Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10427392September 21, 2011
WHEELS
THE VIN PROVIDED ABOVE IS THE LAST 8 DIGITS. THIS WAS A RENTAL CAR FROM NATIONAL RENTAL CAR. THE JEEP WRANGLER WE RENTED HAD A CONTITRAC AT TIRE IN THE LEFT REAR POSITION; ALL OTHER TIRES, INCLUDING SPARE ON BACK WERE GOODYEAR WRANGLER TIRES. THE CONTITRAC AT TIRE SUFFERED AN EXPLOSIVE BLOWOUT, CAUSING THE VEHICLE TO SPIN OUT OF CONTROL. THE ENTIRE TREAD BLEW OFF THE TIRE CARCASS, AND THE EXPLOSIVE FORCE CAUSED THE LEFT REAR FENDER TO BLOW OFF THE CAR. THERE WAS TIRE SHRAPNEL ALL OVER THE ROAD (HIGHWAY 17 SOUTHBOUND IN ARIZONA, NEAR JEROME STATE PARK), CAUSING CONSIDERABLE DANGER TO ALL VEHICLES ON THE ROAD. WE WERE ABLE TO GAIN CONTROL OF THE OUT-OF-CONTROL VEHICLE AND PULL TO THE SIDE OF THE ROAD. WE CHANGED THE TIRE AND CONTINUED WITH OUR TRIP. NATIONAL RENTAL CAR IS AWARE OF THIS SITUATION, WHICH CAUSED $1,783.55 OF DAMAGE TO THEIR VEHICLE. WE WERE OBVIOUSLY HELD NOT LIABLE, AND ARE LUCKY TO BE ALIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426639September 21, 2011
STEERING, SUSPENSION
MY JEEP HAS A DEATH WOBBLE THAT HAS NOT BEEN RESOLVED. I HAVE PAID HUNDREDS OF DOLLARS AND STILL NO SOLUTION. PLEASE HELP!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426388September 20, 2011
FUEL SYSTEM, GASOLINE
WHEN I FUEL MY TANK UP AT THE GAS STATION, THE PUMP DOESN'T CLICK OFF. GASOLINE SPRAYS OUT AND RUNS DOWN THE SIDE OF THE VEHICLE ONTO THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426431September 20, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING GAS, GAS BLOWS BACK ONTO PERSON FILLING AND DRAINING DOWN VEHICLE. TOLD THERE WAS EXTENDED RECALL, BUT NEVER RECEIVED ANYTHING FROM MANUFACTURER. TOLD TO SUBMIT ISSUE TO GOV.'T. CONTACTED DEALERSHIP WHO TOLD ME I WOULD HAVE TO WAIT FOR LETTER, BUT NEVER RECEIVED ANY FOR THIS, HOWEVER RECEIVED OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426459September 20, 2011
SERVICE BRAKES, HYDRAULIC
PULLING OUT FROM GAS STATION AFTER FUELING UP, ALMOST KILLED A PEDESTRIAN WALKING ACROSS MY PATHWAY BECAUSE SUDDENLY WITHOUT ANY WARNING LOST ALL BRAKE FUNCTIONALITY DUE TO PREMATURE BRAKE LINE CORROSION INDUCED BRAKE LINE RUPTURE AND LOSS OF THE ENTIRE BRAKE FLUID. THE JEEP WRANGLER HAS A 82,455 MILE IN IT. THE VEHICLE ALSO HAD JUST A YEAR BEFORE INSPECTED (AND PASSED AS OK) ITS BRAKE SYSTEM BY A QUALIFIED DODGE SERVICE STATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426468September 20, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP WRANGLER. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL STARTED TO SPEW BACK OUT FROM THE FILLER NECK VALVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426518September 20, 2011
AIR BAGS
