Jeep Commander Complaints

3,362 consumer complaints on file.

#10432961October 26, 2011
POWER TRAIN
CAN'T BELIEVE IT! I WAS ALMOST KILLED! HAVE HAD THE CAR A FEW MONTHS. ONLY 40,000 MILES ON THE CAR. I WAS DRIVING ON THRUWAY IN BUFFALO, NY AND ENGINE QUIT. LOST STEERING AND BRAKES. ALMOST LOST IT AS I WENT OFF THE ROAD. JUST READ TSB ON THIS CAR, ONLY TO FIND OUT THIS HAS BEEN A PROBLEM FOR YEARS. I'M FUMING. WHY HAVE YOU NOT MADE JEEP RECALLED THESE CARS? PLEASE DON'T WAIT FOR A DEATH! I'M STILL SHAKING. IT COULD HAVE BEEN ME TONIGHT. THEY'VE KNOWN THERE IS A PROBLEM AND THEY HAVEN'T DONE ANYTHING ABOUT IT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432493October 23, 2011
STRUCTURE:BODY:DOOR
FRONT AND BACK DOOR HANDLES BREAK UNDER NOT MUCH USE. THEY ARE PLASTIC AND BELIEVE THIS IS A DESIGN AND MATERIAL FLAW. WHEN THEY BREAK, THE ONLY WAY TO EXIT THE VEHICLE IS TO ROLL DOWN THE WINDOW AND REACH OUTSIDE AND OPEN THE DOOR OR TO EXIT THROUGH ANOTHER DOOR. THIS HAS HAPPENED TWICE TO ME AND FROM SPEAKING WITH OTHERS, IT SEEMS THIS IS A COMMON PROBLEM. WHAT MAKES IT WORSE IS THAT JEEP DOES NOT SELL JUST A REPLACEMENT HANDLE. THEY MAKE YOU BUY AN ENTIRE INTERIOR DOOR PANEL AT $600+ TO FIX NOT INCLUDING LABOR. MY FEAR IS THAT THIS IS NOT JUST AN INCONVENIENCE, BUT A MAJOR POTENTIAL SAFETY PROBLEM. I WOULD ENCOURAGE NHTSA TO INVESTIGATE AND WOULD RECOMMEND A FIX AND ULTIMATE RECALL. THIS IS VERY DANGEROUS, PARTICULARLY IF YOU ARE IN AN ACCIDENT SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432189October 20, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE REAR DRIVER SIDE INTERIOR DOOR LATCH FRACTURED ONE YEAR AGO AND THE DEALER REPAIRED IT UNDER WARRANTY. MOST RECENTLY, THE PASSENGER SIDE DOOR LATCH FRACTURED. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432244October 20, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND UPON RESTARTING THE VEHICLE RESUMED AS NORMAL. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY WERE UNABLE TO LOCATE A PROBLEM. IN 2009 THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 08V203000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM, PCM)). THE CONTACT STATED THAT THE PREVIOUS RECALL REMEDY FAILED TO CORRECT THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE RECURRING PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430652October 18, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE MANUFACTURER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 26,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430312October 15, 2011
ENGINE AND ENGINE COOLING, STEERING, SERVICE BRAKES, HYDRAULIC
CAR STALLS, DIES AND SUFFERS A LOSS OF CONTROL WHILE DECELERATING. THIS HAS OCCURRED 7 TIMES IN TOTAL NOW. COMPLETE LOSS OF ENGINE POWER, POWER BRAKES, AND STEERING. UNACCEPTABLE DANGER TO MY FAMILY AND OTHERS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430174October 14, 2011
UNKNOWN OR OTHER
PURCHASED 2006 JEEP COMMANDER ON 8/20/11 AND I DO NOT DRIVE IT ON A DAILY. HOWEVER, AFTER DRIVING FOR LESS THAN AN HOUR ON 8/27/11 THE DASH LIT UP WITH THE MESSAGE "TRANSMISSION OVER TEMP", AFTER GOOGLING I NOTICED THE TRANSMISSION MESSAGE IS A COMMON PROBLEM IN JEEP VEHICLES, MAINLY COMMANDERS. I ALSO READ THAT AFTER SEVERAL "TRANSMISSION OVER TEMP" MESSAGES THE VEHICLE WILL STALL, A COUPLE OF PEOPLE REPORTED IT DOING SO IN THE MIDDLE OF HEAVY TRAFFIC FLOW. ALSO, AFTER STALLING THE CAR WILL NOT RESTART UNTIL IT'S LEFT SITTING FOR HOURS. SOME HAVE LET THEIR JEEP SIT FOR 4 DAYS BEFORE GETTING IT TO RESTART AND OTHERS FOR WEEKS/MONTHS. ABOUT A MONTH LATER IT RAINED FOR THE 1ST TIME SINCE I'VE HAD THE JEEP AND I NOTICED THE HANDRAIL, LOCATED TOP LEFT ABOVE PASSENGER SIDE, WAS DRIPPING ONTO THE DASHBOARD