Jeep Commander Complaints

3,362 consumer complaints on file.

#10424230September 8, 2011
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE INTERIOR DOOR FRACTURED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ENTIRE DOOR PANEL WOULD NEED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE WINDOW REGULATOR FAILED AND WOULD NOT REMAIN CLOSED. THE FAILURE MILEAGE WAS 46,533.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424022September 7, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
IT WAS A RAINY DAY. I PULLED MY CAR IN TO THE GARAGE AND SHUT OFF THE ENGINE. PULLED OUT THE KEY AND ENTERED MY HOUSE. THE GARAGE IS CONNECTED TO MY HOME. I CAME BACK TO THE GARAGE SOME TIME LATER TO FIND THE ENGINE WAS STILL ON. I RAN TO THE DRIVERS SEAT TO SEE NO KEY IN THE IGNITION AND VERIFIED THE REMOTE ENGINE FEATURE WASN'T ENGAGED, IT IS DESIGNED TO TURNOFF AFTER THE CAR DOOR IS OPEN FOR A SHORT TIME. THE ENGINE WOULDN'T SHUT OFF. I BROUGHT IT TO MY HUSBAND, WHO DROVE IT A BIT AND COULD NOT GET THE ENGINE OFF. EVENTUALLY IT SELF CORRECTED. A TRULY DANGEROUS ISSUE SINCE THIS CAR IS PARKED IN MY HOME. WE BROUGHT IT TO THE DEALER ABOUT 4 TIMES, AND WHILE THE ENGINE HASN'T DONE THAT AGAIN, VARIOUS PARTS OF THE CAR TURN ON SPONTANEOUSLY. A SINGLE HEAD LIGHT, A SINGLE BRAKE LIGHT, ALL THE LIGHTS. IT SEEMS THE ELECTRICAL SYSTEM NO LONGER HAS FULL CONTROL OF THE VEHICLE AND THAT IS DANGEROUS. I BELIEVE MY CAR IS JUST ONE OF MANY 2007 JEEPS THAT ARE HAVING ENORMOUS ELECTRICAL PROBLEMS, MY CASE JUST ILLUSTRATES HOW DANGEROUS THIS COULD BE. A CAR ENGINE RUNNING SPONTANEOUSLY IS UNACCEPTABLE AND IT IS CLEAR THIS IS JUST A SYMPTOM OF A COMMON PROBLEM TO ALL THESE JEEPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423268September 5, 2011
ENGINE AND ENGINE COOLING, STEERING, ELECTRICAL SYSTEM
SINCE THE FIRST FEW MONTHS THAT I OWNED THIS 2006 JEEP COMMANDER IT HAS RANDOMLY SHUT DOWN WHILE I AM DRIVING. I HAVE NOTICED THAT IT HAPPENS MORE OFTEN IN THE SUMMER. IT HAS BEEN TAKEN IN AND HAD PCM REPROGRAMMING, PARTS REPLACED, AND OTHER WORK. AT THE TIME WE PURCHASED IT MY HUSBAND WAS THE GM AT THE DEALERSHIP. THE TECH'S TRIED EVERYTHING. SINCE THEN THE DEALERSHIP HAS SWITCHED TO ANOTHER AUTOMOTIVE GROUP. I HAVE CONTACTED SEVERAL JEEP SERVICE DEPARTMENTS AND MANY SAY THERE IS NOTHING THEY CAN DO. THEY ARE AWARE OF THE PROBLEM, BUT HAVE NO SOLUTIONS OTHER THAN WHAT HAS ALREADY BEEN DONE. I DRIVE ON HIGHWAYS WITH MY TWO CHILDREN OFTEN AND SEVERAL TIMES IT HAS CUT OFF WHEN SPEED LIMITS WHERE 65+ MPH. I DO NOT WANT TO PASS THIS PROBLEM ALONG TO ANOTHER OWNER. I MANAGED SERVICE DEPARTMENTS FOR YEARS AND KNOW HOW TO REACT TO PROBLEMS, BUT I AM CONCERNED THAT JEEP HAS DONE NOTHING TO FIX THIS. I KNOW OF SEVERAL OTHER OWNERS WHO PURCHASED VEHICLES AT THE SAME TIME WHO HAD THE SAME PROBLEM. MANY HAVE BEEN TRADED IN AND NOW NEW OWNERS ARE HAVING TO DEAL WITH THIS DANGEROUS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422872September 1, 2011
STEERING
TL* THE CONTACT OWNS A 2010 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD JERK VIOLENTLY AND MAKE A LOUD SOUND WHEN TURNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS NORMAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 16,000. UPDATED 11/03/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422822August 31, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER OVERLAND. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AND LOSE ALL POWER, SIMILAR TO THE FAILURES LISTED UNDER NHTSA CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM). THE DEALER DID NOT OFFER ANY ASSISTANCE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422681August 30, 2011
ELECTRICAL SYSTEM
