Ram 1500 Complaints

11,877 consumer complaints on file.

#11291075December 24, 2019
ELECTRICAL SYSTEM
MY LEFT REAR LED TURN SIGNAL. WARNING LIGHT ON MY DASH CAME ON. I INVESTIGATED THE PROBLEM AND THOUGHT I WOULD TRY TO REPAIR THE TAIL LIGHT. I COULDN'T FIX IT DUE TO TOO MUCH ELECTRONICS INVOLVED SO I RE ASSEMBLED THE TAIL LIGHT AND MADE AN APPOINTMENT TO SEE MY DEALER. I TOOK THE TRUCK IN AND WAS TOLD THE WARRANTY WAS VOIDED BECAUSE I TOOK IT APART TO SEE IF I COULD REPAIR THE LIGHT. THEY WOULD NOT REPLACE IT. THE REASON I AM WRITING IS THAT THE TAILLIGHT FAILED. WHY? IT WAS NEVER INVESTIGATED, ONLY TOLD ME I WAS NOT ALLOWED TO BE REPAIRED UNDER WARRANTY. I WOULD HAVE TO PAY. HOWEVER IF THE LIGHT FAILED ON MY TRUCK, WHY? DID IT FAIL BECAUSE OF OTHER THINGS WRONG., IS IT A SAFETY ISSUE I SAY YES. PLEASE LET ME KNOW WHAT YOU THINK OR ADVISE. THE TAIL LIGHT IS BRAND NEW AND I THINK AN INVESTIGATION INTO TAIL LIGHT FAILURE AS TO WHY MINE FAILED? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290832December 23, 2019
ELECTRICAL SYSTEM
THIS INCIDENT HAS BECOME MORE PREVALENT. IT BEGAN ABOUT TWO MONTHS AGO AS WHAT I THOUGHT WAS SOMETHING STUCK IN THE GROOVES OF THE TIRES. BUT AS IT BEGAN TO OCCUR MORE AND MORE REGULARLY I FELT IT WAS TIME TO TRY AND GET SOME HELP WITH THE PROBLEM. WHILE IN MOTION, WHEN I REMOVE MY FOOT FROM THE GAS PEDAL AND IT IS NOT PRESSED AND TRUCK BEGINS DECELERATING, AT APPROXIMATELY 45 TO 50 MILES PER HOUR A DRONE/HUM WILL BEGIN WITHIN THE CAB OF THE TRUCK. IF I DO NOT PRESS THE GAS PEDAL OR ROLL DOWN WINDOWS THE DRONE/HUM WILL GET LOUDER AND MORE PRONOUNCED. IF IT IS NOT ELIMINATED, THE DRONE/HUM WILL INCREASE IN DECIBELS AND ACTUALLY BECOME PHYSICALLY FELT WITHIN THE TRUCK. SINCE THE SOUND ALMOST SEEMS TO RESONATE FROM THE SPEAKERS, I HAVE TRIED UNPLUGGING THE ANC (ACTIVE NOISE CANCELLATION) DEVICE UNDER THE DRIVER'S SEAT. WHILE THIS DOES STOP THE RADIO SPEAKERS FROM PLAYING ANY MUSIC, IT DOES ALSO SEEM TO PREVENT THE DRONE/HUM FROM OCCURRING. THE TRUCK WAS PURCHASED IN EARLY JUNE OF 2019 AND CURRENTLY HAS ABOUT 12,500 MILES ON IT. THERE HAS BEEN NO CUSTOMIZATION OR ALTERATION OF ANYTHING ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290945December 23, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ISSUE #1 TRUCK IS DANGEROUS TO OPERATE SINCE EMISSION CONTROL UPDATE. WILL NOT ACCELERATE FROM A STOP FOR SEVERAL SECONDS THEN SPINS WHEELS. UNSAFE ON WET ROADS AND SLOPES DUE TO UNEXPECTED THROTTLE RESPONSE. UNSAFE WHEN PULLING INTO TRAFFIC OR CROSSING INTERSECTION. UNABLE TO TOW DUE TO LOSS OF POWER. FUEL MILEAGE ADVERSELY AFFECTED. NOW GETS 13-17 MPG. TAILPIPE EMISSIONS NOW SMELL LIKE DIESEL AND TAILPIPE HAS TURNED BLACK SINCE UPDATE. CANNOT LEAVE ENGINE RUNNING IN THE GARAGE DUE TO OVERWHELMING ODOR OF DIESEL. PERSISTENT ODOR OF ANTIFREEZE. ISSUE #2 I HAVE NOT RECEIVED THE CLASS ACTION SETTLEMENT FROM FCA. THE MANDATED UPDATES HAVE BEEN PERFORMED. I AM LOOKING FOR LEGAL COUNSEL TO HELP ME GET OUT OF THIS VEHICLE BEFORE SOMEONE I CARE ABOUT IS INJURED OR KILLED DUE TO THE LOSS OF