Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10777922September 27, 2015
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
THE ENGINE OF MY CAR STALLED SUDDENLY, BRAKING POWER WAS REDUCED DRAMATICALLY. I WAS ABOUT TO GET INTO A SERIOUS CRASH BUT LIKELY THIS HAPPENED IN A LOCAL STREET AT A TRAFFIC LIGHT WHEN EVERYONE WAS READY TO SLOW DOWN AND STOP. MY DEALER TOLD ME THE ENGINE STALLED DUE TO A BROKEN VACUUM INTAKE MANIFOLD LINKAGE WHICH CONTROLS AIR IN AND OUT IN THE SYSTEM. THE ONLY WAY TO FIX IS TO REPLACE THE ENTIRE MANIFOLD ($2100) AND MERCEDES BENZ DOES NOT OFFER AN EXTENDED WARRANTY ON THIS COMPONENT. I WAS SURPRISED WITH THE QUALITY OF MB ESPECIALLY WHEN I CHECKED THE INTERNET TO FIND OUT HUNDREDS WITH THE SAME INCIDENT AND WITH MANY UNPLEASANT CUSTOMERS. THE BROKEN INTAKE MANIFOLD LINKAGE IS 100% DESIGN ISSUE. MY CAR HAS 107K MILES, I HAD MY EXTENDED WARRANTY UP UNTIL 100K, SO I CAN'T BELIEVE THESE 7K MILES CAUSED THIS LINKAGE TO BE BROKEN. IT IS A DESIGN ISSUE (PROBABLY CHEAP PLASTIC PART THAT AGED OVER TIME). MB HAD SEVERAL EXTENDED WARRANTY ON OTHER MAJOR COMPONENTS SUCH AS: GAS TANK ($2,400) AND SBC PUMP ($2,000) DUE TO FATAL INCIDENTS, SO I AM NOT SURE HOW MANY PEOPLE HAVE TO DIE IN CAR CRASHES BEFORE MB OFFERS THIS EXTENDED WARRANTY. I CAN'T BELIEVE I AM SAYING THIS ABOUT MB QUALITY, BUT JUST GO ONLINE AND YOU WILL FIND OUT MORE AND MORE ABOUT THESE ISSUES. THE PROBLEM WITH THIS COMPONENT IS THE FACT THAT IT IS UNPREDICTABLE BECAUSE IT DEPENDS ON THE POSITION OF THESE FLABS (CLOSED, SEMI OPENED, OPENED POSITION). WHICH MAKES IT SCARY TO DRIVE THE CAR WHEN YOU KNOW THAT THIS MAY HAPPEN AT ANY TIME AND IT COULD IMPACT YOUR LIFE AND THE LIVES OF YOUR BELOVED ONES AND PROBABLY OTHERS WHO WOULD BE DRIVING AROUND YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776518September 24, 2015
TIRES, TIRES:SIDEWALL
DEFECTIVE CONTINENTAL TIRE WITH SIDEWALL BUBBLES ON SIX MONTH OLD 2015 MERCEDES BENZ E350. MERCEDES BENZ OF BUCKHEAD ACKNOWLEDGED THE TIRE WAS DEFECTIVE AND REPLACED IT AT NO COST. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767277September 22, 2015
FUEL/PROPULSION SYSTEM
THERE'S A VERY STRONG ODOR OF GASOLINE AFTER REFUELING. MOST NOTICEABLE WHEN PARKED IN THE GARAGE. I DON'T TOP OFF MY TANK. JUST STARTED HAPPENING THIS MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767398September 22, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL CONSTANTLY IN THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS REFUELED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767446September 22, 2015
SEAT BELTS