AND THE FLOOR WAS WET AS WELL. GOOGLED THE WATER INCIDENT AND FOUND HUNDREDS OF COMPLAINTS REGARDING WET FRONT INTERIOR AFTER RAIN (IN JEEP COMMANDERS, VARIOUS YEARS). SOME COMPLAINED OF MOLD GROWTH AND STATED THERE SEEMS TO BE NO SOLUTION TO THE PROBLEMS; MECHANICS ARE STUMPED AT BOTH WET INTERIORS AFTER RAIN AND "TRANSMISSION OVER TEMP" MESSAGE. BOTH INCIDENTS HAVE MADE ME A BIT NERVOUS SINCE I HAVE A 10 YEAR OLD RIDING WITH ME MAJORITY OF THE TIME. I'VE CONTACTED THE JEEP CORPORATION AND JEEP ASKED ME TO CONTACT NHTSA. NOT SURE WHAT STEPS TO TAKE AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430219October 14, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER LIMITED . THE CONTACT WAS DRIVING 65 MPH WHEN THE ENGINE STALLED. THE VEHICLE ALSO FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHERE THEY CONFIRMED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:08V203000(POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429593October 12, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT HAD TO PULL OVER AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DEALER REPLACED THE THROTTLE BODY, SPARK PLUGS AND PERFORMED A FUEL SYSTEM FLUSH. NONE OF THE REPAIRS REMEDIED THE ISSUE. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO GENERATE ANY FAILURE CODES FROM THE DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429448October 11, 2011
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
OVER THE PAST FEW WEEKS WHILE DRIVING THE VEHICLE WILL FLASH A WARNING SAYING SERVICE PARK ASSIST SYSTEM. WHEN THIS HAPPENS THE GEAR DISPLAY ON THE DASH PRND WILL ALL 4 GET CIRCLED AND FLASH AND THEN AS YOU ARE ACCELERATING YOU CAN FEEL THE VEHICLE LOSE SPEED. YOU CAN NO LONGER ACCELERATE THE VEHICLE AND HAVE TO COAST OFF THE ROAD. ONCE YOU STOP AND SHIFT TO PARK THEN BACK TO DRIVE IT WILL RESET AND THEN ALLOW YOU TO ACCELERATE. I WAS GOING 65 ON THE FREEWAY WHEN THIS HAPPENED LAST AND THIS IS A MAJOR SAFETY ISSUE. FOR ABOUT THE PAST 30,000-40,000 K MILES WE HAVE HAD ISSUES WITH IT SHIFTING PROPERLY AND EVERY TIME WE TOOK IT TO THE DEALER THEY CAN NEVER RE CREATE THE ISSUE. NOW WE ARE RECEIVING THIS WARNING AND IT ACTUALLY STOPS ACCELERATING ON ITS OWN. IT IS HAPPENING MORE AND MORE. WE TOOK IT TO THE DEALER SINCE THIS WARNING NOW CAME ON AND THEY SAID THEY HAVE NEVER HEARD OF IT, THEY COULDN'T RE CREATE IT, THAT IT HAS NOTHING TO DO WITH THE SHIFTING AND TO TURN OFF OUR PARK ASSIST SYSTEM SO IT DOESN'T HAPPEN. WE ARE ATTEMPTING A DIFFERENT DEALER TODAY BUT FIRST THING THEY SAID IS THEY NEVER HEAR OF THIS EITHER. SO COMFORTING! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429037October 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WOULD INTERMITTENTLY ILLUMINATE AND THE VEHICLE WOULD HESITATE TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE PCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 43,000. .. UPDATED 10/27/11*BF UPDATED 3/30/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429090October 7, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE FAILURE WAS SPORADIC. THE CONTACT TOOK THE VEHICLE TO THE DEALER THREE TIMES BUT THE DEALER COULD NOT IDENTIFY THE PROBLEM. THE DEALER MADE UPDATES TO THE COMPUTER AND DISCOVERED A FAULTY WIRING HARNESS, WHICH WAS REPLACED, BUT THE FAILURE PERSISTED. THE CONTACT DID NOT FEEL SAFE OPERATING THE VEHICLE DUE TO THE VEHICLE STALLING AT ANY GIVEN MOMENT WITHOUT WARNING. THE FAILURE MILEAGE WAS 101,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428924October 6, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH APPROACHING A TRAFFIC STOP SIGNAL. WHILE DRIVING FROM THE COMPLETE STOP THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE IDENTICAL FAILURE RECURRED TEN MONTHS LATER. IN ADDITION, THE REAR PARKING ASSIST FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE GEAR SHIFT ASSIST WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428813October 5, 2011
