Kia Sorento Complaints

10,397 consumer complaints on file.

#11386698January 5, 2021
EXTERIOR LIGHTING, SEATS, UNKNOWN OR OTHER
MY DOOR HANDLE OR DOOR LATCH WILL NOT OPEN FROM THE OUTSIDE ON MY DRIVERS SIDE DOOR AND ALSO MY LEFT BACK DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE. IT IS DANGEROUS FOR AND MY KIDS. ALSO, MY HEADREST HAS FALLEN OFF. I HAVE ISSUES WITH MY LIGHTS, THEY WILL NOT WORK FOR THE INTERIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386352January 4, 2021
ENGINE
MY ENGINE LIGHT CAME ON (HAD THAT CK..REPALCED THE GAS CAP) THEN MY CAR BEGIN TO MAKE A STRANGE NOISE. I HAD IT CHECKED OUT AT A NTB AND THE TECHICIAN SUGGESTED THAT I TAKE MY VECHILE TO THE DEALERSHIP (THEY WERE LIMITED TO HELPING). I HAD AN APPT AT KIA OF EASTON COLUMBUS OHIO ON 11/12 OR 11/13. I RECALL MY CAR BEGINING TO SHAKE WHILE DRIVINGNI WAS ON A MAIN BUSY STREET LEAVING WALMART ON A SCALE FROM 1 TO 5 THE SHAKING WAS A 2..IT BECAME A LITTLE WORSE...I CALLED MY DA AND SAID MY CAR IS ACTING REALLY STRANGE I THINK WE SHOULD TAKE IT NOW SO WE DID..MY CAR WAS SHAKING EVEN WORSE ITS AT A 5 NOW AND THEN SMOKOING SOME I WAS ON A MAIN BUSY STREET AS MY DA FOLLOWED ME TO DROP MY CAR OFF. THE DEALERRSHIP WAS CLOSED. MY MOM CALLED THE NEXT DAY AND SAID THERE IS A RECALL ON 2013 KIA SEDRENTO ENGINES HOWEVER THE ONLY INFO I KNOW IS THAT THE ENEGINE WAS KNOCKIN AND INTERNAL DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386372January 4, 2021
ENGINE, UNKNOWN OR OTHER
CAR NEVER HAS HAD ENGINE ISSUES AND GETS REGULAR, ROUTINE MAINTENANCE. I HAD MY OIL CHANGED THREE WEEKS AGO AS I DO EVERY FEW THOUSAND MILES. I WAS DRIVING THE OTHER DAY AND THE ENGINE STARTED TO SIEZE. THE OIL PRESSURE LIGHT CAME ON WHILE DRIVING. THERE WAS NO OIL IN THE CAR. CAR WAS TOWED TO MECHANIC AND NO CRACKS/LEAKS WERE FOUND. THERE IS A SAFETY RECALL CURRENTLY FOR THE ENGINE BEARINGS BEING PREMATURELY WORN CAUSING ENGINE TO MALFUNCTION AND SIEZE. MY VIN WAS NOT LISTED UNDER THIS RECALL, HOWEVER, THE MECHANIC SUGGESTED IT IS AN INTERNAL/ENGINE PROBLEM, THUS QUITE LIKELY DUE TO THESE WORN BEARINGS IN THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386403January 4, 2021
STRUCTURE:BODY
I HAVE PAINT PEELING OFF OF MY CAR, I TOOK IT TO KIA & WAS I FORMED MY CAR WAS OUT OF WARRANTY SO THEY ARE NOT RELIABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386431January 4, 2021
ENGINE
WHILE DRIVING ON HIGHWAY AT ABOUT 65 MPH LOUD KNOCKING FROM ENGINE , THEN STOPPED. SHOP SAID THAT ENGINE HAD SEIZED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386467January 4, 2021
ENGINE
RECENTLY, I STARTED TO EXPERIENCE ISSUES WITH MY VEHICLE THAT INCLUDED ENGINE STALLING ON THE HIGHWAY DURING HEAVY TRAFFIC CONDITIONS AND ON LOCAL STREETS WHILE DRIVING WITH MY DAUGHTER IN THE VEHICLE. ADDITIONALLY, THE CHECK ENGINE LIGHT WAS DISPLAYED ON THE DASHBOARD.WHEN THIS OCCURRED, I IMMEDIATELY CALLED THE ALM KIA DEALERSHIP TO REQUEST A DIAGNOSIS OF THE CHECK ENGINE LIGHT. I ARRANGED TO TAKE MY VEHICLE TO THE ATLANTA WEST KIA DEALERSHIP WHERE A DIAGNOSTIC CHECK WAS PERFORMED STATING THAT, 4 PART INDUCTION SERVICE, 4 PART FUEL INJECTOR REPLACEMENT, AND A 4 CYLINDER TUNE UP WAS NEEDED. WHEN I RECIEVED THE ESTIMATE FROM ATLANTA WEST KIA, I CALLED THE SERVICE DEPARTMENT AT ALM KIA IN UNION CITY BECAUSE I WAS PERPLEXED THAT THE ABOVE SERVICES WERE NEVER COMMUNICATED TO ME BY MY SERVICE ADVISOR AT KIA UNION CITY WHEN I TOOK MY VEHICLE IN FOR AN OIL CHANGE