THE PURPOSE OF THIS IS TO ALERT YOU OF A SAFETY HAZARD / PRODUCT DEFECT OF THE SEATBELT BUCKLE IN THE 2007 MERCEDES BENZ E350 4MATIC WAGON (?MB E350 WAGON?). I HAVE SENT A SIMILAR LETTER TO MERCEDES BENZ REPORTING THE SITUATION. ON AUGUST 7, 2015 WHILE RIDING IN THE FRONT PASSENGER SEAT OF AN MB E350 WAGON, I PLACED MY LEFT HAND ON THE LEFT SIDE OF MY SEAT NEAR THE SEATBELT BUCKLE, AS LEVERAGE IN ORDER TO ADJUST MY SITTING POSITION. AS I SHIFTED MY POSITION, THE SEATBELT MOVED THROUGH THE INSERTING (TOP) PART OF THE BUCKLE, AND IN THE PROCESS SEVERELY AND PAINFULLY PINCHED THE SKIN ON THE INSIDE OF MY LEFT FOREARM. ALTHOUGH THE SEATBELT BUCKLE ?LET GO? OF MY SKIN IT CAUSED A SERIOUS CONTUSION: WITHIN SECONDS OF THE INCIDENT, A PAINFUL, 2-3INCH LONG, RAISED/SWOLLEN CONTUSION DEVELOPED ON MY FOREARM. THE CONTUSION QUICKLY TURNED VERY DARK RED AS THE BLOOD CONTINUED TO POOL UNDER MY SKIN. THINKING THIS WAS A ONE OFF OCCURRENCE, FEW MINUTES LATER, I ONCE MORE ATTEMPTED TO SHIFT MY SITTING POSITION IN THE SAME MANNER AS ABOVE, ONLY TO SUFFER THE EXACT SAME INJURY AGAIN. THE SEATBELT BUCKLE CAUSED INJURY TO A SMALLER AREA BUT THIS TIME IT SLIGHTLY BROKE THE SKIN. AGAIN,A PAINFUL DARK RED SWOLLEN CONTUSION DEVELOPED IMMEDIATELY. (ON 9.22.2015 I MAILED A LETTER TO THE NHTSA WITH 4 PICTURES OF MY FOREARM FOR YOUR REFERENCE. PIC #1-3 WERE TAKEN IMMEDIATELY FOLLOWING THE INJURIES AND PICT #4 WAS TAKEN SEVERAL DAYS LATER. BOTH INJURIES WERE VERY PAINFUL WHEN THEY OCCURRED AND MY ARM AS QUITE SORE FOR SEVERAL DAYS LATER.) FOLLOWING MY INJURIES, I ASKED MY FRIENDS AND FAMILY IF THEY HAD EXPERIENCED THE SAME INJURY CAUSED BY THE SEATBELT BUCKLE, AND SEVERAL OF THEM HAD. I DO NOT WISH TO SPECULATE HOW SEVERE THE INJURIES WOULD BE IF THIS OCCURS TO AN ELDERLY INDIVIDUAL WHOSE SKIN IS OFTEN MORE DELICATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767459September 22, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED MINOR INJURIES, WHICH REQUIRED THE CONTACT TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND THEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10766455September 21, 2015
TIRES
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350 EQUIPPED WITH CONTINENTAL CONTIPROCONTACT TIRES, SIZE: 245/40R18. WHILE DRIVING AT 20 MPH OVER A POTHOLE, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TIRE WAS REPLACED. THE CONTACT REPLACED THE OTHER THREE TIRES ON SEPARATE OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 6,000 AND THE TIRE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766539September 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. WHILE DRIVING 5 MPH, ALL THE ELECTRICAL FUNCTIONS FAILED IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764642September 17, 2015
UNKNOWN OR OTHER
FOR THE PAST FEW YEARS I HAVE NOTICED A STRONG SMELL OF GASOLINE IN THE GARAGE WHEN I FILL-UP MY CAR. I GOT INTO THE PRACTICE OF FILLING-UP ONLY 3/4 OF THE TANK AND THE SMELL OF GAS WAS LESS NOTICEABLE THEN. FOR THE PAST WEEK I HAVE NOTICED THE SMELL OF GAS IS VERY STRONG NO MATTER HOW MUCH GAS IN THE TANK. I AM VERY CONCERNED. THE GASOLINE SMELL GIVES ME A HEADACHE AND I AM SURE IS NOT GOOD FOR MY HEALTH AND COULD LEAD TO A POSSIBLE EXPLOSION. I THINK THE MANUFACTURER SHOULD RECALL AND FIX THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763086September 11, 2015
