Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10432515October 23, 2011
ENGINE AND ENGINE COOLING, STEERING, VEHICLE SPEED CONTROL
INTERMITTENT PROBLEM OCCURRING ALMOST EXCLUSIVELY AT HIGHWAY SPEEDS. WHILE DRIVING AT HIGHWAY SPEEDS SUDDENLY, WITHOUT WARNING, THE VEHICLE SHUTS OFF. ALL WARNING LIGHTS ON THE DASH BOARD APPEAR, ENGINE COMPLETELY SHUTS OFF WHICH LEADS TO POWER STEERING FAILURE AND LOSS OF SAFE CONTROL OF THE VEHICLE. WHILE THE ENGINE SHUT OFF IS INTERMITTENT AND DOES NOT LAST FOR MORE THAN A FEW SECONDS BEFORE IT TURNS BACK ON WITHOUT USE OF THE KEY OR ANY OTHER MEANS OF MANUALLY RESTARTING THE VEHICLE, IT IS HIGHLY UNSAFE AND CAN LEAD TO SEVERE INJURY OR DEATH. WE HAVE NOTED THIS ISSUE OCCURRING APPROXIMATELY 1-2 TIMES PER MONTH. WE FINALLY TOOK THE VEHICLE TO THE DEALERSHIP TO SERVICE AND LOCATE THE ISSUE WITH THE VEHICLE ON OCTOBER 20, 2011. THE DEALERSHIP STATED THEY COULD NOT FIND ANY ISSUES WITH THE VEHICLE, WITH THE EXCEPTION OF UNUSUALLY HIGH OIL CONSUMPTION. THE DEALERSHIP ADVISED WE DO AN OIL CONSUMPTION TEST WHICH WILL BE COMPLETED IN 3000 MILES OR 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432512October 23, 2011
FUEL SYSTEM, GASOLINE
WHEN FUELING THE VEHICLE IT OVERFLOWS. THE FUEL ALWAYS OVERFLOWS BEFORE IT TRIGGERS THE PUMP TO STOP FUELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432296October 21, 2011
STEERING, SUSPENSION, UNKNOWN OR OTHER
JEEP FRONT END BEGINS TO VIOLENTLY SHAKING CAUSING LOSS OF CONTROL WHEN CROSSING HIGHWAY SEAMS, SMALL BUMPS, ETC ESPECIALLY WHEN TIRES HIT THEM ONE TIRE AT A TIME. JEEP MUST BE STOPPED TO CORRECT SHAKING. NO MODIFICATIONS COMPLETELY STOCK. DEALER CLAIMS EVERYTHING IS GOOD WITH VEHICLE AND IN PROPER WORKING ORDER. HAS HAPPENED MULTIPLE TIMES OVER AND OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432300October 21, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT THE BRAKE LIGHT, TURN SIGNALS, HEADLIGHTS AND WINDSHIELD WIPERS BECAME INOPERATIVE. THE VEHICLE WAS IN THE PROCESS OF GETTING REPAIRED BY THE DEALER, BUT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST THE CONTACT WITH THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE. UPDATED 12/12/11*LJ UPDATED 12/13/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432211October 20, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME DURING REFUELING THE GAS SPITS, OR SPLASHES OUT. THIS CAUSES A SIGNIFICANT AMOUNT OF GASOLINE TO BE SPILLED ON THE VEHICLE AND THE GROUND. IT IS NOT ONLY A WASTE, AN ENVIRONMENTAL HAZARD, BUT A SAFETY HAZARD. PLEASE DISCUSS THE MATTER FURTHER WITH JEEP. I AM NOT THE ONLY OWNER WITH THIS ISSUE, AND FAR MANY MORE OWNERS HAVE YET TO REPORT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430835October 19, 2011
ENGINE AND ENGINE COOLING