PERFORMANCE AND ERRATIC THROTTLE CONTROL. ISSUE #3 LOSS OF POWER WHEN CROSSING INTERSECTION FROM A ROLLING START. ENGINE FAULT LIGHT CAME ON AND VEHICLE WOULD NOT ACCELERATE LEAVING ME STRANDED IN THE ROAD WITH FOUR LANES OF ONCOMING HIGH SPEED TRAFFIC. ISSUE #4 TAILGATE OPENED WITH A LOAD OF LUMBER IN THE BED CAUSING LOSS OF LOAD. THE TAILGATE HAD TO BE REPLACED AT MY OWN EXPENSE. THANKFUL THAT NO ONE WAS INJURED DUE TO THE LOSS OF LOAD OR DURING THE CLEANUP. ISSUE #5 FUEL PUMP NOISE. THE FUEL PUMP MAKES A CONSTANT NOISE THAT SOUNDS LIKE THE BEARINGS ARE FAILING OR SOMETHING SIMILAR. WAITING TO BE STRANDED AGAIN. ISSUE #6 LOSS OF VEHICLE POWER. WOULD NOT ACCELERATE TO ROAD SPEED. 20 MPH MAX WHEN EXHAUST FILTER BECAME CLOGGED UP AND WOULD NOT REGENERATE. ISSUE #7 4X4 TRANSFER CASE MAKES GRINDING NOISE AND HAS EXCESSIVE PLAY. WHEN ROLLING ALONG IN STOP AND GO TRAFFIC THIS IS VERY UNCOMFORTABLE DUE TO THE ROCKING BACK AND FORTH UPON ACCELERATION / DECELERATION. ISSUE #8 AIR CONDITIONING DOES NOT COOL AS WHEN NEW. AND MORE -OUT OF SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290740December 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
THIS TRUCK HAS A AIR SUSPENSION THAT INFLATES AND DEFLATES ALL OF THE TIME, I AM AFRAID OF DRIVING THE TRUCK IN FEAR OF AN ACCIDENT DUE TO THE TRUCK AIR SUSPENSION THE LEFT REAR DEFLATES AND HITS METAL TO METAL MAKING IT VERY SQUIRRELY. IT SEEMS THAT IT NOBODY KNOWS HOW TO FIX THIS, PLEASE HELP. THIS HAPPENS MAINLY WHEN IT IS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290640December 21, 2019
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR CENTER BRAKE LIGHT APPARENTLY LEAKS INTO THE CABIN. THIS IS A COMMON 1500 2019 PROBLEM. IT LEAKS INTO THE CEILING SURROUNDING AIR BAGS AND OTHER ELECTRONICS. HOW IS THIS NOT ALREADY RECALLED? IT LEAKS CONSTANTLY SO HOW CAN ONE TELL WHEN IT OCCURS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290595December 21, 2019
SERVICE BRAKES, STEERING, SUSPENSION
SUDDEN LOSE OF FRONT AIR SUSPENSION WHILE HIGHWAY DRIVING, NEGATIVELY EFFECTED THE VEHICLES STABILITY, STEERING, AND ABILITY TO STOP. TRUCK IS CURRENTLY AT DEALER. ONLY EXPLANATION GIVEN IS IT MIGHT BE BECAUSE ITS COLD OUTSIDE (WHICH HAS BEEN KNOWN TO HAPPEN IN WINTER).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290252December 20, 2019
EXTERIOR LIGHTING
FRONT HEADLIGHT ASSEMBLIES CONDENSATION, WILL NOT GO AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290333December 20, 2019
POWER TRAIN
WATER PUMP AND THERMOSTAT ON DODGE RAM 1500. I HAVE SPOKEN TO MANY DEALERS AND OWNERS OF DODGE RAM. EVEN THE WATER PUMP IS ON BACK ORDER THAT'S HOW MANY PEOPLE HAVE ISSUES WITH IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290388December 20, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUREKA (LOCATED AT 4320 S BROADWAY ST, EUREKA, CA 95503, 707-382-3208) WHERE IT WAS DIAGNOSED THAT THE EGR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 71585937. THE CONTACT WAS INFORMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290154December 19, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS BEING DRIVEN OR PARKED, THE AIR RIDE SUSPENSION DEFLATED WHEN THE TEMPERATURE WAS BELOW FREEZING. THE SERVICE AIR SUSPENSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LEE CHRYSLER JEEP DODGE RAM (765 CENTER ST, AUBURN, ME 04210, (207) 783-2291) WHERE IT WAS DIAGNOSED THAT THE NITROGEN WAS LOW. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290157December 19, 2019
