Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10430061October 13, 2011
ELECTRICAL SYSTEM
VEHICLE WOULD RANDOMLY NOT START. IT WAS FINALLY RESOLVED 62,000 MILES LATER BY THE DEALER REPLACING THE TRANSMISSION RANGE SENSOR. THIS IS A RIGHT HAND DRIVE VEHICLE USED FOR POSTAL SERVICE AND THIS PROBLEM IS ALL OVER POSTAL MESSAGE BOARDS ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430128October 13, 2011
STEERING, SUSPENSION
2006 JEEP WRANGLER. NOT LIFTED. SEVERE "DEATH WOBBLE" BETWEEN APPROX. 40-50 MPH. THIS ISSUE IS PREVALENT AND DANGEROUS ENOUGH TO WARRANT RECALL. JEEP SHOULD FIX THIS DESIGN ISSUE IMMEDIATELY BEFORE LOSS OF LIFE OCCURS. THE NHTSA MUST FORCE THE ISSUE IMMEDIATELY, AS JEEP HAS KNOWN ABOUT THE DESIGN FLAW SINCE APPROXIMATELY 1997. WHY HAS THIS NOT BEEN ADDRESSED/RESOLVED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429572October 12, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER 4X4. THE CONTACT STATED THAT THE HEADLIGHTS, DOOR LOCKS AND WINDSHIELD WIPERS WOULD FAIL SPORADICALLY. THE VEHICLE WAS TAKEN TO ATHE DEALER WHERE THEY ADVISED HIM THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429615October 12, 2011
STEERING
JEEP EXPERIENCED VIOLENT SHAKING OF THE FRONT WHEELS WHEN DRIVEN OVER ROUGH SURFACE/TERRAIN AT SPEEDS ABOVE 30 MPH. OWNER HAD DIFFICULTY DUPLICATING THIS ANOMALY FOR JEEP REPAIR SERVICE, BUT WAS ABLE TO DUPLICATE IT VIA A TEST DRIVE WITH JEEP SERVICE REPRESENTATIVE; JEEP SERVICE DETERMINED THAT THE STEERING STABILIZER HAD FAILED, WHICH WAS REPLACED UNDER WARRANTY; AFTER ~16 MONTHS, THIS SAME ANOMALY RETURNED & NOW THE STEERING STABILIZER NEEDS TO BE REPLACED AGAIN; AFTER ANOTHER JEEP OWNER TOLD ME HE HAD THE SAME PROBLEM, IT SEEMS THAT CERTAIN JEEPS HAVE FAULTY STEERING STABILIZERS; THIS IS A VERY DANGEROUS SITUATION WHICH COULD RESULT IN A CRASH/WRECK & LOSS OF LIFE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429930October 12, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, FUEL SYSTEM, GASOLINE
WHENEVER I AM FILLING UP MY JEEP IT REGULARLY OVERFLOWS CAUSING FUEL TO SPILL ALL OVER MYSELF, VEHICLE, AND GROUND. IT TYPICALLY SPILLS FOR A FEW SECONDS UNTIL THE PUMP SHUTS OFF BUT IT IS A HASSLE, FIRE HAZARD, AND COSTLY. I AM AWARE OF MANY OTHER JEEP WRANGLER OWNERS THAT HAVE THIS PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429980October 12, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THE GAS OVERFLOWS OUT OF THE FUEL TANK WHEN FILLING. THE STOP DOESN'T COME ON AT THE RIGHT TIME. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429513October 11, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED WHEN A PASSENGER EXIT THE REAR PASSENGER SEAR THEY WOULD FALL OVER THE CARPET, DUE TO IT CURLING UP FROM THE FLOORBOARD. THE DEALER ADVISED THE CONTACT THAT IT WAS A COSMETIC FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 2,600. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429526October 11, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 55 MPH THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE AIR BAG WARNING CHIME NOTIFIED THE CONTACT THERE WAS A FAILURE WITH THE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE SEAT HAD TO BE RECALIBRATED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429160October 8, 2011
