Nissan Murano Complaints

5,967 consumer complaints on file.

#10279042August 1, 2009
SEATS
2005 NISSAN MURANO. THE DRIVER'S SEAT BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278858July 31, 2009
POWER TRAIN
I OWN A WELL MAINTAINED 2004 NISSAN MURANO SL AWD. THE TRANSFER CASE SPONTANEOUSLY BROKE WITHOUT ANY WARNING. ONCE THE EVENT OCCURRED, I IMMEDIATELY LOST THE ABILITY TO ACCELERATE ON A VERY BUSY STRETCH OF ROAD. THE ARE ALSO, ALMOST IMMEDIATELY, WENT FROM ABOUT 40MPH TO 15MPH WHILE I WAS TRYING TO ACCELERATE. THERE WAS TRAFFIC BEHIND ME MOVING AT 40MPH, AND THIS UNINTENTIONAL DECELERATION OCCURRED WITHOUT ANY BRAKE LIGHT WARNING TO THE DRIVER BEHIND ME. THIS COULD HAVE CAUSED A FATAL COLLISION. THANKFULLY IT DID NOT, AND I WAS ABLE TO PUT MY HAZARD LIGHTS ON AND ROLL TO A STOP ON THE SHOULDER LANE. I HAD THE CAR BROUGHT TO THE NEAREST DEALERSHIP FOR PROMPT REPAIR. I PAID $3500 FOR A NEW TRANSFER CASE TO BE PLACED. THE DAY I DROVE THE VEHICLE HOME, I NOTICED AN OIL BURNING SMELL, WHICH WAS LATER FOUND TO BE A TRANSFER CASE LEAK. THIS WAS A LEAK FROM THE NEW TRANSFER CASE. MY CAR IS CURRENTLY BEING RE-REPAIRED AS WE SPEAK. THIS IS ALMOST 2 WEEKS NOW THAT I HAVE BEEN WITHOUT MY CAR. I HAVE NOTICED THAT THIS IS AN ONGOING PROBLEM WITH THE NISSAN MURANO PARTICULARLY IN THE 2003-04 YEAR VEHICLES. MY VEHICLE IS OUT OF THE 5 YEAR/ 60000 MILE DRIVETRAIN WARRANTY, AND THEREFORE I HAD TO BEAR THE FINANCIAL BURDEN OF THIS APPARENTLY DEFECTIVE COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278865July 31, 2009
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHENEVER THE CONTACT SITS ON THE FRONT DRIVER'S SEAT, THE LEFT CORNER OF THE SEAT FALLS DOWN. WHILE DRIVING 15 MPH, THE SEAT SHAKES AND CAUSES UNSTABLE VISIBILITY. HE TOOK THE VEHICLE TO TWO DEALERS AND BOTH STATED THAT THE WELDING IN THE SEAT NEEDED TO BE REPAIRED. THROUGH ONLINE RESEARCH, HE FOUND NUMEROUS COMPLAINTS ON THIS VERY SAME FAILURE FOR THIS VEHICLE. HE STATED THAT IT APPEARED TO BE A MANUFACTURER DEFECT THAT SHOULD BE RECALLED. THE CURRENT AND FAILURE MILEAGES WERE 71,294.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278871July 31, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS OR MAKING A TURN, THE VEHICLE WOULD SUDDENLY STALL FOR SEVERAL SECONDS AND THEN ACCELERATE. THE FAILURE WAS VERY INCONSISTENT. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278831July 30, 2009
VISIBILITY
2006 NISSAN MURANO SL DRIVER AND PASSENGER SIDE SUN VISORS SUDDENLY DROP WITHOUT WARNING; WHEN NEEDED TO BLOCK THE SUN WHEN DRIVING THEY DO NOT STAY IN PLACE, THEY JUST HANG STRAIGHT DOWN. THE VISORS STARTED FALLING WITHIN 1 MONTH OF EACH OTHER; IT IS NOT COVERED UNDER WARRANTY; REPLACEMENTS COST $400 APIECE. I FEEL THE COST IS PROHIBITIVE AND UNREASONABLE AND SHOULD BE INCLUDED IN A RECALL AS IT CAUSES A SAFETY HAZARD WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278839July 30, 2009
SEATS
