Kia Sorento Complaints

10,397 consumer complaints on file.

#11385649December 30, 2020
STRUCTURE:BODY
MULTIPLE AREAS WHERE PAIN IS CHIPPING OFF. ONE LARGE AREA ON DRIVER'S SIDE FRONT POST WITH DE LAMINATION OF WHITE PEARL PAINT. NOTICED IT MORE THAN A YEAR AGO. JUST TOOK IN FOR BODY WORK AND IT WAS ERCOMENDED I RESEARCH FOR OTHER ISSUES THAT PEOPLE HAVE REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385657December 30, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORRENTO. THE CONTACT STATED THAT HIS WIFE WAS DRIVING THROUGH A SNOW STORM AND THE VEHICLE STALLED SEVERAL TIMES. THE WIFE PULLED THE VEHICLE OVER AND CALLED FOR A TOW AND A NEW BATTERY WAS BOUGHT AND THE OLD ONE WAS REPLACED. THE FAILURE RECURRED ON THE SAME DAY. THE VEHICLE WAS TAKEN TO AN INDEPENDNENT MECHANIC WHO OBSERVED THE VEHICLE SHUTTING ON AND OFF AND REFERRED THE CONTACT TO DANBURY KIA (100A FEDERAL ROAD, DANBURY, CT 06810, (203) 730-5737). THE DEALER RECOMMENDED THE STARTER BE REPLACED. THE REPAIRS WERE COMPLETED BUT THE VEHICLE LOSS ACCELERATION THE SAME DAY AFTER IT WAS PICKED UP AND SHUT OFF WHEN IT WAS PULLED OVER. THE VEHICLE WAS TOWED BACK TO THE DEALER AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385407December 29, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 3 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO WAGNER KIA OF SHREWSBURY (730 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 581-5700) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING LIGHT HAD BEEN CLEARED OUT OF THE SYSTEM. WHILE ATTEMPTING TO LEAVE THE DEALER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER, ALTERNATOR, AND DRIVE BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385494December 29, 2020
STRUCTURE:BODY
THE PAINT ON BOTH SIDES OF FRONT WINDOW SPONTANEOUSLY STARTED CHIPPING SYMMETRICALLY AND BILATERALLY. I JUST NOTICED IT ONE DAY WHEN IT WAS PARKED. IT WORSENS WITH EVERY DAY. SOME TINY AREAS ON THE FRONT HOOD ARE BEGINNING TO CHIP AS WELL. IT STARTS AS A TINY CHIP THEN CHUNKS START TO PEEL OFF. I'M EXTREMELY DISSATISFIED. THE KIA DEALER TOLD ME THAT IT MUST HAVE BEEN ROCKS THAT HIT THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385521December 29, 2020
VISIBILITY/WIPER
2016 KIA SORENTO V6 LX FWD AUTOMATIC -- ONE DAY, SUDDENLY, THE WIPER FLUID LEAKED ALMOST THE ENTIRE TANK ON OUR GARAGE FLOOR IMMEDIATELY AFTER FILLING. NO OTHER SMALL LEAKS WERE NOTICED BEFORE THIS MAJOR FAIL. I FOUND KIA BLOGS IN ABUNDANCE AND A LARGE NUMBER OF YOUTUBE VIDEOS REPORTING THE SAME ISSUE. THERE WAS EVEN SPECULATION IN SEVERAL KIA FORUMS THAT THE PROBLEM WAS SO PREVALENT KIA SHOULD, AT A MINIMUM, PUBLISH A SERVICE BULLETIN, AND SOME URGED FOR A BONA FIDE RECALL. I CHECKED THE POINT OF FAILURE AS SUGGESTED IN SEVERAL VIDEOS AND BLOGS, AND INDEED IT WAS A CRACK IN THE WASHER PUMP MECHANISM, APPARENTLY AROUND THE WHITE BULBOUS PIECE THAT BIFURCATES ON OPPOSITE SIDES WHERE RUBBER TUBES ARE ATTACHED TO PLASTIC PROTRUSIONS, AND FROM THERE THE FLUID IS DISPENSED TO EACH OF TWO NOZZLES NEAR THE BASE OF THE WINDSHIELD THAT RELEASE THE FLUID ON DEMAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385526December 29, 2020
STEERING