FUEL SYSTEM, GASOLINE
TANK OVERFLOWS ON GAS FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429207October 8, 2011
FUEL SYSTEM, GASOLINE
WHEN YOU FILL THE JEEP UP IT ALWAYS SPITS FUEL ON THE GROUND AND YOU IF YOUR STANDING TOO CLOSE. NOT A LITTLE A LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429042October 7, 2011
ENGINE AND ENGINE COOLING
OUR DAUGHTER'S 2010 JEEP WRANGLER CAUGHT ON FIRE JUST AS SHE HAD PARKED IT IN HER UNDERGROUND PARKING GARAGE. SHE WAS SITTING IN THE CAR, LISTENING TO THE END OF A SONG, WHEN SMOKE STARTED POURING OUT OF THE HOOD OF THE CAR. THEN IS BURST INTO FLAMES. SHE JUMPED OUT AND RAN OUT OF THE GARAGE AND THEN CALLED THE FIRE DEPARTMENT AND US. SHE HAD ONLY OWNED THE CAR FOR A LITTLE OVER THREE MONTHS AND BOUGHT IT FROM HAMPTON IMPORTS NEAR DESTIN, FLORIDA. STATE FARM INVESTIGATED, AS WELL AS THE FIRE DEPARTMENT. NEITHER COULD FIND A CAUSE. I CALLED CHRYSLER, BECAUSE I HAD READ THAT CHINA WAS NO LONGER ALLOWING THE WRANGLER IN THEIR COUNTRY DUE TO FIRE CONCERNS. THEY DID INVESTIGATE AND FOUND NO CAUSE. I WROTE A FOLLOW-UP LETTER TO THE CHRYSLER DIRECTOR OF CUSTOMER RELATIONS, ASKING IF THEY WERE INVESTIGATING THE SAFETY OF ALL OF THEIR JEEP WRANGLERS AND THEY NEVER REPLIED TO THE LETTER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10429043October 7, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1992 JEEP WRANGLER. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, HE COULD SMELL A VERY STRONG ODOR OF FUEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS LEAKING. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 94V106000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429138October 7, 2011
SUSPENSION
MY JEEP STARTED VIOLENTLY SHAKING FORCING ME TO STOP THE VEHICLE IN THE MIDDLE OF TRAFFIC. I TRIED TO GET THE VEHICLE BACK UP TO SPEED, BUT AT 15 MILES PER HOUR THE VIOLENT SHAKING RESUMED AND I WAS FORCED TO STOP AGAIN. LUCKILY I WAS LESS THAN TWO MILES FROM HOME AND WAS ABLE TO LIMP MY WAY HOME AND CALL A TOW TRUCK. UPON INSPECTION OF THE FRONT END OF MY JEEP, I NOTICED THAT THE WELD ON THE FRONT AXLE THAT HOLDS THE STEERING COMPONENTS IN PLACE HAD BEEN SNAPPED OFF DUE TO THIS VIOLENT SHAKING. I HAD THE VEHICLE TOWED TO A JEEP DEALER AND WAS TOLD THAT IT WAS MY PROBLEM, NOT THEIRS BECAUSE MY WARRANTY HAD EXPIRED. I HAVE SINCE DISCOVERED THAT THIS IS A VERY COMMON PROBLEM FOR THIS VEHICLE AND THE INTERNET IS LITTERED WITH SIMILAR HORROR STORIES AS MINE. THIS IS A LIFE AND DEATH SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428935October 6, 2011
SUSPENSION, STEERING
MY 2007 JEEP WRANGLER UNLIMITED X 4X4, WHICH IS ALL STOCK AND WAS PURCHASED NEW, HAS DEVELOPED THE APPROPRIATELY NAMED "DEATH WOBBLE" WHICH CONSISTS OF VIOLENT SHAKING OF THE FRONT END AND STEERING WHEEL WHEN HITTING EVEN A MINOR BUMP OR DEPRESSION IN THE ROAD AT SPEEDS IN EXCESS OF 45 MPH. THE SHAKING IS SO SEVERE THAT ONE BELIEVES YOU FEEL AS THOUGH YOU ARE ABOUT TO DIE DUE TO LOSS OF CONTROL OF THE VEHICLE. THE ONLY WAY TO STOP THE SHAKING IS TO COME TO AN ABRUPT STOP. INATTENTIVE DRIVERS MAY NOT BE AWARE OF WHAT IS HAPPENING AND THIS MAY CAUSE AN ACCIDENT AS THE JEEP DRIVER IS FORCED TO BRAKE. MY WARRANTY HAS EXPIRED AND WHEN I CONTACTED THE JEEP DEALERSHIP, THEY ACTED AS THOUGH THEY HAD NEVER HEARD OF THIS. I TOOK IT TO AN INDEPENDENT MECHANIC WHO STATED THIS WAS A RATHER COMMON OCCURRENCE AND THAT IT WOULD COST ABOUT $1700 TO FIX WITH REPLACING U-JOINTS, AND ADDING A STABILIZER BAR. FROM ON-LINE TESTIMONIALS, I AM LEARNING THAT THIS IS SIMPLY A BANDAID FIX AND THAT THE BALL JOINTS AND STEERING DAMPENER NEED TO BE REPLACED FOR A TRUE FIX. I CANNOT BELIEVE THAT WITH AS MANY PROBLEMS AS HAVE BEEN REPORTED THAT CHRYSLER-JEEP HAS NOT ISSUED A RECALL. I HAVE PARKED MY JEEP FOR NOW WHILE DECIDING WHAT TO DO. MY CONSCIOUS WILL NOT ALLOW ME TO TRADE IT OR SELL IT WITH THE DEFECT THAT I AM AWARE OF. I GUESS CHRYSLER-JEEP DOES NOT SHARE MY VALUES. WHY HASN'T THERE BEEN ANY LITIGATION OVER THIS ISSUE? WHERE ARE ALL THE LAWYERS WHEN YOU NEED THEM?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428975October 6, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, ALL OF THE GAUGES ON THE INSTRUMENT PANEL WOULD DECREASE TO ZERO AND THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE HAD NOT BEEN INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 116,251 AND THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 11/02/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429012October 6, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL THE TANK WITH GASOLINE, IT SPEWS OUT AND RUNS OUT ON THE GROUND AND DOWN THE VEHICLE SIDE. THIS DID NOT OCCUR WHEN THE VEHICLE WAS NEW, IT STARTED WHEN THE VEHICLE WAS ABOUT TWO YEARS OLD. IT DOES, HOWEVER, HAPPEN EVERY TIME I FILL THE TANK, NOW. IT SEEMS TO ME THAT THIS IS NOT ONLY A FIRE HAZARD, BUT A BIG ENVIRONMENTAL HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429008October 6, 2011
POWER TRAIN
TRANSMISSION OVERHEATING AFTER THE FIRST 200KM CHRYSLER REFUSES TO ADDRESS ISSUE CHRYSLER FILE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428786October 5, 2011
SUSPENSION, STEERING, WHEELS
THE JEEP SHAKES VIOLENTLY WHEN IT HITS A BUMP IN THE ROAD. IT SEEMS TO HAPPEN MOSTLY ON THE HIGHWAYS, ALTHOUGH IT WILL OCCUR ON A CITY ROAD. DURING THIS SHAKING THE BRAKES DO NOT SLOW THE CAR DOWN AND IT IS IMPOSSIBLE TO STEER TO THE SIDE OF THE ROAD. THIS IS EXTREMELY SCARY AND DANGEROUS. THE CAR HAS BEEN IN NUMEROUS TIMES AND NOTHING SEEMS TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428846October 5, 2011
STEERING, SUSPENSION
STEERING WOBBLES AT SPEEDS 40 TO 55MPH AND IS ESPECIALLY WORSE AFTER HITTING A BUMP. THIS HAPPENS EVERY DAY AND NOT ONCE IN A WHILE. VERY SCARY WHEN YOU HAVE NO CONTROL BECAUSE IT SHAKES SO BAD. IT ACTUALLY GIVES YOU LITTLE OR NO CONTROL OVER THE VEHICLE. HAVE HAD TIRES BALANCED AND ROTATED THE STEERING DAMPER REPLACED. HAVE HAD IT LOOKED AT SEVERAL TIMES AND NO ONE REALLY KNOWS WHAT TO DO ABOUT IT. IT IS A LIFE AND DEATH SITUATION AND FEEL THAT NOTHING WILL BE DONE ABOUT IT UNTIL SOMEONE IS ACTUALLY KILLED. LOOKING AT BLOGS THERE ARE MANY PEOPLE WHO EXPERIENCED THE SAME THING KNOWN AS THE DEATH WOBBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428434October 4, 2011
FUEL SYSTEM, GASOLINE
WHEN REFUELING, THE PUMP DOES NOT SHUT OFF BEFORE SPRAYING GASOLINE OUT OF THE TANK. THIS OCCURS WHETHER THE PUMP IS RUNNING FAST OR SLOW AND WHETHER THE NOZZLE IS ALL THE WAY IN OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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