Jeep Compass Complaints

4,014 consumer complaints on file.

#11320854April 11, 2020
ENGINE
FOUR DIFFERENT TIMES THE CAR HAS SUDDENLY SHUT DOWN WHILE DRIVING IN TRAFFIC EVERYTHING SHUT DOWN AND PARKING BRAKE CAME ON. HARD TO RESTART AND GET PARKING BRAKE OFF TO GET OUT OF THE MIDDLE OF THE ROAD AND TRAFFIC. FIRST TIME AT 11,900 MILES.. NO WARNING. OIL HAS BEEN LOW TWO OF THE TIMES WHEN TAKEN TO SERVICE CENTER BUT NO WARNING LIGHTS CAME ON. HAPPENED AGAIN AT 18,000 & 22,000 MILES CURRENTLY HAVE 23,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320789April 10, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 35 MPH. THE VEHICLE WAS TOWED TO COMMONWEALTH DODGE RAM (6408 PRESTON HWY, LOUISVILLE, KY 40219 (502)785-8360), TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TRANSMISSION CONTROL MODULE WAS REPLACED BUT FAILED TO FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,468. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320394April 7, 2020
ENGINE
I PURCHASED THE CAR BRAND NEW. SINCE THE BEGINNING IT WAS BURNING/LEAKING OIL AS I WAS OFTEN TOLD, BUT CAR SHOULDN'T DO THAT. YET DEALERSHIP NEITHER OTHER OIL CHANGE PLACES NEVER CHECKED MY VEHICLE FOR ADDITIONAL ISSUES. RECENTLY IT GOT VERY BAD AND I WENT TO A DIFFERENT DEALERSHIP AND THOUGHT MAYBE THERE THEY WILL CHECK. THEY DID SOME SPECIAL PROCEDURE AND FOUND THERE IS CRACKS IN THE ENGINE THAT ARE CAUSING THE OIL ISSUE AND MAY CAUSE VEHICLE SHUT DOWN AND CRASH. THEY SAID IT IS MANUFACTURER ISSUE AND IT WAS FAULTY ENGINE PUT IN. MY CAR IS JUST LITTLE OVER 1.5 YEAR OLD BUT BECAUSE I DRIVE A LOT UNFORTUNATELY WARRANTY DOESN'T COVER IT AND THERE IS SOMEHOW NO RECALL ON IT. HOW IS IT POSSIBLE THERE IS NO RECALL FOR SUCH A MAJOR ISSUE? EHHH... PLEASE FEEL FREE TO REACH OUT TO ME OR DEALERSHIP WITH ANY ADDITIONAL QUESTIONS. OR I CAN SEND DIAGNOSIS DOCUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320366April 6, 2020
AIR BAGS
THE JEEP COMPASS 2008 TRUCK WAS ON THE HIGHWAY AND IT TURN ON THE AIRBAG LIGHT AND IT STARTED TO TURN IT OF AND BACK ON UNTIL IT JUST LEFT A SOLID AIRBAG LIGHT. MY VEHICLE HASN'T IN NO ACCIDENTS OR ANY OFF RODE USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320187April 4, 2020
UNKNOWN OR OTHER
EVERY. SINGLE. TIME I TRY TO OPEN MY HOOD, THE RELEASE LOCATED UNDER THE HOOD (NOT INSIDE THE VEHICLE) WILL NOT MOVE. I HAVE HAD TO USE A BOARD TO PRY THE LEVER OVER AND HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAD TO USE A GIANT SCREWDRIVER. IT IS PRACTICALLY IMPOSSIBLE TO OPEN THE HOOD BY MYSELF. JUST NOW I TRIED PUSHING THE LEVER WITH A BOARD AS I HAVE DONE BEFORE, BUT THE LATCH WILL NOT BUDGE EVEN THEN--IF ANYTHING IT ONLY MOVES FURTHER ONTO THE "RING" INSTEAD OF OFF FROM IT. IN CASE OF AN EMERGENCY, IE. A BEGINNING FIRE OR POSSIBLE FIRE IN THE ENGINE, I WOULD NOT EVEN BE ABLE TO GET A FIRE EXTINGUISHER IN THERE, I WOULD JUST HAVE TO STAND BACK AND WATCH MY CAR GO UP IN FLAMES. I HAVE NEARLY BROKEN MY HAND TRYING TO GET THE THING OPEN AND I CANNOT EVEN CHANGE THE OIL NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320215April 4, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I OWN A MANUAL 2018 JEEP COMPASS WITH AROUND 14,000 MILES. THIS HAS HAPPENED TWICE NOW. I NOTICED, AND NOT SURE IF IT IS A COINCIDENCE OR NOT, AFTER THE CAR HAS IDLED A BIT. EACH TIME THE CAR MAKES A TERRIBLE RATTLING NOISE. THE CAR LOSES POWER, HAS