Kia Sorento Service Bulletins
984 manufacturer communications on file.
- May 23, 2024•Document ID: 11000309Warranty Program/ExtensionFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- WTY034_DPSM
- Date Added:
- May 23, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (WTY034) - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for eligible vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the high-pressure fuel pump condition on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 15, 2020.
Associated Products (9)Associated Documents - May 23, 2024•Document ID: 11000308Warranty Program/ExtensionFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- WTY034_DP
- Date Added:
- May 23, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY034) - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for eligible vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the high-pressure fuel pump condition on the following vehicles: 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 15, 2020.
Associated Products (9)Associated Documents - May 21, 2024•Document ID: 11000301Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE341
- Date Added:
- May 23, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ EV9 (MV) and Sorento (MQ4a) vehicles, equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and perform a ‘Factory Reset’ or ‘Reset Network’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.
Associated Products (2)Associated Documents - May 16, 2024•Document ID: 11000787Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA046_R4
- Date Added:
- June 4, 2024
- Manufacturer:
- KIA
SummaryThis bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
Associated Products (165)Associated Documents - April 30, 2024•Document ID: 10253811Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE338
- Date Added:
- May 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0/AVN5W SOFTWARE UPDATE (SA569) - This bulletin provides information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2022-2023MY Kia vehicles (refer to model list on page 9). The affected vehicles may experience various concerns related to Apple CarPlay/Android Auto phone projection connectivity.
Associated Products (16)Associated Documents - April 25, 2024•Document ID: 10253812Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA108_R1
- Date Added:
- May 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2024MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.
Associated Products (8)Associated Documents - April 15, 2024•Document ID: 10253315Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE334_R1
- Date Added:
- May 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRELESS POWER CHARGER OPERATION LOGIC IMPROVEMENT (SA563) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the wireless power charger (WPC) (also referred to as wireless phone charger) operation logic on certain 2024MY Sorento (MQ4a PE) vehicles produced from December 7, 2023 through February 20, 2024. The WPC controller can switch from 'standby mode' to 'active mode' potentially causing the 12V auxiliary battery to discharge while the vehicle is parked. If this occurs, the vehicle might not be able to be started.
Associated Products (1)Associated Documents - April 8, 2024•Document ID: 10253007Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA105_R1
- Date Added:
- May 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.
Associated Products (8)Associated Documents - April 3, 2024•Document ID: 10252800Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY
- Mfr Comm. #:
- SC298_OWNR
- Date Added:
- May 6, 2024
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC298) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to apply additional body seam sealer to prevent potential water intrusion into the blower motor in certain 2023-2024 MY Sorento vehicles. Kia dealers will also inspect and, if necessary, replace the blower motor.
Associated Products (2)Associated Documents - March 22, 2024•Document ID: 10252086Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- PI1803YZ_TSB_R7
- Date Added:
- April 3, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
Associated Products (10)Associated Documents - March 22, 2024•Document ID: 10252085Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- PI1802YZ_TSB_R7
- Date Added:
- April 3, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1802 titled "Knock Sensor Detection System - ECU Logic Improvement"; equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
Associated Products (14)Associated Documents - March 12, 2024•Document ID: 10252299Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE131_CLSD
- Date Added:
- April 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: VOLTAGE REGULATOR PERFORMANCE ENHANCEMENT (SA278) CLOSED - This revised bulletin is now closed. This bulletin provided the procedure to increase the torque on the voltage regulator screws on some 2017MY Sorento (UMa), produced from October 3, 2016 to January 24, 2017, and 2017MY Optima (JFa) vehicles, produced from October 3, 2016 to January 26, 2017, which may experience low battery voltage or a no-start condition.
Associated Products (2)Associated Documents - March 12, 2024•Document ID: 10252309Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- OTA_ELE334
- Date Added:
- April 3, 2024
- Manufacturer:
- KIA
SummaryOVER-THE-AIR SOFTWARE UPDATE: WIRELESS PHONE CHARGER (SA563) - This Over-the-Air (OTA) software update is designed to update the wireless phone charger control logic of certain 2024 Sorento vehicles to help improve power usage.
Associated Products (1)Associated Documents - March 7, 2024•Document ID: 10251610Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE334
- Date Added:
- April 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRELESS POWER CHARGER OPERATION LOGIC IMPROVEMENT (SA563) - This bulletin provides information to improve the wireless power charger (WPC) (also referred to as wireless phone charger) operation logic on certain 2024MY Sorento (MQ4a PE) vehicles produced from December 7, 2023 through February 20, 2024. The WPC controller can switch from 'standby mode' to 'active mode' potentially causing the 12V auxiliary battery to discharge while the vehicle is parked. If this occurs, the vehicle might not be able to be started.
Associated Products (1)Associated Documents - March 4, 2024•Document ID: 10251450Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY
- Mfr Comm. #:
- SC298_TSB
- Date Added:
- April 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: COWL WATER INTRUSION REPAIR (SC298) - This bulletin provides information to apply additional body seam sealer and also to inspect and, if necessary, replace the blower motor on certain 2023-2024MY Sorento (MQ4a) vehicles produced at Kia Georgia (KaGA)from October 25, 2023 through February 11, 2024. The HVAC (Heating, Ventilation, and Air Conditioning) system uses cooling and heating to help maintain a pleasant environment inside the vehicle. The blower motor controls the airflow for the HVAC system. Due to improper body seam sealer application at the HVAC fresh air intake, water may enter through the HVAC fresh air intake and onto the blower motor, potentially causing the blower motor to be noisy, operate more slowly, and eventually become inoperative. If this occurs, customers may experience reduced HVAC fan speed, noise and, in some cases, wet carpets.
Associated Products (2)Associated Documents - February 23, 2024•Document ID: 10250783Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY
- Mfr Comm. #:
- SC298_QA
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC298) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC298.
Associated Products (2)Associated Documents - February 23, 2024•Document ID: 10250782Service Bulletin/Repair InstructionsVISIBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC298_DPSM
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC298) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign on certain 2023-2024 Sorento vehicles manufactured from October 25, 2023 through February 11, 2024 to apply additional body seam sealer to prevent potential water intrusion into the blower motor. Kia dealers will also inspect and, if necessary, replace the blower motor.
Associated Products (2)Associated Documents - February 23, 2024•Document ID: 10250781Service Bulletin/Repair InstructionsVISIBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC298_DP
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC298) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign on certain 2023-2024 Sorento vehicles manufactured from October 25, 2023 through February 11, 2024 to apply additional body seam sealer to prevent potential water intrusion into the blower motor. Kia dealers will also inspect and, if necessary, replace the blower motor.
Associated Products (2)Associated Documents - February 9, 2024•Document ID: 10250517Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE303_R2
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
Associated Products (61)Associated Documents - January 12, 2024•Document ID: 10249001Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- PI1805YZ_TSB
- Date Added:
- February 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT (PI1805Y/Z) - This bulletin provides information related to the Technical Service Bulletin previously published in (PI1805) titled "Knock Sensor Detection System - ECU Logic Improvement" for certain 2019MY Optima (JFa), Sorento (UMa) and Sportage (QL) vehicles equipped with a 2.4L GDI or 2.0L T-GDI engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
Associated Products (3)Associated Documents