POWER TRAIN
WHILE DRIVING THE TRANSMISSION FAILED TO SHIFT PAST 2ND GEAR. THE COOLING FAN PROCEEDED TO REMAIN STUCK ON HIGH. TURNED THE VEHICLE OFF AND THEN BACK ON AND IT BEGAN TO RUN FINE. WHEN TURNED OFF AGAIN IT WAS AGAIN STUCK IN 2ND GEAR AND THE COOLING FAN PROCEEDED TO REMAIN STUCK ON HIGH. TOOK TO DEALER AND THEY CANNOT DUPLICATE THE PROBLEM THOUGH THEY CLAIM THE PCM NEEDS UPDATED AGAIN(WAS JUST UPDATED 1.5 YRS AGO AND WE PAID) AND NEEDS A SHIFT CONTROL MODULE? WE HAVE HAD THIS VEHICLE BACK TO THE DEALER 6 TIMES SINCE PURCHASED NEW FOR TRANSMISSION PROBLEMS WITH REPROGRAMMING AND NOT SHIFTING CORRECTLY. WHY IS THIS VEHICLE NOT ON THE RECALL LIST LIKE THE 2006 PCM COMMANDER ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428687October 4, 2011
ENGINE AND ENGINE COOLING
THE VEHICLE STALLED WHILE BEING DRIVEN THE FIRST TIME THE SAME MONTH IT WAS PURCHASED. TOOK IT TO THE DEALER I BOUGHT IT FROM WHO SAID THEY COULDN'T FIND A CODE AND SENT IT BACK TO ME. IT HAS STALLED NUMEROUS OTHER TIMES IN THE 5 MONTHS MY WIFE AND I HAVE BEEN DRIVING IT INCLUDING ON INTERSTATE HIGHWAYS, MOUNTAIN ROADS AND IN OUR NEIGHBORHOOD. JUST SUDDENLY STOPS RUNNING. HAVE TO BRING THE VEHICLE TO A STOP. TURN KEY TO OFF POSITION AND RESTART. NO PROBLEMS RE-STARTING. HAVE TAKEN IT BACK TO THE DEALER TWO MORE TIMES WITH THE SAME RESULT (NO CODE; NO WORK; SENT HOME). CALLED CHRYSLER WHO ALSO SAID THEY COULDN'T HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428301October 3, 2011
STRUCTURE:BODY
THE SAME DAY I PURCHASED MY USED 2006 JEEP COMMANDER, I WAS ATTEMPTING TO OPEN THE REAR PASSENGER DOOR FROM THE INSIDE WHEN THE TRIM AROUND THE HANDLE CRACKED AND A PIECE OF PLASTIC FLEW OFF. THE HANDLE NOW DANGLES, USELESS AND LOOSE. I WAS TOLD BY THE DEALER THAT THEY HAD ALSO JUST REPLACED THE DRIVER'S DOOR PANEL PRIOR TO OUR PURCHASE, HAVING ENCOUNTERED THE VERY SAME PROBLEM WITH THAT DOOR. UNFORTUNATELY, IT APPEARS THAT THESE REPAIRS REQUIRE REPLACEMENT OF THE ENTIRE INTERIOR DOOR PANEL WHENEVER THE HANDLE BREAKS...I'M BEING TOLD IT IS A $700 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427873September 29, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE INTERIOR DRIVER SIDE DOOR HANDLE ASSEMBLY HAS BROKEN. I FEAR THAT A COMPLETE FAILURE OF THE DOOR HANDLE TO FUNCTION PROPERLY IS IMMINENT. IF THIS FAILURE SHOULD OCCUR IN AN EMERGENCY SITUATION THE DOOR MAY NOT OPEN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427625September 27, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A 06 JEEP COMMANDER THAT HAS BEEN COMPLETELY SHUTTING DOWN WHILE I'M DRIVING. THE RPMS GO UP OVER 3 AND 4 AND THE GEARS SHIFTS FROM HIGH TO LOW. AND ALSO MY ENGINE LIGHT COMES ON AND STAYS ON. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427679September 27, 2011
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLING SYSTEM.... HOSES GETTING TIGHT AND WATER NOT CIRCULATING. TOP RATIORTER CAP COLD. ALSO SAYING CHECK GAUGES. IDELS FOR 15 MINUTES THEN HOESES GET TIGHT HOT GAUGE GOES ALL THE WAY OVER INTO THE RED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427208September 26, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS BUT THE FAILURE WAS NOT DIAGNOSED BECAUSE THE CHECK ENGINE LIGHT WAS NO LONGER ILLUMINATED. THE CONTACT WAS ABLE TO DIAGNOSE THE FAILURE HERSELF AND STATED THAT THE ESM SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE CONTACT ALSO STATED THAT THERE WAS A DEFECT WITHIN THE WIRING SOLENOID. THE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Commander