THE AIR BAG LIGHT HAS COME ON AND STAYED ON. THIS HAS HAPPENED ON MY PREVIOUS RIGHT HAND JEEP ALSO. SEVERAL MAIL CARRIERS RIGHT HAND JEEPS HAVE HAD THE SAME PROBLEM OF THE SPRING CAUSING THE AIR BAG LIGHT TO COME ON AS WELL AS AFFECTING THE CRUISE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425986September 19, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHEN FILLING UP AT THE GAS STATION, GASOLINE SPILLS OUT ALL OVER THE PLACE, RUNS DOWN THE SIDE OF THE VEHICLE AND SPILLS OUT ONTO THE GROUND. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426314September 19, 2011
STEERING, SUSPENSION
WHILE DRIVING @ APPROXIMATELY 55MPH ON RT 50 NEAR RT 28 IN FAIRFAX CO VA I FELT A SLIGHT VIBRATION IN THE FRONT END WHICH IMMEDIATELY BECAME A VIOLENT VIBRATION TO THE POINT I HAD TROUBLE STEERING THE VEHICLE WHILE APPLYING THE BRAKES TO SLOW DOWN AND NEARLY CRASHED. I PULLED OFF TO THE SIDE OF THE ROAD AND GOT OUT TO INSPECT THE VEHICLE, FULLY EXPECTING TO FIND A FLAT TIRE OR WORSE, THINKING MAYBE A TIRE ACTUALLY FELL OFF. I FOUND NOTHING WRONG WHICH WAS PERPLEXING. I CONTINUED ON MY WAY WITH NO FURTHER INCIDENT THAT DAY. SINCE THAT DAY I'VE HAD AT LEAST FIVE MORE INCIDENTS OF THE SAME NATURE WITH VARYING DEGREES OF NEAR MISSES REGARDING AN ACCIDENT. IT'S FRIGHTENING AND CLEARLY SOMETHING IS WRONG WITH THE VEHICLE. I'VE RESEARCHED THE ISSUE AND IT'S APPARENT THE PROBLEM IS WIDELY KNOWN AS THE "DEATH WOBBLE" WITH MANY SUGGESTED FIXES. THE DEALER WITH WHOM I HAVE MY JEEP SERVICED HAS ACKNOWLEDGED HEARING ABOUT A FRONT END SHIMMY BUT NO DEATH WOBBLE (FAIROAKS CHRYSLER, DODGE JEEP). THEY SUGGEST REPLACING THE FRONT STABILIZER BAR WITH A "HEAVY DUTY" ONE AND SAID IT WILL FIX THE ISSUE ($660.00). IRONICALLY, THE "HEAVY DUTY" STABILIZER APPEARS TO BE STOCK ON MODELS BEG. WITH THE 2010 MODEL YEAR OR AT A MINIMUM THEY HAVE CHANGED THE CONFIGURATION AND PLACEMENT OF THE STABILIZER WHICH INDICATES TO ME THEY (CHRYSLER/JEEP) CLEARLY RECOGNIZED THERE IS A SERIOUS ISSUE WITH THE SAFETY OF THE VEHICLE. I IMPLORE YOU TO INVESTIGATE THIS MOST SERIOUS DEFECT BEFORE SOMEONE IS KILLED BECAUSE OF THIS ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425885September 17, 2011
STEERING, SUSPENSION, UNKNOWN OR OTHER
I WAS DRIVING ON INTERSTATE 70 AT APPROXIMATELY 65MPH, I HIT A BUMP, AND MY JEEP STARTED TO SHAKE AND VIBRATE SO DRAMATICALLY THAT I HAD TO SLOW DOWN TO ABOUT 35MPH BEFORE IT WOULD STOP. I WAS SO FRIGHTENED THAT I PULLED OVER AND WAS AFRAID TO CONTINUE DRIVING. THINKING IT WAS MY TIRES ABOUT READY TO FALL OFF, I CREEPED OFF OF THE INTERSTATE AND DROVE ABOUT 15MPH BACK TO THE TIRE DEALERSHIP WHERE I HAD BOUGHT MY TIRES. THEY COULD FIND NOTHING WRONG. I THEN TOOK IT TO THE JEEP DEALERSHIP AND THEY REPLACED THE STEERING DAMPNER AND UPDATED A BRACKET. IT DID NOT FIX THE PROBLEM. I TOOK IT BACK TO THE DEALERSHIP WHERE THEY THEN REPLACED THE DRAG LINK END. THEY THEN TOLD ME IT HAD TO BE THE TIRES. THEY, NOT ONE TIME, MENTIONED WHAT I HAVE NOW RESEARCHED AND FOUND TO BE