FUEL/PROPULSION SYSTEM
I HAVE BEEN SMELLING GASOLINE FOR MONTHS NOW ON THE EXTERIOR OF MY CAR, ON 9/9/15 I STARTED THE CAR DROVE A SHORT DISTANCE IT DIED IN THE MIDDLE OF THE STREET. I HAD IT TOWED TO MERCEDES WHO SAID I NEEDED A NEW GAS TANK INSTALLED FOR 3600.00. I ASKED ABOUT THE CLASS ACTION REGARDING FUEL TANKS AND THEY TOLD ME IT ONLY APPLIES TO VEHICLES WITH PLASTIC GAS TANKS? I HAVE ALREADY BEEN FORCED TO REPLACE THE TRANSMISSION 6800 AND THE TOP END OF THE ENGINE 4400 AND NOW THIS. MB NEEDS TO PAY FOR THIS REPAIR IN FULL. PLEASE HELP! THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763262September 11, 2015
FUEL/PROPULSION SYSTEM
FILLED UP GAS TANK MONDAY EVENING AND PARKED IN GARAGE.I WOKE UPTO VERY STRONG SMELL OF GAS-FUMES IN MY GARAGE .TOOK IT TO AUTO REPAIR SHOP I GO TO.WRITTEN DIAGNOSIS GIVEN.TECH FOUND FUEL SENDER ON THE DRIVER SIDE TO BE CRACKED LEAKING FUEL.TECH RECOMMENDED REPLACING FUEL TANK ASSEMBLY.VEHICLE NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761542September 4, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350. WHILE PARKED, A STRONG FUEL ODOR EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS NO FUEL LEAKAGE VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SENDER CRACKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760310August 31, 2015
ENGINE, ELECTRICAL SYSTEM
I WAS DRIVING MY MERCEDES E350 ON I-95 NORTH BOUND SOMEWHERE NEAR PHILADELPHIA. MY FAMILY INCLUDING MY WIFE AND MY TWO SONS WERE ALSO ON THE CAR. SOMEHOW, ALL OF SUDDEN, THE VEHICLE WAS NOT UNDER CONTROL, WHICH IS, THE VEHICLE QUICKLY SLOWED DOWN AND DESPITE THE FACT THAT I KEPT PRESSING THE GAS PEDAL, THE VEHICLE DID NOT MOVE (I BELIEVE THAT THE ENGINE WAS SHUT DOWN FOR SOME REASON). I HAD TO USE HAZARD SIGNALS TO WARN THE VEHICLES OF THE DRIVERS BEHIND ME. MEANWHILE, MY SON ADVISED ME TO PRESS THE SOS BUTTON OF MY VEHICLE. FORTUNATELY SOME DRIVERS NOTICED THAT MY VEHICLE WAS NOT MOVING AND SOME OF THEM HELP ME SWITCH THE TRANSMISSION TO NEUTRAL AND HELPED PUSH MY VEHICLE TO THE ROAD SIDE. WE ALSO GOT HELP FROM POLICE OFFICERS TO ESCORT MY FAMILY MEMBERS TO THE NEARBY TRAIN STATION AND MY VEHICLE WAS TOWED TO THE SERVICE DEPARTMENT OF RAY CATENA, EDISON, NJ, WHERE I PURCHASED THE VEHICLE. THE SERVICE ADVISER ASKED ME TO PAY $135 FOR THEM TO EXAMINE WHAT WAS WRONG WITH THE VEHICLE. MY CONCERN IS THAT MERCEDES E350 IS SUPPOSED TO BE A CAR WITH GOOD AND SAFE QUALITY, SO WHY DID IT HAPPEN TO MY VEHICLE. I ALWAYS HAVE MY CAR MAINTAINED BY MERCEDES SERVICE DEPARTMENT ON A SCHEDULED BASIS. I (AND MY FAMILY MEMBERS) COULD HAVE GOTTEN KILLED THAT DAY. I ALSO WORRY THAT AFTER THE VEHICLE IS REPAIRED, THE SAME OR SIMILAR SITUATION COULD HAPPEN AGAIN. SO PLEASE ADVISE WHAT I SHOULD DO WITH THIS EVENT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759902August 28, 2015
STEERING
