STEERING
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE, THE ELECTRIC POWER STEERING BECAME INOPERABLE AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (ARRIGO DODGE, 5851 S. US HWY 1, FORT PIERCE, FL) AND THE MANUFACTURER WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 4,800. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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