A "DEATH WOBBLE" PROBLEM THAT MANY JEEP OWNERS HAVE EXPERIENCED. I DON'T KNOW WHAT TO DO NEXT. THE PROBLEM HAS NOT BEEN FIXED AND MY TIRES ONLY HAVE 15K MILES ON THEM AND I AM THINKING THIS IS NOT THE PROBLEM. THE WOBBLE THAT I HAVE EXPERIENCED NOW DOZENS OF TIMES IS NOT ONLY FRIGHTENING BUT I FEAR IS VERY DANGEROUS. I'M NOT SURE WHAT MY RECOURSE IS AT THIS POINT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425739September 16, 2011
UNKNOWN OR OTHER, STRUCTURE:BODY
FRAME RUSTED OUT AND TRANSMISSION WAS HANGING UNDER VEHICLE. FURTHER INSPECTION AND THE FRAME IS ROTTED AT REAR SUSPENSION MOUNTS. CHECKING ON WRANGLER FORUMS AND MANY PEOPLE ARE HAVING THE SAME FRAME ISSUES. I'D HATE TO SEE WHAT WOULD HAPPEN WHEN ONE OF THE REAR FRAME PIECES LETS GO WHILE SOMEONE IS GOING DOWN THE HIGHWAY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425749September 16, 2011
FUEL SYSTEM, GASOLINE
FUEL OVERFLOWS FROM FILLER NECK EVERYTIME PURCHASING FUEL REGARDLESS OF FUEL STATION. THIS IS A SUBSTANTIAL QUANTITY OF FUEL THAT REPRESENTS A FIRE AND ENVIRONMENTAL HAZARD. FUEL SPLASHED OUT AND GOT ON MY 3.5 YEAR OLD DAUGHTER EVEN THOUGH SHE WAS STANDING AT WHAT WAS CONSIDERED TO BE A SAFE DISTANCE. IT IS NOT UNCOMMON FOR FUEL TO SHOOT OUT CLOSE TO 3 FEET. WHEN YOU THINK THE TANK IS ALMOST FULL EVEN WHEN SLOWING DOWN THE PUMP FUEL WILL STILL SPLASH OUT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425759September 16, 2011
UNKNOWN OR OTHER, POWER TRAIN
THIS VEHICLE HAS AUTO STICK SHIFTING WITH AN AUTOMATIC TRANSMISSION. FOR UPSHIFTS MOVEMENT ALL THE WAY TO THE RIGHT, HITTING THE END OF TRAVEL IS REQUIRED THE MAKE A SHIFT UP IN GEAR SELECTION. ON DOWN SHIFTS, JUST TOUCHING THE SHIFT HANDLE AND BARELY APPLYING PRESSURE ACTIVATES A DOWNSHIFT. NO MOVEMENT OF THE SHIFT HANDLE IS REQUIRED. THIS WAY TO SENSITIVE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425800September 16, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WOULD ALSO EXHIBIT AN ABNORMAL CHIMING SOUND. THE DEALER MADE AN ATTEMPT TO REPAIR THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH ANY FURTHER REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 21,165 AND THE CURRENT MILEAGE WAS 42,906. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425591September 15, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425450September 14, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT FRONT TRACK BAR BRACKET WAS DETACHED FROM THE FRONT AXLE. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN SHAKING AND AS HE TURNED THE STEERING WHEEL, THERE WAS NO RESPONSE. THE VEHICLE WAS TOWED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425469September 14, 2011
SEATS
THE PASSENGER SEAT ON THE JEEP DOES NOT LOCK IN PLACE, WHEN YOU TRY TO ENTER THE BACK SEAT. THE PASSENGER NORMALLY WILL GRAB HOLD OF THE SEAT ON ENTRY, OR EXIT OF THE JEEP. IT IS USTABLE AND SLIDES AND CAUSES THE PASSENGER TO FALL OR STUMBLE OUT OF REAR SEAT. IT NEEDS TO BE ABLE TO MOVE FORWARD AND LOCK. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425503September 14, 2011
