Kia Sorento Service Bulletins
984 manufacturer communications on file.
- April 30, 2025•Document ID: 11017371Service CampaignSEATS
- Mfr Comm. #:
- SC339_DPSM
- Date Added:
- April 30, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC339) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the right-hand 2nd-row seat cushion wire harness on certain 2024-2025 MY Sorento X-Line Prestige AWD and X-Pro SX Prestige AWD vehicles equipped with heated 2nd-row Captain’s Chairs, manufactured from December 7, 2023 through January 29, 2025. Dealers will also reroute the wiring harness and install additional protective covering to prevent damage to the wiring.
Associated Products (2)Associated Documents - April 30, 2025•Document ID: 11017370Service CampaignSEATS
- Mfr Comm. #:
- SC339_DP
- Date Added:
- April 30, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC339) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the right-hand 2nd-row seat cushion wire harness on certain 2024-2025 MY Sorento X-Line Prestige AWD and X-Pro SX Prestige AWD vehicles equipped with heated 2nd-row Captain’s Chairs, manufactured from December 7, 2023 through January 29, 2025. Dealers will also reroute the wiring harness and install additional protective covering to prevent damage to the wiring
Associated Products (2)Associated Documents - April 17, 2025•Document ID: 11017172Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA046_R5
- Date Added:
- April 23, 2025
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
Associated Products (165)Associated Documents - April 3, 2025•Document ID: 11017109Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSB_ENG222_R8
- Date Added:
- April 18, 2025
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the table on pages 9 and 10 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
Associated Products (74)Associated Documents - March 27, 2025•Document ID: 11016063Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- WTY034_TSB_R2
- Date Added:
- March 28, 2025
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY034) to diagnose the ‘Malfunction Indicator Lamp’ (MIL) accompanied by DTC P0088 and, if necessary, replace the high-pressure fuel pump on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 26, 2020.
Associated Products (9)Associated Documents - March 20, 2025•Document ID: 11015973Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE378
- Date Added:
- March 26, 2025
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.
Associated Products (68)Associated Documents - March 6, 2025•Document ID: 11015426Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE341_R4
- Date Added:
- March 8, 2025
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: COMBINATION TSB/SERVICE ACTION: CCNC – DEALER MODE, FACTORY & NETWORK RESET (SA613) - This bulletin has been revised as a Combination TSB/SA and includes additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.
Associated Products (6)Associated Documents - March 5, 2025•Document ID: 11015269Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- TSB_CHA127V
- Date Added:
- March 7, 2025
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER REPLACEMENT - This bulletin provides information to address vehicles that may be exhibiting a ‘clunking’ noise from the rear suspension while traveling over rough/bumpy terrain on certain 2024-2025MY Sorento (MQ4a) vehicles produced from January 6, 2024 through January 31, 2025. The noise on the affected vehicles may have been caused due to a decrease of gas pressure from within the shock absorber body.
Associated Products (2)Associated Documents - March 4, 2025•Document ID: 11015268Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SC291YZ_TSB_R1
- Date Added:
- March 7, 2025
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC291YZ) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in (SC291) titled “Engine Inspection/Replacement and KSDS Software Installation” for 2011MY Sorento (XMa) vehicles equipped with Theta 2.4L MPI engine, produced from October 24, 2009 through June 24, 2011. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
Associated Products (1)Associated Documents - February 28, 2025•Document ID: 11014912Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSB_ENG222_R7
- Date Added:
- March 4, 2025
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
Associated Products (74)Associated Documents - February 7, 2025•Document ID: 11014236Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE
- Mfr Comm. #:
- SC325_TSB
- Date Added:
- February 12, 2025
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: AEWP INSPECTION AND REPLACEMENT (SC325) - This bulletin provides information to inspect and, if necessary, replace the Auxiliary Electric Water Pump (AEWP), control harness wiring, and/or engine room junction box for coolant intrusion and/or corrosion on certain 2023MY Niro Hybrid (HEV) and Plug-in Hybrid (PHEV), 2023MY Sportage HEV/PHEV, and 2022-2023MY Sorento HEV/PHEV Kia vehicles listed in this bulletin. The AEWP in the subject vehicles may crack internally and allow coolant to intrude into the AEWP circuitry. If coolant enters the AEWP circuitry, the Check Engine Light (CEL) may be illuminated with one or more DTCs listed on page 2. If the vehicle continues to be driven in this condition, the Active Air Flap (AAF) warning message can also activate, and coolant may eventually migrate through the wiring harness to the engine room junction block. This may result in a reduction of motive power and may cause the vehicle to release air pollutants which exceeds Federal and California standards. These standards were established to protect the public health and welfare from the dangers of air pollution.
