Mercury Cougar Complaints

1,886 consumer complaints on file.

#546036June 8, 1999
SEATS
DEFECTIVE SEAT MATERIAL IN THE REAR STARTED TO BURN WHEN SUN REFLECTED OFF OF MIRROR IN THE REAR. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837131June 7, 1999
EXTERIOR LIGHTING:HEADLIGHTS
EA99005, WHILE IN USE, THE HEADLIGHTS GO ON AND OFF WHICH MAY AFFECT VISIBILITY AND MAY RESULT IN A CRASH. ALSO SAME PROBLEM ON 1991 MERCURY COUGAR VIN# [XXX], WHICH HAPPENED ON APR. 26, 1999, AT 69,000 MILES. THIS VEHICLE WAS BOUGHT NEW. THERE IS A RECALL FOR THE 1993 COUGARS FOR THE HEADLIGHTS, BUT NOT FOR 1991 AND 1992 WHICH HAS THE SAME PROBLEM. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839002June 7, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A LEAKAGE WITHIN THE FUEL INJECTION SYSTEM. WHENEVER CONSUMER PUT GAS INTO THE VEHICLE, THE GAS LEAKS OUT, AND THE CONSUMER CAN SMELL GAS IN VEHICLE. VEHICLE HAS BEEN IN REPAIR SHOP THREE TIMES FOR THE FUEL INJECTION. ALSO CONSUMER HAD TRANSMISSION IN REPAIR SHOP FOUR TIMES. VEHICLE IS STILL IN REPAIR SHOP FOR FUEL INJECTION PROBLEMS, AND DEALER CAN'T DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545957June 4, 1999
STRUCTURE:BODY
DESIGN OF SUN VISOR SUPPORT ROD CAUSING THE CONSUMER TO HIT HIS HEAD ON THE ROD DURING REAR END COLLISION. NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#545875June 2, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
THERMOSTAT FAILED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782379May 28, 1999
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION FAILED WHILE DRIVING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706835May 25, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN THE FUEL TANK IS FULL OR NEAR FULL, A STRONG GASOLINE ODOR IS PRESENT. APPEARS TO BE THE SAME AS ODI ID-807696 EXCEPT WE DON'T SEE ANY FUEL LEAKAGE. WHAT RECOURSE DO WE HAVE WITH THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706802May 24, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE REAR BRAKE ROTORS NEED TO BE CUT DUE TO WARPING. THIS IS THE FIRST PROBLEM WITH THE REAR BRAKES BUT, THE FRONT ROTORS HAVE HAD TO BE CUT DOWN EVERY 12,000-15,000 MILES SINCE NEW. AT 48,000 MILES THE FRONT ROTORS COULD NOT BE CUT ANY MORE AND NEEDED REPLACED. THEY WERE CUT THREE TIMES BEFORE BEING REPLACED. I HAD A SIMILAR PROBLEM WITH A 1989 MERCURY COUGAR AND MERCURY DID FIND A PROBLEM EITH THE ROTORS BEING TO THIN. AFTER BEING REPLACED I NEVER HAD ANOTHER PROBLEM WITH THEM FOR OVER 70,000 MILES. I'M TRYING TO FIND OUT IF THERE IS ANY KNOW PROBLEMS OR REPAIRS FOR MY CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706760May 22, 1999
SEAT BELTS:FRONT:ANCHORAGE, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I HAVE BEEN TRAPPED SO TO SPEAK IN MY CAR AND HAD TO MANUALLY REMOVE THE SEAT BELT- I CAN SEE THIS BEING A VERY SERIOUS PROBLEM I HAVE ATTEMPTED TO HAVE IT TAKEN CARE OF BUT HAVE TO RETURN TO THE DEALER THAT DID THE REPAIRS - IN SAYRE , PA. -- THEY ALSO REPLACED THE HINGES ON THE DRIVER'S SIDE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838137May 19, 1999
VEHICLE SPEED CONTROL
WHEN TRAVELING AT ANY SPEED OR WHEN MAKING A STOP VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING. CONSUMER HAS CONTACTED THE DEALER, DEALER REPLACED SENSOR. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837835May 12, 1999
STEERING:RACK AND PINION:RACK
WHILE DRIVING THE POWER STEERING RACK BROKE, CAUSING LOSS OF CONTROL. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837784May 11, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ONGOING PROBLEM WITH ABS/ FRONT BRAKE WEARING EXCESSIVELY. ROTORS REPLACED ON THREE OCCASIONS, AND BRAKE PADS HAVE TO BE REPLACED EVERY 10,OOO MILES. DEALER NOTIFIED, AND INFORMED CONSUMER THAT WAS NORMAL FOR THIS VEHICLE. CONSUMER SEEKING HELP FROM NHTSA, AND BELIEVES THIS IS A MANUFACTURER'S DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837631May 7, 1999
ELECTRICAL SYSTEM:WIRING
VEHICLE WAS PARKED INSIDE THE GARAGE AND IT CAUGHT ON FIRE DUE TO ELECTRICAL WIRING SHORT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#837491May 5, 1999
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT BUCKLE HOUSING CRACKED. THE DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706226May 4, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS PROBLEM HAS BEEN WITH THE CAR SINCE ITS PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545336May 3, 1999
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE CAUGHT FIRE PRIOR TO IGNITION SWITCH RECALL NOTICE REPAIR. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#836667May 3, 1999
ELECTRICAL SYSTEM:HORN
THE HORN BUTTON IS HARD TO PRESS DOWN, AND WON'T BLOW THE HORN IN AN EMERGENCY SITUATION. DEALER INDICATED ALL NEW VEHICLES OF THIS TYPE HAVE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836356April 30, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WHILE DRIVING ABOUT 65 MPH THE FIRST TIME AND 35 MPH THE SECOND TIME, CONSUMER TURNED ON THE WINDSHIELD WIPER SWITCH, AND WINDSHIELD WIPERS STARTED WORKING FOR AWHILE, BUT STOPPED, AND AFTER A MINUTE OR SO THEY STARTED WORKING AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837000April 22, 1999
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING PUMP FAILED, CAUSING THE STEERING SYSTEM TO MALFUNCTION WHICH MAY RESULT IN LOSS OF STEERING CONTROL. STEERING PUMP HAS BEEN REPLACED 5 TIMES. DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837020April 22, 1999
SEATS
WHEN THE GAS PEDAL IS APPLIED THE SEAT MOVES SLIGHTLY REARWARD, AND WHEN APPLYING THE BRAKES THE SEAT MOVES SLIGHTLY FORWARD. DEALER SAYS ITS THE SEAT TRACKS THAT NEED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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