Jeep Compass Complaints

4,014 consumer complaints on file.

#11266151October 4, 2019
ENGINE
WHILE TRAVELING ON INTERSTATE 80 IN THE PASSING LANE MY 2014 JEEP COMPASS LATTITUDE 2.4L SHUT OFF FOR NO REASON. I MANAGED TO GET TO THE SIDE OF THE ROAD AND GOT STOPPED. I TURNED OFF THE KEY AND RESTARTED THE ENGINE. THIS HAPPENED THREE MORE TIMES BEFORE I GOT OFF THE INTERSTATE. THIS HAS HAPPENED ABOUT 8 TIMES SO FAR. THE DEALER SAYS THEY HAVE TO DUPLICATE THE ISSUE, BUT SOMETIMES IT GOES WEEKS WITHOUT HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266421October 4, 2019
ENGINE, POWER TRAIN
ENGINE EATS OIL WAY TO MUCH AROUND 709 MILES IT WILL START TO ROUGHLY IDLE AND WHEN CHECKING THE OIL LEVELS IT'S 2 QUARTS LOW. I CAN ALSO BE DRIVING AND THE VEHICLE WILL JERK WHEN TRYING TO GET UP TO SPEED THRUSTING ME FORWARD LIKE IT'S HAVING TROUBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266052October 4, 2019
UNKNOWN OR OTHER
JEEP COMPASS HAS JUST OVER 61,000 MILES, WHEN TURNING TO GO UP MY DRIVEWAY THE CONTROL ARM FELL TO THE GROUND. I HAD TO PURCHASE NEW VEHICLE AS THIS WAS UNSAFE TO DRIVE. THE SERVICE DEPARTMENT AT LIA JEEP OF NORTHAMPTON REPORTED TO ME THAT I WOULD KEEP CONTINUING HAVING OTHER PROBLEMS WITH UNDERNEATH THE CAR EVEN IF REPAIRED AS IT WAS SO BAD. THIS IS WHY I CHOSE TO GET NEW VEHICLE. METRO JEEP OF CHICOPEE, MA TOOK IS AS A TRADE AND WILL BE TOWED THERE TODAY. 10/4/19 I WAS VERY THANKFUL THAT THIS DID NOT HAPPEN AT HIGH RATE OF SPEED OR I MAY NOT BE TYPING THIS RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265832October 3, 2019
ENGINE
THE 2.4 ENGINE IN THE 2018 COMPASS IS USING OIL AT A VERY HIGH RATE. IN THE FIRST 3200 MILES OUR JEEP USED 3.5 QUARTS OF OIL. THE OIL GOT SO LOW THAT THE CAR STALL IN THE MIDDLE OF A BUSY HIGHWAY ON MY WIFE. THE PERFORMANCE OF THIS VEHICLE IS UNSAFE, YOU NEVER KNOW WHEN THE OIL GET LOW AND THE CAR STALLS. I HAVE FOLLOWED UP WITH THE DEALER WHO REFERRED ME TO CHRYSLER CUSTOMER CARE. I SPOKE WITH A PERSON THERE WHO ADVISED THAT A QUART OF OIL IN A 1000 MILES WAS ACCEPTABLE. I ADVIES HER THAT A NEW CAR SHOULD NOT BE USING ANY OIL. CHRYSLER KNOWS THERE IS A PROBLEM WITH THE 2.4 ENGINE AND THEIR ANSWER IS " WE WILL PUT YOU ON A OIL CHANGE PROGRAM"> I AM NOT THE ONLY OWNER THAT IS HAVING A PROBLEM WITH THE JEEP COMPASS, ALL YOU HAVE TO DO IS GOOGLE JEEP COMPASS 2.4 ENGINE OIL PROBLEM. THE LONG AND THE SHORT OF THIS IS, THERE IS A PROBLEM WITH THE 2.4 ENGINE, CHRYSLER KNOWS IT AND WILL NOT RECALL IT. THE CAR IS UNSAFE BECAUSE IT WILL STOP RUNNING AT ANYTIME OR ANYPLACE WHEN THE OIL GET LOW. MY WIFE WAS NEARLY BROADSIDE BECAUSE THE CAR STOPPED IN THE MIDDLE OF A TRAVEL LANE. WHEN SHE GOT THE CAR RUNNING AGAIN IT STOPPED SEVERAL MORE TIME BEFORE WE WERE MADE AWARE OF THE OIL PROBLEM. THIS CAR SHOULD BE RECALLED DUE TO THE ENGINE PROBLEM. I SHOULDN'T HAVE TO KEEP ADDING OIL TO A $30K PLUS VEHICLE. RECALL IT BEFORE SOME ONE GET KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265847October 3, 2019