Associated Products (4)Associated Documents - February 6, 2025•Document ID: 11013779EmissionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC325_OWNR_MQ4
- Date Added:
- February 5, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC325) - This document is the owner notification advising that Kia conducting Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water Pump (AEWP) on certain 2022-2023 MY Sorento P/HEV vehicles. Kia has become aware that the Auxiliary Electric Water Pump (AEWP) in the subject vehicles may crack internally and allow coolant to intrude into the AEWP circuitry. If coolant enters the AEWP circuitry, the Check Engine light (CEL) may be illuminated. If the vehicle continues to be driven in this condition, the active air flap (AAF) warning message can also activate, and coolant may eventually migrate through the wiring harness to the engine room junction block. This may result in a reduction of drive power and may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect the public health and welfare from the dangers of air pollution.
Associated Products (2)Associated Documents - February 6, 2025•Document ID: 11013791EmissionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC325_STKR
- Date Added:
- February 5, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC325_STKR: COMPLETION LABEL/STICKER
Associated Products (4)Associated Documents - February 6, 2025•Document ID: 11013786EmissionsELECTRICAL SYSTEM; ENGINE
- Mfr Comm. #:
- SC325_POC
- Date Added:
- February 5, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC325_POC: PROOF OF CORRECTION CARD
Associated Products (4)Associated Documents - February 4, 2025•Document ID: 11013789EmissionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC325_QA
- Date Added:
- February 5, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC325) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC325.
Associated Products (4)Associated Documents - February 4, 2025•Document ID: 11013772EmissionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC325_DPSM
- Date Added:
- February 5, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC325) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water Pump (AEWP) on certain 2023 MY Niro P/HEV, 2023 MY Sportage P/HEV, and 2022-2023 MY Sorento P/HEV vehicles. Kia has become aware that the Auxiliary Electric Water Pump (AEWP) in the subject vehicles may crack internally and allow coolant to intrude into the AEWP circuitry. If coolant enters the AEWP circuitry, the Check Engine light (CEL) may be illuminated. If the vehicle continues to be driven in this condition, the active air flap (AAF) warning message can also activate, and coolant may eventually migrate through the wiring harness to the engine room junction block. This may result in a reduction of drive power and may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect the public health and welfare from the dangers of air pollution.
Associated Products (4)Associated Documents - February 4, 2025•Document ID: 11013770EmissionsELECTRICAL SYSTEM; ENGINE
- Mfr Comm. #:
- SC325_DP
- Date Added:
- February 5, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC325) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water Pump (AEWP) on certain 2023 MY Niro P/HEV, 2023 MY Sportage P/HEV, and 2022-2023 MY Sorento P/HEV vehicles. Kia has become aware that the Auxiliary Electric Water Pump (AEWP) in the subject vehicles may crack internally and allow coolant to intrude into the AEWP circuitry. If coolant enters the AEWP circuitry, the Check Engine light (CEL) may be illuminated. If the vehicle continues to be driven in this condition, the active air flap (AAF) warning message can also activate, and coolant may eventually migrate through the wiring harness to the engine room junction block. This may result in a reduction of drive power and may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect the public health and welfare from the dangers of air pollution.
Associated Products (4)Associated Documents - February 1, 2025•Document ID: 11013247Service CampaignELECTRICAL SYSTEM; EXTERIOR LIGHTING
- Mfr Comm. #:
- SC330_OWNR
- Date Added:
- January 30, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC330) - This document is the owner notification advising that Kia conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles, manufactured from October 27, 2014 through March 7, 2018.
Associated Products (3)Associated Documents - January 30, 2025•Document ID: 11013360Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EXTERIOR LIGHTING
- Mfr Comm. #:
- SC330_TSB
- Date Added:
- February 1, 2025
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: MULTI-FUNCTION SWITCH REPAIR (SC330) - This bulletin provides information to repair the multi-function switch knob on certain 2016-2018MY Sorento (UMa) vehicles manufactured from October 27, 2014 through March 7, 2018. The contact points in the multi-function switch in the subject vehicles may become worn over time, which may result in intermittent headlamp flickering.
Associated Products (3)Associated Documents - January 30, 2025•Document ID: 11013248Service CampaignEXTERIOR LIGHTING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC330_QA
- Date Added:
- January 30, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC330) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC330.
Associated Products (3)Associated Documents