THE STEERING ON MY SORENTO EX FEELS 'STICKY' AND UNSAFE. WHENEVER DRIVING, WHETHER IN THE CITY, ON THE HIGHWAY, OR IN A NEIGHBORHOOD, IT FEELS AS THOUGH THE STEERING WHEEL IS CONSTANTLY GETTING STUCK FOR HALF OF A SECOND AND NEEDS CONSISTENT READJUSTMENT. THE PROBLEM IS ESPECIALLY EVIDENT WHEN DRIVING AROUND A TURN, BUT IT IS VERY NOTICEABLE EVEN WHILE DRIVING ON A STRAIGHT ROAD OR HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385540December 29, 2020
STRUCTURE:BODY
MY 2014 KIA SORENTO HAS DRASTICALLY CHIPPED ON ITS OWN THE PAINT PEELS OFF EVERY-TIME I WASH MY CAR, THE PAINT OVER TIME HAS GOTTEN A LOT WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385194December 28, 2020
STRUCTURE:BODY
THE KIA PAINT ON MY WHITE PEARL KIA SORENTO HAS BEEN PEELING AND RUSTING. THIS HAS BEEN GOING ON SINCE 2017 AND BEGINNING AT ABOUT 40K MILES. I CAN'T BELIEVE HOW MANY OTHER WHITE KIAS ARE DOING THE SAME THING. THE PATCHES ARE GETTING WORSE AND PEELING IN BIG CHUNKS NOW. MY CAR IS ONLY 5 YEARS OLD AND TOLD BY KIA THIS IS NOT COVERED. I AM DISAPPOINTED IN KIA FOR NOT TAKING FAULT ON CLEARLY CHEAP PAINT PLACED ON ALL WHITE PEARL KIAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385192December 28, 2020
STRUCTURE:BODY
PAINT DELAMINATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385052December 26, 2020
ELECTRICAL SYSTEM
THE HEADLIGHTS WILL GO OFF AT SPORADIC TIMES WHILE DRIVING. THIS CONDITION IS FRIGHTENING, PARTICULARLY AT NIGHT SINCE WE LIVE IN A RURAL AREA WITH NO STREET LIGHTS ON MANY OF THE ROADS. IT IS EXTREMELY DANGEROUS TO FIND YOURSELF IN TOTAL DARKNESS ON COUNTRY ROADS THAT HAVE DEEP DITCHES ON EITHER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384912December 25, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
HI I AM WRITING YOU ON BEHALF OF MY KIA SORRENTO 2012 I'VE BEEN HAVING PROBLEMS THE LAST PAST NINE MONTHS AFTER MY CAR WOULDN'T START I SUPPOSEDLY ASSUMED IT WAS THE BATTERY SO I HAD THE BATTERY CHANGED IN THE LOCK AT THE BATTERY IS ABOUT 78 YEARS OLD SO I CHANGED IT AFTER CHANGE THAT STILL DRAIN AFTER EVERY MONTH MY CAR WOULD JUST TURN OFF IN THE MIDDLE OF ME DRIVING OR STOPPING AT A STOP SIGN WHEN I PUT MY AC OR MY HEATER ON IT DROPS IDLE AND IT MAKES THE CAR REALLY HEAVY TO THE POINT WHERE IT FEELS LIKE IT'S HOLDING BACK MY CAR HAS BEEN DOING THIS OCCASIONALLY OFTEN ON WHERE I'LL BE DRIVING A LONG DISTANCE OR A SHORT DISTANCE WITH THE AC ON AND AS I'M PARKING TURN OFF THE AC IN THE CAR WHILE I GO UP AND DOWN AND WILL DROP IDOL AND JUST TURN OFF THE VEHICLE WITHOUT ANY SPIDERS I DO NOT KNOW WHAT'S GOING ON WITH THE VEHICLE I'VE HAD IT CHECKED OUT EVERY MONTH FOR THE LAST PAST NINE MONTHS AND PAID FOR THE DIAGNOSIS WHICH THEY ALWAYS KEEP ON TELLING ME THERE'S NOTHING WRONG WITH THE VEHICLE I HAVE LOOKED UP MY VEHICLE VIN NUMBER AND HAVE PUT IN THE NHTSE NUMBER AND I HAVE A FORM YOU RECALLS AND THEY LOOK LIKE ENGINE CESAR AN ENGINE FIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384746December 23, 2020
STRUCTURE:BODY
PAINT IS PEELING OFF BONY. WHITE PEARL. THIS APPEARS TO BE A VERY WIDESPREAD PROBLEM WITH HYUNDAI AND KIA AUTOMOBILES AS THERE ARE PEOPLE ESTABLISHING CLASS ACTION LAWSUITS ON THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384507December 22, 2020
EXTERIOR LIGHTING
