Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11736277May 7, 2026
STEERING
The contact owns a 2020 Jeep Wrangler. The contact stated while driving at 50 MPH, the vehicle was violently shaking. No warning lights were illuminated. The contact stated that the failure occurred after driving over a bump in the road. The contact stated that the violent shaking felt like a tornado. In addition, the contact stated that the failure was persistent. The vehicle was taken to the dealer where it was diagnosed with a failed steering damper. The contact was informed that the steering damper needed to be replaced. The vehicle ws not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736315May 7, 2026
AIR BAGS
I purchased a 2013 Jeep Wrangler Unlimited Sahara (VIN [XXX] ) from Soliman Motors Inc., [XXX] (phone [XXX] ) on April 11, 2026. The vehicle is subject to active NHTSA stop-drive recall #19V-018 for the Takata passenger airbag inflator, issued January 15, 2019. This recall was not disclosed to me at any point before, during, or after the purchase. I was never informed of this active federal stop-drive safety recall by the dealer. I discovered the recall independently after purchase through the Jeep manufacturer app. Upon discovery I immediately contacted an authorized Jeep dealership to schedule the recall repair. I was informed that recall parts are on nationwide backorder with no confirmed availability date. I am currently on a waiting list at an authorized Jeep dealership. This recall has been open and unrepaired for over seven years since its issuance on January 15, 2019. The dealer sold this vehicle to me without disclosing the existence of this active stop-drive safety recall. The recall involves a Takata passenger airbag inflator that can rupture upon deployment, sending metal shrapnel toward vehicle occupants — a known life-threatening defect responsible for deaths and serious injuries worldwide. I have been driving this vehicle without any knowledge of this life-threatening safety defect from the date of purchase until I independently discovered the recall. The dealer’s failure to disclose this recall at the point of sale put my life and the lives of my passengers at serious risk. Additionally, the financing for this transaction was cancelled by the lender, Thrift Investment Corporation, because the dealer sold this vehicle to a buyer without a valid driver’s license — confirming the dealer failed to conduct basic due diligence before completing this sale. I am requesting: 1.Investigation of Soliman Motors Inc. for failure to disclose active stop-drive recall #19V-018 at point of sale 2.Review of whether Solim INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735984May 6, 2026
SERVICE BRAKES
The ABS module has failed. The jeep was not involved in an accident, it is at my house not driveable because Jeep does not have the ABS module. The part has been on factory back order with no date of availability. No aftermarket company produces the past. I now have a jeep that is useless. Jeep should be held accountable for availability of the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736063May 6, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ABS ETC Traction control Torque management in power train and ABS I have tried to fix everything with no resolve I just drove to and from Oklahoma and the jeep is unsafe to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736181May 6, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Traction control, ABS, and brake light all illuminated, then on 5/3/2026 while driving the speedometer quit completely. Replaced all 4 wheel speed sensors to see if it would help and nothing changed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736135May 6, 2026
ENGINE, ELECTRICAL SYSTEM
Yesterday evening we were driving and the orange check engine light came on. Followed by a red battery light, the red turtle and an exclamation point with a car and a speedometer symbol. It would not let me switch to electric e-save and kept me in hybrid mode. Regenerative braking would not work either. Once safely parked it was making a loud high pitched whining noise. It would also drop RPMs while idling and then they would rev up quickly. Once the tow truck arrived he tried to drive it up on the flat bed but it had no power to make it up the ramp and had to be pulled with the tow cable up the ramp. Another thing I have noticed as of the last 68c update is that when in electric mode and merging onto a freeway for example, it gets really sluggish at about 65mph and the gas engine won't kick in like it used to before the update. It doesn't go above 65 and slows down to about 62 even if my foot is pedal to the floor before ice kicks in. Makes it pretty dangerous to be merging with traffic going 70+.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736118May 6, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
The primary component involved is the high-voltage charging system, specifically the charging port and connector interface. The vehicle previously experienced a confirmed failure involving a scorched charging port and a melted pin, which required replacement. The same symptoms have since returned, including heat at the charging interface and a burning odor. The vehicle is currently located at an authorized dealership and is available for inspection upon request. This condition presents a safety risk due to the potential for electrical overheating and possible fire hazard. In addition, the vehicle has experienced repeated loss of power while driving, which creates a risk in traffic conditions and could impact driver control and safety. The issue has been previously confirmed by the dealership, which replaced the charging port due to thermal damage. However, upon recurrence of similar symptoms, the dealership has refused to diagnose or service the vehicle, preventing further confirmation at this time. The vehicle has been inspected by an authorized dealership on multiple occasions for related issues, including the prior charging system failure. The manufacturer has not directly inspected the vehicle but has been contacted for assistance. Prior to the charging system failure, symptoms included heat at the charging connector and a burning odor. The vehicle has also exhibited electrical system irregularities and repeated loss of power while driving beginning after recall-related service in or around August 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735712May 5, 2026
SERVICE BRAKES
ABS systems not functioning properly, showing engine code U0121 that states lost communication with ABS module. This is a common occurrence with jeeps and is a safety issue due to the abs system not working properly. Also causes the brakes to randomly engage and disengage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735722May 5, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
I parked my car fully functioning with no lights on the dash board, after getting back in the car i had the abs light, brake light and stability light on. I checked the codes and i had a C2200 code.The ABS module is bad and the part has been back ordered since 2021 from Jeep/Stelantis. Now the part is discontinued and there is no solution at this time. These cars are driving on the road with no ABS or stability control because the manufacturer has not released a replacement part in over 5 years. This is a major saftey concern and there have already been multiple accidents attributed to this defect. Were not even asking for a free fix we just want our vehicles able to drive safely and there is no option to fix it. This problem is only getting worse as time goes on. This is a widespread issue with 2014-2018 wranglers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735798May 5, 2026