THE SEAT ON MY 2004 MURANO BROKE SUDDENLY WHILE I WAS TURNING RIGHT. IT BROKE SO SUDDENLY I HIT MY HEAD AGAINST THE DRIVE WINDOW AND SWERVED OVER THE MEDIAN ALMOST HITTING ANOTHER CAR. I READ SEVERAL HUNDRED POSTINGS REGARDING THE SAME SEAT WELD ISSUE ON THIS CAR.. NISSAN NEEDS TO DO A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10278534July 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN PUSHING DOWN ON THE ACCELERATOR, THE CAR DOES NOT ACCELERATE SMOOTHLY AND AT SOME POINTS DOESN'T ACCELERATE AT ALL AND LOOSES POWER. IT OCCURS IN FREQUENTLY. I HAD TO REPLACE THE VALVE BODY THAT COST $1800K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278544July 28, 2009
POWER TRAIN
2004 NISSAN MURANO WITH JUST 70,000 DIES AFTER PUTTING THE CAR INTO DRIVE OR REVERSE. THE CAR WORKED FINE THEN WHEN I GOT BACK IN IT TO GO HOME IT STARTED FINE AND THEN WHEN YOU PUT IT INTO GEAR IT KILLS THE ENGINE. TOOK IT TO THE DEALER AND THEY GOT NO CODES AND THERE ARE NO WARNING LIGHTS. THEY ARE SAYING THAT THE TRANSMISSION HAS TO BE REPLACED FOR $5500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278444July 27, 2009
ENGINE AND ENGINE COOLING
I OWN 2003 NISSAN MURANO WITH AROUND 111000 MILES ON IT. AT THE BEGINNING OF JULY 2009 MY CAR ALL OF SUDDEN LOST ALL POWER WHEN I WAS DRIVING AT AROUND 40 MPH, THE ENGINE SEIZED, THE CHECK ENGINE LIGHT CAME ON. LUCKILY I WAS ABLE TO STOP THE CAR WITHOUT ANY CRASH. I TOOK THE CAR TO PEP BOYS AUTO REPAIR CHAIN. I WAS TOLD THE FAILURE HAPPENED DUE TO A FAULTY CRANK POSITION SENSOR. I HAD THE REPAIR MADE AND THE CAR IS RUNNING FINE NOW. WHEN I WAS LOOKING AT YOUR DATABASE I REALIZED THAT THERE WAS A RECALL ON 2003 NISSAN MURANO FOR THE EXACT SAME PROBLEM THAT HAPPENED TO ME. THE NHTSA CAMPAIGN NUMBER FOR THAT RECALL WAS 03V455000. I CONTACTED NISSAN AND WAS TOLD MY CAR DID NOT FALL UNDER THE RECALL AS IT WAS MANUFACTURED IN A DIFFERENT PLANT THAN RECALLED VEHICLES. ANY WAY I WANT TO REPORT THIS ISSUE AS I CONSIDER THIS A SERIOUS SAFETY ISSUE. AFTER THE ENGINE SEIZED DRIVING AT 40 MPH I AM GLAD I DID NOT LOSE CONTROL OF THE CAR (THERE WAS NO OTHER VEHICLES AROUND WHICH HELPED) THIS IS THE INFORMATION FROM RECALL 03V455000, THIS IS EXACTLY WHAT HAPPENED TO MY CAR: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278456July 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 NISSAN MURANO BEGAN DRIVING FUNNY. IT SEEMED LIKE SOMETHING WAS WRONG WITH THE CAR WHEN I ACCELERATED. THE DAY BEFORE WE WERE SCHEDULED TO BRING IT IN FOR REPAIR, MY WIFE WAS DRIVING ON THE HIGHWAY AND THE CAR WOULD NO LONGER ACCELERATE. WE FIRST TOWED THE CAR TO FIRESTONE, NOT KNOWING IT WAS THE TRANSMISSION. FIRESTONE WAS UNABLE TO REPAIR THE CAR, AND THE CAR WAS SENT TO NISSAN, WHERE WE WERE TOLD THE CAR NEEDS A NEW TRANSMISSION. THE CAR HAD ONLY 70,000 MILES ON IT, AND THERE IS NO REASON WHY THE TRANSMISSION SHOULD HAVE FAILED. UPON FURTHER RESEARCH I FOUND PLENTY OF COMPLAINTS ABOUT THE 2003-2004 TRANSMISSIONS FAILING IN THE MURANO. WE ARE NOW STUCK WITH A $5500 BILL WE CAN NOT AFFORD TO PAY. *TR UPDATED 08/20/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278488July 27, 2009
