Mercury Cougar Complaints

1,886 consumer complaints on file.

#705875April 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE AT 50 MPH GOES INTO NEUTRAL, ENGINE REVS FAR BEYOND NORMAL RANGE, BUT VEHICLE DOES NOT PICK UP SPEED. THIS HAPPENS ERRATICALLY. AT 20K MILES (WHEN PROBLEM FIRST DEVELOPED) DEALER HAD US REPLACE TRANSMISSION FLUID, THIS DID NOTHING FOR THE PROBLEM. NOW DEALER SAYS WE NEED A NEW TRANSMISSION BECAUSE TRANSMISSION IS NO LONGER UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836914April 20, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT ANY SPEED VEHICLE STALLS. WHEN CONSUMER REACHES TO 60 MPH VEHICLE WILL SHUTDOWN, AND THE CONSUMER HAS TO COAST OFF THE HIGHWAY TO GET TO THE SIDE OF THE ROAD. VEHICLE HAS BEEN IN THE REPAIR SHOP, AND DEALER CAN'T DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545036April 16, 1999
STEERING:RACK AND PINION
ON SEVERAL OCCASIONS THE RACK AND PINION FAILED (WORN OUT), CAUSING POOR STEERING ABILITY, RESULTING IN REPAIR. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835893April 13, 1999
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED,CAUSING AN ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#705548April 12, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FIRST PROBLEMS OF BREAKING SYSTEM STARTED AT 40,000 MILES BOUGHT CAR AT 23,000 MILES. THE CAR SHIMMIES AND STERING WHEEL VIBRATES WHEN BREAKING. HAVE TURNED ROTOR TWICE AND REPLACED BRAKE PADS TWICE. MY CAR IS AT 50,000 MILES NOW AND HAVE REPLACED WITH NEW ROTORS AND NEW PADS FOR THE THIRD TIME WITHIN 10,000 MILES BECAUSE THE SHIMMING IF GETTING MORE VIOLENT AND WILL CAUSE ME TO HAVE AN ACCIDENT I AM FOR SURE BECAUSE THIS PUTS STRESS ON ALL OTHER COMPONENTS OF THE POWERTRAIN. THE DEALERSHIP HAS TOLD ME IT IS FROM OVER TORCHING OR RIDING THE BRAKES. HOWEVER I HAVE HAD THREE PREVIOUS CARS WITH NO PROBLEM WITH BRAKES AND NO ONE HAS DRIVEN THESE VEHICLES BUT ME. I DO NOT HAVE INDUSTRIAL WRENCH SO OVERTORCHING IS NOT THE PROBLEM. IN CONCLUSION SOMEONE IS GOING TO DIE FROM THIS MALFUNCTION. SOMETHING IS WRONG I HAVE ALREADY LOOKED AT THE DATA ON THIS VEHICLE FROM OTHER PEOPLE AND THEIR IS CONSIDERABLE AMOUNT OF PROBLEMS WITH THE BRAKING SYSTEM THAT FORD NEEDS TO LOOK INTO AND RECALL I BELIEVE.( DOT NUMBER: TIRE SIZE: 16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705411April 8, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
STEEL BRAKE LINE ON REAR AXEL FAILED FIRST. STEEL BRAKE LINE ON TO RIGNT FRONT FAILED THIS TIME. LEFT FRONT STEEL BRAKE LINE SHOWED SIGNS OF FAILURE AND WAS REPLACED TOO. LINES ARE RUSTING THROUGH WHERE ATTACHED TO FRAME OR AXLE. BOUGHT CAR IN INDIANA, BUT LATER FOUND OUT IT CAME FROM WISCONSIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836559April 6, 1999
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS RUNNING WHILE PARKED AND HEATER WAS TURNED ON WHEN DRIVER NOTICED THAT THE TEMP GAUGE INDICATED HIGH TEMPERATURES. VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DETERMINED THAT THE HEAD GASKET ON THE LEFT SIDE WAS BLOWN OUT AND THERE WAS WATER IN THE OIL. REPAIRS WERE MADE AT OWNER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836350March 31, 1999
SEAT BELTS
AUTOMATIC SHOULDER RESTAIN SEAT BELT BROKE. WHICH, WHEN CONSUMER IS GETTING INTO THE VEHICLE THE SEAT BELT TRACK ISN'T WORKING. CONSUMER CAN'T DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705159March 31, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE BRAKES GRIND.THIS IS THE SECOND TIME I HAVE HAD IT IN THE GARAGE TO FIX THIS PROBLEM IN TWO MONTHS. WHAT HAPPENS WHEN THE WARRANTY EXPIRES?, AND WHAT DO I DO IF THIS KEEPS OCCURRING? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544745March 31, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:COOLING SYSTEM