ON 11/11/20. (NOTE: TECHNICIANS ALSO PERFORMED A MULTI-POINT INSPECTION AS WELL). MY SERVICE ADVISOR AARON AUSTIN ACKNOWLEDGED THAT HE NEGLECTED TO TELL ME THAT I NEEDED THE SAME SERVICES THAT ATLANTA WEST KIA WANTED TO PERFORM. HOWEVER, HE STATED THAT IF I BROUGHT MY VEHICLE BACK, HE WOULD PERFORM THE SAME SERVICES FOR $569.99.AFTER OBTAINING BOTH SERVICE ESTIMATES AT THE KIA DEALERSHIPS, I STILL FELT VERY UNCOMFORTABLE WITH THE QUOTES FROM KIA AND DECIDED TO TAKE MY KIA SORENTO TO AN INDEPENDENT VEHICLE REPAIR SHOP, TRI-STAR AUTOMOTIVE, IN ORDER TO DIAGNOSE THE PROBLEM WITH THE CHECK ENGINE LIGHT. AFTER A THOROUGH DIAGNOSIS AND ANALYSIS OF MY VEHICLE ENGINE, TRI-STAR AUTOMOTIVE MECHANICS CONCLUDED THAT MY ENGINE PROBLEMS WERE MORE EXTENSIVE THAN NOTED AT THE KIA DEALERSHIPS.TRI-STAR AUTOMOTIVE PROVIDED A DETAILED ANALYSIS OF THEIR FINDINGS AND WRITTEN ESTIMATE TO REPAIR MY VEHICLE ALONG WITH A PHOTO OF OIL LEAKING FROM THE #4 CYLINDER VALVE OF MY KIA SORENTO ALONG WITH STATING THAT MY ENGINE NEEDED TO REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386540January 4, 2021
SERVICE BRAKES, ENGINE, STEERING
ON DECEMBER 2, 2020 MY KIA SORENTO STARTED MAKING A KNOCKING NOISE. NO ENGINE WARNING LIGHTS CAME ON. I WENT TO GO HEAD HOME FROM WORK ON THE INTERSTATE AND I HEARD A CLANK WHILE I WAS DRIVING MY BRAKES LOCKED IN TRAFFIC THEN ALL THE LIGHTS ON MY DASH CAME ON AND MY ENGINE SHUT OFF IN THE MIDDLE OF TRAFFIC. MY CAR WOULD NOT TURN BACK ON AND I HAD TO CALL MY INSURANCE COMPANY GEICO TO HAVE MY CAR TOWED HOME. VERY SCARY AND VERY DANGEROUS. IT STILL DOESN'T NOT TURN ON WHATSO EVER. I HAVE VIDEOS BUT NOT IN THE RIGHT FORMAT TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386348January 4, 2021
ENGINE
WAS ON THE FREEWAY GOING ABOUT 60 MILES ALL OF A SUDDEN THE CAR COMPLETELY SHUTS DOWN WITHOUT ANY WARNING. ALL OF THE LIGHTS ON THE DASHBOARD CAME ON. HAD THE CAR TOWED TO A REPAIR SHOP AND WAS TOLD THE ENGINE BLOW. ON 9/17/20 HAD THE CAR TOWED TO A KIA DEALER WHERE IT HAD BEEN FOR THE LAST 3 MONTHS NOW GOING ON 4 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386205January 3, 2021
ENGINE
COMPLETE ENGINE STALL WHILE DRIVING
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11386216January 3, 2021
ENGINE
AT 123K MILES, MY ENGINE SHUT OFF IN THE MIDDLE OF A MOUNTAIN PASS. RESTARTED WITH NO ISSUES EXCEPT OIL LIGHT FLASHED ON THEN OFF. CHECKED THE OIL AND I HAD NO OIL, COMPLETELY DRY. I HAVE ALWAYS DONE TIMELY MAINTENANCE, HAVE HAULED A UHAUL ACROSS COUNTRY 5 YEARS AGO, NEVER BURNED OIL. HAD THE CAR CHECKED FOR OIL LEAKS AND THERE ARE NONE. RESEARCHED THE PROBLEM WITH BURNING G OIL AND ACROSS THE BOARD, REGARDLESS OF THE KIA YEAR, KIA'S CARS HAVE THIS PROBLEM, YET NO RECALLS OR ACKNOWLEDGEMENT FEOM KIA THAT THERE IS A MAJOR PROBLEM. DEALERSHIPS ARE LYING TO OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386286January 3, 2021
STRUCTURE:BODY
MY KIA SORENTO BACK HATCH (REAR DOOR) IS NOT OPENING, IT CLICKS WITH THE KEY FOB AND THE MANUAL HANDLE, BUT IT NEEDS A LIFT BY HAND TO BE ABLE TO OPEN, I DID A WEB SEARCH AN THERE ARE SEVERAL COMPLAINTS REGARDING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386062January 2, 2021
ENGINE
I WAS DRIVING TO BAKERSFIELD TO VISIT MY SISTER. ME AND MY GRANDSON WERE ON THE 5 FRWY WHEN MY CAR STARTED LOSING POWER. I PULLED TO THE SIDE OF THE FRWY AND WAITED FOR THE TOW TRUCK. MY CAR NEVER STARTED AGAIN. SINCE THEN I HAVE BEEN TOLD THAT IT'S THE MOTOR. MY CAR NEVER HAD ANY PROBLEMS NEVER RAN HOT OR ANYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386065January 2, 2021
