Nissan Murano Complaints

5,967 consumer complaints on file.

#10281756August 25, 2009
WHEELS, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
DAMP PATCHES APPEARED ON THE ORIGINAL ALU RIM 20'. IT HAPPENED APP. 3 MONTHS AFTER USING MY NEW CAR. I HAVE REPORTED THIS FACT TO SERVICE DURING MAINTENANCE, BUT I WAS BRUSHED OFF (IT WAS MY FILLING). ADDITIONALLY THE MIDDLE HOLES HAVE SHARP MARKS AFTER ROTATING AND BALANCE IN DEALER SERVICE. I WANT TO HIGHLIGHT THAT ALL WORKS WITH WHEELS AND TIRES HAVE BEEN DISCOVERED IN SERVICE. I HAVE REPORTED THIS FACT TOO, BUT WITHOUT EFFECT. BECAUSE ORIGINAL SURFACE OR ALU RIMS WAS SO EASY CHANGED COLOR (PERMANENTLY) I ASSUME THAT QUALITY OF MATERIALS USED TO PRODUCE THIS PART OF RIMS ARE VERY POOR AND IN EFFECT IT CAN BE REASON SOME INCIDENTS CONNECTED WITH BROKEN RIMS. OF COURSE MY CAR IS STILL IN WARRANTY AND I HOPE THAT NISSAN WILL AGREE TO CHANGE BROKEN RIMS IN MY CAR ASAP TO AVOID ANY DISASTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281773August 25, 2009
SEATS
2006 NISSAN MURANO DRIVER SEAT BROKE LOOSE FROM TRACK, ALMOST WRECKED VEHICLE GETTING TO THE DEALER. THIS SHOULD BE UNDER A RECALL W/ MNFCTR , BUT NISSAN WILL NOT PAY FOR THE REPAIRS IN FULL (MET ME AT 50%), BUT THIS IS A SERIOUS DEFECT THAT IS NOT THAT UNCOMMON FROM WHAT I HAVE READ NOW. THIS MUST BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281585August 24, 2009
LATCHES/LOCKS/LINKAGES
1. DOORLOCKS NOT OPERATING PROPERLY. 2. OCCURRENCE INTERMITTENT; SAFETY CONSEQUENCE, DOORS ARE UNLOCKED. 3. DEALER REPLACED 2 ACTUATORS AT A COST OF $1,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281604August 24, 2009
SEATS, EQUIPMENT
FRONT DRIVERS SEAT MOUNTING BRACKET HAS BEEN REPLACED FOUR TIMES BECAUSE IT ROCKS WHEN DRIVING AND/OR STOPPING. THIS IS AN OBVIOUS DANGEROUS SITUATION THAT CAN VERY EASILY CAUSE SERIOUS INJURY AND/OR DEATH TO THE DRIVER AND POSSIBLE OTHER PEOPLE IN THE VEHICLE IN THE EVENT THE DRIVERS LOSES COMPLETE CONTROL IF THIS SEAT BRACKET BREAKS. I JUST HAD IT REPLACED AGAIN, AND IT HAS THE EXACT SAME PROBLEM. NISSAN HAS OBVIOUSLY MADE A DEFECTIVE PRODUCT AND KEEPS INSTALLING THE SAME DEFECTIVE TYPE WHEN A CUSTOMER BRINGS IT BACK FOR REPAIR. ALL DEALERS CONSIDER THIS A PROBLEM BUT, THEY ALSO EXPRESS THERE IS NOTHING THEY CAN DO IF THEY KEEP GETTING DEFECTIVE REPLACEMENT PARTS.. IE: OLD STOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281495August 23, 2009
SEATS
DRIVER SIDE SEAT IN MY 2005 NISSAN MURANO BROKE WITHOUT WARNING. CAR WAS PARKED AT THE TIME. THE SEAT TILTED TO THE LEFT AND WAS UNSTABLE. I AM UNABLE TO ADJUST THE SEAT TO THE PROPER HEIGHT FOR THE BEST DRIVING POSITION. NISSAN HAS REFUSED TO COVER REPAIR OR REPLACEMENT COSTS EVEN THOUGH THE VEHICLE IS COVERED UNDER EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281496August 23, 2009
SEATS