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED AND EXTRA FORCE WAS NEEDED TO STEER THE VEHICLE. THE CONTACT ALSO STATED THAT THE TRANSMISSION FELT LIKE IT DOWNSHIFTED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE OUTER TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265864October 3, 2019
TRACTION CONTROL SYSTEM, AIR BAGS, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE FAILED TO MOVE AND THE TRACTION CONTROL INDICATOR ILLUMINATED. RIVER FRONT CHRYSLER DODGE JEEP RAM (200 HANSEN BLVD, NORTH AURORA, IL 60542, (630) 907-1700) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265624October 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE BURNED EXCESSIVE OIL. THE VEHICLE WAS TAKEN TO JAMES CHRYSLER DODGE JEEP RAM (13007 WICKER AVE, CEDAR LAKE, IN 46303, (219) 267-1226) WHERE THE VEHICLE WAS TESTED FOR OIL CONSUMPTION EVERY 500 MILES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,008. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265665October 2, 2019
ELECTRICAL SYSTEM, ENGINE
LEASED THIS CAR BRAND NEW. AT 60 MILES ON ODOMETER, WENT TO START CAR, CAR TURNED STARTED BUT THEN STALLED/TURNED OFF INSTANTLY. HAD TO WAIT A FEW MINUTES TO START AGAIN. AT 250 MILES CAR CAME TO BRIEF STOP ON SLIGHT INCLINE WHILE WAITING FOR A PARKING GATE TO OPEN, PARKING GATE OPENED AND VEHICLE WAS STARTING TO ROLL WITH THE CAR OFF, I RELEASED MY FOOT FROM THE BRAKE BUT THE CAR WOULDN'T START IT STALLED. I PUSHED THE BRAKES BACK TO STOP MY CAR. CAR WAS STILL IN DRIVE, I TRIED TO RE-START MY CAR BY HITTING THE PUSH BUTTON , CAR WOULDN'T TURN OVER. EVENTUALLY WAS ABLE TO RESTART AFTER 60 MINUTES. THIS IS AN EXTREME SAFETY HAZARD, I AM LUCKY THIS DIDN'T HAPPEN AT A BUSY INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265688October 2, 2019
SEATS
PASSENGER SIDE HEADREST RESTRAINT DEPLOYED WHILE THE CAR WAS PARKED. IT LOOKS LIKE A PIECE OF PLASTIC BROKE AND IT SPURN APART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265751October 2, 2019
UNKNOWN OR OTHER
2007 JEEP COMPASS EXPERIENCED SUBFRAME RUST/ROT WITH TOTAL FAILURE AT 76,XXX MILES WHILE BEING OPERATED STRAIGHT ON A STATE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265426October 1, 2019
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
TO START I STILL DON'T HAVE MY LICENSE PLATES, WHICH TELLS YOU HOW NEW IT IS. THE GEARSHIFT DOESN'T LIGHT UP AND IF IT DOES IT FLICKERS WHEN I SWITCH GEAR FROM P TO R TO D OR WTVR I NEED TO DO THERE IS NO INDICATION ON WHAT GEAR I'M IN. I'M ASSUMING IT'S ELECTRICAL WHICH ISN'T A GOOD SIGN. JEEP BRAND ISN'T DOING GOOD. ALSO WHEN I LIGHTLY TAP MY GAS IT MAKES THE SOUND OF ACCELERATION BUT IT'S NOT ACTUALLY DOING SO. I HAVE TO TAKE MY FOOT OFF THE GAS FOR THE SYSTEM TO I GUESS CATCH UP WITH THE SPEED I'M TRYING TO GET TO AND THIS IS ON THE CITY STREET . I WILL UPDATE ON 10/3 IF MY CAR COMES BACK FROM THE DEALERSHIP BY THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265480October 1, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THIS IS MY 5TH TIME REPORTING THIS ISSUE TO THE MANUFACTURER THEY HAVE ALSO HAD A FINAL REPAIR ATTEMPT AND DECLARED NO ISSUE EVEN THOUGH AS I WRITE THIS THE PROBLEM STILL EXISTS. I WAS PARKED FOR AN HOUR AT A STORE I COME OUT TURN ON THE VEHICLE PLACE THE CAR IN REVERSE CAR FREEZES UP WON'T MOVE FROM ON OR RUN AND CANNOT CHANGE TO DRIVE OR ANYTHING ELSE ENGINE LIGHT CAME ON AND REVERSE SYMBOL CONTINUES TO BLINK CAR HAD TO BE RESTARTED TWICE AFTER THIS TO GET IT TO DRIVE TO GO HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265247September 30, 2019
SERVICE BRAKES, POWER TRAIN
BRAKES GRAB DANGEROUSLY HARD. AND, TRANSMISSION GETS STUCK IN FIRST GEAR, VERY DANGEROUS WHEN IT OCCURS ON A FREEWAY OR INTERSTATE HIGHWAY. THIS IS AN AVIS RENTAL CAR FROM THE PHILADELPHIA AIRPORT. THEY RENT VERY LOW STANDARD CARS FOR ECONOMY RENTALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265272September 30, 2019
ENGINE, UNKNOWN OR OTHER
SHORTLY AFTER MOVING THE VEHICLE WHILE DRIVING AT TIMES THE ENGINE WILL COMPLETELY TURN OFF LEAVING THE VEHICLE UNABLE TO ACCELERATE. THE ONLY WAY TO TURN THE VEHICLE BACK ON IS TO COME TO A COMPLETE STOP PLACE THE VEHICLE IN PARK AND TURN IT BACK ON. VEHICLE JUST HIT 7000 MILES COMPLICATIONS STARTED 2 WEEKS AGO AND IT HAS HAPPENED 5X NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259032September 30, 2019
FUEL/PROPULSION SYSTEM
IN MY FAMILY WE OWN A 2007 JEEP COMPASS WHICH WE ARE PLEASED TO OWN. HOWEVER, LAST YEAR (2018) WE FOUND THAT IT WAS SPITTING GASOLINE OUTSIDE OF THE CAR AFTER WE FINISHED PUMPING IT. IT LOOKED LIKE THE CAR WAS PUMPING THE GAS BACK TO US WITHOUT WE EVEN TURNING THE CAR ON. AT THE BEGINNING I COULD NOT PUMP ENOUGH GASOLINE INTO THE FUEL TANK. IT STOPPED UNEXPECTEDLY AND SPIT THE FUEL OUT, WITH ENOUGH FORCE AND QUANTITY TO FILL THE CAP COMPARTMENT AND NOTABLY REACHING THE FLOOR. WE TOOK IT TO THE DEALER THREE FOR THE SAME ISSUE AND THEY CHANGED A COUPLE OF PARTS AND PARTIALLY SOLVED THE PROBLEM IN FEBRUARY 2019. PARTIALLY BECAUSE WHEN WE FILLED THE TANK FULL, IT CAUSED THE ENGINE TO TURN OFF WITHIN 5 MINUTES OF FUELING. HOWEVER, IN JUNE 2019, WE FOUND THAT THE CAR WAS AGAIN SPITTING GAS OUT WHEN WE FILL THE TANK TO FULL. AGAIN, WITH ENOUGH FORCE AND QUANTITY TO FILL THE CAP COMPARTMENT AND NOTABLY REACHING THE FLOOR. THEREFORE, WE DECIDED TO MAKE THIS SAFETY COMPLAIN BECAUSE NOT ONLY MY FAMILY IS IN HIGH DANGER BUT ALSO EVERY PERSON AT A GAS STATION WHERE WE FILL WITH GASOLINE. MOREOVER, IT IS CONCERNING THAT A CAR DEVELOPS THIS TYPE OF PROBLEM BY ITSELF AND JEEP DOES NOT SEEM TO HAVE A DEFINED SOLUTION FOR THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258799September 29, 2019
ENGINE
MY 2018 JEEP COMPASS RAN OUT OF OIL. OIL PLUG IS IN TACT AND IT LOOKS LIKE IT'S LEAKING AROUND THE OIL PUMP RIGHT BEHIND THE ALTERNATOR. YESTERDAY IT WAS FINE THIS MORNING STARTED IT PULLED OUT AND THE LOW OIL PRESSURE LIGHT CAME ON. I IMMEDIATELY PARKED IT. CHECKED OIL AND IT WAS EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258900September 29, 2019
ENGINE
I HAVE TAKEN THIS VEHICLE TO BE LOOKED AT AT THE JEEP DEALERSHIP IT WAS PURCHASED FROM AND AT A LOCAL BODY SHOP. BOTH PLACES CLAIM THERE IS NOTHING WRONG WITH IT, BUT EVERY TIME WE DRIVE IT ON THE HIGHWAY AND TRY TO PICK UP SPEED, IT STALLS. THERE HAVE BEEN A FEW TIMES WHEN I AM TRYING TO PASS SOMEONE AND I BEGIN TO ACCELERATE AND MY JEEP WILL NOT INCREASE SPEED AND STALLS AS WELL. I HAVE TO PUT MY FOOT ALL THE WAY DOWN ON THE GAS PEDAL TO GET IT SEMI MOVING. I BEGAN TO RESEARCH JEEP COMPASS RECALLS AND I FOUND THIS - "CHRYSLER IS RECALLING AN ESTIMATED 522 VEHICLES, INCLUDING THE 2014 JEEP COMPASS AND PATRIOT, 2013 DODGE AVENGER AND CHRYSLER 200 EQUIPPED WITH 2.4-LITER ENGINES FOR A POTENTIAL LOSS OF ENGINE OIL PRESSURE THAT COULD LEAD TO AN ENGINE STALL OR ENGINE FAILURE." I FEEL AS IF MY JEEP HAS THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258757September 28, 2019
FUEL/PROPULSION SYSTEM
VEHICLE SHUTS OFF WHILE IDLE AT STOPS. THE CAR RESTARTS EVERY TIME THE VEHICLE BEGINS TO MOVE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258532September 27, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AFTER COMING TO COMPLETE STOP, CAR ENGINE SHUTS OFF DUE TO START/STOP SYSTEM. WHEN RELEASING BREAK CAR CANNOT START BACK UP, ALL LIGHTS TURN ON, EMERGENCY BREAK IS AUTOMATICALLY ENABLED AND STALLS. I HAVE TO PUT THE CAR IN PARK, TURN OFF (EVEN THOUGH ENGINE IS NOT RUNNING) AND TURN BACK ON AND REMOVE THE EMERGENCY BREAK BEFORE I CAN ACCELERATE. THIS HAS HAPPENED ON BUSY INTERSECTIONS AND IS A BIG SAFETY HAZARD. I HAVE TAKEN VEHICLE TO DEALERSHIP AND THEY STATED THE BATTERY WAS BAD. BATTERY WAS REPLACED BUT THE ISSUE IS NOW MORE FREQUENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258000September 25, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT'S DAUGHTER OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THE DRIVER WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (LOCATED AT 191 US-44, RAYNHAM, MA 02767, (508) 823-0101) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PASS AND OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEPTEMBER 25, 2019. THE DRIVER STATED THAT A WARNING MESSAGE APPEARED, INDICATING TO RESTART THE VEHICLE; HOWEVER, THE VEHICLE WAS UNABLE TO TURN OFF. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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