NO PICK UP, GOES LIMP. IT IS A MANUAL, AND WHEN I PUT IT IN 1ST OR 2ND GEAR, IT WILL NOT GO ABOVE 2RPMS ON THE DIAL. I USUALLY SHIFT WHEN IT GETS TO 3. NO WARNING LIGHTS OF ANY KIND COME ON. I MANAGED TO GET IT NOT TO STALL ON THE HIGHWAY, BUT BOTH TIMES I HAVE NOT HAD TO STOP AT A LIGHT OR ANYTHING. BOTH TIMES I LET IT SIT OVERNIGHT, AND IT WAS FINE IN THE MORNING. AFTER THE FIRST TIME I TOOK IT TO THE DEALERSHIP AND THEY FOUND NOTHING. I HAVE CONTACTED CHRYSLER AND HAVE A CASE NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320084April 2, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE FUEL HAND IS INACCURATE I HAD A HALF A TANK OF GAS STARTED IT AND IT RANDOMLY SAID I HAD 423 MILES TO E WHICH IT HAS NEVER SAID NOT EVEN WITH A FULL TANK OF GAS EVER SINCE THEN IT'S LIKE IT DRINKS THE GAS IT'S SUPPOSED TO BE GETTING MORE THAN 120 MILES A TANK A GAS EVERY TWO DAYS I HAVE TO PUT GAS IN IT OR THE GAS HAND IS LYING. WHEN DRIVING SOMETIMES IT FEELS LIKE SOMETHING KICKS IT IN THE REAR IT DOESN'T ALWAYS DO THAT BUT IT'S OCCASIONALLY AND I'M CONCERNED THAT MAYBE SOMETHING IS WRONG WITH THE TRANSMISSION THERE'S ONLY 46,000 MILES ON IT I'VE NEVER HAD A VEHICLE THAT AT LEAST ONCE A WEEK IT FEELS LIKE SOMETHING KICKS IT OR HITS IT IN THE REAR BEFORE IT TAKES OFF IT GETS UP TO 6 OR 7 SOMETIMES BEFORE IT WILL EVEN CHANGE GEARS WHEN I TAKE IT TO THE GARAGE THEY SAY NOTHING IS WRONG OR THEY CHANGED THE AIR FILTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319603March 28, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PURCHASED 2018 JEEP COMPASS TRAILHAWK SPORT WHICH NOW AS APPROX. 28,000 MILES. AT APPROX. THE ONE-YEAR MARK OF OWNERSHIP, THE JEEP STARTED EXPERIENCING SIGNIFICANT ISSUES WITH THE AUTO START/STOP FEATURE AND BACK-UP CAMERA. WITH REGARD TO THE FIRST, THE VEHICLE WILL BE STOPPED AT A STOP SIGN, INTERSECTION, ETC. AND THE ENGINE WILL TURN OFF (AUTO START/STOP FEATURE), HOWEVER, THE ENGINE WILL NOT TURN BACK ON AT TIMES. THIS IS AN INTERMITTENT PROBLEM AND UNKNOWN WHAT IT RESOLVES TO SPECIFICALLY. ON OCCASION WHEN THIS FAULT OCCURS, THE VEHICLE WILL DISPLAY THE AUTO START/STOP LIGHT ON THE DASH WITH AN EXCLAMATION POINT NEXT TO IT. IN THE OWNER'S MANUAL IT ADVISES THE VEHICLE SHOULD BE TAKEN TO THE DEALERSHIP FOR DIAGNOSTICS. OWNER HAS TAKEN THE VEHICLE TO THE DEALERSHIP ON MULTIPLE OCCASIONS WITHOUT ANY EXPLANATION OR REMEDY. DEALERSHIPS HAVE ADVISED THEY ARE UNABLE TO DETERMINE THE SOURCE OF THE PROBLEM AND UNABLE TO REPLICATE IT. THE BACK-UP SCREEN IS ALSO AN INTERMITTENT ISSUE. ON OCCASION IT WILL WORK WHEREAS OTHER TIMES IT WILL SIMPLY DISPLAY A BLACK/DARK SCREEN. THE TEXT "CHECK ALL SURROUNDINGS" STILL DISPLAYS ON THE BLACK SCREEN. MOST RECENTLY, HOWEVER, OWNER OBSERVED THE SCREEN SHOWING "CAMERA SYSTEM UNAVAILABLE" WITH THE BLACK SCREEN. JEEP'S WARRANTY PROVIDER/ADMINISTRATOR HAS BEEN EXTREMELY UNRESPONSIVE IN RESOLVING THE AUTO START/STOP ISSUE. IN MANY CASES, WE AREN'T EVEN RECEIVING ACKNOWLEDGEMENT OF THE VIDEOS/PICTURES WE ARE SENDING IN TO THEIR EMAIL. AS OF LATE MARCH, OWNER IS RECEIVING A NEW BACK-UP CAMERA AFTER HAVING JUST DRIVEN THE JEEP TO A DEALER AND REQUESTING REPLACEMENT. OWNER IS CONSISTENTLY BEING TOLD TO TAKE THE JEEP INTO A DEALERSHIP, AS THE PROBLEM OCCURS, BUT DEALERSHIPS CANNOT FIGURE OUT THE AUTO START/STOP ISSUE. OWNER IS BECOMING FEARFUL IN DRIVING VEHICLE AS IT SEEMS UNRELIABLE IN OPERATING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319427March 27, 2020
UNKNOWN OR OTHER
THE TOUCH SCREEN RADIO IS SWITCHING RADIO STATIONS BY ITSELF. WHEN YOU TOUCH THE STATION ON THE SCREEN IT GOES BACK TO ANOTHER STATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319342March 26, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE OIL LEVEL WAS CHECKED. THE OIL LEVEL WAS WITHIN SAFE VEHICLE OPERATING RANGE. THE OIL LIGHT WAS RESET. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. ADDITIONALLY, THE CONTACT STATED THAT THE ESS (ENGINE STOP-START) FUNCTION WAS INOPERABLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO MEADOR DODGE CHRYSLER JEEP RAM LOCATED AT (9501 SOUTH FWY, FORT WORTH, TX 76140) AND SOUTHWEST CHRYSLER DODGE JEEP RAM LOCATED AT (2235 N MAIN ST, CLEBURNE, TX 76033) WHERE THE CONTACT WAS INFORMED THAT AN OIL CONSUMPTION TEST WAS NEEDED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319403March 26, 2020
ENGINE
CAR STALLED 4 TIMES IN THE LAST MONTH WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. THIS IS JUST ANOTHER PROBLEM WITH THIS VEHICLE. IT'S ALSO BEEN IN THE SHOP MULTIPLE TIMES FOR DRIVETRAIN ISSUES. VEHICLE IS A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319222March 25, 2020
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2020 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 40 MPH, THE FORWARD COLLISION AVOIDANCE SYSTEM FAILED FUNCTION AS DESIGNED. THE CONTACT STATED THAT THE SPEED WAS NOT REDUCED NEITHER WAS THERE A WARNING OF STOPPED VEHICLES AHEAD. THE CONTACT DEPRESSED THE BRAKE PEDAL AND STOPPED THE VEHICLE. THE FORWARD COLLISION AVOIDANCE SYSTEM WAS RESET AND THE VEHICLE OPERATED AS DESIGNED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BROWN'S JEEP CHRYSLER DODGE RAM LOCATED AT (483 NY-112, PATCHOGUE, NY 11772) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM FRONT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319123March 24, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND WOULD NOT START. WAITED 5 MIN AND TRIED TO RESTART CAR. FINALLY CAME BACK ON. DROVE IT LESS THAN TWO MILES DOWN A CITY STREET AND IT DID IT AGAIN. THE LAST TIME I WAS ABLE TO GET IT TO RESTART, THE TRANSMISSION LIGHT REMAINED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319179March 24, 2020
POWER TRAIN
AUTOMATIC TRANSMISSION OVERHEATS AND SHUTS DONE THE CAR. 136000 MILES ON IT. DEALER SAYS TRANSMISSION NEEDS REPLACED. CANNOT DRIVE OVER 45 MILES PER HR. ON HIGHWAY WHEN IT OVERHEATS JEEP GOES INTO LIMP MODE AND CANNOT ACCELERATE. HAVE TO PULL OVER AND WAIT FOR IT TO COOL DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318433March 23, 2020
POWER TRAIN:AXLE ASSEMBLY
2019 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO BROKEN AXLES ON VEHICLE AFTER DRIVING THROUGH SNOW. *LD CONSUMER STATES THAT WHILE DRIVING THROUGH SNOW ON THE HIGHWAY THE AXLES OF THE LEFT TIRES OF VEHICLE BROKE. THIS CAUSED THE VEHICLE TO SPIN AND HIT A CONCRETE DIVIDER CAUSING DAMAGE TO THE BODY OF THE VEHICLE. VEHICLE WAS TOWED TO GRIFFIN'S HUB CHRYSLER JEEP DODGE (MILWAUKEE, WI). CONSUMER WAS TOLD THAT DAMAGE WOULD NOT BE COVERED UNDER WARRANTY BECAUSE AN ACCIDENT CAUSED THE AXLES TO BREAK. CONSUMER STATES THAT THE AXLES BREAKING WERE THE CAUSE OF THE ACCIDENT. *DL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11318940March 22, 2020
POWER TRAIN
MY JEEP HAS BEEN HAVING SHIFTING PROBLEMS, WHERE IT WILL STOP AND TELL ME I HAVE TO PARK BEFORE I SHIFT AS I AM DRIVING. THE "D" ON THE SHIFTER WILL BLINK AND IT WILL READ I NEED TO BE IN PARK TO SHIFT. I PULL OVER, HAVE TO PUT MY CAR IN PARK, AND THEN TRY TO RESTART MY VEHICLE. IT TAKES SEVERAL ATTEMPTS TO RESTART IT. THIS HAS BEEN HAPPENING AS I AM IN THE MIDDLE OF DRIVING AND ABOUT TO GO TO A LIGHT OR STOP SIGN. IF YOU COME TO A STOP, IT COMPLETELY BRAKES AND YOU CANNOT MOVE IT. THANKFULLY, THIS HAS ONLY HAPPENED ON A STREET NOT THE HIGHWAY, BUT I AM SCARED THAT IT MIGHT. I HAVE SEEN ON THE INTERNET THAT THIS HAS BEEN HAPPENING TO OTHER PEOPLE WITH JEEPS, AND IT HAS ESCALATED TO A SERIOUS WRECK. I DO NOT WANT THAT TO HAPPEN. I FEEL I SHOULD NOT HAVE TO PAY FOR THIS PROBLEM, ESPECIALLY WHEN MY LEASE IS ALMOST UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318806March 20, 2020
AIR BAGS
THE RIGHT FRONT PASSENGER HEADREST DEPLOYED WHILE CAR WAS PARKED AND NOT IN USE. THE PLASTIC RETAINER CLIPS ARE BROKEN AND IT CAN NOT BE FIXED. THIS IS A SAFETY ISSUES THAT HAS BEEN DOCUMENTED REPEATEDLY ON JEEP FORUM SO IT IS A MANUFACTURING PROBLEM. JEEP NEEDS TO REPLACE THIS FREE OF CHARGE AS IT DEPLOYED ON ITS OWN WHILE THE CAR WAS PARKED AND NOT IN USE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318673March 19, 2020
ELECTRICAL SYSTEM, SUSPENSION, UNKNOWN OR OTHER
WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND RECALL THIS I'VE SEEN A LOT OF OPEN SOURCE REPORTING OF THE SAME ISSUE. PLEASE DO NOT WAIT UNTIL A MORTALITY OCCURS FOR YOU TO DO SOMETHING! ASSEMBLE THESE CARE CORRECTLY!!! I WILL NOT BE BUYING OR DRIVING ANOTHER JEEP AGAIN THE NEW MODEL COMPASSES AREN'T SAFE FOR ANYONE. ODDLY PRIOR TO THE ACCIDENT THE CAR HAS BEEN AT JIM SHORKEY DEALERSHIP EVERY 2 MONTHS OR SO FOR SOME REPAIR FROM SWAY BARS TO TIRE RODS AND EVERYTHING ELSE. LESS THAN 26,000 MILES ON IT. SCHEDULED AN APPT TO TAKE IT TO THE DEALER LAST THURSDAY THE APPOINTMENT WAS SCHEDULED FOR TUESDAY 3/17 BUT THE ACCIDENT ENDED UP OCCURRING 3/14... ONLY IF THE DEALER HAD LET ME BRING IT SOONER THIS WOULDN'T HAVE HAPPENED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11318638March 18, 2020
SUSPENSION
FRONT KFRAME/SUBFRAME CROSS MEMBER RUSTED INTO. FRONT OF LF LOWER CONTROL ARM PULLED OUT OF SUBRAME BECAUSE SUBFRAME WAS RUSTED INTO AT THAT SPOT. ALSO BACK SEEM FROM LEFT SIDE ALL THE WAY TO RIGHT SIDE HAS ABOUT A 1 INCH SEAM/TEAR FROM RUST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317907March 13, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DRIVER STATED ON A THIRD OCCASION, WHEN TRYING TO SHIFT GEARS TO REVERSE, THE STEERING CEASED AND THE VEHICLE STALLED. THE DRIVER SHIFTED THE VEHICLE TO PARK WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE ENGINE WAS RUNNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, INSTRUCTIONS TO DEPRESS BRAKES WAS DISPLAYED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT WAS UNABLE TO DO SO. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE CONTACT WAITED FOR SEVERAL HOURS AND THEN DROVE TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT 315 NJ-4, PARAMUS, NJ 07652, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED MAINTENANCE SERVICE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,062.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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