Nissan Murano Complaints

5,967 consumer complaints on file.

#10280718August 17, 2009
LATCHES/LOCKS/LINKAGES
I WAS TRAPPED IN MY NISSAN MURANO DURING 115 DEGREE DAY IN ARIZONA FOR 20 MINUTES. I HAD TO RESTART THE CAR AND DRIVE TO A FACILITY WHERE I COULD BE FREED FROM THE VEHICLE. THE DOOR LOCK ACTUATOR SOLENOID ONLY PARTIALLY ACTIVATES LOCKING ASSEMBLY ON DRIVERS DOOR AND ONLY PARTIALLY DISENGAGES. THIS CREATES A SITUATION WHERE YOU CANNOT OPEN THE DOOR FROM THE OUTSIDE OR INSIDE OF THE VEHICLE IN AN EMERGENCY. THIS PARTIAL DISENGAGEMENT ALSO KEEPS THE DOOR HANDLE FROM OPENING THE DOOR MANUALLY. EVIDENTIALLY I AM NOT THE ONLY NISSAN OWNER WHO HAS HAD THE SAME PROBLEM. THE INTERNET HAS NUMEROUS DOCUMENTED OWNERS OF NISSAN VEHICLES WITH THE SAME EXACT PROBLEM. NISSAN HAS FAILED TO ADDRESS THIS PROBLEM IN A TIMELY MANNER AND POSSIBLE DEATH OR SERIOUS INJURY COULD RESULT IN THE EVENT OF A COLLISION OR FIRE DUE TO THE INABILITY OF THE DOORS TO BE OPENED MANUALLY DURING THIS PARTIAL LOCK SITUATION. THE DOOR HANDLE SHOULD ALWAYS OPEN FROM THE INSIDE AND OVER-RIDE THE LOCK ON THE DRIVERS DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280722August 17, 2009
SEATS, STRUCTURE
2005 NISSAN MURANO DRIVER'S SEAT BRACKET BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280743August 17, 2009
SEATS
THE DRIVERS SIDE POWER SEAT ROCKS AND IS NOT SECURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280579August 16, 2009
VISIBILITY
DRIVER'S SIDE VISOR SUDDENLY DROPS, COMPLETELY OBSCURING VIEW OF THE ROAD. WILL NOT STAY IN PLACE. NOW I HAVE TO HOLD IT UP WITH MY HAND WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280334August 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 NISSAN MURANO. THIS IS A RECURRING PROBLEM. I'VE HAD MY MURANO FOR ABOUT 2.5 YEARS, AND FOR THE PAST 1.5 YEARS HAVE HAD ACCELERATION PROBLEMS. AFTER PUSHING ON THE GAS FOR A COUPLE OF SECONDS, THE ENGINE DOESN'T RESPOND, BUT THEN IT SURGES FORWARD AT A HIGH RATE. THERE HAVE BEEN MULTIPLE TIMES WHERE I'VE BEEN SITTING IN THE MIDDLE OF THE INTERSECTION AND THE ENGINE WILL STALL, CAUSING ME TO BE STUCK WITH THE ENGINE NOT RESPONDING - EVEN THOUGH I'M PUSHING ON THE GAS. I'VE TAKEN THE VEHICLE TO 4 DIFFERENT MECHANICS, INCLUDING 2 NISSAN DEALERSHIPS, AND NONE HAVE BEEN ABLE TO DIAGNOSE THE PROBLEM. THERE SEEM TO BE CERTAIN THINGS THAT FIX IT FOR A SHORT PERIOD OF TIME, AND THEN IT RETURNS JUST A COUPLE OF MONTHS LATER. I'VE READ ONLINE AND THIS PROBLEM IS NOT AN ANOMALY. MANY OTHERS ARE HAVING THE SAME ISSUE. FORTUNATELY, I AM SELLING MY CAR, BUT LOST THOUSANDS OF DOLLARS IN REPAIR AND DIAGNOSTIC TIME BECAUSE NO ONE COULD UNDERSTAND WHAT IS WRONG WITH THIS LEMON. LESS THAN 5000 MILES AGO, THE DEALERSHIP TOLD ME THAT I NEEDED A NEW TRANSMISSION, AND I TOOK IT TO A PRIVATE BODY SHOP, THEY FLUSHED THE TRANNY FLUID, AND IT SEEMED TO DRIVE FINE FOR THE NEXT 5000 MILES. NOW, I AM HAVING SIMILAR PROBLEMS. SINCE IT IS A SPECIAL TRANNY (CVT), IT WOULD COST ANYWHERE BETWEEN $5000-6500 TO REPLACE IT, WHICH IS MORE THAN HALF OF WHAT THE CAR IS WORTH. BESIDES THAT, I'VE READ ON BLOGS THAT SOME PEOPLE GET THE TRANSMISSION FIXED, AND THEN THEY CONTINUE TO HAVE THE PROBLEM! FORTUNATELY, I AM SELLING MY MURANO DUE TO A BIG MOVE, BUT I HAD TO TAKE A LOSS ON IT BECAUSE OF THIS PROBLEM. NISSAN NEEDS TO OWN THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280380August 13, 2009
