Ram 1500 Complaints

11,877 consumer complaints on file.

#11290531December 31, 2019
ENGINE
2017 DODGE RAM. CONSUMER WRITES IN REGARDS TO FIRE HAZARD RECALL. *LD *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11292288December 31, 2019
POWER TRAIN
EGR COOLER CRACKED AND LEAKED COOLANT ONTO THE INTAKE. THIS MELTED THE INTAKE AND CAUSED OTHER DAMAGE. WHAT HAPPENED TO MY VEHICLE SOUNDS THE SAME AS NHTSA RECALL ID 19V757.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292293December 31, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 RAM 1500. WHEN THE VEHICLE WAS STARTED, AN AUDIBLE CHIME WAS HEARD AND THE FUEL LEVEL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. COUNTRY TRUCK & AUTO (13042 COUNTY RD 20, FORT LUPTON, CO 80621, (303) 857-1281) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292334December 31, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON NOVEMBER 29, 2019. THE CONTACT SPOKE WITH FIVE STAR CHRYSLER DODGE JEEP RAM (3068 RIVERSIDE DRIVE, MACON, GA 31210, 478-345-8899) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS INFORMED AND STATED THAT THE CONTACT WOULD BE PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291986December 30, 2019
SUSPENSION
THE FIRST TIME I HADE ANY PROBLEMS WITH THE AIR RIDE SUSPENSION WAS WHEN THE TEMPURAS GOT BELOW FREEZING. NOW I CAN BE DRIVING DOWN THE HIGHWAY AND MY TRUCK WILL LOWER ALL THE WAY DOWN WITHOUT ANY WARNING. THIS MAKES THE TRUCK TO LOOS CONTROL GOING DOWN THE ROAD AT HIGH SPEEDS. I HAVE HADE IT IN THE SHOP TO GET IT FIXED BUT IT STILL IS DOING THE SAME THING.I SEEN ON LINE WHERE OTHER PEOPLE HAS HADE THE SAME THING HAPPEN WHILE DRIVING. IT WILL ALSO LOWER ITS SELF ALL THE WAQY DOWN TO EXIT MODE WHILE PARKED AT TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292021December 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE CONTACT'S SON WAS DRIVING 20 MPH, THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND CHECKED THE OIL PRESSURE. AFTER RESTARTING THE IGNITION, THE WARNING INDICATOR TURNED OFF, SMOKE POURED OUT FROM THE VENTS, AND FLAMES WERE SEEN UNDER THE HOOD. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND WAS ABLE TO EXTINGUISH THE FIRE UNDER THE HOOD WITH WATER. THE FIRE AND POLICE DEPARTMENTS WERE CONTACTED, BUT DID NOT ARRIVE AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FOX NEGAUNEE CHRYSLER DODGE JEEP RAM (LOCATED AT 701 US-41, NEGAUNEE, MI 49866, (906) 475-9941) WHERE IT WAS DIAGNOSED THAT THE EGR COOLER, INTAKE MANIFOLD, RIGHT BANK FUEL, INTAKE HOSE, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT. * (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11292056December 30, 2019
FUEL/PROPULSION SYSTEM
VEHICLE THROTTLE MAXIMIZED WHEN I PRESSED THE BRAKE TO STOP. AFTER IMPACT WITH ANOTHER VEHICLE THE THROTTLE WENT BACK TO THE IDLE POSITION. I WAS MERGING IN TRAFFIC ONTO ANOTHER STREET. THE VEHICLE IN FRONT OF ME WAS STOPPED FOR THE MERGER. *LN CASE NUMBER XXXXXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11292088December 30, 2019
STEERING