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ E350. WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS NO STEERING FLUID, THE CONTACT REFILLED THE VEHICLE WITH STEERING FLUID, BUT THE FLUID DEPLETED AT A FASTER RATE THAN USUAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAL AND THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,700. MA 10/19/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED IN 2011 UNDER RECALL BUT, THE FAILURE RECURRED. UPDATED 03/21/2016*JS *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759181August 25, 2015
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 50 MPH, THE TIRES ON THE VEHICLE BECAME INOPERABLE AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED, WHICH INDICATED THAT THERE WAS 20 LBS OF PRESSURE INTERMITTENTLY DROPPING TO 0. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758710August 24, 2015
FUEL/PROPULSION SYSTEM
WHEN FILLING UP THE GAS TANK TO FULL, A DISTINCT GASOLINE SMELL IS PRESENT. WHEN THE CAR IS DRIVEN AND THE GASOLINE INDICATOR IS LESS THAN FULL, THE DISTINCT SMELL GOES AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749010August 16, 2015
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
FOR SEVERAL TIMES NOW I CAN SMELLING A STRONG ODOR OF GASOLINE INSIDE AND OUTSIDE OF THE CAR, EVEN MORE SO AFTER PUMPING GAS ON THE CAR. SOMETIMES I CAN SEE A SMALL LEAK INTO THE PARKING SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748810August 14, 2015
FUEL/PROPULSION SYSTEM
STEPPED INTO MY 2006 E55 AMG IN THE MORNING TO A STRONG FUEL ODOR, DROVE THE CAR A FEW MILES, STILL SMELLED THE FUEL. WHEN I CAME HOME I JUMPED ON TO THE COMPUTER AND SEARCHED ON GOOGLE ABOUT FUEL ODER INSIDE W211 CHASSIS CARS. FOUND A LOT OF OTHER OWNERS HAVE EXPERIENCED SAME SYMPTOMS, CONFIRMED BY LIFTING UP REAR SEATS TO FIND FUEL PUDDLE UNDER THE SEAT CUSHION BEHIND THE DRIVER SIDE. THE CUSHION, SOUND DEADENING MATERIAL AND WIRES WERE ALL WET FROM FUEL. IMMEDIATELY TOOK THE CAR TO MERCEDES AT FOOTHILL RANCH IN CA, AND THEY STATED THERE IS A OPEN RECALL AND WARRANTY EXTENSION. HOPING TO GET THIS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747603August 10, 2015
POWER TRAIN, STEERING
VEHICLE WENT INTO LOW GEAR UNSUSPECTINGLY, AND STEERING BECAME DIFFICULT VEHICLE WENT INTO LIMP MODE WITHOUT AND WARNING. VEHICLE COULD NOT BE DRIVEN OVER 30MPH VEHICLE WOULD NOT SHIFT BACK INTO HIGHER GEAR. VEHICLE IS PARKED AND VEHICLE IS STILL STRUCK IN LOW GEAR WILL NOT COME OUT OF LOWER GEAR.I NOTICE YOU HAVE A RECALL ITEM LI27-22 COMPONET 103700 POWER TRAIN AUTOMATIC TRANSMISSION TORQUE CONVERTER 6-29-11 NHTSA ITEM 10038976 AND ONE DATED BY NHTSA DATED 7-24-14 COMPONENT 103000POWER TRAIN AUTOMATIC TRANSMISSION ITEM#10056470
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747053August 7, 2015
FUEL SYSTEM, GASOLINE
SERIOUS FUEL LEAK IN TANK WITH FUMES UPDATED 10/9/15 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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