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE SEAT BRACKET THAT HOLDS THE SEAT TO THE FLOOR FAILED. WHEN HE ENTERED THE VEHICLE, HE NOTICED THAT THE SEAT WAS ON THE FLOOR. THE DEALER STATED THAT THE FAILURE WAS NOT CAUSED BY A DEFECT, AND WOULD COST $800 TO REPAIR. THE CONTACT FOUND NUMEROUS COMPLAINTS ONLINE FOR THIS SAME FAILURE. THE FAILURE MILEAGE WAS 70,585 AND CURRENT MILEAGE WAS 74,953. UPDATED 09/18/09. *LJ UPDATED 09/18/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280135August 11, 2009
SEATS
MY 2004 NISSAN MURANO DRIVER'S SEAT HAS A BROKEN FRAME. IT LEANS TO THE LEFT AND BACK. IT RESTS AGAINST THE POST BETWEEN THE FRONT SEAT AND BACK SEAT. IT TRAPS THE SEAT BELT BETWEEN THE POST AND THE SEAT. I HAVE TO STRUGGLE TO PUT THE SEATBELT ON EVERY TIME I GET INTO THE CAR. I TOOK MY CAR TO WRIGHT'S NISSAN IN WEXFORD,PA, THE MECHANIC THERE TOLD ME THAT I WOULD NEED TO GET IT FIXED IN ORDER TO PASS INSPECTION. THEY WANTED TO CHARGE ME $850.00 FOR A NEW SEAT. I WAS ABLE TO CONTACT A PRIVATE WELDER AND HE SAID HE WOULD FIX IT FOR A FEE ALOT SMALLER THAN THE $850.00 NISSAN WANTS TO CHARGE ME. I BELIEVE NISSAN SHOULD RECALL THIS DEFECT BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280164August 11, 2009
SEATS
2005 NISSAN MURANO DRIVER SEAT DEFECT : BRACKET ON THE FRAME'S SUDDENLY BROKEN THE PART NUMBER FROM NISSAN LOCAL SHOP : 87450CA68B THE FAILURE NOT FIXED YET BC TOO EXPENSIVE $950 ... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279911August 10, 2009
SEATS
THE ISSUE IS WITH THE FRONT DRIVER'S SIDE SEAT IN MY 2006 NISSAN MURANO. A PART IN THE TRACK HAS BROKEN AND NOW THE SEAT SWAYS BACK AND FORTH WHEN SITTING IN AT AND DRIVING. IT WAS STARTED "CREAKING" SEVERAL MONTHS AGO, BUT JUST FINALLY SNAPPED ABOUT 2 MONTHS AGO. THE DEALER HAS SAID IT WILL COST UPWARDS OF $1000 TO FIX THIS, BUT I HAVE SEEN COUNTLESS OTHER REPORTS OF THIS SAME PROBLEM ONLINE, SO IT SOUNDS LIKE THIS SHOULD BE A RECALL ON NISSAN'S PART TO ADDRESS THIS CLEAR SAFETY ISSUE.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279750August 8, 2009
VISIBILITY
2003 MURANO - DRIVER'S SIDE SUN VISOR SUDDENLY BECAME "SPRUNG", AND WILL NO LONGER STAY IN THE UP OR DOWN POSITION. VISOR JUST DANGLES, CAUSING OBSTRUCTED VISION.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279766August 8, 2009
VEHICLE SPEED CONTROL, POWER TRAIN
2003 NISSAN MURANO (2 WD) HESITATES WITH NO RESPONSE TO THE THROTTLE AT LOW SPEED. FOR EXAMPLE, WHEN ACCELERATING FROM A STOP SIGN OR IN TRAFFIC. AFTER ABOUT 3 OR 4 SECONDS, THE CAR LURCHES VIOLENTLY FORWARD. PROBLEM HAS BEEN CONSISTENT FOR THE PAST YEAR. CAUSES DIFFICULT AND UNSAFE DRIVING CONDITION IN GOOD OR BAD WEATHER (WHEELS WILL SPIN VIOLENTLY WHEN THERE IS SNOW ON THE ROAD AS THE CAR FINALLY RESPONDS TO THE THROTTLE INPUT AFTER 3 OR 4 SECONDS). FINALLY HAD ENOUGH AFTER DRIVING IN BUMPER TO BUMPER TRAFFIC IN NYC YESTERDAY AND ALMOST REAR-ENDING THE TRUCK IN FRONT OF ME SEVERAL TIMES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279416August 5, 2009