VISIBILITY
BOTH SUN VISORS IN MY 2004 NISSAN MURANO DROP UNEXPECTEDLY AND WON'T STAY IN POSITION. THIS CREATES A SUDDEN AND UNEXPECTED VISIBILITY ISSUE. PROBLEMS BEGAN ABOUT 18 MONTHS AGO AT ABOUT 42,000 MI. PROBLEM CONTINUES TO WORSEN. I CALLED NISSAN CORPORATE BUT THEY WERE UNABLE TO CORRECT THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278360July 26, 2009
VISIBILITY
INTERIOR SUN VISORS IN 2003-2008 NISSAN MURANOS FAIL TO STAY IN POSITION AND SWING DOWN IN THE DRIVER'S FACE. THIS OCCURRENCE IS WELL DOCUMENTED AND I HAVE ONLY HEARD OF ONE CASE IN WHICH A NISSAN DEALER COVERED THE REPLACEMENT UNDER THE EXTENDED WARRANTY. I WAS TOLD BY THE DEALER THAT THE EXTENDED WARRANTY DOES NOT COVER "TRIM PARTS", EVEN WHEN I INSISTED IT IS A SAFETY ISSUE. NISSAN QUOTES $300 PER VISOR TO REPLACE, BUT THERE IS NO GUARANTEE THAT THE NEW VISOR WON'T BREAK. IF YOU GOOGLE "NISSAN MURANO SUN VISOR" YOU WILL GET THOUSANDS OF HITS OF PEOPLE WHO ARE HAVING THE SAME PROBLEM. THE NISSAN DEALER WOULD NOT REASON WITH ME THAT IT IS A SAFETY ISSUE WHEN I BROUGHT IT TO THEM WHILE STILL UNDER WARRANTY AND THEY WOULD NOT REPLACE IT. THERE WAS A RECALL ON THE CLIP THAT HOLDS THE VISOR, BUT THIS IS A DIFFERENT ISSUE. THERE IS SOMETHING WRONG WITH THESE VISORS INTERNALLY THAT CAUSE THEM TO DROP AND HANG RIGHT IN YOUR LINE OF SIGHT. I HAVE TEMPORARILY REMEDIED THE PROBLEM BY AFFIXING VELCRO TO THE CEILING, BUT I CANNOT USE MY VISOR WHEN THE SUN IS IN MY EYES. THIS IS A SERIOUS SAFETY HAZARD AND SHOULD BE RECALLED BY NISSAN. I HAVE PUT TOGETHER A 20 PAGE DOCUMENT OF ALL THE COMPLAINTS I HAVE FOUND ONLINE RELATING TO THIS ISSUE, AND I AM DETERMINED TO HOLD NISSAN ACCOUNTABLE FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278276July 25, 2009
SEATS
FRONT DRIVER SEAT HAS BROKEN OFF OF TRACK, AND MOVES/ROCKS DURING DRIVING CAUSING SAFETY ISSUE. 1000 TO REPAIR., NISSAN WILL NOT FIX DEFECT, AND CHARGED ME ADDITIONALLY JUST TO LOOK AT IT( COULDN'T AFFORD THE FIX AT $1000). ATTACHED WEBSITE INDICATE 149 COMPLAINTS ON THE EXACT SAME THING TO DATE. NEED HELP TO GET THIS VERY DANGEROUS DEFECT RESOLVED. NUMBER OF COMPLAINTS CAN BE FOUND AT WWW.MYCARSTATS.COM. NEED HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278225July 24, 2009
VISIBILITY
DRIVER SIDE SUN VISOR KEEPS FALLING WHILE TRIED TO USE IT TO AVOID SUN GLARE. SAFETY ISSUE. I HAVE SEEN SEVERAL COMPLAINTS FROM OTHER NISSAN MURANO OWNERS ON NISSANFORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278136July 23, 2009
SEATS