OPDA(DISTRIBUTOR) APPEARS TO HAVE CREATED EXCESSIVE HEAT AT THE DRIVE GEAR FROM THE CAMSHAFT AND CAUSED A FAILURE OF A CAMSHAFT LIFTER OR FOLLOWER WHICH WORE DOWN THE CAMSHAFT AND RAN METAL SHAVINGS OR CHIPS THROUGHOUT THE ENGINE WITH THE OIL AND CAUSED ENGINE FAILURE. THE OIL LEVEL WAS FULL PRIOR TO DRAINING IT TO SEE HOW MUCH METAL IT CONTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430859October 19, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER WAS CONTACTED AND SUGGESTED THE CONTACT MAKE AN APPOINTMENT TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TOLD THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,800 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430868October 19, 2011
STRUCTURE
ROOF KEEPS LEAKING EVERYTIME IT RAINS BROUGHT IT BACK TO THE DEALERSHIP 6 TIMES STILL HAVEN'T FIXED IT AND THEY JUST MADE IT WORSE MY FLOOR HAS GOTTEN SOAKED THE RADIO THE SEATS THE ROLL CAGE PADDING EVERYTHING VEHICLE WAS NICE NOW ITS JUNK AT 4500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430592October 18, 2011
POWER TRAIN
SHIFTING THE 4-WHEEL DRIVE TRANSFER CASE (TC) FROM 2HI TO 4HI OR 4LOW (OR IN REVERSE ORDER) CAN CAUSE THE TRANSFER CASE SHIFTING CABLE (TCSC) (MOPAR PART 52060462AG) TO FAIL AND BECOME DISCONNECTED FROM EITHER THE TC OR THE SHIFT LEVER IN THE CAB (OR BOTH). THE PART''S PLASTIC COMPONENTS ARE INHERENTLY TOO WEAK TO WITHSTAND NORMAL USE. SAFETY RISKS WHICH CAN ARISE UPON COMPONENT FAILURE, IF THE VEHICLE OWNER AND THEIR FAMILY (CHILDREN) ARE AT A LOCATION AND/OR TERRAIN WHERE THE VEHICLE IS DESIGNED/MARKETED FOR TRAVEL (WHETHER BY RECREATION OR NECESSITY), AND THE LOCATION/TERRAIN IS: (I) SUBJECT TO INCLEMENT WEATHER (E.G. SNOW, ICE, FLOODING, EXTREME HEAT); OR (II) ON AN EXTREME INCLINE WHICH IS UNSAFE TO NEGOTIATE WITHOUT 4WD; OR (III) ANY CIRCUMSTANCE WHICH REQUIRES 4WD TO NAVIGATE TO A SAFE LOCATION; OR (IV) THE TCSC FAILS WHEN THE TC BECOMES STUCK IN THE NEUTRAL POSITION WHILE SHIFTING, AND IS UNABLE TO ESCAPE IMPENDING HARM (FLASH FLOOD) ... THERE IS OBVIOUS RISK TO LIFE/SAFETY. THE OWNER HAS A RIGHT TO RELY ON THE COMPONENTS AND REASONABLE SAFETY PERFORMANCE FOR WHICH THE PRODUCT IS DESIGNED/MARKETED. JEEP IS AWARE OF THE ISSUE, AND THE MANUAL FAILS TO CITE THIS AS A POSSIBLE CATASTROPHIC EVENT, LEAVING THE UNSUSPECTING OWNER AT A LOSS IN AN EMERGENCY SITUATION. IT IS NOT REASONABLE FOR THIS COMPONENT TO FAIL WITHIN A FEW THOUSAND MILES AS REPORTED BY JEEP OWNERS. ADVANCE ADAPTERS (WWW.ADVANCEADAPTERS.COM) MANUFACTURES A TCSC WHICH MEETS THE CRITERIA (PRODUCT# 715596) REQUIRED FOR THIS COMPONENT. THERE IS NO REASON THAT JEEP CANNOT DO THE SAME AND/OR CONTRACT WITH ADVANCE ADAPTORS TO SUPPLY THE PART TO JEEP OWNERS. WE URGE NHTSA'S INVESTIGATION OF THIS SAFETY DEFECT AND JEEP WILL REDESIGN THE DEFECTIVE PART AND ISSUE A RECALL FOR AFFECTED VEHICLES ON WHICH THE PART WAS INSTALLED AS OEM AND TO EXTEND THE WARRANTY TO REPLACEMENT FOR LIFE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430630October 18, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS FULL WITH GASOLINE FUEL IT WOULD SPILL OUT ABNORMALLY. THE FAILURE WAS NOT INSPECTED BY A DEALER NOR WAS THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 54,713.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430711October 18, 2011
STEERING, SUSPENSION