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION WITH 'ELECTRONIC RANGE SELECT' ALLOWS A DOWNSHIFT WITH A MOVE OF THE SHIFT LEVER TO THE LEFT WHEN IN 'D' DRIVE. A MOVE TO THE RIGHT UP-SHIFTS. ACCIDENTAL DOWNSHIFTS OCCUR FREQUENTLY BECAUSE OF 'HAIR-TRIGGER' NATURE OF SHIFT LEVER CONTROLS. THE SLIGHTEST, BARELY PERCEPTIBLE MOVEMENT LEFT CAUSES A DOWNSHIFT, OFTEN UNINTENDED AND UNEXPECTED. UP-SHIFTING REQUIRES A DEFINITE MOVEMENT TO THE RIGHT. DISCUSSION OF THIS ISSUE WITH 2012 AUTOMATIC WRANGLERS DRIVERS ON JEEP INTERNET FORUMS SUGGESTS A NUMBER OF PEOPLE EXPERIENCE AND HAVE A PROBLEM WITH THIS, WHILE A NUMBER OF DRIVERS STATE THEIR SHIFTER REQUIRES A DEFINITE MOVE LEFT TO DOWNSHIFT. I EXPERIENCE FREQUENT, ACCIDENTAL DOWNSHIFTS ON EVERY TRIP DUE TO THIS DEFECT. CURRENT MILEAGE ON THIS VEHICLE IS 1100 MILES. SUDDEN DECELERATION DUE TO ACCIDENTAL DOWNSHIFTS CAN CAUSE LOSS OF TRACTION ON UNPAVED, GRAVEL, ICY OR SNOWY ROADS, CONFUSION, DISORIENTING, AND OVER-REVVING THE ENGINE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425227September 13, 2011
STRUCTURE:BODY
I AM WRITING TODAY TO COMPLAIN ABOUT MY 1998 JEEP WRANGLER. AFTER MY LAST SERVICE WAS PERFORMED, THE MECHANIC ILLUSTRATED TO ME THAT THE FRAME ON MY JEEP WAS SEVERELY ROTTING AWAY ON THE DRIVERS SIDE. THIS IS NOT AN UNKNOWN CONCERN FOR ME SINCE MY EMPLOYER HAS HAD THE SAME CONCERN REPAIRED ON ONE OF HIS FAMILY MEMBERS JEEP. THIS IS VERY DISHEARTENING TO ME SINCE I HAVE BEEN A JEEP OWNER FOR MANY YEARS. I CONTACTED CHRYSLER CUSTOMER SERVICE AND ACCORDING TO THE OPERATOR THEY ARE NOT FAMILIAR WITH THIS PROBLEM. I FIND THIS UNBELIEVABLE, CONSIDERING THAT I AM NOT THE ONLY ONE WITH THIS CONCERN AND OTHER VEHICLE MANUFACTURES HAVE RECALLED THEIR VEHICLES FOR SIMILAR FRAME ROT PROBLEMS. IE TOYOTA PICKUP TRUCKS, FORD WINDSTAR MINIVANS, AND I AM SURE THERE ARE OTHERS. I AM HAVING THIS JEEP FIXED BUT IT IS GOING TO BE A COSTLY REPAIR, AND IT IS UNFORTUNATE THAT AT THIS TIME I CAN'T AFFORD TO PURCHASE ANOTHER VEHICLE. I HAVE PICTURES OF THE AFFECTED AREAS ON MY FRAME THAT I CAN FORWARD TO YOU IF YOU NEED TO SEE THESE FOR YOUR INVESTIGATION. THANKS A VERY CONCERNED JEEP OWNER *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425278September 13, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT WAS DRIVING 15 MPH WHEN THE AIR BAG WARNING LIGHT ILLUMINATED, INDICATING A MALFUNCTION WITH THE DRIVER SIDE AIR BAG. IN ADDITION, THE CLOCK SPRING WAS ALSO DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR LOCAL MECHANIC FOR DIAGNOSIS OR REPAIRS. THE FAILURE MILEAGE WAS 34,477.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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