WAS TRAVELING CLOSE TO 70MPH ON FREEWAY WHEN DRIVER SEAT COMPLETELY BROKE. MY BODY COLLAPSED TO THE LEFT SIDE AND FORCED ME TO LEAN AGAINST DRIVER DOOR. I SWERVED AND NEARLY HIT A VEHICLE BECAUSE OF THIS. APPARENTLY, A WELD IN THE SEAT ASSEMBLY BROKE. MY VEHICLE IS OUT OF WARRANTY AND NISSAN REFUSES TO COVER THE DAMAGE WHICH IS OBVIOUSLY A DEFECT. UPON TALKING TO OTHER NISSAN MURANO OWNERS, THIS IS A COMMON ISSUE. I STILL HAVE NOT REPAIRED THE SEAT AS NISSAN IS CHARGING NEARLY $1,000 FOR THE REPAIR. I CURRENTLY HAVE WOODEN BLOCKS UNDERNEATH THE SEAT TO PROP IT UP. OCCASIONALLY THE WOOD SLIDES OUT AND I HAVE TO PULL OVER TO REPLACE IT FOR SAFETY REASONS. I BELIEVE THIS IS A HUGE SAFETY ISSUE. MY VEHICLE IS A 2006 NISSAN MURANO WITH JUST OVER 60,000 MILES ON IT CURRENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277703July 22, 2009
SEATS
2006 NISSAN MURANO DEFECTIVE DRIVERS SEAT. FOR NO APPARENT REASON SEAT STARTED TO ROCK FORM SIDE TO SIDE WHEN MAKING TURNS. I THOUGHT IT WAS A LOOSE BOLT BUT COULD NOT FIND ONE. WHEN I TURNED THE CAR IN AT THE END OF MY LEASE PERIOD, NISSAN WANTED TO CHARGE ME FOR A BROKEN DRIVER SEAT MOLDING. I HAVE NOTICED THAT THERE ARE MANY OTHER SIMILAR COMPLAINTS. IN ADDITION, SERVICE MANAGERS AT NISSAN HAVE SEEN THIS PROBLEM FREQUENTLY. THIS HAPPENS FROM METAL FATIGUE AND DURING NORMAL WEAR AND TEAR, NOT BE ABUSIVE DRIVING HABITS. THERE SHOULD BE A FACTORY RECALL ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277952July 22, 2009
ENGINE AND ENGINE COOLING
MY 2003 NISSAN MURANO HAS BEEN STALLING WITH NO WARNING LIGHTS BEFOREHAND. LAST WEEK, THE NISSAN DEALER TOLD ME THAT I NEEDED A NEW BATTERY WHICH COST ME $189. THIS WEEK, MY MURANO IS STILL STALLING. NOW, THEY TOLD ME THAT I NEED A NEW AIR FLOW METER AND SPARK PLUGS WHICH WILL COST ME $821.64. THAT'S MORE THAN $1,000 IN TWO WEEKS ON A CAR THAT'S 6 YEARS OLD WITH 80,000 MILES! NOT TO MENTION THAT THE TRANSMISSION HAD TO BE REPLACED AT AROUND $60,000... AND NUMEROUS OTHER REPAIRS. NISSAN IS A COMPANY THAT DOES NOT STAND BEHIND ITS PRODUCT....AND I'M ABSOLUTELY FED UP WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277574July 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
CVT TRANSMISSION PROBLEM IN 2003 NISSAN MURANO. CAR WILL NOT MOVE WHEN STEP ON ACCELERATOR, THEN SUDDENLY LURCHES FORWARD AT MUCH HIGHER THAN ANTICIPATED SPEED, ESPECIALLY IN STOP AND GO TRAFFIC. THIS IS DANGEROUS, AS I HAVE NEARLY RUN INTO SEVERAL CARS BECAUSE OF THIS PROBLEM. NISSAN REQUIRES REPLACEMENT TRANSMISSION FOR $5,000 AT CAR OWNER'S EXPENSE - THIS IS AN UNAFFORDABLE REQUIREMENT FOR SAFETY. NISSAN KNEW ABOUT THIS PROBLEM, AND REFUSES TO DO ANYTHING ABOUT IT. THEY SHOULD BE REQUIRED TO RECALL THE CARS AND FIX THIS SAFETY HAZARD!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277645July 21, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. SINCE APRIL OF 2009, THE VEHICLE HAS BEEN LOSING POWER WHILE DRIVING 55 MPH. THE SPEED HAS DECREASED TO 5 MPH ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT THEY COULD NOT DIAGNOSE THE FAILURE WITH THE COMPUTER SYSTEM/ENGINE. THE CONTACT IS CONCERNED THAT A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277427July 20, 2009
SEATS
DRIVERS SIDE SEAT APPEARS TO HAVE COME LOOSE FROM THE FLOOR FROM THE LEFT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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