SEATS
GEAR ON THE RIGHT TRACK OF THE DRIVER'S SEAT STOPPED WORKING SO DRIVER'S SEAT ROTATES INSTEAD OF MOVING FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279509August 5, 2009
VISIBILITY
THE DRIVER'S SIDE VISOR ON MY NISSAN MURANO KEEPS FALLING DOWN CONSTANTLY. IT WILL NOT STAY UP ON ITS OWN. I WAS BACKING OUT OF A PARKING STALL, AND THE VISOR FELL DOWN (AT THE EXACT WRONG MOMENT) BLOCKING MY VISION. THIS CAUSED ME TO BE DISTRACTED AND BUMP MY CAR INTO A POLE. THE DAMAGE TO MY CAR WAS JUST ENOUGH WHERE MY WHOLE BUMPER HAD TO BE REPLACED. THE COST OF THE REPAIRS FROM THE AUTO BODY SHOP WAS $1,050.00. THIS IS A FACTORY SAFELY HAZARD FAILURE FROM NISSAN. THE EXPENSE TO REPLACE MY VISOR IS A RIDICULOUS $400.00. NISSAN NEEDS TO DO A RECALL OR AT LEAST SELL THIS PART AT COST. I HAVE SINCE HAD TO VELCRO THE VISOR IT INTO PLACE. THE VELCRO IS NOT A SOLUTION AND MAKES THE VISOR USELESS. THIS VISOR PROBLEM IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279349August 4, 2009
SEATS
WHILE DRIVING THE FRONT DRIVER SEAT BROKE AND BEGAN LEANING TO THE SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279365August 4, 2009
LATCHES/LOCKS/LINKAGES
2004 NISSAN MURANO SL DOORLOCKS HAVE STOPPED RESPONDING. IT STARTED WITH THE PASSENGER DOOR AND THEN, A COUPLE WEEKS LATER THE DRIVER'S SIDE REAR DOOR. *TR WE HAVE YOUNG CHILDREN, AND THE POSSIBILITY OF A DOOR BEING EITHER LOCKED OR UNLOCKED AT THE WRONG TIME IS A DANGEROUS ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279145August 3, 2009
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
MY MURANO SUDDENLY WOULD NOT ACCELERATE AND THE ABS AND BRAKE LIGHTS ILLUMINATED. THE SAME EXACT DESCRIPTION OF THE ORIGINAL RECALL FOR THE ALTERNATOR. I HAD TO TOW TO DEALER AND LUCKILY I STILL WAS UNDER EXTENDED WARRANTY SO IT WAS MOSTLY COVERED. CALLED NISSAN THIS MORNING AND THEY INFORMED ME THAT THE RECALL WAS ALREADY PERFORMED FOR MY VEHICLE IN SEPTEMBER OF 2006. OBVIOUSLY THEY DIDN'T LEARN FROM THEIR ORIGINAL MISTAKE. THEY SHOULD BE DOING REPAIR AGAIN FOR FREE AND PAYING FOR THE BATTERY THAT GOT FRIED IN THE PROCESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279194August 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE SOLENOID PRESSURE VALVE IN MY 2003 NISSAN MURANO FAILED AT 81,100 MILES. IT RUNS FINE ON THE HIGHWAY BUT WHEN YOU TRANSITION TO CITY DRIVING AT EACH STOP IT WILL LOOSE POWER AND THE CAR WILL BARELY COAST THROUGH THE INTERSECTION, THEN IT WILL CATCH AND ACCELERATE VERY QUICKLY. THE CHECK ENGINE LIGHT WAS NOT ON WHEN THIS OCCURRED. I CONTACTED THE DEALER WHO SAID THEY COULD DO NOTHING SINCE THE SERVICE ENGINE LIGHT WAS NOT ON. I TOOK IT TO 2 OTHER AUTO REPAIR PLACES WHO WERE ABLE TO RETRIEVE INFORMATION STORED ON THE COMPUTER, WHICH STATED IT WAS THE SOLENOID PRESSURE VALVE (THE LIGHT WAS STILL NOT ON AT THIS POINT). I LEARNED FROM SEVERAL MECHANIC SHOPS THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE BUT