Jeep Compass Complaints

4,014 consumer complaints on file.

#11365335October 20, 2020
AIR BAGS
VEHICLE WAS PURCHASED USED FROM CARMAX IN APRIL 2018 *(NEVER ALERTED TO ANY RECALLS. ) 10/09/2020 CAR DRIVING ON EXPRESSWAY / CAR WAS ROLLED IN ACCIDENT / TOTALED/ NO AIRBAGS DEPLOYED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11364885October 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
TWICE MY VEHICLE HAS LOST POWER WHILE MAKING A RIGHT TURN. ELECTRICAL SYSTEMS SEIZE UP, EMERGENCY BRAKE ENGAGES WITHOUT ME SETTING IT AND UNABLE TO ROLL DOWN WINDOWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364860October 17, 2020
ENGINE, POWER TRAIN
TODAY WHILE DRIVING ON THE HIGHWAY, MY CAR STARTED TO JERK WHICH THEN THE CHECK ENGINE LIGHT POPPED UP WITH THE TRANSMISSION LIGHT SAYING IT NEEDED TO BE SERVICED. ONCE THAT APPEARED IN THE MIDDLE OF ME DRIVING ON THE HIGHWAY MY CAR FAILED TO ACCELERATE. IT STALLED ON ME IN THE MIDDLE OF THE HIGHWAY WHERE EVERYONE IS DRIVING 65 MPH AND IT GAVE ME NO TIME TO MOVE OVER TO THE SIDE OF THE ROAD. I IMMEDIATELY TURNED MY EMERGENCY LIGHTS ON. ONCE THE CAR CAME TO A COMPLETE STOP IT JERKED AND THE POWER ON THE CAR WENT OFF, SO IT PUT IT ON EMERGENCY BRAKES AND SAID TO STEP ON BRAKE AND PUSH START. I TURNED THE CAR COMPLETELY OFF AND TURNED IT BACK ON, SO I BEGAN TO DRIVE AGAIN WITH CAUTION BUT THE CHECK ENGINE LIGHT WAS STILL THERE. I DROVE FOR A MILE AND THE TRANSMISSION LIGHT MESSAGE POPPED UP AGAIN, WHICH THEN CAUSE MY VEHICLE TO JERK AND STALL AGAIN IN THE MIDDLE OF DRIVING. IT PUT IT ON EMERGENCY BRAKE BUT THIS TIME I WAS ABLE TO MOVE TO THE SIDE OF THE ROAD. I LET THE CAR COOL DOWN SO I TURNED IT COMPLETELY OFF AGAIN. THIS IS NOT THE FIRST THIS HAS HAPPENED. ITS VERY DANGEROUS AND UNACCEPTABLE. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THE MECHANICS HAVE NO IDEA WHAT IT IS. I NEED TO GET THIS FIXED BECAUSE ITS NOT SAFE FOR ME OR OTHERS DRIVING AROUND ME. I DO NOT FEEL SAFE IN THIS CAR BECAUSE RANDOM THINGS APPEAR AND CAUSE THE CAR TO FAIL WHILE IN DRIVING. THERE WAS NO MESSAGE OR WARNING ABOUT ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364866October 17, 2020
ELECTRICAL SYSTEM
WITHOUT ANY WARNINGS, I WAS GETTING READY TO LEAVE FOR THE DAY AND MY CAR WOULD NOT START. THE CAR ATTEMPTS TO TURN ON BUT IT WON'T TURN OVER. I THOUGHT IT WAS THE BATTERY BUT IT'S NOT. MY CAR WAS PARKED WHEN THIS EVENT OCCURRED,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364701October 16, 2020
SUSPENSION
MY FRONT SUBFRAME /CROSSMEMBER IS RUSTED AND HAS HOLES PART OF THE FRAME SNAPED WHERE SWAY BAR IS SHOULD A PART THAT CALLED FRAME WHETHER A SUB FRAME OR NOT SHOULD LAST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364572October 15, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CAR STALLS AFTER STOPPING AND WILL NOT RESTART AS IF ITS NOT GETTING GAS. THE OIL PRESSURE GAUGE WILL NOT REGISTER. THE CAR HAS ALSO SHUT OFF WHILE DRIVING SLOWLY (LESS THAN 10MPH) AND ACTS THE SAME WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364266October 14, 2020
POWER TRAIN