DRIVING AT 55 MPH AND MAKING A SWEEPING RIGHT HAND TURN THE VEHICLE LOCKED THE STEERING WHEEL AND CAUSED THE VEHICLE TO ENTER THE DITCH. WHEN TOWED TO THE DEALER THEY FOUND A FAILED ELECTRIC POWER STEERING GEAR. THERE IS A RECALL FROM RAM REGARDING EPS SYSTEM FAILURE ,BUT THIS UNIT WAS NOT AFFECTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11292094December 30, 2019
POWER TRAIN
ON 5/23/19 I TOOK MY TRUCK TO THE DEALER WHERE I'D BOUGHT IT NEW TO FIX A CHECK ENGINE LIGHT THAT WAS ON.AFTER THE ISSUE WAS FOUND AND REPAIRED, I PICKED THE TRUCK UP AND WAS TOLD A TRANS UPDATE(RECALL # U07) WAS ALSO DONE. AS SOON AS I PULLED INTO LIGHT TRAFFIC,I NOTICED THE THROTTLE PEDAL WAS UNRESPONSIVE AND THE TRUCK WAS SLUGGISH AND SLOW TO ACCELERATE.IT ALSO SHIFTED UP AND DOWN A LOT MORE THEN IT NORMALLY DOES ALL THE WAY HOME.I THOUGHT MAYBE THE TRANS HAD TO RE LEARN IT'S SHIFT PATTERN AND WOULD GET BETTER AFTER I PUT SOME MILES ON IT JUST AS IT DID WHEN NEW. OVER THE NEXT SEVERAL WEEKS IT DIDN'T GET ANY BETTER AND PULLING ONTO THE STATE HIGHWAY FROM A TOWN ROAD HAS LEAD TO SOME CLOSE CALLS AS IT'IS A LIMITED SIGHT STOP SIGN INTERSECTION. I HAVE TO DO THIS EVERY TIME I GO TO WORK OR LEAVE MY HOUSE FOR ANY OTHER REASON. THIS IS NOT A ONE TIME HAPPENING BUT EVERY TIME I NEED TO PULL INTO TRAFFIC OR GET UP TO SPEED QUICKLY. AFTER SEVERAL WEEKS I FIGURED OUT SOMETHING WAS WRONG AND THE TRUCK WASN'T GOING TO GET BETTER ON IT'S OWN,I CALLED THE DEALER TO SET UP AN APPOINTMENT AND CHECK IT OUT.I ALSO ASKED IF I COULD HAVE THE EPA MANDATED AEM(RECALL #V08) FLASH PERFORMED AT THE SAME TIME AND WAS GIVEN AN APPOINTMENT FOR THE FOLLOWING WEEK. A FEW MINUTES LATER THE DEALER'S SERVICE MANAGER CALLED BACK AND INFORMED ME THE AEM UPDATE HAD ALREADY BEEN PERFORMED ON THE 5/23/19 SERVICE VISIT AND THE CHANGE(LOSS) IN PERFORMANCE WAS MOST LIKELY THE RESULT. SINCE I WAS UNAWARE THE AEM UPDATE HAD ALREADY BEEN PERFORMED,I KNEW THE LOSS IN PERFORMANCE WASN'T MY IMAGINATION. I ALSO NOTICED A LOSS OF ABOUT 15% FUEL MPG AND THE TRANS.SHIFTS UP AND DOWN A LOT MORE WHICH IS MORE OF AN AGGRAVATION THEN A SAFETY ISSUE. I WISH THE TRUCK COULD PERFORM AS IT DID BEFORE THE AEM UPDATE AS WAS PROMISED BY FCA AND ALSO BE EMISSION COMPLIANT. I THOUGHT I KNEW WHAT I WAS GETTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292129December 30, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HORN NO LONGER WORKS, BY PUSHING IT OR WITH KEY FOB LOCKING WHEN LOCKING MY TRUCK. I'VE READ THAT THIS HAS HAPPEN ON MULTIPLE RAM 1500S. MY JUST STOP WHEN EXITING MY TRUCK AND I NOTICE I DIDNT GET ANY BEEP WHEN TRYING TO SECURE MY TRUCK. CHECKED EVERY FUSE, RELAY, EVEN TOOK IT TO THE DEALERSHIP I PURCHASED IT FROM. ONLY HAD THE TRUCK FOR 4 WEEKS AND THEY TOLD ME I WOULD HAVE TO PAY $600. THIS IS A SAFETY ISSUE AND I SHOULDN'T BE RESPONSIBLE FOR A HORN NOT BEEPING..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291719December 28, 2019
ELECTRICAL SYSTEM
