Kia Sorento Service Bulletins
984 manufacturer communications on file.
- April 12, 2023•Document ID: 10234609Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC260_DP
- Date Added:
- April 22, 2023
- Manufacturer:
- KIA
SummaryVOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign on certain 2016-2018 MY Kia Sorento vehicles equipped with 2.0L Turbo GDI engines manufactured from October 29, 2014 to November 29, 2017 to improve the emission logic in the Electronic Control Module ("'ECM') to ensure compliance with emissions regulations. This condition may cause the vehicle to release air pollutants that exceed Federal and California standards.
Associated Products (3)Associated Documents - April 7, 2023•Document ID: 10235104Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- PS677_R2
- Date Added:
- April 28, 2023
- Manufacturer:
- KIA
SummaryPIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
Associated Products (24)2022 Kia Carnival2022 Kia Stinger2021 Kia Forte2021 Kia K52021 Kia Niro2021 Kia Rio2021 Kia Sedona2021 Kia Seltos2021 Kia Sorento2021 Kia Soul2021 Kia Sportage2021 Kia Stinger2021 Kia Telluride2020 Kia Cadenza2020 Kia Forte2020 Kia Niro2020 Kia Optima2020 Kia Rio2020 Kia Sedona2020 Kia Sorento+ 4 moreAssociated Documents - March 30, 2023•Document ID: 10233638Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304_TSB_R1
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
Associated Products (12)Associated Documents - March 29, 2023•Document ID: 10233308Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304A_OWNR
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryCUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
Associated Products (5)Associated Documents - March 29, 2023•Document ID: 10233316Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- PS742
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryPITSTOP: PRECAUTIONS FOR WET 8-SPEED DCT: This Pitstop provides information related to the replacement of an 8-Speed Wet Dual Clutch Transmission (WDCT) assembly on some 2021-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles, where the High Flow Electric Oil Pump (HF EOP) protective connector cover may NOT be installed on the new/remanufactured WDCT assembly during production or remanufacturing. The HF EOP connector may become contaminated during shipping and/or may become contaminated with oil and/or coolant during installation.
Associated Products (6)Associated Documents - March 28, 2023•Document ID: 10233310Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304C_OWNR
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryCUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
Associated Products (2)Associated Documents - March 22, 2023•Document ID: 10233309Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304B_OWNR
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryCUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
Associated Products (5)Associated Documents - March 21, 2023•Document ID: 10233314Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304_TSB
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 20132015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2023MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
Associated Products (11)Associated Documents - March 8, 2023•Document ID: 10233315Service Bulletin/Repair InstructionsPOWER TRAIN:CLUTCH ASSEMBLY
- Mfr Comm. #:
- TSB_TRA101_CLSD
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTSB_TRA101_CLSD: TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - SA502 superseded by SA526, TSB CLOSED.
Associated Products (5)Associated Documents - March 8, 2023•Document ID: 10232939Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA107
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA526) - This bulletin supersedes SA502. This bulletin provides information to update the software logic of the A/T system on certain 2022-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles equipped with Theta 2.5L T-GDI engine and 8-Speed DCT. The affected vehicles may exhibit an abnormal shifting condition while driving, due to the amount of clutch oil flow consumption immediately after starting. In some cases, the cluster may display a transmission error message and/or MIL ON with DTC P086800 stored.
Associated Products (4)Associated Documents - March 6, 2023•Document ID: 10233643Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE285
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: MQ4 P/HEV GAMMA 1.6L T-GDI ECM & HCULDC LOGIC IMPROVEMENT FOR OIL DILUTION: This bulletin provides the procedure to update the software logic of the 'Engine' and Hybrid Control Unit Low DC-DC Converter 'HCULDC' systems on certain 2021-2023MY Sorento HEV, PHEV (MQ4 P/HEV) w/ Gamma 1.6L T-GDI vehicles produced from July 1, 2021 through November 3, 2022. The affected vehicles may exhibit a MIL 'ON' with DTCs stored (P144100, P1A7795, P00B700, P211800, P040100, P023600, P029900, P2B6000) due to the engine oil becoming diluted with fuel and/or moisture caused by repeated short drive trips, in low outdoor temperature (32 degree F-) environments.
Associated Products (3)Associated Documents - January 30, 2023•Document ID: 10230885Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE272_R1
- Date Added:
- February 2, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT FOR ADAS ALERT VOLUME CHANGE (SA517) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY vehicles to allow the Advanced Driver Assistance System (ADAS) default alert volume to be changed. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.
