Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11738374May 17, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I am reporting a serious safety concern with my 2024 Jeep Wrangler 4xe, VIN [XXX] . The apparent systems involved are the hybrid propulsion system, charging/high-voltage battery system, powertrain control system, and/or regenerative braking/deceleration system. The vehicle is available for inspection upon request. After prior battery/charging-related issues and recent Jeep recall service, the vehicle displayed a “Service Charging System” warning and the check-engine light came on. While driving home, the vehicle did not decelerate normally when I removed my foot from the accelerator. It felt like the Jeep continued propelling itself or maintaining speed without accelerator input. I drove approximately one mile down my street at about 40 mph, and the vehicle did not slow down as expected unless I applied the brakes firmly. I had to brake harder than normal to slow the vehicle. This created a serious safety risk because the vehicle appeared to continue moving at speed without normal deceleration, which could have caused a crash or prevented me from stopping in time. After the incident, the vehicle also turn off. It took multiple tries and about 20 minutes to turn off. The “Service Charging System” message and check-engine light remained on. The problem has not yet been reproduced or confirmed by a dealer or independent service center, but I am arranging for the vehicle to be towed/inspected and do not intend to drive it due to the safety concern. The vehicle was recently inspected/serviced by a Jeep dealer for recall-related work before this incident. I am requesting that the dealer/manufacturer inspect the vehicle and preserve all DTCs, freeze-frame data, module update records, HV battery/charging diagnostics, and any available accelerator/brake/propulsion data. No crash or injury occurred, but the vehicle created a serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738240May 16, 2026
POWER TRAIN
While driving my engine light comes on and I lose power like it won’t take gear I can switch to manual and it’s fine engine light pulls a code for oil pressure sensor but I’ve done paid for that to be fixed and it still doing the same as above but the engine light will go off after cutting the jeep off and stays off for a few days then out of nowhere while driving it comes back on and the process starts all over
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738326May 16, 2026
ENGINE
Oil cooler failure at 7 years and 90000 miles. This is a known engineering issue due to a plastic housing that is resolved by upgrading the oil cooler housing to aluminum instead of plastic. It’s a $1000 repair. Because this is an engineering issue the consumer should not have to pay the entire cost of the repair. This is a SAFETY AND ENVIRONMENTAL HAZARD DUE TO THE LEAKAGE OF OIL CAUSED BY THIS FAILURE. It should definitely be deemed a recall and fixed at the expense of the manufacturer!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738338May 16, 2026
ELECTRICAL SYSTEM
Instrument cluster failure. I completed a short trip wherein it was working fine. Went back out several hours later to return home at midnight. The instrument cluster had no power and did not function. I am currently driving with no speedometer, no tachometer, no fuel gauge. I am flying blind because of a known defect in Jeep instrument clusters (NHTSA report 24V652000) between 2020-and 2024. Recall 30b was used to narrowly target other jeeps...but mine somehow does not qualify meaning it is my problem...though it is a well enough known issue that they have a recall on other instrument clusters just failing. As we know from Fight Club they have no intent to do recalls on anything other than the least cost to themselves: “Wherever I'm going, I'll be there to apply the formula. I'll keep the secret intact. It's simple arithmetic. It's a story problem. If a new car built by my company leaves Chicago traveling west at 60 miles per hour, and the rear differential locks up, and the car crashes and burns with everyone trapped inside, does my company initiate a recall? You take the population of vehicles in the field (A) and multiple it by the probable rate of failure (B), then multiply the result by the average cost of an out-of-court settlement (C). A times B times C equals X. This is what it will cost if we don't initiate a recall. If X is greater than the cost of a recall, we recall the cars and no one gets hurt. If X is less than the cost of a recall, then we don't recall.” ― [XXX] lub [XXX] I [XXX] (B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738243May 16, 2026
ELECTRICAL SYSTEM
When I bought the car 4/9/2026 I was told there was a recall. I called 2 weeks later to morrow cdj in morrow,ga. They said it would be over a month before I could get a loaner for the mean time. I couldn’t do that. I wouldn’t be able to get to home or take care of my daughter. I asked to be notified when there was a loaner available. 5/14/2026. I was driving with my daughter to the store and I completely loose power in the car. I could barely pull over to the side. AAA couldn’t charge the battery. I called the local jeep dealership. They wouldn’t help tow it to the dealership. They also had no loaners for over a month. And are taking their sweet time even looking at my car. After completely losing power in on going traffic that could have been catostrophic I’m angry. I called customer care for stellantis and they told me I could get my own rental and then submit for a possible reimbursement later but they will not get me a car. I’ve had this car for 5 weeks and now god knows how long I will not have a car. I can’t afford to pay a car note for over 500$ a month and a rental car. I don’t have a second car. Jeep knows this car is unsafe are not doing anything to assure the safety of its consumers. Nor are they trying to make it right. In the right place we could have been in an ugly accident because jeep isnt trying to fix these cars. Am I only entitled to fair treatment if we were not so lucky?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738100May 15, 2026
ELECTRICAL SYSTEM
Recently, my Jeep Wrangler Rubicon 4xe was affected by the 68C Fire Safety recall where the Jeep was stuck at the dealership for battery replacement for 6 weeks. The dealership didn't have a loaner vehicle to offer during the time of the Safety recall. I was asked to contact the Jeep customer care about securing a rental vehicle during the time. I got this email from Stellantis before I started the rental: " Thank you again for speaking with me today. As a follow-up to our call, your rental reimbursement has been approved. You may rent through a licensed and legitimate company—such as Enterprise, Hertz, Avis, or Budget—at a daily rate of $60 per day, based on the local rates in your area. Sales tax is included in this amount. Please note that optional services—including insurance, fuel, tolls, GPS, tips, and underage driver fees—are not reimbursable through Jeep Customer Care. Rental reimbursement applies only to warranty-related repairs and covers the time your vehicle is at the dealership, unless special arrangements have been approved. To process your reimbursement, please reply to this email with the following documents: Once we receive these documents, we’ll begin processing your reimbursement right away. If you have any questions, please feel free to reach out—I’m happy to help. " Jeep is now refusing the reimburse the non-optional charges saying that they only reimburse Time and Mileage and Taxes. Here are the required charges that Jeep is refusing to reimburse (Total of $337.71): Road Safety Fee (Colorado Mandatory): $229.62 (Total for both periods) Avis Mandatory Fees (FTP SR, License Recoup, Energy): $96.09 Extension Fee (Due to Repair Duration): $12.00 I spoke with the Customer Care multiple times that these are mandatory fees and as per their original email to me, they are supposed to only exclude optional fees from reimbursement. They are saying that Corporate policy is inconsistent with that email and they are unable to reimburse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738096May 15, 2026
ELECTRICAL SYSTEM, SUSPENSION, WHEELS
I began to notice some occasional loss of the steering with violent shakes - the death wobble - and once in the rain down a street with potholes which seemed to agitate the car further. I made an appointment to get the car checked and took it into the dealership. At that time, the tech mentioned that there was a recall out - which I had seen in the mail before - and asked if I wanted to get the update - I said yes. I believe the “Check Engine” was also blinking at that time so I also asked them to check that. After that, the vehicle was in the shop for 2 weeks without a clear diagnosis before the tech reached out and told me the car was “inoperable”. After communicating with the engineers and getting support from management, the car was still inoperable for over 2 months. At that point the tech asked me to contact Chrysler to file a claim to help him make sure it kept moving. (Please note that I found this bizarre and I hope any reasonable person in a similar situation would as well. 😨) A few days later, they told me the car was ready for me to pick up! I do not have a technical background and do not fully understand the issue, but the tech told me there was an issue with the vehicle sensor software which clashed with the recall and caused the vehicle to stop responding. As a fix, they uninstalled the sensor software and then reinstalled it after the recall update. Any future software update may cause the vehicle to crash and considering there is a third recall on this issue so far with out a proper fix, it is highly probably that there will be subsequent recalls/updates which will crash the car. At that time, I will have no recourse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738036May 15, 2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
See attached letter for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737953May 14, 2026
SERVICE BRAKES
I purchased my 2015 Jeep Wrangler approximately a year and a half ago. At the time of purchase, the ABS, Traction Control, and Brake warning lights were illuminated on the dashboard. The dealership told me these lights were caused by a simple sensor issue that was on backorder and would be resolved later. About two weeks ago, while driving, my Jeep suddenly went into limp mode. I had two independent mechanics inspect the vehicle, and both confirmed that the diagnostic codes pointed to a failed ABS Module. I then contacted the dealership where I purchased the vehicle. They acknowledged that the ABS Module is still on backorder but claimed they did not believe the module was the issue, despite the diagnostic results from two separate mechanics. The ABS Module has now completely failed, and the vehicle is unsafe to drive. The ABS, Traction Control, and Brake systems are not functioning, and the Jeep cannot be operated normally. I am unable to drive my vehicle due to this safety‑critical failure. This appears to be a widespread issue with ABS Modules on this model year, and replacement parts are unavailable. I am submitting this report so NHTSA can investigate whether this ABS Module failure represents a broader safety defect that requires action.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11737639May 13, 2026
STEERING
Driving downhill at 70mph on highway. crossed from #2 lane to #1 lane. I did not hit any potholes, I believe I just drove over the "bot dots". This started the "death wobble", the uncontrolled oscillations in the front suspension/tires. I had to take my foot off the accelerator and let the vehicle come down to about 35mph before the violent shaking stopped. I could reproduce this on my own by hitting potholes at speeds as low as 60mph. There were no warning lights on the dash before, during or after incident. Suspension was subsequently checked at an independent shop but they saw no "smoking gun" in the front end.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737621May 13, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN
Subsequent to the 68C recall software update, my vehicle is suffering from intermittent loss of acceleration. Even with a full charge of battery, when driving the 2025 jeep wrangler 4xe in EV mode, occasionally the car will shut of EV mode and transition to gas/hybrid mode. The problem is the vehicle changes from EV mode to gas/hybrid it can take 10 seconds. In the meantime there is no ability to accelerate. The pedal is dead. It occurred 4 times in random places. Once on a regular country road, Once straining on a steep hill Once merging with traffic on the highway The last time I drove it was when I lost acceleration while making a left hand turn on a busy intersection. It would have been a head on collision if the other driver hadn't slammed on their breaks. This was my last time with the vehicle and it has been sitting at the dealership since January. The dealership service department tells me Stellantis is not working on a fix for this issue, even though it is a serious safety defect. Since then I have been pursuing lemon law however this process is taking forever. They refused to provide a loaner car. I was renting a vehicle but it was too costly. I ultimately had to buy another vehicle, even thought I spent $70,000 on a brand new jeep that is sitting at a dealership. They claim no fault found. The dealership drove it a total of 10 miles in EV mode. No fault found. They are putting people in danger and making us QA test while they push out software updates that aren't tested in the real world. This vehicle is trying to kill me. It will either explode and burn down the house or cause a collision. They need to make this right. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737428May 12, 2026
SERVICE BRAKES
ABS control module has failed causing the ABS system and the traction control to fail. I have no antilock brakes now. I have had issues with braking multiple times, especially in loose traction. Manufacture stated there’s no available replacement parts to fix my condition. Traction control, ABS, and Brake lights stay illuminated on my dash. This also creates a distraction while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737013May 11, 2026
ELECTRICAL SYSTEM
The center cluster instrument panel went completely black. This affects seeing any warning lights, tire pressure, speedometer, mileage, fuel amount, etc. The problem has been confirmed by auto shops. No way to fix except replacing the entire thing and my VIN has not been included in any recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737023May 11, 2026
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument cluster began to dim and subsequently went completely blank. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737095May 11, 2026
ELECTRICAL SYSTEM
The instrument cluster went black when I was driving. This prevents the driver from seeing warning lights, digital speedometer, the fuel gauge and the odometer. The car was examined by my private mechanic, and he stated he could not fix it. He advised me to go to the Jeep dealership. The car was then examined by the dealership, and they stated it would need a new instrument cluster at a cost of $1600, and I was charged $250 for the diagnostic. I then researched the issue and learned that Jeep has issued 2 recalls for this exact problem which included the make, model and year of my unit. The recall dates were September 2024 and April 2026. I called Jeep's help center and they stated my particular vehicle is not eligible for the recall because of where it was made. I feel this is not a valid reason and they should honor the recall for my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737112May 11, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the vehicle decelerated. In addition, the failure was persistent. The vehicle was taken to the dealer, however the failure was not duplicated. The contact referenced a recall, NHTSA Campaign Number: 25V710000 (Electrical System) however the contact's VIN was not associated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 14,653.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737151May 11, 2026
ENGINE, FUEL/PROPULSION SYSTEM
On April 13, 2026, at approximately 67,312 miles, my vehicle experienced a fuel system failure when the main fuel supply line leading to the high-pressure fuel pump cracked and began actively leaking raw gasoline onto the top of the transmission in the engine compartment. There were no prior dashboard warning lights or error messages; the only symptom leading up to the failure was a extremely strong odor of raw gasoline coming from the engine bay area. I believed this fuel leak created an immediate, severe risk of an engine compartment fire. I immediately brought the vehicle to an authorized factory dealership, where certified technicians acting on behalf of the manufacturer inspected the system, confirmed the active leak emitting raw fuel odors, and successfully removed and replaced the failed supply line to resolve the issue. If needed, the vehicle is available for inspection upon request. Furthermore, my vehicle is factory-equipped with the 2.0L Turbo engine, meaning this failure is identical to the documented fire hazard covered under FCA Safety Recall Y10 (NHTSA Campaign 21V-665). Even though my specific production sequence was not actively flagged under the manufacturer's recall lookup system, I believe the component failed in the exact same hazardous manner described in the official recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737075May 11, 2026
POWER TRAIN, SUSPENSION, VISIBILITY/WIPER
first incident rear defrost tab would come on and get so hot it was burning the rear glass. major fire risk burning the components, reported to dealer, dealer replaced glass and component, no warnings, owner reported "smelling something burning". fire fighter found burned glass and component which was then unplugged. 2nd- hub centric ring loose and causing noise rubbing inside of wheel. owner states dragging sound from left to right at low speeds and one incident of vehicle not able to turn to the right. dealer replaced new hub ring. no warning alerts, major safety concern in regular operation of vehicle while driving could cause catastrophic failure and/or death. 3rd and 4th reported to dealer Sep 29, 2025 that transmission does not want to shift and when accelerating it feels like it does not want to pull. dealer reported no problem found reported to dealer march 26th 2026 that when accelerating and letting off the gas the vehicle makes a grinding noise and will jerk and jump. Also when pressing gas an letting off it sounds like it tries shutting off. dealer kept vehicle for greater than 30 days. dealer replaced rear end due to bearing failure and metal contamination which led to axle seal and bearing replacement for also being contaminated, dealer had to drill holes to swap over relocation bracket to track bar to accommodate lift. major drive train failure safety defect possibly leading to a catastrophic failure and/or death. no warning alerts 5th vehicle was returned with in the same week for major oil leak on back tires still at dealer ship waiting repairs. no warning alerts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736937May 11, 2026
UNKNOWN OR OTHER
I have had several instances of the infotainment system freezing up after starting the Jeep and putting it into reverse. When this happens, the radio sound is replaced with a buzzing noise and the rear camera image becomes frozen. None of the radio controls work and putting the vehicle into Park doesn't have any impact. The only resolution is to push and hold the power button until the system resets. This defeats the purpose of having a rear camera while reversing and puts the failure at the worst possible time (while backing up).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736361May 7, 2026
SERVICE BRAKES
My 2017 Jeep Wrangler experienced repeated brake system failures beginning shortly after purchase. After extensive brake repairs, the vehicle was ultimately diagnosed with a failed ABS control module. The vehicle is unsafe to operate due to loss of ABS/stability safety systems. Jeep/Stellantis has the required OEM module on national backorder with no repair timeline (some other jeep owner reports say it has been on backorder for up to 18 months), reportedly under engineering review. Dealerships and mechanics indicate this issue is widespread among Jeep Wranglers. The inability to obtain a safety-critical brake component leaves the vehicle effectively unusable and unable to be safely repaired (has been undriveable since Feb 11 2026).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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