2007 JEEP WRANGLER X "DEATH WOBBLE". AT AROUND 45000 MILES, MY JEEP FRONT END STARTED TO OCCASIONALLY WOBBLE (SOMETIMES VIOLENTLY) AT 50-60MPH. THE PROBLEM HAS ONLY GOTTEN WORSE AND THE VEHICLE IS NOW UNSAFE TO DRIVE ABOVE 45MPH DUE TO THE WOBBLE THAT WILL YANK THE STEERING WHEEL OUT OF YOUR HANDS AND SHAKE THE VEHICLE ALL OVER THE ROAD. JEEP HAS ATTEMPTED TO FIX THE VEHICLE BUT THE PROBLEM IS STILL THERE MAKING THE VEHICLE BASICALLY UNUSABLE AND DANGEROUS. A GOOGLE SEARCH OF THIS PROBLEM REVEALS THAT IT IS A MAJOR PROBLEM WITH THE WRANGLER AND A RECALL SHOULD BE ISSUED TO FIX THIS VERY DANGEROUS PROBLEM. TAKE A LOOK AT THIS WOBBLE ON THE WRANGLER ON YOUTUBE, OR BETTER YET, DRIVE ONE WITH THIS PROBLEM AND I HAVE NO DOUBT YOU WILL AGREE THAT THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429913October 17, 2011
ENGINE AND ENGINE COOLING
1999 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO VEHICLE BEING A LEMON *TGW THE CONSUMER STATED SHE WAS TOLD THE VEHICLE WAS NEW. BUT, IN FACT IT WAS DEFECTIVE AND HAD TO BE REPAIRED SEVERAL TIMES. THE CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE SHE SUFFERED A NECK INJURY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10430479October 17, 2011
STEERING, SUSPENSION, FUEL SYSTEM, GASOLINE
STEERING/SUSPENSION. WE HAVE HAD ISSUES WITH EXCESSIVE WOBBELING AND SWAYING OF OUR JEEP. BELIEVE THIS TO BE PREMATURE FAILURE OF THE TIE RODS AND STABELIZING SYSTEM. THIS HAS BEEN VERY DANGEROUS. *TR FUEL SYSTEM: GAS WILL SHOOT OUT OF THE TANK SPILLING FUEL ON THE OUTSIDE OF THE VEHICLE WHEN FUELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430296October 15, 2011
POWER TRAIN, UNKNOWN OR OTHER
SHIFTING THE 4-WHEEL DRIVE TRANSFER CASE (TC) FROM 2HI TO 4HI OR 4LOW (OR IN REVERSE ORDER) CAN CAUSE THE TRANSFER CASE SHIFTING CABLE (TCSC) (MOPAR PART 52060462AG) TO FAIL AND BECOME DISCONNECTED FROM EITHER THE TC OR THE SHIFT LEVER IN THE CAB (OR BOTH). THE PART?S PLASTIC COMPONENTS ARE INHERENTLY TOO WEAK TO WITHSTAND NORMAL USE. SAFETY RISKS WHICH CAN ARISE UPON COMPONENT FAILURE, IF THE VEHICLE OWNER AND THEIR FAMILY (CHILDREN) ARE AT A LOCATION AND/OR TERRAIN WHERE THE VEHICLE IS DESIGNED/MARKETED FOR TRAVEL (WHETHER BY RECREATION OR NECESSITY), AND THE LOCATION/TERRAIN IS: (I) SUBJECT TO INCLEMENT WEATHER (E.G. SNOW, ICE, FLOODING, EXTREME HEAT); OR (II) ON AN EXTREME INCLINE WHICH IS UNSAFE TO NEGOTIATE WITHOUT 4WD; OR (III) ANY CIRCUMSTANCE WHICH REQUIRES 4WD TO NAVIGATE TO A SAFE LOCATION; OR (IV) THE TCSC FAILS WHEN THE TC BECOMES STUCK IN THE NEUTRAL POSITION WHILE SHIFTING, AND IS UNABLE TO ESCAPE IMPENDING HARM (FLASH FLOOD) ... THERE IS OBVIOUS RISK TO LIFE/SAFETY. THE OWNER HAS A RIGHT TO RELY ON THE COMPONENTS AND REASONABLE SAFETY PERFORMANCE FOR WHICH THE PRODUCT IS DESIGNED/MARKETED. JEEP IS AWARE OF THE ISSUE, AND THE MANUAL FAILS TO CITE THIS AS A POSSIBLE CATASTROPHIC EVENT, LEAVING THE UNSUSPECTING OWNER AT A LOSS IN AN EMERGENCY SITUATION. IT IS NOT REASONABLE FOR THIS COMPONENT TO FAIL WITHIN A FEW THOUSAND MILES AS REPORTED BY JEEP OWNERS. ADVANCE ADAPTERS (WWW.ADVANCEADAPTERS.COM) MANUFACTURES A TCSC WHICH MEETS THE CRITERIA (PRODUCT# 715596) REQUIRED FOR THIS COMPONENT. THERE IS NO REASON THAT JEEP CANNOT DO THE SAME AND/OR CONTRACT WITH ADVANCE ADAPTORS TO SUPPLY THE PART TO JEEP OWNERS. WE URGE NHTSA?S INVESTIGATION OF THIS SAFETY DEFECT AND JEEP WILL REDESIGN THE DEFECTIVE PART AND ISSUE A RECALL FOR AFFECTED VEHICLES ON WHICH THE PART WAS INSTALLED AS OEM AND TO EXTEND THE WARRANTY TO REPLACEMENT FOR LIFE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430167October 14, 2011