SINCE PURCHASE OF VEHICLE BRAKES HAVE CONTINUALLY EXPERIENCED SQUEAKING AND GRINDING NOISE, TSB #12260 STATES THE CAUSE MAY BE FROM THE SILVER DACROMET COATING ON THE ROTORS, WHICH ARE EMBEDDING ITSELF INTO THE PADS, NO CURRENT REPAIRS TO RECTIFY AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836257March 29, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE SHIFT LEVER HAS AN OVERDRIVE.CANNOT USE OVERDRIVE BUTTON. TOOK TO MECHANIC. DOES NOT KNOW HOW TO REPAIR OVERDRIVE BUTTON. THE LEVER HAD FALLEN OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705026March 28, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THE BRAKES ARE HAVING TO BE COMPLETLY REPLACED (PADS AND ROTORS). IF NOT VEHICLE IS UNSAFE FOR OPERATION. CURRENTLY BRAKES ARE LASTING ABOUT 2,500 MILES. TORQUE CONVERTER IS HAVING TO BE REPLACED EVERY 15,000 MILES. PERHAPS FROM HAVING TO DO MORE WORK IN STOPPING THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836198March 26, 1999
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR CAUGHT ON FIRE TWICE, COULD HAVE CAUSED INJURIES. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#836110March 24, 1999
ENGINE AND ENGINE COOLING:ENGINE
WAS DRIVING APPROXIMATELY 40MPH WHEN ENGINE HEAD GASKETS BLEW OUT. WILL BE TAKING VEHICLE TO DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704859March 24, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES MAKE GRINDING SOUND AND SQUEAK. DEALER TOLD ME TO LIVE WITH IT UNTIL FORD COMES UP WITH A FIX... ALSO TRUNK LID WILL NOT OPEN CONSISTANTLY WITH REMOTE OR BUTTON IN THE CAR---DEALER CLAIMS IT WORKS-I HAVE YET TO FIND ANYONE WHO COULD MAKE IT WORK CONSISTANTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704547March 17, 1999
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET REPLACED (BOTH BANKS) THREE GARAGES STATED THE HEAD GASKET PROBLEM WAS COMMON IN MOST 3.8 LITRE ENGINES. MASTER MECHANIC CONSIDERS THIS TO BE A QUALITY ISSUE, AND A RECALL SHOULD BE ISSUED. MECHANIC FURTHER STATED THAT THE JAPANESE WOULD NOT LET THIS PROBLEM GO PAST THEIR PRODUCTION LINE AND THE GERMAN'S WOULD COMPLETELY THROW OUT ANY REPEATED MECHANICAL DEFECTS. THIS IS THE FOURTH FORD/MERCURY AUTOMOBILE I HAVE OWNED AND THE MECHANICAL PROBLEMS I HAVE INCURRED ARE USUALLY REPEATED YEAR-TO-YEAR/MODEL-TO-MODEL. I HAVE SAVED ALL RECEIPTS FOR REPAIRS FOR ALL FORD VEHICLES OWNED AND WILL SEND A LETTER WITH COPIES TO FORD'S PRESIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704592March 17, 1999
ENGINE AND ENGINE COOLING:ENGINE
THIS OILPAN GASKET MADE OF RUBBER THAT SWELLS IN OIL AND WILL BLOW OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835900March 16, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE SHIFTING GEARS, THE GEAR LEVER CAME OFF IN DRIVER'S HAND. ALSO, OVERDRIVE FAILED TO WORK. THE GASKETS BLEW UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704514March 16, 1999
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
BOTH HEAD GASKETS BLOWN; HOWEVER, COMPLAINTS RE; FAULTY TEMPERATURE GUAGE SUBMITTED TO DEALER SINCE 10/15/1993. REPAIR COST: $1390.92 (INCL. TAX).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704516March 16, 1999
SUSPENSION:FRONT
COMPLAINTS RE; FRONT AND REAR SUSPENSION SUBMITTED TO DEALER SINCE 1994; CLUNKING, CREAKING, ROUGHNESS STEERING; NOW DEALER SUBMITS REPAIR ESTIMATE AT $907.95 +TAX. LET ME KNOW WHERE/HOW TO SUBMIT COMPLAINTS RE: AUTO SERVICE/DEALERS. THX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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