Associated Products (6)Associated Documents - January 4, 2023•Document ID: 10230494Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE; PARKING BRAKE; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
- Mfr Comm. #:
- SC252_TSB_R1
- Date Added:
- February 2, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HECU INSPECTION /REPLACEMENT (SC252A/B/C) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect and, if necessary, replace the Hydraulic Electronic Control Unit (HECU) on certain K5 (DL3a) and Telluride (ON) and Sorento (MQ4a) vehicles produced on the dates shown in Table below. The HECU in the subject vehicles may have been produced with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the Electronic Parking Brake (EPB) light, Anti-Lock Brake System (ABS) light, Electronic Stability Control (ESC) light, Auto-Hold light and/or Forward Collision-Avoidance Assist (FCA) light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC and Auto-Hold functions may be disabled
Associated Products (4)Associated Documents - December 19, 2022•Document ID: 10228179Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE272
- Date Added:
- December 23, 2022
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT FOR ADAS ALERT VOLUME CHANGE (SA517) - This bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY vehicles to allow the Advanced Driver Assistance System (ADAS) default alert volume to be changed. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.
Associated Products (6)Associated Documents - December 16, 2022•Document ID: 10227840Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; ELECTRICAL SYSTEM; PARKING BRAKE; FORWARD COLLISION AVOIDANCE; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
- Mfr Comm. #:
- SC252_TSB
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HECU INSPECTION /REPLACEMENT (SC252A/B/C) - This bulletin provides information to inspect and, if necessary, replace the Hydraulic Electronic Control Unit (HECU) on certain K5 (DL3a) and Telluride (ON) and Sorento (MQ4a) vehicles produced on the dates shown in Table below. The HECU in the subject vehicles may have been produced with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the Electronic Parking Brake (EPB) light, Anti-Lock Brake System (ABS) light, Electronic Stability Control (ESC) light, Auto-Hold light and/or Forward Collision-Avoidance Assist (FCA) light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC and Auto-Hold functions may be disabled
Associated Products (4)Associated Documents - December 13, 2022•Document ID: 10227845Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); PARKING BRAKE
- Mfr Comm. #:
- SC252_OWNR_MQ4
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia America, Inc. is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the Hydraulic Electronic Control Unit ("HECU") in certain 2022 MY Sorento vehicles.
Associated Products (1)Associated Documents - December 8, 2022•Document ID: 10227843Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SERVICE BRAKES, HYDRAULIC; PARKING BRAKE
- Mfr Comm. #:
- SC252_QA
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign (SC252).
Associated Products (4)Associated Documents - December 8, 2022•Document ID: 10227842Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); PARKING BRAKE; FORWARD COLLISION AVOIDANCE; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SC252_DPSM
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia America, Inc. is conducting a Voluntary Service Campaign on the following vehicles: Certain 2022 MY Sorento vehicles manufactured from December 8, 2021 through May 23, 2022. Certain 2022 MY Telluride vehicles manufactured from November 29, 2021 through September 1, 2022. Certain 2022-2023 MY K5 vehicles manufactured from December 7, 2021 through September 12, 2022. The Hydraulic Electronic Control Unit (HECU) controls the vehicle's Electronic Parking Brake (EPB), Electronic Stability Control System (ESC), and Auto-Hold features, among other related functions. The HECU in these vehicles may have been produced by the supplier with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the vehicle's EPB light, ABS light, ESC light, Auto-Hold light, and/or Forward Collision Avoidance Assist light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC, and Auto Hold functions may be disabled.
Associated Products (4)Associated Documents - December 8, 2022•Document ID: 10227841Service Bulletin/Repair InstructionsELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); PARKING BRAKE; FORWARD COLLISION AVOIDANCE; SERVICE BRAKES, HYDRAULIC; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC252_DP
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia America, Inc. is conducting a Voluntary Service Campaign on the following vehicles: Certain 2022 MY Sorento vehicles manufactured from December 8, 2021 through May 23, 2022. Certain 2022 MY Telluride vehicles manufactured from November 29, 2021 through September 1, 2022. Certain 2022-2023 MY K5 vehicles manufactured from December 7, 2021 through September 12, 2022. The Hydraulic Electronic Control Unit (HECU) controls the vehicle's Electronic Parking Brake (EPB), Electronic Stability Control System (ESC), and Auto-Hold features, among other related functions. The HECU in these vehicles may have been produced by the supplier with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the vehicle's EPB light, ABS light, ESC light, Auto-Hold light, and/or Forward Collision Avoidance Assist light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC, and Auto Hold functions may be disabled.
Associated Products (4)Associated Documents - November 21, 2022•Document ID: 10226553Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- TSB_BOD312
- Date Added:
- December 6, 2022
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: MULTI-POINT TRIM INSPECTION AND REPLACEMENT (SA516) - This bulletin provides information to inspect for looseness and damage of the Multi-Sensor Cover, Door Belt Outside Weatherstrip, and Windshield Garnish on some 2022-2023MY Sorento (MQ4a) produced from February 1, 2022 through November 9. 2022, and 2023 Sportage (NQ5a) vehicles produced from February 15, 2022 to November 9, 2022. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.
Associated Products (3)Associated Documents