FUEL SYSTEM, GASOLINE
WHILEL FILLING FUELING FILL SPILLS OUT OF TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430244October 14, 2011
STEERING
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE AND STEERING WHEEL BEGAN TO VIOLENTLY SHAKE. THE CONTACT SLOWED THE VEHICLE DOWN UNTIL SHE COULD REGAIN CONTROL. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND WAS IN THE PROCESS OF HAVING THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 56,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430247October 14, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP WRANGLER. THE CONTACT STATED THAT WHEN A ROAD BUMP WAS DRIVEN OVER OR WHEN THE BRAKE WAS DEPRESSED, THE VEHICLE WOULD WOBBLE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FRONT END STABILIZER AND SHOCKS, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER, BUT THEY WOULD NOT ASSIST WITH THE DIAGNOSTIC TESTING COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430256October 14, 2011
POWER TRAIN
AT A COMPLETE STOP WHEN YOU STICK YOUR JEEP IN FIRST GEAR FOR A MANUAL TRANSMISSION AND GO TO ACCELERATE, THE JEEP WILL MAKE A LOUD POP/BANG SOUND AS THE STICK POPS OUT OF FIRST GEAR IN A VIOLENT FASHION. I HAVE COME CLOSE TO AN ACCIDENT TWICE WHERE I WAS ATTEMPTING TO CROSS MULTIPLE LANES OF TRAFFIC. IT ONLY HAPPENS IN FIRST GEAR AND IT ONLY HAPPENS ONCE IN A WHILE. JEEP WON'T FIX IT BECAUSE THEY CAN'T REPLICATE IT. MY JEEP IS NOW OUT OF WARRANTY AND THEY NOW ACKNOWLEDGE THE PROBLEM, BUT WANT ME TO PAY TO HAVE IT FIXED. THIS PROBLEM IS DANGEROUS AND WILL END UP KILLING SOMEONE IF IT HASN'T ALREADY HAPPENED. JEEP NEEDS TO DO A RECALL ON THIS ISSUE. MANY PEOPLE ARE POSTING THIS PROBLEM ON THE INTERNET AND JEEP IS NOT BEING UPFRONT ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430036October 13, 2011
FUEL SYSTEM, GASOLINE
SPEWED GAS ALL OVER BARE LEGS WITH HAND ON THE NOZZLE, THIS HAPPENS EVERY TIME I PUT GAS IN. IT ALSO AIR LOCKS /STOPS PUMPING EVEN AT LOW SPEED HAVE TO PULL THE FILLER AND REINSERT TO GET IT TO FILL... THEN CLOSE TO THE TOP BUT NOT ALL THE WAY IT PUKES GAS ALL OVER BODY HAVE TO STAND OFF TO THE BACK OF JEEP WITH HAND HOLDING HANDLE EVERY TIME I TRY TO FILL UP HAVE NEVER HAD THE GAS GAUGE SHOW ALL THE WAY FULL. I BOUGHT THE JEEP USED LESS THAN 2 MONTHS AGO AND HAVE READ OF SIMILAR PROBLEMS WITH THIS YEAR IS THERE A RECALL??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430060October 13, 2011
AIR BAGS
WHEN TURNING STEERING WHEEL, AIRBAG LIGHT COMES ON. DEALER IDENTIFIED PROBLEM AS A CLOCKSPRING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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