2019 RAM WITH 12" SCREEN DEVELOPED ELECTRICAL ISSUES WITH 5100 MILES. THE SCREEN AND OTHER ELECTRICAL ITEMS WILL WORK FINE IN THE ACCESSORY MODE BUT AS SOON AS YOU START THE VEHICLE THE SCREEN GOES BLACK AND A LOT OF ELECTRICAL ISSUES BEGIN. THE DEFROSTER GOES ON HIGH, THE SEAT DOES NOT AUTOMATICALLY GO FORWARD, THE FRONT WINDOWS DO NOT WORK AND THE BLIND SPOT SENSOR WILL NOT WORK. WITH SCREEN OUT YOU HAVE NO BACKUP CAMERA AND LOSING THE BLIND SPOT ALSO CAUSES SERIOUS RISK OF AN ACCIDENT. FIRST DEALER THE TRUCK WAS TAKEN TO COULD NOT SOLVE THE PROBLEM. I HAVE AN APPOINTMENT WITH ANOTHER DEALER AND HOPE THAT THEY CAN RESOLVE THESE ISSUES. I NOTICED ONLINE THEY HAVE A PROBLEM WITH THE UNCONNECT AND SIRIUS RADIO BUT I DON'T KNOW IF THIS IS ASSOCIATED WITH MY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291762December 28, 2019
FUEL/PROPULSION SYSTEM
2ND TIME THIS HAS HAPPENED, CHECKED ENG LIGHT CAME ON, LOW FUEL SENSOR FAILED, FUEL GAUGE GOES TO EMPTY, TRUCK RUNS FINE, DOES NOT MATTER IF DRIVING ON STREETS OR HIGHWAY, VERY CONCERNED I DONT RUN OUT OF GAS, I HAVE TO FILL UP EVERY WEEK, PRAYING FOR A RECALL TO HAVE THIS MECHANICAL FAILURE FIX QUICKLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291435December 27, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WAS TOLD THE EXHAUST MANIFOLD BOLT/STUDS WARPED AND SNAPPED AND THE EXHAUST MANIFOLD IS WARPED, THIS HAPPENED ON THE DRIVER SIDE FIRST BUT WAS COVERED UNDER WARRANTY BUT NOW HAPPENING ON DRIVER SIDE OUT OF WARRANTY. WAS TOLD MY DEALERSHIP THEY SEE THIS OFTEN AND WAS TOLD FCA HAS FIXED THE PROBLEM IN NEWER YEARS BY USING STRONGER MATERIAL IN THE BOLTS. THIS INFORMS ME THAT FCA KNOWS OF THE PROBLEM BUT THE DEALERS WON'T COVER IT AS A DESIGN DEFECT. CLEARLY THERE IS A DESIGN DEFECT WITH THE EXHAUST MANIFOLD BOLTS AS THEY SHOULD NOT BE DOING THIS AND MANUFACTURES ARE SUPPOSE TO ACCOUNT FOR THESE PARTS TO SEE EXTREME TEMP CHANGES. THIS HAS HAPPENED NOW TWICE TO ME BUT BECAUSE I AM NO LONGER UNDER WARRANTY THEY WON'T FIX THE PROBLEM. THE FIST TIME WAS BEFORE 60,000 MILES AND NOW THE OTHER SIDE IS HAPPENING AT 76,000 MILES. TO SUMMARIZE THE PROBLEM IS WARPED EXHAUST MANIFOLD BOLTS AND THE MANIFOLD ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291492December 27, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HERNSTEIN CHRYSLER DODGE JEEP (LOCATED AT 133 MARIETTA RD, CHILLICOTHE, OH 45601, 740-773-2200) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE VEHICLE HAD MICRO FRACTURES IN THE EGR. THE DEALER ADVISED THE CONTACT NOT TO PARK THE VEHICLE NEAR HIS HOME DUE TO IT BEING AT A HIGH RISK OF CATCHING FIRE BECAUSE OF THE FRACTURES IN THE EGR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THEY WERE UNABLE TO PROVIDE A LOANER VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.*DT CONSUMER STATED THAT THE VEHICLE WAS TAKEN TO DEALER ON 10/24/2019. MANUFACTURER ISSUED A RECALL AND INFORMED CONSUMER THAT PARTS TO FIX THE ISSUE WOULD NOT BE AVAILABLE UNTIL JUNE 2020. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291616December 27, 2019
ENGINE, UNKNOWN OR OTHER
NOTICED A SMALL LOSS OF RADIATOR FLUID, NO VISIBLE LEAK, BUT DID RECEIVE LETTER RELATING TO A DIESEL EGR COOLER DEFECT. NOW AM CONCERNED ABOUT STEAM LEAKING INTO MY ENGINE OIL AND THUS CONTAMINATING THE ENGINE OIL WITH DAMAGING EFFECTS ON THE ENGINE INTERNAL PARTS. EGR VALVE SHOULD ALSO BE EVALUATED AS IT DIRECTLY EFFECTS EGR COOLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291638December 27, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