TRANSMISSION CONTROL SWITCH 2006 JEEP COMMANDER WHEN GOING DOWN THE ROAD GOES FROM DRIVE TO 3RD GEAR I ALMOST GOT HIT IN THE REAR BY ANOTHER CAR CHECK NENGINE LIGHT COMES ON AND YOU CANT GET IT OUYT OF 3RD GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422402August 29, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING 20 MPH AND THE CHECK ENGINE LIGHT ILLUMINATED DURING THE FAILURES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP, WHO STATED THAT THE FAILURE WAS DUE TO THE PCM. AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V203000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM, PCM)). THE CONTACT ALSO STATED THAT WATER PENETRATED THE FRONT PASSENGER DOOR HANDLE AND SOAKED THE FLOOR. THE WINDOWS WOULD ALSO NOT ROLL UP OR DOWN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422431August 29, 2011
POWER TRAIN
VEHICLE DRIVING ANYWHERE FROM 35 TO 70 MPH SUDDENLY WITHOUT WARNING GOES INTO THIRD GEAR! CAUSING INSTAND SLOW DOWN AND VEHICLE SHUT DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421699August 27, 2011
LATCHES/LOCKS/LINKAGES
DOOR PULL INTERA ALL PULL OFF DOOR PANEL WILL NOT WORK TO GOT OUT CAR HAVE TO OPEN DOOR FROM OUT SIDE *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421703August 27, 2011
SEAT BELTS
SEAT BELTS GETS HUNG UP IN DOOR JAM DOOR DOES NOT RETRACE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421466August 25, 2011
LATCHES/LOCKS/LINKAGES
THE CUPS INSIDE THE HANDLES OF BOTH OF THE BACK DOORS OF MY 2006 JEEP COMMANDER ARE BROKEN TO PIECES. ALTHOUGH THIS MAY SOUND LIKE A COSMETIC ISSUE, YESTERDAY, MY 13 YEAR OLD DAUGHTER THREW UP ALL OVER THE INSIDE OF THE TRUCK BECAUSE WHEN WE PULLED OVER FOR HER TO THROW UP, SHE WAS COMPLETELY UNABLE TO OPEN THE DOOR!!! I CANNOT SAY HOW ANGRY I AM AT THIS SCENARIO. I AM UPSET BECAUSE I HAVE TO CLEAN THE CAR, BUT AM FURIOUS BECAUSE, HAD THIS BEEN AN EVACUATION SITUATION, SHE COULD HAVE DIED! I CONTACTED MY JEEP DEALERSHIP AND WAS TOLD THAT IT WILL BE OVER A THOUSAND DOLLARS TO REPLACE THE ENTIRE DOOR PANELS IN THE BACK. I'M SORRY, BUT THIS SHOULD BE A SAFETY RECALL!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421359August 24, 2011
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
MY WIFE EXITED THE CAR ON THE FRONT PASSENGER SIDE ON AUGUST 22 AND NOTICED THE DOOR HANDLE HAD SHATTERED. SHE WASN'T ROUGH AND DIDN'T ABUSE IT IN ANY WAY. THAT DOOR MAY BE OPENED 2-3 TIMES A WEEK. IT'S A 2006 JEEP COMMANDER WITH 70000 MILES. NOW THE DOOR HAS TO BE EXTREMELY GENTLY OPENED IN FEAR THAT IT MAY BREAK. CHRYSLER HAS ACKNOWLEDGED THAT IT IS AN INFERIOR DESIGN BUT STILL WANTS TO CHARGE ANYWHERE FROM 600-900$ TO REPAIR IT WITH THE SAME WEAK DESIGN. I HAVE A 3 YEAR OLD SON, AND FEAR THAT IN AN EMERGENCY SITUATION THE OTHER HANDLES MAY FAIL LEAVING HIM AND ANYONE ELSE TRAPPED INSIDE. I FEEL CHRYSLER HAS NO CHOICE BUT TO REPLACE THE DOOR PANELS WITH A BETTER DESIGN. THIS IS A MAJOR SAFETY ISSUE THAT INVOLVES THOUSANDS OF PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421400August 24, 2011
STRUCTURE:BODY:DOOR
THE INTERIOR DOOR HANDLES OF 3 OUT OF 4 DOORS HAVE ALL CRACKED AND BROKEN INTO PIECES. THESE HANDLES HAVE NO BECOME A SAFETY CONCERN, BASED ON THE ABILITY TO FREE THE PASSENGERS FROM INSIDE THE VEHICLE IN THE EVENT OF AN EMERGENCY. I HAVE TWO SMALL CHILDREN UNDER THE AGE OF 5 AND IT HAS BECOME VIRTUALLY IMPOSSIBLE TO OPEN THE DOORS FROM THE INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421195August 23, 2011
ELECTRICAL SYSTEM
2007 JEEP COMMANDER ENGINE STALLS OUT WHILE DRIVING INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421209August 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AT ANY TIME WITHOUT WARNING. A LOCAL MECHANIC DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WOULD NEED TO BE REPLACED. THE DEALER AND MANUFACTURER ADVISED THE CONTACT OF THE NHTSA CAMPAIGN ID NUMBER: 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) BUT ADVISED THAT THE VIN WAS NOT ASSOCIATED WITH THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 84,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419899August 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