VISIBILITY/WIPER
The motor of the wiper stop working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735845May 5, 2026
ELECTRICAL SYSTEM, STEERING
What component or system failed or malfunctioned, and is it available for inspection upon request? After diagnostics of multiple 'no communication' codes, it was determined that the CAN buss star connector was faulty. The part has been replaced, but is available for inspection. How was your safety or the safety of others put at risk? The malfunction caused repeated warning lights and loss of steering at unpredictable times. Luckily I was always able to put on my hazard lights and get out of the path of traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, a variety of warning lamps and messages over a period of 10-12 days, which would disappear after restarting the vehicle (restarting was necessary to get the steering working again). Messages such as traction control, auto on/off, and check engine light were a few different ones. They came and went so quickly it was hard to catch them all while I was focused on getting safely off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735902May 5, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed ABS module. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the parts were in back order indefinitely. The contact was advised that she could drive the vehicle at her own risk. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,108.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735757May 5, 2026
ENGINE, STEERING, VEHICLE SPEED CONTROL
Started car and check engine light was on. Started to drive it and the battery and other lights came on. Engine sounded funny and electric motor was not available. As I was trying I needed to pull off because it was not moving smoothly and was jerky. I pulled over into a parking lot and put in park and the lights indicated it was in charging mode. After repeated attempts to turn the vehicle completely off I was able to. When I was able to finally turn it back on it the engine was very loud. While driving the car would accelerate when I did not have my foot on the brake and was getting warm inside the cabin. At random times the battery light and a red turtle would appear saying the speed was being limited. This happened repeatedly. The following day on the way to try to bring it to the dealership to fix it the speed was increasing while on flat ground unless I had foot on break and then the red turtle would come back on. I determined it was unsafe to drive and requested a tow to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735563May 4, 2026
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
One day out of the blue, my Jeep Wrangler received a "Service Shifter" error code. The error code threw about 40 other codes at the same time. Loss of power steering, loss of abs, engine kept revving on its own, windshield wipers turned on. While in park it felt as if it was trying to shift itself into other gears. Loss of steering while driving as well as the engine revving up and down while on the interstate. Every warning light came on and stayed on. I can let it sit for awhile and it'll drive fine for a little while until it does it all again and again. I have not taken it to a dealership yet due to all the threads on being charged $2000 and it not get fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735604May 4, 2026
ELECTRICAL SYSTEM
heated steering wheel connector melted inside sccm. Repairs needed are a new wiring harness and sccm. Vehicle went up in smoke
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735338May 3, 2026
SERVICE BRAKES
On 4/09/26 my trac control/ ABS and BRAKE light illuminated on the dash and the hill descent assist flashes . When diagnosed at shop code C2200 was found. ( module internal failure). This is a known problem to stallantis who has had problems for several years now with this module. They now have an engineering hold on it with no plans of fixing the situation. This is a mandatory safety equipment and a national recall should be made, and they should have to fix their equipment. How is it safe or even legal to let this type of thing happen?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735268May 2, 2026
ELECTRICAL SYSTEM
The cam bus connector also known as the green star box behind the glove box was defective. I would drive 32-35 miles and my dashboard would light up with 17 codes, abs, 4wd, steering, anti skid, my speed would disappear as well as my mph into three dashes, my check engine light would eliminate as well as service 4wd, pull over to a safe location vechile disabled as the entire jeep slammed itself into park. I can’t imagine what would have happened to me if I didn’t get this resolved and I was going to work driving on the highway doing 55 and this happened and the vehicle slammed itself into park. I would not be here today to tell my story and potentially save other lives as I’m sure this is a known recall and or should be! I called jeep and was notified that this is a known recall but my vin was listed for the recall. So here I am in hopes to get this resolved for all jeeps out there to get this addressed. I would also like to be reimbursed for the parts and labor getting this fixed. I have the video footage of this happening as well and a pic of the cam bus fuse connector showing the burnt electrical components. This will not let me upload a video only photos.. the video is very important in this case and I feel you should have it for this, if so please email me or contact me and I can send it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735274May 2, 2026
SERVICE BRAKES
I have had a brake problem since September 2025. The symptom is a hard brake pedal that does not stop the vehicle at low speeds. There is a similar problem with other Wrangler models that do have a recall issued. It was related to a software update around the same time my problem started. I have had it back to the dealer (Hoover CDJR in Summerville, SC) at least 3 times. At the last visit, they said that they acknowledge there is an issue but Stellantis does not know root cause or have a repair. The problem does not cause a diagnostic code. Not being able to stop reliably in low speed situations include dangers in parking lots, my driveway, stop signs and lights. I have been lucky that I have not made contact with another vehicle or pedestrian yet but it has been close a few times. I fear it is a matter of time before the luck runs out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735269May 2, 2026
STEERING, SUSPENSION
The vehicles car suspension/steering are malfunctioning even after being replaced early 2025. Vehicle start shaking violently after going over overpasses and uneven roads to the point where steering control is lost. This is unsafe especially in busy highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735053May 1, 2026
ELECTRICAL SYSTEM
Purchased the 2020 Jeep Wranger on January 9, 2025 with less than 50K miles on it and still under warranty. Around March 2020 the instrument panel began to glitch and by April it was completely blank. I had it diagnosed by Eddys Jeep in Wichita Kansas who gave me a price for repair but parts were on back order. I then took it to my mechanic who ordered the parts which have been on order for over a year. We are unable to see the speed, fuel level, back up camera, no radio or phone charging or warnign lights. Dash is completely dark. I would like to replace the vehicle but am unable to get fair market value and do not want to be held liable for selling a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler