Jeep Compass Complaints

4,014 consumer complaints on file.

#11268293October 14, 2019
ENGINE
MAJOR ISSUE! THIS IS APPARENTLY KNOWN BY JEEP AS THEY HAVE ISSUED A RECALL. YET IT IS HAPPENING TO ADDITIONAL MODELS OUTSIDE THE SCOPE OF THE ISSUED RECALL. 2019 JEEP COMPASS 2.4L. THE ENGINE SHUT OFF WITHOUT ANY WARNING WHILE DRIVING AT APPROXIMATELY 25 MPH. THE VEHICLE IS BRAND NEW WITH ONLY 200 MILES. I PURCHASED THE VEHICLE ONLY 10 DAYS AGO. I TOOK THE VEHICLE BACK AND RETURNED IT, WHICH WAS QUITE THE HEADACHE TO GET THE DEALER TO DO. I BASICALLY TRADED IT IN FOR A JEEP GRAND CHEROKEE SO TO AVOID THE 2.4L ENGINE. I AM OUT QUITE A BIT OF MONEY IN PAYING TAXES, FEES, REGISTRATION, TILE,ETC TWICE DUE TO THIS ISSUE. IN DOING SOME RESEARCH, THIS SEEMS TO BE A FAIRLY COMMON PROBLEM IN BOTH THE JEEP COMPASS AND THE JEEP CHEROKEE IN REGARDS TO THE 2.4L 4 CYLINDER ENGINE. JEEP HAS ISSUED A RECALL ON THE CHEROKEE. THEY NEED TO DO THE SAME ON THE COMPASS. STAY AWAY FROM THE 2.4L 4 CYLINDER ENGINE AT ALL COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268327October 14, 2019
ENGINE
MY CAR'S LIGHT TO HAVE IT'S OIL CHANGED TURNED ON, THEN IMMEDIATELY AFTER MY ENGINE SHUT OFF WHILE I WAS MAKING A SHARP LEFT TURN. HAPPENED 2 MORE TIMES BEFORE I COULD GET TO THE SHOP. WAS TOLD I WAS COMPLETELY OUT OF OIL SO THEY REFILLED THE TANK AND TOLD ME THIS WAS MY FAULT- WITHIN 1000 MILES MY LOW OIL PRESSURE LIGHT QUICKLY TURNED ON AND OFF AND MY ENGINE TURNED OFF AGAIN WHILE I WAS TURNING. TOOK CAR TO SHOP AND THEY SAID I WAS AGAIN OUT OF OIL - I INSISTED THEY LOOK DEEPER SINCE I FOUND NUMEROUS ONLINE FORUMS WITH PEOPLE EXPERIENCING THE SAME DANGEROUS ISSUE. THE DEALERSHIP DISCOVERED MY ENGINE WAS OVERLY CONSUMING THE OIL AND AN ENTIRE ENGINE REPLACEMENT WAS NECESSARY.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268156October 13, 2019
ELECTRICAL SYSTEM
JUST STARTED VEHICLE AND PLACED INTO DRIVE. VEHICLE MOVED 5 FEET IN PARKING LOT AND STALLED. FAN AND ALL ELECTRONIC COMPONENTS CONTINUED RUNNING. CHECK ENGINE LIGHT WAS LIT ON CONTROL PANEL. I PRESSED AND DEPRESSED THE IGNITION BUTTON SEVERAL TIMES. THE NOTHING HAPPENED. NO STARTING AT ALL. LEFT THE VEHICLE. PARKING LIGHTS AND ALL ELECTRONICS CONTINUED ON. I COULD NOT SHUT OFF. AFTER 10 MINUTES I WENT BACK TO VEHICLE AND PRESSED THE INGNITION SWITCH AND THE VEHICLE STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268059October 12, 2019
STRUCTURE:BODY
DIFFERENT VIN ON LABELS WHICH IS [XXX] AND ON THE BODY UNDER SEAT WHICH IS [XXX].*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267861October 11, 2019
AIR BAGS, SEAT BELTS
THE VEHICLE WAS INVOLVED IN A REAR-END AND FRONT END COLLISION, THE VEHICLE WAS STATIONARY AT A RED LIGHT WITH ANOTHER VEHICLE IN FRONT. THE VEHICLE BEHIND ME REAR-ENDED THE JEEP COMPASS AT APPROX 50 MPH PUSHING ME INTO THE VEHICLE IN FRONT OF THE JEEP COMPASS. NO AIRBAGS DEPLOYED AND THE VEHICLE'S SEAT BELTS FAILED TO LOCK CAUSING MYSELF TO HIT THE STEERING WHEEL.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11267887October 11, 2019
ENGINE
A FEW MONTHS AFTER OWNING THIS VEHICLE WITH LESS THAN 4,000 MILES ON IT JUST STOPPED WITHOUT ANY WARNING WHILE MY 16 YO WAS DRIVING ON A BUSY CITY STREET. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND CALL US. WE DRIVE 40 MIN TO WHERE SHE WAS AND THE CAR STARTED UP. I DROVE IT RIGHT TO THE DEALER WHERE THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT, BUT UPDATED A FEW COMPUTER THINGS. WITHIN A FEW DAYS IT HAPPENED AGAIN TO MY DAUGHTER AS THIS IS HER CAR. THE CAR JUST COMPLETELY SHUTS DOWN WITHOUT ANY WARNING. HAD IT TOWED TO THE DEALER WHERE THEY TOLD ME THERE WAS ALMOST NO OIL IN THE VEHICLE. I HAVE BEEN TAKING THE CAR IN FOR OIL CONSUMPTION TESTING EVERY 1,000 MILES AND I KNOW THAT BETWEEN THE 2,000-3,000 MILE POINT THE OIL IS BELOW THE 'SAFE ZONE'. IN ONE YEAR WITH 10,000 MILES IN THIS CAR, I HAVE MADE 6 TRIPS TO THE DEALER AND THEY HAVE HAD TO PUT NUMEROUS QUARTS OF OIL IN THIS CAR. I HAVE NEVER HAD THIS ISSUE IN ANY OTHER VEHICLE I HAVE OWNED. THIS IS A VERY CONCERNING ISSUE FOR ANYONE DRIVING THESE VEHICLES AND MAKES ME NERVOUS EVERY TIME MY DAUGHTER IS DRIVING THIS 'NEW' CAR. I CAN NOT BELIEVE THESE CARS HAVE NOT BEEN RECALLED. THERE IS NO LOW OIL WARNING LIGHT. THIS CAR JUST STOPS WHILE DRIVING DOWN THE ROAD AND WILL CAUSE A SERIOUS ACCIDENT IF IT HASN'T ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267905October 11, 2019
AIR BAGS
REAR ENDED ANOTHER CAR IS HEAVY RUSH HOUR MORNING TRAFFIC AND NOT ONE OF MY AIR BAGS WENT DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11267979October 11, 2019
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO RAMSEY CHRYSLER JEEP DODGE RAM (1555 NJ-17, RAMSEY, NJ 07446, (201) 818-9600) WHERE IT WAS DIAGNOSED THAT THE CV BOOTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INSPECTED AGAIN AND THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE WAS IMPROPERLY TORQUED TO THE SUBFRAME OF THE VEHICLE. THE UNDERCARRIAGE BOLTS WERE TORQUED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *LN *JB *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268004October 11, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE EMERGENCY BRAKE ENGAGED INDEPENDENTLY. ON ANOTHER OCCASION, WHILE THE CONTACT'S WIFE WAS DRIVING HIGHWAY SPEEDS, THE FAILURE RECURRED AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH COUNTY CHRYSLER DODGE JEEP RAM (455 AUTOMALL DR, GILROY, CA 95020, 408-842-8244) WHERE IT WAS DETERMINED THAT THIS WAS A NORMAL OCCURRENCE. THE CONTACT WAS ADVISED TO CHECK THE OIL FREQUENTLY. THE FAILURE PERSISTED AND THE SAME DEALER PROVIDED THE CONTACT'S WIFE THE SAME INFORMATION AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 7,708.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267813October 10, 2019
UNKNOWN OR OTHER
TRANSMISSION DIP STICK TUBE FOUND TO BE BROKEN WHEN MY VEHICLE WAS TAKEN IN FOR SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267550October 9, 2019
VISIBILITY/WIPER
AS THE PASSENGER WINDSHIELD WIPER SWEEPS ACROSS THE GLASS IT HESITATES BRIEFLY DIRECTLY IN FRONT OF & IN THE LINE OF THE DRIVERS VISION . RESULTING IN A SERIOUS VISION OBSTRUCTION. DUMPING ALL OF THE WATER NOW AND SNOW IN WINTER RIGHT THERE IN FRONT OF THE DRIVER ! AT NIGHT IN THE DARK THE SITUATION BECOMES A PROBLEM !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267564October 9, 2019
ENGINE
ACTUATOR THROTTLE BODY SENSOR IS SHOWING A WARNING ON MY DASH WITH A CODE OF P2173