DRIVER SIDE SEAT IN NISSAN MURANO BROKE AGAIN WITHOUT WARNING. SEAT TILTED TO THE LEFT AND WAS UNSTABLE. I WAS UNABLE TO ADJUST THE SEAT TO THE PROPER DRIVING POSITION. CAR WAS PARKED AT THE TIME. I WAS GETTING INTO THE CAR AND ONCE SEATED IT BROKE. NISSAN SAID THE ONLY REPAIR IS TO REPLACE THE SEAT ENTIRELY AT $1,000! NISSAN CONSUMER AFFAIRS REFUSES TO COVER THE COSTS TO REPLACE THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281383August 22, 2009
FUEL SYSTEM, OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
IN FEBRUARY OF THIS YEAR, MY 2006 NISSAN MURANO BEGAN TO STALL AS I WAS DRIVING. I BROUGHT MY CAR INTO THE DEALERSHIP AND WAS TOLD THAT THE BELLO BOOT WAS LOOSE. I PAID TO HAVE THE FUEL INJECTION SYSTEM CLEANED. COULD THIS BE RELATED TO RECALL #09V16900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281308August 21, 2009
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE BATTERY USED IN NISSAN MURANO 2007 IS DEFECTIVE AND GOES DOWN WITHIN 12 - 36 MONTHS FOR MOST VEHICLES. WHEN MOST OF THE BATTERIES IN THE US PROVIDE AT LEAST 36 MONTHS OF WARRANTY, NISSAN MADE ITS OWN POLICY TO COVER 100% ONLY FOR 1ST 12 MONTHS, AND THEN START PRORATED CHARGES. THEY CONCEAL THE DEFECT DURING A SALE/LEASE, BUT IT'S VERY COMMON. I HAD TO PAY $75 IN ORDER TO REPLACE THE BATTERY THAT IS ONLY 24 MONTHS OLD. THEY REPLACED WITH ANOTHER DEFECTIVE NISSAN BATTERY, AND REFUSED TO REPLACE WITH A REPUTABLE BATTERY SUCH AS INTERSTATE. I STAYED AT THE DEALERSHIP FOR ABOUT AN HOUR AND SAW FOUR SIMILAR SUVS CAME IN, ALL WITH THE SAME COMPLAIN. I SPOKE TO SOME NISSAN OWNERS AND THEY ALL AGREED THAT THEIR BATTERIES WENT DOWN JUST AFTER 12 MONTHS. NISSAN USED TO OFFER 36 MONTHS WARRANTY TILL 2005, AND THEN STARTED TO REDUCE THE WARRANTY, AND NOW IT IS ONLY FOR 12 MONTHS. THEY SHOULD REFUND MY PAYMENT AS WELL AS TO OTHER OWNERS WHO WERE FORCED TO REPLACE THE BATTERY WITHIN 36 MONTHS AS THE COMPANY CLAIMS BUMPER TO BUMPER COVERAGE FOR THIS PERIOD. THEN THEY SHOULD REPLACE WITH A REPUTABLE BATTERY SUCH AS INTERSTATE UNTIL THEY FIX THE PROBLEM OF THEIR BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281340August 21, 2009
SEATS
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. THE SEAT TRACK WAS BROKEN IN TWO PLACES OF THE DRIVER FRONT SEAT. THE ENTIRE SEAT WAS ROCKING FROM SIDE TO SIDE. THERE WERE NO EXISTING RECALLS. THE CONTACT WOULD BE RESPONSIBLE FOR REPLACING THE SEAT FOR $1,000. THE MANUFACTURER STATED THAT IN THREE MONTHS THE WARRANTY WILL EXPIRE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281156August 20, 2009
SEATS