AFTER COMPLYING WITH THE V08 (AEM) SOFTWARE UPDATE DUE TO THE RAM ECODIESEL EMISSIONS UPDATE MY DRIVING EXPERIENCE/PERFORMANCE HAS CHANGED DRAMATICALLY. DURING ACCELERATION THEIR HAS BEEN ANYWHERE FROM 3-6 DELAY SECONDS BEFORE ADEQUATE POWER AND SPEED CAN BE FELT. THIS IS AT A FULL STOP SUCH AS A STOP SIN OR RED TRAFFIC LIGHT. DURING HIGHWAY TRAFFIC (PASSING) OR MERGING INTO A LANE IS WERE IS MOST NOTICEABLE. THIS FAILURE OCCURS EVEN WHEN ENGINE IS PROPERLY AT OPERATING TEMPERATURE AND IS WORSE RIGHT AFTER START UP. SINCE MULTIPLE PEOPLE USE THEIR TRUCKS FOR TOWING PURPOSES, THIS GREATLY INCREASES THE EFFECT AND EVEN FURTHER DECREASES THE PERFORMANCE THAT IS RELIED UPON. THE AEM SOFTWARE UPDATE SPECIFICALLY STATES "THE AEM IS NOT EXPECTED TO CHANGE ANY OF YOUR KEY VEHICLE ATTRIBUTES, SUCH AS AVERAGE FUEL ECONOMY, RELIABILITY, DURABILITY, VEHICLE PERFORMANCE, DRIVABILITY, ENGINE NOISE OR VIBRATION, OR OTHER DRIVING CHARACTERISTICS." THIS DIRECTLY CONTRADICTS THE CLASS ACTION LAWSUIT REMEDY REQUIREMENTS. DUE TO THE FAILED INSTANT ACCELERATION AS WELL AS TAKING UP TO 3500 RPM BEFORE FORWARD MOVEMENT CAN BE ESTABLISHED IN SOME INSTANCES HAS LED ME TO FORMALLY CREATE AND RECORD A SAFETY CONCERN THAT REQUIRES IMMEDIATE ATTENTION. FAILURE TO DO SO PUTS OWNERS OF 2014-2016 RAM 1500'S THAT ARE AFFECTED BY THE AEM UPDATE AT RISK, NOT ONLY TO OURSELVES BUT TO THE OTHER DRIVERS AROUND US. BEFORE THIS UPDATE WAS CONDUCTED THERE WERE NO ENGINE/TRANSMISSION/PROPULSION RELATED ISSUES WHATSOEVER. LASTLY AS ANOTHER EFFECT BUT LESS IMPORTANT IS THE OBVIOUS DECREASE IN AND LOSS IN MPG. PLEASE HOLD FCA ACCOUNTABLE AND HAVE THEM ADDRESS THIS ISSUE BEFORE LIVES ARE FATALLY AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291647December 27, 2019
STEERING
TL* THE CONTACT'S GIRLFRIEND OWNS A 2015 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE POWER ASSIST FAILED TO OPERATE WITHOUT WARNING. THE CONTACT STATED THAT THE POWER ASSIST WOULD ONLY OPERATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO LAFONTAINE CHRYSLER DODGE JEEP RAM OF CLINTON (1111 W MICHIGAN AVE, CLINTON, MI 49236) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST WAS FAULTY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291356December 26, 2019
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JACKSONVILLE CHRYSLER, JEEP, DODGE AND RAM (11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256, (904) 493-0000) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 93,378.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291391December 26, 2019
FUEL/PROPULSION SYSTEM
WHILE DRIVING, FUEL SENSOR FAIL NOTICE DISPLAYED ON DASH AND FUEL GAUGE DROPPED TO EMPTY.33,000 MILES ON 2014 RAM 1500. THIS IS A COMMON PROBLEM WITH FAULTY FUEL SENDING UNIT RESISTANCE UNIT. DEALER WANTS $800 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291038December 24, 2019
UNKNOWN OR OTHER
POOR FUEL MILEAGE POOR PERFORMANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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