HAD GOT VEHICLE FROM A USED CAR DEALERSHIP TRANSMISSION FAILED 1 MONTH AFTER THEY REPLACED TRANSMISSION AT NO COST NOW AFTER 14000 MILES TRANSMISSION MAKING NOISES AGAIN A MANUAL TRANSMISSION SHOULD LAST MORE THAN 14000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364287October 14, 2020
PARKING BRAKE
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE PARKING BRAKE INADVERTENTLY ENGAGED AND THE VEHICLE INDEPENDENTLY STOPPED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO ARRIGO CHRYSLER DODGE JEEP RAM OF SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) HOWEVER, THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAILURE CODE. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT SHE HAD TO PAY OUT OF POCKET FOR THE REPAIRS AND THAT THE PART TO REPAIR THE VEHICLE WAS ON A NATIONAL BACK ORDER. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364101October 13, 2020
ELECTRICAL SYSTEM
ELECTRICAL PROBLEM. VEHICLE WITHOUT WARNING LOST COMPLETE ELECTRICAL POWER WHILE DRIVING. THE VEHICLE ESSENTIALLY SHUT OFF WHILE DRIVING AND AT A LIGHT. I HAVE TO GET RID OF THE VEHICLE BECAUSE IT PRESENTS SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363965October 12, 2020
SERVICE BRAKES
THE JEEP SAT FOR FOUR TO FIVE WEEKS DURING THE COVID-19 SHUT DOWN. IN APRIL WE STARTED TO DRIVE THE VEHICLE WITH ONLY 10,870 MILES ON IT AND DISCOVERED SERIOUS PULSATING WHEN BRAKING IN THE STEERING WHEEL AND DANGEROUS VIBRATION IN THE BRAKING ALTOGETHER. LIVONIA CHRYSLER JEEP SERVICE PERSON DROVE THE JEEP AND DETERMINED WARPED ROTORS.WOULD NOT REPAIR UNDER WARRANTY. CAR SITS MONTH AFTER MONTH UNABLE TO DRIVE WHILE PAYING LEASE PAYMENTS ON THE CAR.TOOK THE CAR TO SNETHCAMP TODAY 10-12-20 FOR AN APPOINTMENT SET UP BY KRIS IN JEEP CUSTOMER CARE. DEALERSHIP WILL NOT LOOK AT THE JEEP UNLESS I AGREE TO A $65.00 INSPECTION FEE. I REFUSE TO PAY ANYTHING FOR A DEFECTIVE LEASE VEHICLE REPAIR. THE JEEP IS STILL AT THE DEALERSHIP AND SO FAR NO RESOLUTION THROUGH CUSTOMER CARE AT FCA HAS OCCURRED. NO ISSUES WITH THE BRAKES OCCURRED BEFORE THE VEHICLE SAT FOR APPROX. 4 WEEKS. WHY IN THE WORLD WOULD WARPED ROTORS DUE TO NON USE OF THE VEHICLE BE THE RESPONSIBILITY OF THE PERSON LEASING THE VEHICLE WITH ONLY 10,870 MILE ON IT?SO FAR I HAVE MADE 7 PAYMENTS AND INSURANCE COSTS PER MONTH ON A VEHICLE FOR 7 MONTHS THAT CANNOT BE DRIVEN DUE TO INFERIOR MANUFACTURER PARTS. HELP!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364029October 12, 2020
SUSPENSION
SUBFRAME HAS A BIG WHOLE IN IT. WAS TOLD IT WILL NOT PASS BY STATE INSPECTION DUE TO SAFETY REASONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363790October 11, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
2ND TIME THIS HAPPENED WITHIN A MONTH. DEALER CHANGED BATTERIES 1ST TIME. COMPUTER SYSTEM RUNS THROUGH A NUMBER OF MESSAGES STATING VARIOUS SETTINGS ARE NOT WORKING. EXAMPLE: ENGINE LIGHT, AIR BAG, OIL, WITH EVERY WARNING LIGHT THERE IS. VEHICLE JUST SHUT DOWN ON A BUSY ROAD. VERY DANGEROUS. 15 MIN LATER IT STARTED BACK UP LIKE THERE WASNT A PROBLEM. THERE IS EXCESS OIL USE ALSO. CHANGED OIL, A MONTH LATER, ITS A 1/4 LOW. NO DRIPS EITHER. THIS SHOULD NOT BE HAPPENING FOR A VEHICLE THAT IS ONLY 3 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363673October 10, 2020