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267064October 8, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING LESS THAN 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. ON TWO PREVIOUS OCCASIONS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO GATOR CHRYSLER DODGE JEEP RAM (840 S HARBOR CITY BLVD, MELBOURNE, FL 32901, (321) 724-6611), BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO TWO INDEPENDENT MECHANICS WHO WERE ALSO UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267146October 8, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AUTO STOP FAILED TO RESTART VEHICLE WHILE STOPPED AT STOP LIGHT. PARKING BRAKE ENGAGED AND CAR WAS UNABLE TO MOVE. HAD TO PUT CAR IN PARK AND TURN OFF VEHICLE. THEN HAD TO RESTART TO CONTINUE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267201October 8, 2019
AIR BAGS
T-BONE ACCIDENT - 1 SUV RAN RED LIGHT - HIT JEEP AT CA. 50 MPH ON PASSENGER SIDE, AND HIT OTHER SUV WHICH WAS PARALLEL TO AND LEFT OF JEEP. JEEP TRAVELED AT CA. 20 MP (GREEN LIGHT) AIR BAGS DID NOT DEPLOY ON JEEP, DID ON OTHER TWO SUVS WHICH WERE BIGGER SUVS - JEEP DRIVER SUSTAINED MANY INJURIES SINCE AIRBAGS DID NOT DEPLOY*DT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11266724October 7, 2019
ENGINE
ON SATURDAY, 10/5/19 WHILE DRIVING VEHICLE FOR ONLY A MINUTE AND MAKING A RIGHT TURN, THE OIL LIGHT CAME ON (OIL PRESSURE LOW) AND THEN TURNED OFF. I THEN STOPPED MY VEHICLE AND WAITED ABOUT AN HOUR BEFORE CHECKING THE OIL AND IT WAS DOWN ALMOST 2 1/2 QUARTS. THIS IS ONLY AFTER APPROXIMATELY 3,200 MILES SINCE THE LAST OIL CHANGE. I WENT T TO JEEP SERVICE IN GARDEN CITY, NY FIRST THING MONDAY MORNING AND WAS TOLD BY 2 DIFFERENT SERVICE WORKERS THAT IT IS NORMAL TO BURN THROUGH A QUART OF OIL EVERY 1500 MILES. * THIS IS NOT NORMAL*
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266769October 7, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CAR HAS STALLED OUT SEVERAL TIMES ON THE INTERSTATE AND IN BUSY IN TOWN TRAFFIC ALL DUE TO LOW OIL PRESSURE. I HAVE TAKEN MY CAR IN SEVERAL TIMES TO HAVE THE OIL TOPPED OFF BECAUSE MY DIPSTICK IS SHOWING NO OIL. THIS HAPPENS ABOUT EVERY 500 MILES. THIS CAR IS A DEATH TRAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266835October 7, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE RANDOMLY SHUT OFF. THE VEHICLE WAS TAKEN TO DOVER DODGE JEEP (396 RT. 46 EAST, ROCKAWAY, NJ) WHO INDICATED THAT NO OIL WAS PRESENT INSIDE THE ENGINE. THE CONTACT INDICATED THAT FOUR QUARTS OF OIL WERE ADDED TO THE ENGINE APPROXIMATELY ONE MONTH PRIOR TO THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS ADVISED TO ADD ONE QUART OF OIL TO THE ENGINE EVERY 1,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266574October 6, 2019
UNKNOWN OR OTHER
THE ENGINE START STOP TECHNOLOGY IS MALFUNCTIONING AND CAUSING THE ENGINE TO TURN OFF AT UNSAFE TIMES, AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION WHEN THE VEHICLE BEGINS TO MOVE AGAIN IT MAKES IT TO THE CENTER OF THE INTERSECTION AND THE ENGINE TURNS OFF AND IS DIFFICULT TO START BACK UP. THE PROBLEM ALSO SEEMS TO BE LINKED TO A ISSUE WITH THE ENGINE OVER CONSUMING OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266116October 4, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY CAR HAD STALLING AND SHUTTING OFF PROBLEMS WHILE DRIVING IN THREE OCCASIONS, ONE DAY IT HAPPENED 2 TIMES, AFTER A STOP LIGHT, IMMEDIATELY AFTER THE VEHICLE RESTARTED AND THEN AGAIN AFTER A STOP SIGN, THIS TIME THE CHECK ENGINE SIGN WAS ON AS A RESULT. 3RD TIME IT WAS WHEN RESTARTING AFTER AN INTERSECTION STOP, WHEN CROSSING AFTER TURNING LEFT, FORTUNATELY THE CAR CONTINUED TO THE OTHER END WITH THE 1ST ACCELERATION IMPULSE, AND THIS TIME IT TURNED ON THE EMERGENCY BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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