Kia Sorento Service Bulletins
984 manufacturer communications on file.
- December 18, 2023•Document ID: 10248078Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- WTY031_TSB_R1
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: MULTIFUNCTION SWITCH REPAIR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the "Multifunction Switch Warranty Extension Program" (WTY031) to repair the multifunction switch knob on 2016-2018MY Sorento (UMa) vehicles, produced at Kia Georgia from October 27, 2014 through March 7, 2018, which may exhibit an intermittent headlamp flickering. The vehicle's warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The concern does not need to be duplicated in order to follow the procedure outlined in this publication to replace the multifunction switch moving block and outer cover with the new improved part.
Associated Products (3)Associated Documents - December 15, 2023•Document ID: 10248084Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- WTY035_REIMB
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
Associated Products (2)Associated Documents - December 15, 2023•Document ID: 10248082Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- WTY035_OWNR
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle's engine in 2016-2017 MY Sorento vehicles equipped with 3.3L V6 Engines from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Under certain severe operating conditions and over time, the engine in the vehicle may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged.
Associated Products (2)Associated Documents - December 13, 2023•Document ID: 10248083Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- WTY035_QA
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the warranty extension (WTY035).
Associated Products (2)Associated Documents - December 13, 2023•Document ID: 10248080Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- WTY035_DPSM
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle's engine in 2016-2017 MY Sorento vehicles equipped with 3.3L V6 Engines from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Under certain severe operating conditions and over time, the engine in the vehicle may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged.
Associated Products (2)Associated Documents - December 13, 2023•Document ID: 10248079Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- WTY035_DP
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle' engine in 2016-2017 MY Sorento vehicles equipped with 3.3L V6 Engines from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Under certain severe operating conditions and over time, the engine in the vehicle may develop a coolant leak from the cylinder head gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further damaged.
Associated Products (2)Associated Documents - December 7, 2023•Document ID: 10247556Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- TSB_ELE320
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
Associated Products (21)Associated Documents - December 6, 2023•Document ID: 10247557Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE322
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: ESTIMATED COMBINED RANGE DISPLAY LOGIC IMPROVEMENT - This bulletin provides information to update the software on 5th Generation AVN wide units on certain 2022MY Sorento PHEV (MQ4 PHEV) vehicles which may experience the Estimated Combined Range input in the Kia Access App display zero (0) while the vehicle is off.
Associated Products (1)Associated Documents - November 15, 2023•Document ID: 10245266Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA105
- Date Added:
- December 5, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.
Associated Products (8)Associated Documents - November 9, 2023•Document ID: 10245265Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- TSB_TRA072_R5
- Date Added:
- December 5, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317B/C) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP), and some 2016-2017MY Optima (JF) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the concerns listed below. These concerns may be due to the inhibitor switch not allowing the correct gear position signal to be sent to various control units.
Associated Products (6)Associated Documents - November 8, 2023•Document ID: 10245171Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- TSB_ELE316_R1
- Date Added:
- December 5, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) (SA550) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on some 2023MY Sorento (MQ4a) vehicles produced from December 02, 2022 through July 19, 2023 to improve a 'non-responsive' or âÂÂinoperativeâ radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the âÂÂRADIOâ icon on the AVN menu screen. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery
Associated Products (1)Associated Documents - October 31, 2023•Document ID: 10244787Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- WTY031_OWNR16171
- Date Added:
- November 4, 2023
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2017 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The contact points in the multi-function switch in your vehicle may become worn, and it could result in intermittent headlamp flickering.
Associated Products (2)Associated Documents - October 30, 2023•Document ID: 10244788Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- WTY031_OWNR181
- Date Added:
- November 4, 2023
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2018 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The contact points in the multi-function switch in your vehicle may become worn, and it could result in intermittent headlamp flickering.
Associated Products (1)Associated Documents - October 23, 2023•Document ID: 10244291Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE271_R2
- Date Added:
- November 3, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to flush out the inverter low-conductivity coolant (BSC-1) on certain 2021-2022MY Sorento HEV (MQ4 HEV) vehicles produced from September 2, 2020 through September 29, 2021 and Sorento PHEV (MQ4 PHEV) vehicles produced from June 29, 2021 through October 1, 2021, which may exhibit a "Refill inverter coolant" message displayed on the instrument cluster due to poor flow of coolant/antifreeze inside the low-conductivity coolant pipe. In most cases, the inverter reservoir tank coolant may be filled to normal level and no diagnostic trouble codes (DTC)s are stored due to an increase operation of the electric water pump (EWP) that is 2,800 RPMs or more when checked.
Associated Products (2)Associated Documents - October 23, 2023•Document ID: 10244283Service Bulletin/Repair InstructionsVISIBILITY:WINDSHIELD; STRUCTURE
- Mfr Comm. #:
- TSB_BOD321
- Date Added:
- November 3, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: WINDSHIELD WATER RAIL GARNISH REPLACEMENT (SA551) - This bulletin provides information to replace the left (driver) windshield water rail garnish on certain 2023MY Sorento (MQ4a) vehicles produced from September 18, 2023 through September 21, 2023. The affected vehicles may have obtained a dimple on the left (driver) windshield water rail garnish during manufacturing process at the factory.
Associated Products (1)Associated Documents - October 6, 2023•Document ID: 10243924Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304_TSB_R6
- Date Added:
- November 3, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
Associated Products (12)Associated Documents - October 5, 2023•Document ID: 10243929Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- TSB_ELE316
- Date Added:
- November 4, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) (SA550) - This bulletin provides information to update the software on 5th Generation AVN wide on some 2023MY Sorento (MQ4a) vehicles produced from December 02, 2022 through July 19, 2023 to improve a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.
Associated Products (1)Associated Documents - October 5, 2023•Document ID: 10243928Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE314
- Date Added:
- November 4, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.
Associated Products (30)Associated Documents - September 28, 2023•Document ID: 10242982Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- TSB_ELE303_R1
- Date Added:
- October 1, 2023
- Manufacturer:
- KIA
SummaryThis bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
Associated Products (28)Associated Documents - September 28, 2023•Document ID: 10242937Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA108
- Date Added:
- October 1, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.
Associated Products (7)Associated Documents