AIR BAGS
AIR BAG SENSOR LIGHT STAYS ON. COMPUTER CODE INDICATES THAT THERE IS A DEFECT WITH THE SENSOR. AIR BAGS WILL NOT BE ENGAGED DUE TO THE SENSOR MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386081January 2, 2021
AIR BAGS, ENGINE
WHILE DRIVING LAST NIGHT, MY VEHICLE TURNED OFF. PULLED OVER IT WOULD RESTART BUT THEN SHUT OFF. LET IT SIT FOR A COUPLE MINUTES RESTARTED AND WAS ABLE TO GO 1 MILE THEN SHUT OFF AGAIN. AFTER THAT LET IT SIT AGAIN AND RESTARTED AND WENT 1/2 MILE BEFORE IT SHUT OFF AGAIN. THEN WOULDN'T START AGAIN. THERE'S FUEL IN IT, ALL LIGHTING WORKED. BATTERY LIGHT AND ENGINE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386092January 2, 2021
STRUCTURE:BODY
MY 2014 KIA SORENTO, WITH PEARL WHITE PAINT, STARTED HAVING PAINT CHIP ABOVE WINDSHIELD IN SUMMER OF 2019, WE WERE GIVEN A TUBE OF PAINT TO STOP FURTHER SPREADING, THEN IN DECEMBER 2020, AREA ABOVE WINDSHIELD STARTED TO SPREAD, AND AREA ON LEFT SIDE OF CAR STARTED TO CHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386108January 2, 2021
STRUCTURE:BODY
THE WHITE PAINT ON MY KIA SORENTO IS CHIPPING. THERE WAS NOTHING THAT HIT MY VEHICLE, IT JUST STARTED CHIPPING ALL ACROSS RIGHT ABOVE THE FRONT WINDSHIELD. IT LOOKS VERY UNSIGHTLY AND THIS IS A RELATIVELY NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385764December 31, 2020
UNKNOWN OR OTHER
VEHICLE WAS STATIONARY PARKED IN DRIVEWAY. REAR LIFT GATE WAS ACTIVATED BY OWNER WITH KEY FOB. GRANDCHILD RAN UNDER THE LIFT GATE. OWNER PULLED CHILD FROM REAR LIFT. GATE BRUSHED CHILD'S BACK AND CONTINUED TO CLOSE . OWNER THEN PLACED SEVERAL INAMINATE OBJECTS UNDER REAR OF CAR PROTRUDING FROM CARGO HOLD AND ENGAGED THE LIFT GATE. GATE CLOSED EACH TIME UNRESTRICTED TRAPPING THE OBJECT. CALLED KIA REPORTED PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385812December 31, 2020
ENGINE
WAS DRIVING DOWN THE STREET ENGINE STARTED TO MAKE LOUD NOISE AND STALLED COASTED TO A PARKING LOT. NOTICED SMOKE GOT OUT TO FIND THE ENGINE ENGULFED IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11385623December 30, 2020
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ON NOV. 11, 2020 I TOOK THIS 2014 KIA SORENTO INTO THE LOCAL KIA DEALER FOR A FOLLOW UP ON A RECALL NOTICE I RECEIVED IN THE MAIL. THE RECALL WAS FOR AN INSPECTION ON THE HECU UNIT WHICH CONTROLS THE ABS SYSTEM, ESC SYSTEM, AND THE TCS SYSTEM. THE DASH BOARD INDICATOR LIGHTS FOR THE ABS, TCS, AND BRAKES ARE VISIBLE ON THE DASH WHILE DRIVING THIS VEHICLE. THE MECHANIC AT THE DEALERSHIP PERFORMED A DRAW TEST ON THE ABS MODULE AND DETERMINED EVERYTHING WAS OK AND NO REPAIRS WOULD BE NEEDED FOR THIS RECALL (SC197). THE VEHICLE DOES NOT APPEAR TO BE LEAKING BRAKE FLUID INTO THE HECU UNIT. MY CONCERN ABOUT THIS RECALL IS WHY ARE THE ABS AND TRACTION CONTROL LIGHTS STILL VISIBLE ON THE DASHBOARD. THE RECALL WAS ON THESE ELEMENTS AND KIA SHOULD HAVE CORRECTED ANY ELECTRONIC PROBLEM RELATED TO THIS RECALL. IS THE PROBLEM ELECTRICAL ON THESE VEHICLES OTHER THAN BRAKE FLUID LEAKING ONTO THE HECU UNIT THAT COULD RESULT IN A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385635December 30, 2020
AIR BAGS, ELECTRICAL SYSTEM
CLUSTER LIGHTS TURNED OFF WHILE DRIVING AIR BAG LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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