POWER TRAIN
THIS HAS HAPPENED SEVERAL TIMES. WHEN DRIVING THE RAM, WITH THE GEAR IN DRIVE AND IN 2 WHEEL DRIVE, THE TRANSMISSION WILL NOT SHIFT OUT OF FIRST GEAR. OBVIOUSLY, THIS IS VERY DANGEROUS FOR DRIVING. THIS SEEMS TO BE A RECURRING ISSUE WITH THE DODGE RAM AND SHOULD BE FIXED OR RECALLED. SIMILAR ISSUES WITH THE 2019 DODGE RAM: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T77803_DS971922
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289810December 18, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE BRAKES MADE A SQUEAKING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE ISSUE OCCURRED PRIMARILY WHEN THE VEHICLE WAS IN REVERSE AND WHENEVER IT RAINED, SNOWED, OR ANY CONDITION THAT CAUSED THE GROUND TO BE WET. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT CALLED ANTIOCH CHRYSLER DODGE JEEP (LOCATED AT 105 RT 173, ANTIOCH, IL 60002, 847-787-7016), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289874December 18, 2019
STEERING
I WAS DRIVING TO A LOCAL BUSINESS AND THE POWER STEERING WARNING LIGHT CAME ON AND THE POWER STEERING WAS SUDDENLY GONE WHILE PARKING IN THE PARKING LOT. IT WAS IN THE CITY AT SLOW SPEED. DIAGNOSIS BY THE LOCAL DEALER SAYS THE ELECTRONIC UNIT FOR THE POWER STEERING FAILED. APPEARS IT COULD HAVE HAPPENED ON THE HIGHWAY AND BEEN VERY DANGEROUS. THIS APPEARS TO BE THE SAME FAILURE AS THE NHTSA RECALL NO 16V-167/ MFG RECALL NO. S19. THE FOLLOWING SITE HAS MANY COMPLAINTS THAT ARE SIMILAR THAT WERE NOT PART OF THE LIMITED 440 VEHICLE RECALL. HTTPS://WWW.CARCOMPLAINTS.COM/RAM/1500/2016/RECALLS/LOSS-OF-POWER-STEERING-ASSIST-16V167000.SHTML IT APPEARS TO ME THE RECALL WAS NOT BROAD ENOUGH. MY VEHICLE HAS JUST UNDER 37,000 MILES ON IT. RIGHT IN THE RANGE OF MOST OF THE COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289920December 18, 2019
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. UPON STARTING THE VEHICLE, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO REPAIR THE WIRING AND THE POWER STEERING TEMPORARILY RETURNED. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN TO COTTAGE GROVE CHRYSLER DODGE JEEP RAM (2800 ROW RIVER RD, COTTAGE GROVE, OR 97424, (541) 942-5551) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE WAS DEFECTIVE. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING), WHICH HE ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289954December 18, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. WHEN STARTING THE VEHICLE, IT EMITTED A LOUD NOISE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A BOLT WAS FRACTURED IN THE MANIFOLD. THE CONTACT WAS GIVEN A COST ESTIMATE FOR THE REPAIRS. THE CONTACT SPOKE WITH EARNHARDT CHRYSLER DODGE JEEP RAM (1521 E DRIVERS WAY, GILBERT, AZ 85297, (480) 926-4000) AND WAS INFORMED THAT THE BOLT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289624December 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT ROLLED OUT OF PARK WITH THE GEAR IN THE PARK POSITION. THE CONTACT TESTED THE VEHICLE SEVERAL TIMES TO SEE IF THE GEAR WAS IN PARK AND THE VEHICLE ROLLED WITH THE GEAR IN THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289677December 17, 2019
ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNED A 2016 RAM 1500. WHILE DRIVING ON THE HIGHWAY, THE CONTACT SMELLED A BURNING PLASTIC ODOR AND TURNED OFF THE HEATER. AN UNKNOWN INDICATOR ILLUMINATED AND THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT THE VEHICLE WAS ON FIRE. FLAMES CAME OUT OF THE HEAT VENTS AND THE SIDE OF THE HOOD. THE CONTACT PULLED OVER AND THE BRAKES FAILED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT AND PASSENGER JUMPED OUT OF THE VEHICLE. THE VEHICLE BURNED TO THE GROUND. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FOLLOWING DAY, THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED THE MANUFACTURER AND FILED A CLAIM, BUT THE CLAIM WAS DENIED BECAUSE THEY COULD NOT DETERMINE WHAT CAUSED THE FIRE. THE INSURANCE COMPANY TOTALED THE VEHICLE. THE CONTACT WAS NOT COMPENSATED WITH ASSISTANCE TOWARDS A NEW VEHICLE. THE DEALER STATED THAT THEY WERE NOT AWARE OF THE FIRE OR THE RECALL. THE FAILURE MILEAGE WAS 57,000. *LN *TR*DT*JB*DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11289689December 17, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
12' SCREEN GOES BLACK.I FREQUENTLY AND RANDOMLY. SOMETIMES TURNING IGNITION OFF RESET THE SCREEN, SOMETIMES IT DOES NOT. THEM A FEW MINUTES OR HOUR LATER THE SCREEN TURNS ON. I AM ABLE TO ADJUST SOME OF THE HEAT AND FAN SETTINGS WITH THE SCREEN BLACK. ANY OTHER CONTROLS OF VEHICLE FUNCTIONS OR SELECTIONS ARE 'INOP.' THIS CONDITION OCCURS WHEN THE VEHICLE IS STATIONARY, AT START-UP. THE CONDITION HAS OCCURRED 3 TIME WHEN IN MOTION ON ANY STREET OR HIGHWAY (SPEED)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289718December 17, 2019
STEERING
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 50 MPH, THE POWER STEERING FAILED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED AFTER THE FAILURE. THE CONTACT DROVE THE VEHICLE TO SALSBURY'S CHRYSLER DODGE JEEP RAM (13939 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 926-8800) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289221December 16, 2019
FUEL/PROPULSION SYSTEM
19V 757 (SAFETY RECALL NUMBER) SAFETY RECALL WAS ISSUED ON 10.28.2019 TO A POSSIBLE FIRE HAZARD IN THE ENGINE COMPARTMENT DUE TO POSSIBLE CRACKS IN THE EGR COOLER. THE DATE LISTED FOR NOTIFICATION / FIX (DECEMBER 13, 2019) HAS COME AND GONE WITH NO UPDATES OR INFO FROM FIAT / CHRYSLER. DUE TO THE POTENTIAL HAZARD OF A FIRE, FCA SHOULD HAVE THIS ISSUE RESOLVED BY NOW..... STILL WAITING.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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