LOW BEAM LIGHTS ARE DANGEROUSLY DIM. CONSTANTLY HAVE TO USE HIGH BEAMS WHEN SAFE TO DO SO. HAVE TO CHANGE THEM EVERY SIX MONTHS OR SO BECAUSE THEY ONE OR THE OTHER STOPS WORKING. HAVE HAD IT CHECKED OUT FOR THIS PROBLEM AND THEY CANNOT FIND AN ISSUE. MAY HAVE TO TRADE THIS CAR IN DUE TO THIS DANGEROUS SITUATION. VERY FRUSTRATING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384576December 22, 2020
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PROVIDE ADEQUATE ILLUMINATION. THE CONTACT DROVE TO HER DESTINATION USING THE HI-BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO BEV SMITH KIA STUART (3131 SE FEDERAL HWY, STUART, FL 34994) AND THE CONTACT WAS INFORMED THAT THE LOW-BEAM BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 49,014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384633December 22, 2020
EXTERIOR LIGHTING
WITH THE HEADLIGHTS ARE IN THE AUTO POSITION, WHILE IN MOTION, THE HEADLIGHTS RANDOMLY TURN OFF WHEN THE TURN SIGNAL IS ACTIVATED AND WHEN CHANGING TO HIGH AND LOW BEAM. WHILE IN THE AUTO POSITION, THE HEADLIGHTS ALSO COME ON RANDOMLY WHEN THE CAR IS PARKED AND NOT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384458December 21, 2020
UNKNOWN OR OTHER
PEARL WHITE PAINT IS PEELING FROM THE BASE COAT. STARTED PEELING AT 90K MILES. PAINT WARRANTY ENDED AT 40K MILES. THERE IS A CURRENT LAWSUIT IN PROGRESS ON THIS ISSUE. I AM NOT A PART OF THAT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384258December 20, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS INITIALLY WERE JUST FLICKERING ON OCCASION NOW HEADLIGHTS ARE TURNING OFF WHILE DRIVING. SOMETIMES THEY GO BACK ON AND SOMETIMES THEY DON'T. WARNING ⚠️ COMES ON AND DASH DISPLAY ALSO INDICATES A HEADLAMP ISSUE. SOMETIMES TURNING THEM ON AND OFF HELPS.BEEN GRADUALLY GETTING WORSE. NOW ALL LIGHTS WILL NOT TURN ON INCLUDING BRIGHTS. HORN ALSO NOT WORKING. HAS HAPPENED MULTIPLE TIMES AT NIGHT ON BUSY CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384280December 20, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I PURCHASED THIS VEHICLE LESS THAN 2 MONTHS GO. I WAS DRIVING ON THE HIGHWAY AND CAME TO A RED LIGHT. THE CAR JERKED AND DID NOT WANT TO MOVE WHEN THE LIGHT TURNED GREEN. I CAME TO A SECOND RED LIGHT AND THE LIGHT TURNED GREEN AS I PRESS THE GAS THE CAR SHUT OFF IN THE MIDDLE OF HEAVY TRAFFIC. I COULD NOT GET THE CAR TO CRANK AGAIN. I FINALLY GOT HELP FROM SOMEONE WHO HELP PUSH THE CAR TO A NEAR PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384057December 18, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING AND SUDDENLY HEARD A KNOCKING NOISE UNDER THE HOOD AND THEN ALL OF THE LIGHTS CAME ON AND IT BROKE DOWN AND I HAD TO PULL OVER ON THE SIDE OF THE ROAD THEN IT STARTED SMOKING AND THEN IT CAUGHT FIRE. THIS ALL HAPPENED WITHIN 20 MINUTES ON 12/10/2020. IT WAS IN COBB COUNTY GA OFF OF EW CONNECTOR AND IN BETWEEN FONTAINE RD AND FLOYD RD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11384089December 18, 2020
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WAS SLOW TO RESPOND. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CALLED MATT BLATT KIA (6211 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 573-3100) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V089000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 124,510.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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