STRUCTURE:BODY
I HAD MY JEEP IN FOR REGULAR SERVICE & IT WAS DISCOVERED TO HAVE A RUSTED SUBFRAME. IT WAS SUGGESTED TO TAKE IT TO THE DEALER. I MADE THE APPOINTMENT. IT WAS EVALUATED & DETERMINED THAT MY VIN WAS NOT INCLUDED IN THE EXTENDED WARRANTY, EVEN THOUGH IT IS THE SAME ISSUE WITH PREMATURELY RUSTING. I CONTACTED JEEP CUSTOMER CARE ON TWO OCCASIONS, BUT THEY WILL NOT HELP. THE COST TO REPLACE THE SUBFRAME IS OVER $1,300. IT IS A SAFETY ISSUE & IF NOT REPAIRED WILL CONTINUE TO CORRODE & DIMINISH THE HANDLING OF MY JEEP AS WELL AS THE STRUCTURAL SUPPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363621October 9, 2020
ENGINE
2018 JEEP COMPASS STALLS IN THE MIDDLE OF BUSY HIGHWAYS. EXTREMELY UNSAFE. JEEP SAYS ENGINE BURNS OIL TOO FAST. MANY TIMES THERE IS NOT EVEN A WARNING LIGHT. HAS HAPPENED SINCE I BOUGHT THE CAR. HAPPENS EVERY 1000-2000 MILES. JEEP SAID IT'S A SAFETY FEATURE AND TO JUST ADD OIL. THAT DID NOT FIX THE PROBLEM AND IS NOT A SOLUTION TO THIS DANGEROUS ENGINE THAT MANY OTHER PEOPLE ARE EXPERIENCING. THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363321October 8, 2020
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
ALL OF MY LIGHTS CAME ON OUT OF NOWHERE THEN CAR WOULDN'T TURN BACK ON. AFTER DIAGNOSTICS IT WAS DETERMINED TO BE AN ELECTRICAL ISSUE WITH THE WIRING HARNESSES & ALSO WAS TOLD THAT THERE WERE ISSUES WITH MY AIRBAGS BEING ABLE TO PROPERLY DEPLOY. VEHICLE WAS ON. VEHICLE WAS IN MOTION AT ABOUT 30-40MPH. I WAS FORTUNATE ENOUGH TO MAKE IT HOME AND BE ABLE TO PARK MY CAR AND I WAS FORTUNATE I WASN'T ON A HIGHWAY OR IT COULD HAVE BEEN A VERY DANGEROUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363399October 8, 2020
UNKNOWN OR OTHER
VIN NOT EXISTING. THIS VEHICLE IS LISTED FOR $1 A DEALER INCENTIVE OF $29,...... I ASKED TO PURCHASE AN MAKE DELIVERY. IS THERE ANY REASON VIN NOT FOUND. IS THIS A REAL CAR.?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363277October 7, 2020
ENGINE
I CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT BACK TO BACK DAYS AND MY CAR RPMS WENT TO ZERO AND I COULD NOT DO ANYTHING. I WAS ABLE TO PUT MY HAZARDS ON AND AFTER A FEW MINUTES TURNED MY CAR BACK ON AND IT WORKED FINE. I HAD TWO KIDS IN THE VEHICLE DURING THIS TIME. I HAVE READ FORUMS WITH SIMILAR ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363078October 6, 2020
ENGINE, UNKNOWN OR OTHER
CAR STRUGGLES TO START, CAR GAS PEDAL ACTS LIKE IT REVS FORWARD AS IF IM PUSHING THE GAS, CAR HAS GONE THROUGH 2 BATTEIRS AND DOES NOT TURN ON. IT IS CURRENTLY IN THE SHOP THIS HAS HAPPENED PLENTY OF TIMES. BACK UP CAMERA SOMETIMES DOES NOT TURN ON, AND AUTOMATIC STOP SHUTS DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362672October 4, 2020
AIR BAGS, SEATS
PASSENGER SIDE HEADREST DEPLOYED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362400October 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 25 MPH AND APPROACHING A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Compass