2005 NISSAN MURANO. SEAT BRACKET THAT ANCHORS DRIVERS' SEAT TO CAR HAS BROKEN -ALLOWING SEAT TO ROCK AND MOVE FREELY WHILE DRIVING. THIS IS A SERIOUS DEFECT IN THE VEHICLE AND APPARENTLY VERY COMMON FROM THE INFORMATION THAT I HAVE FOUND. THE FACT THAT THE DRIVER'S (OR ANY SEAT FOR THAT MATTER) WOULD NOT REMAIN ATTACHED TO THE VEHICLE THROUGH EVERY DAY USE IS A HUGE CAUSE FOR CONCERN. NOT ONLY A HAZARD TO DRIVER (ESPECIALLY IN EVENT OF ACCIDENT)- BUT ALSO TO PASSENGERS IN THE VEHICLE. THIS CAR IS NOT ABLE TO PASS INSPECTION AND IS TOTALLY UNSAFE TO DRIVE IN ITS CURRENT CONDITION. SOMEONE IS GOING TO HAVE AN ACCIDENT,BE KILLED OR SERIOUSLY INJURED IF THIS KNOWN DEFECT IS NOT RESOLVED. NISSAN APPARENTLY IS NOT GOING TO DO MUCH ABOUT THE SITUATION ON THEIR OWN AND THUS WE MUST RELY ON NHTSA TO MAKE THEM CORRECT THE PROBLEM. USING CHEAP BRACKETS/PLASTIC PARTS TO ANCHOR SEATS TO VEHICLE MAY SURVIVE IN A CRASH LAB- BUT I AM PUTTING MY CHILDREN IN THIS VEHICLE- NO ONE AT NHTSA WILL I BET- KNOWING THIS PROBLEM. REPAIR IS ESTIMATED BY DEALER AT $1000 FOR THE CONSUMER. OUTRAGEOUS CONSIDERING THEY KNOW THEY HAVE A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280955August 19, 2009
SEATS
THE DRIVER'S SIDE SEAT IS LOOSE ON ITS FRAME. I BROUGHT IT IN THE DEALER AND THE FIX IS OVER $650. I HAVE AN EXTENDED WARRANTY, BUT THEY INDICATE THAT THIS IS NOT COVERED. HOWEVER, WE ARE WORKING ON THAT. THE REAL SAFETY ISSUE IS IF THE SEAT BREAKS WHILE DRIVING, THERE IS A VERY HIGH LIKELIHOOD OF A CRASH. I WILL GET THE SEAT FIXED THIS WEEK. HOWEVER, IN REVIEWING INFORMATION FROM OTHER COMPLAINTS, I HAVE SEEN MANY, MANY OTHERS REPORTING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281026August 19, 2009
LATCHES/LOCKS/LINKAGES
I NOTICED MY PASSENGER SIDE DOOR LOCK WOULD NOT AUTOMATICALLY LOCK OR IF I MANUALLY LOCKED IT WOULD NOT UNLOCK BY PUSHING THE LOCK BUTTON IN MY 2005 NISSAN MURANO PROBABLY ABOUT THREE MONTHS AGO. SO NOW I HAVE TO MANUALLY LOCK AND UNLOCK THAT DOOR EVERYTIME. ABOUT TWO WEEKS AGO I WAS GOING TO LOAD GROCERIES IN THE BACK OF MY VEHICLE AND WHEN I HIT THE SECURITY UNLOCK DEVICE THE BACK HATCH NEVER UNLOCKED. SO NOW I CAN NEVER OPEN MY BACK HATCH BECAUSE THERE IS NO KEY ENTRY ON THE TRUNK. THIS IS A HUGE SAFETY ISSUE. I TOOK IT TO MY LOCAL MECHANIC AND HE SAID IT WAS THE LOCKING SYSTEM IN THE CAR AND WOULD COST ME OVER $700.00 TO FIX IT. NISSAN NEEDS TO TAKE CARE OF THIS BECAUSE IT IS HAPPENING TO ALOT OF PEOPLE AND IT IS ONLY A MATTER OF TIME BEFORE AN UNSAFE SITUATION OCCURS AND IS IN THE MEDIA DUE TO NOT HAVING THE ABILITY TO LOCK OR UNLOCK YOUR CAR DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281113August 19, 2009
VISIBILITY
DRIVER'S SIDE SUNVISOR PARTIALLY HANGS DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281119August 19, 2009
LATCHES/LOCKS/LINKAGES
I HAVE A 2005 MURANO; MY PROBLEM IS: MY DRIVER'S SIDE DOOR LOCK ONLY WORKS INTERMITTENTLY, AND I CAN'T ALWAYS TELL WHETHER THE DOOR IS LOCKED OR NOT. IT SOUNDS LIKE IT IS LOCKING/UNLOCKING, BUT IT DOESN'T ALWAYS SEEM TO BE THE CASE. I HAVE GOTTEN TWO DIFFERENT QUOTES FROM NISSAN DEALERSHIPS, AND BOTH SERVICE MANAGERS SAID THAT IT IS A COMMON PROBLEM. I FEEL LIKE IT IS UNSAFE, AND IT SEEMS LIKE IT IS AN ISSUE THAT SHOULD FALL UNDER THE "RECALL" POLICY. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280792August 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