AFTER HAVING PROBLEMS WITH DASHBOARD LIGHTS GOING ALL ON AND OFF WHILE DRIVING TWO YEARS AGO, NOW MY TRANSMISSION HAS FAILED AND THE COMPUTER HAS GONE OUT OF THE CAR. I HAVE HAD ONGOING ISSUES WITH THE AIR CONDITIONING, AND HAVE REPLACED THE MODULE IN THE AIR CONDITIONING TO JUST HAVE THE ISSUE RE-APPEAR A YEAR LATER. THE CRUISE CONTROL HAS GONE OUT. AND WITH HEAVY RAINS, I HAVE LEAKING WITH MY SUNROOF. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418517August 11, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER 4X2. THE CONTACT STATED THAT BOTH FRONT INTERIOR DOOR HANDLES, WHICH WERE PLASTIC, WERE CRACKED. IN ADDITION, THE REAR PASSENGER INTERIOR DOOR HANDLE FRACTURED. THE DEFECTIVE DOOR HANDLES PREVENTED THE VEHICLE OCCUPANTS FROM EXITING THROUGH THE DOORS. THE AUTOMATED WINDOW WAS RELEASED IN AN OPEN POSITION AND THE EXTERIOR DOOR HANDLES WERE ENGAGED IN ORDER TO EXIT THE VEHICLE. THE AUTHORIZED DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418380August 10, 2011
SEATS
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THE SECOND ROW HEADRESTS WERE NOT ADJUSTABLE AND INTERFERED WITH THE INSTALLATION OF A HIGHBACK BOOSTER SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE. UPDATED 09/21/11*LJ UPDATED 2/23/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418911August 9, 2011
STRUCTURE:BODY
IN 2009, THREE YEARS AFTER WE PURCHASED OUR JEEP COMMANDER, THREE OF THE PLASTIC INTERIOR DOOR HANDLES ON THE VEHICLE BROKE, MAKING IT DIFFICULT OR IMPOSSIBLE TO OPEN THE VEHICLE DOORS FROM THE INSIDE. THIS IS A VERY WELL DOCUMENTED PROBLEM AMONG OWNERS AND DEALERS FOR 2006 AND 2007 MODELS, AND NOT SURPRISINGLY BECAUSE THE HOUSING AND HINGE ARE MADE ENTIRELY OF PLASTIC, AND ARE VERY BRITTLE. AFTER A FEW YEARS OF USE THE PLASTIC STARTS TO CRACK AND THEN BREAK AWAY, AND THE INNER HANDLE WILL NOT FUNCTION. THIS IS PARTICULARLY TRUE IN TROPICAL CLIMATES. THIS SHOULD BE AN EASY FIX, BUT UNFORTUNATELY IN ORDER TO REPLACE THE HANDLE YOU NEED TO REPLACE THE ENTIRE DOOR PANEL. IN PUERTO RICO, THE COST OF THE DRIVER'S PANEL IS $747, PLUS THEY CHARGE YOU TWO HOURS OF LABOR TO INSTALL THE NEW PANEL. IT IS EVIDENT THAT THIS IS A LEGITIMATE SAFETY ISSUED, CAUSED BY DEFECTIVE DESIGN. APPARENTLY CHRYSLER AGREES, BECAUSE IN 2008 THEY CHANGED THE INTERIOR HANDLE DESIGN. HOWEVER, THOSE OF US WITH 2006 OR 2007 MODELS ARE LEFT WITH EITHER AN EXISTING OR EXPECTED HAZARD. EVEN IF YOU HAVE THE MONEY TO INVEST INTO REPLACING THESE PANELS, THE FLIMSY DESIGN WILL NOT HOLD UP, AND YOU CAN EXPECT THAT AT ANY MOMENT THE NEW HANDLES WILL BREAK AGAIN. THE DEFECTIVE DESIGN OF THESE HANDLES MAKES THEM PARTICULARLY SUSCEPTIBLE TO BEING DAMAGED OR BROKEN IN AN ACCIDENT OR EMERGENCY SITUATION. IT IS UNCONSCIONABLE THAT CHRYSLER HAS NOT RECALLED THEM, GIVEN THE INORDINATE NUMBER OF COMPLAINTS WITH THIS PRECISE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418056August 8, 2011
VEHICLE SPEED CONTROL
ON SATURDAY AUGUST 6, 2011 WHILE DRIVING AT 65 MPH THE ELECTRONIC THROTTLE CONTROL SYSTEM MALFUNCTIONED AND THE VEHICLE WOULD NOT SLOW DOWN FOR 1.5 MILES. THE CRUISE CONTROL WAS NOT IN USE AND THE FLOOR MAT WAS IN A NORMAL POSITION. THE ETC WARNING WAS ON DURING THIS MALFUCTION BUT WENT OFF WHEN THE VEHICLE WAS STOPPED. DURING THIS EPISODE THE BRAKES AND LOWER GEARS WERE USED TO SLOW DOWN WHILE THE RPM WAS RUNNING VERY HIGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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