THEY DO NOT MAKE THE PART THAT NEEDS TO BE FIXED, THEY ONLY SELL A "VALVE BODY KIT" AND QUOTED ME $2000 FOR THIS REPAIR. HOWEVER, THEY ALSO STATED THAT THERE IS A 25-50% CHANCE THAT THIS REPAIR WILL NOT BE EFFECTIVE AND I WOULD THEN HAVE TO FULLY REPLACE THE TRANSMISSION FOR AN ADDITIONAL $5000+. LUCKILY THERE WERE NO INJURIES BECAUSE OF THIS PROBLEM BUT I FIND IT UNACCEPTABLE THAT NISSAN KNOWS ABOUT THIS PROBLEM BUT ONLY REQUIRES AN ABSURD AMOUNT OF MONEY TO FIX IT. I MADE A LARGE INVESTMENT IN NISSAN BASED ON THEIR REPUTATION FOR RELIABILITY AND HAVE BEEN GREATLY LET DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279217August 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
NISSAN MURANO CVT TRANSMISSION CAUSES DELAYED ACCELERATION. AFTER 65,000 MILES THE VEHICLE DID NOT IMMEDIATELY RESPOND WHEN THE ACCELERATOR WAS PUSHED. IT WOULD INCH FORWARD THEN SURGE. AT ONE TIME I BARELY AVOIDED A MAJOR ACCIDENT WHEN MERGING INTO TRAFFIC AND THE ENGINE DID NOT RESPOND TO THE ACCELERATOR; THEN SUDDENLY SHOT FORWARD A COUPLE SECONDS LATER ALMOST CAUSING A COLLISION FROM THE DELAY. WHEN I TOOK IT IN THEY SAID I NEEDED A NEW TRANSMISSION; BUT I NOTED THAT THERE WAS NOT A RISE IN RPM'S WHEN IT DID NOT ACCELERATE AS WOULD BE THE CASE IF IT WAS SLIPPING. WHEN I ASKED ABOUT THAT THEY SAID IT WAS PROBABLY THE SOLENOID SWITCH THAT KEEPS THE ENGINE FROM REVVING WHEN THERE IS A TRANSMISSION PROBLEM. AFTER CHECKING ON THE INTERNET I FOUND WEB SITES WITH MANY PEOPLE REPORTING THE SAME PROBLEM. MANY SAID THEY FOUND IT WAS THE SWITCH GETTING DIRTY AND THEN SHUTTING DOWN THE RPMS. I TRIED A TRANSMISSION FLUID CHANGE AND IT SOLVED THE PROBLEM FOR ABOUT 30,000 MILES THEN STARTING DOING IT AGAIN. I CHANGED AGAIN AND IT IS ONCE AGAIN RESOLVED. BESIDES THE FACT THAT NISSAN HAS A MANUFACTURING ISSUE HERE THIS PROBLEM IS VERY DANGEROUS. WHEN YOU STEP DOWN ON THE GAS AND THERE IS A DELAY IT CAUSES YOU TO DIVERT YOUR ATTENTION FROM DRIVING; TYPICALLY YOU AUTOMATICALLY PUMP THE GAS AGAIN. THEN THE SUDDEN SURGE FORWARD IS UNEXPECTED AND MAY PUT YOU IN A PLACE YOU DID NOT NOW (AFTER THE DELAY) WANT TO BE; ESPECIALLY IF MERGING INTO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279018August 1, 2009
SEATS
DRIVERS SEAT ROCKS AND LEANS TO THE LEFT. THIS IS EXTREMELY DANGEROUS IF IN AN ACCIDENT OR BRAKE RIGHT SIDE BRAKES HOW DO YOU MANEUVER CAR IF YOU ARE IN THE REAR SEAT, TALK ABOUT BACKSEAT DRIVER, THIS WILL BE A REALITY, I HAVE NEVER SEEN A STEERING WHEEL IN THE BACK SEAT NOR DO I WANT TO EXPERIENCE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279027August 1, 2009
ENGINE AND ENGINE COOLING
CAN STALLS ON HIGHWAY WHILE DRIVING. SERVICE ENGINE SOON LIGHT COMES ON. CAR WILL NOT START--ENGINE WILL NOT TURN OVER AFTER THIS OCCURS. NO ACCIDENT BUT COULD CAUSE ACCIDENT. REPAIRMAN INITIALLY STATED IT WAS A LOOSE GAS CAP--TIGHTENED AND SERVICE ENGINE SOON LIGHT WENT AWAY. BUT IT HAPPENED AGAIN YESTERDAY AND I STALLED OUT AT A LIGHT. CAR WOULD NOT START RIGHT AWAY. EVENTUALLY DID START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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