CVT TRANSMISSION NEEDED TO BE REPLACED IN A 2003 NISSAN MURANO WITH 85000 MILES. NISSAN REFUSED ANY ASSISTANCE FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280856August 18, 2009
SEATS
I OWN A 2006 NISSAN MURANO AND IT CURRENTLY HAS APPROXIMATELY 56000 MILES ON IT. THE SEAT DRIVERS SIDE SEAT FRAME/TRACK IS CURRENTLY BROKEN. THIS CAUSES THE SEAT TO TILT TOWARD THE DOOR AND ALSO IT IS NOT FULLY ATTACHED. WE ATTEMPTED TO ADDRESS THE DEFECT WITH NISSAN AND JOHN MILLER OF FIELD OPERATIONS AT KELLY NISSAN. THEY FIRST TOLD US THAT WE WERE RESPONSIBLE FOR FIXING THE DEFECT FOR $860.00 AND THEN REDUCED IT TO $350.00. AFTER WE INDICATED THAT IT WAS A DEFECT AND THE MANUFACTURER SHOULD PAY FOR IT, THE OFFER WAS RETRACTED. MY WIFE DAWN GROCHOWIAK WAS SPOKEN TO IN AN UNPROFESSIONAL MANNER AFTER INDICATING SHE WAS PREGNANT AND FEARED FOR HER SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280924August 18, 2009
VISIBILITY
SUN VISOR ON 2006 MURANO DOES NOT STAY UP OR IN THE PROPER PLACE. I HAVE TO EITHER HOLD OR USE MY HAND AS A SHIELD FROM GLARE OF SUN. I AM VERY DISAPPOINTED TO SEE THAT OTHERS HAVE THE SAME COMPLAINT. I ALWAYS FELT THAT THE INTERIOR QUALITY OF THE MURANO WAS GOOD. I BELIEVE THAT THERE SHOULD BE A RECALL SINCE THIS DOES NOT APPEAR TO BE AN ISOLATED INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280618August 17, 2009
SEATS
2006 NISSAN MURANO DRIVER SEAT BROKEN AT 73K MILES. THIS IS A MAJOR SAFETY CONCERN AS THE WELDING UNDER THE SEAT SNAPPED WHILE I WAS DRIVING AT 65MPH AND THE SEAT NOW ROCKS BACK AND FORTH. CAR IS OUT WARRANTY AND NISSAN WANTS $1,000 TO FIX THIS PROBLEM. AFTER SOME INTERNET RESEARCH, I HAVE LEARNED THAT THIS IS A VERY COMMON PROBLEM IN 03-07 MURANOS. MY SEAT IS NO LONGER STABLE AND IF I WERE TO GET INTO AN ACCIDENT I DO NOT KNOW WHAT WOULD HAPPEN. THERE SHOULD BE A RECALL ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280679August 17, 2009
VISIBILITY
2004 NISSAN MURANO DRIVER'S SIDE SUN VISOR DROPS SUDDENLY OBSCURING VISIBILITY . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280697August 17, 2009
VISIBILITY
DRIVER'S SIDE VISOR WILL FALL DOWN UNEXPECTEDLY BLOCKING DRIVER'S VIEW. STARTED OUT ONLY 1 OR 2 TIMES PER WEEK, WHEN YOU HIT A DIP OR BUMP. NOW FALLS DOWN 15 TO 20 TIMES PER DAY AT RANDOM TIMES. WE HAVE VELCROED IT TO THE CEILING (WHICH IS VERY UNATTRACTIVE) AND DOESN'T WORK 100% OF THE TIME. DEALER HAS NO SUGGESTIONS OTHER THAN TOTAL REPLACEMENT. HAVE ALSO HAD BOTH PASSENGER AND DRIVER'S SIDE LOCKS FAIL AND HAVE TO BE REPLACED. JUST QUIT UNLOCKING. WINDSHIELD HAD TO BE REPLACED AFTER REARVIEW MIRROR FELL OFF ALONG WITH A HUGE CHUNK OF THE WINDSHIELD. BOSE 6-CD PLAYER QUIT WORKING OVER 2 YEARS AGO. DRIVER'S SIDE SEAT MOVES WHEN YOU ACCELERATE OR STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano