Infiniti M35 Complaints

465 consumer complaints on file.

#10721437May 26, 2015
UNKNOWN OR OTHER
WHEN IN SUNLIGHT OR EXTREME HEAT THE DASHBOARD GETS STICKY AND SHINY. IT APPEARS AS IF IT IS MELTING. WE FILED A REPORT WITH INFINITI CONSUMER AFFAIRS. WE WERE TOLD THAT IT WASN'T A PROBLEM ASSOCIATED WITH ANY PARTS FROM OUR VIN NUMBER. THE PROBLEM IS GETTING WORSE AND THE GLARE ON THE WINDSHIELD IS A SAFETY ISSUE WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716148May 13, 2015
STEERING
THIS CAR HAS AN UNDRIVABLE ISSUE OF TRAMLINING. IT IS SO HARD TO STEAR WHEN THERE ARE GROOVES OR ROAD IMPERFECTIONS...UNLIKE ANY OTHER VEHICLE I HAVE EVER DRIVEN. AN INFINITI MECHANIC TOLD ME THE PROBLEM IS A DEFECT IN DESIGN OF THE STEERING RACK. I CAN CHANGE THE STRUTS/SHOCKS AND PUT NEW TIRES AND THAT WILL NOT HELP...I HAVE BEEN TOLD. PLEASE FIX THIS PROBLEM SO I CAN SAFELY DRIVE MY CAR. IT IS SO JITTERY TO STEAR, I WILL NOT LET MY WIFE DRIVE IT. UPDATE: I SPENT $450 AT THE INFINITI DEALER TO TRY AND FIX THE STEERING. RESET A SENSOR AND ALIGNMENT. NOTHING CHANGED. CONSTANT TRAMLINING. I AM TOLD THAT A REDESIGNED STEERING COLUMN WOULD FIX THE ISSUE. AGAIN, THIS IS DANGEROUS. THE CAR WILL NOT STAY STRAIGHT ON A SMOOTH STRAIGHT ROAD. VERY DANGEROUS IN CORNERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715592May 11, 2015
SERVICE BRAKES
ON 5/8/15 I LEFT PAINT SHOP AND WAS GOING DOWN A DRIVEWAY (DOWNHILL) AND AS I APPROACHED STREET (RT 26 LIBERY ROAD) I PRESSED BRAKE AND MY CAR WOULD NOT STOP. I REPEATEDLY PRESSED BRAKE AND IT CONTINUED TO GO FORWARD INTO STREET. CARS WERE HONKING AND SWERVING TO AVOID HITTING ME. I CONTINUED TO PRESS BRAKE HOWEVER MY CAR CONTINUED TO GO FORWARD ABOUT 100 METERS THRU A RED LIGHT NEARLY COLLIDING WITH SEVERAL CARS AT THE INTERSECTION OF MARRIOTTSVILLE & LIBERTY ROAD BEFORE IT CAME TO A STOP. I IMMEDIATELY NOTIFIED THE JBA INFINITI DEALERSHIP AND INFINITI'S CORPORATE OFFICE WHO TRANSFERRED ME TO INFINITI CONSUMER AFFAIRS (CASE # 18774908) I WAS INFORMED THAT TO DATE, THERE HAVE NOT BEEN ANY ISSUES LIKE THIS INCIDENT REGARDING BRAKES FOR MY YEAR MAKE & MODEL (2010 INFINITI M35X). MY CAR WAS IMMEDIATELY TAKEN TO THE DEALERSHIP FOR ASSESSMENT. NOTE: MY CAR HAD INFINITI EXPRESS SERVICE PERFORMED ON 5/1/15 & TECH ONLY RECOMMENDATION WERE FOR TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714476May 4, 2015
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
ON MARCH 9TH, 2015 MY 2006 INFINITI M35 STALLED WHILE I WAS DRIVING IT AND WOULDN'T START AGAIN. I CHECKED THE FUSES AND BATTERY AND COULDN'T FIND ANY ISSUES SO I HAD IT TOWED TO THE LOCAL INFINITI DEALER. INITIALLY THE DEALER TOLD ME THAT THE ECM (BRAIN) NEEDED TO BE REPLACED AND, AFTER A FAIR AMOUNT OF PRESSURE FROM ME TO STAND BEHIND THEIR PRODUCT, THE NISSAN FACTORY AGREED TO COVER THE ECM REPLACEMENT (~$2200). ON APRIL 9TH, 2015 THEY INFORMED ME MY CAR WAS "FIXED AND READY" HOWEVER WHEN DRIVING HOME IT STALLED ON THE FREEWAY (WHILE GOING ~70MPH WITH MY KIDS IN THE CAR WITH ME) AND AGAIN, IT WOULDN'T START. I HAD IT TOWED BACK TO THE DEALER AND PAID FOR AN ADVANCED DIAGNOSTIC ($420) AT WHICH TIME THEY DISCOVERED "MELTED AND SHORTING" WIRES BETWEEN THE POWER DISTRIBUTION UNIT (PDU) AND THE FUSE BOX... ON APRIL 22ND, 2015 THEY REPLACED THESE WIRES (THEY NEVER ACTUALLY DIAGNOSED THE CAUSE OF THE MELTED SHORTING WIRES) AND THEY AGAIN TOLD ME MY CAR WAS "FIXED AND READY"... YET AGAIN, WHILE DRIVING HOME THE CAR STALLED ON THE FREEWAY AND WOULDN'T START. I HAD IT TOWED BACK TO THE DEALER AGAIN AND THEY CALLED IN AN ADVANCED FACTORY TECHNICIAN WHO DETERMINED THAT THE MAIN WIRING HARNESS AND ANOTHER WIRING HARNESS NEEDED TO BE REPLACED AND THEY'RE QUOTING ME AN OUTRAGEOUS AMOUNT FOR THE REPAIR ($8400). THE CAR CURRENTLY SHOWS A ~$10.5K VALUE ON KELLEY BLUE BOOK... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713447April 28, 2015
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THESE DEFECTIVE PARKS KEEPS MAKING THE IDLE JUMP AND SOMETIMES STALL. I KEEP REPLACING THEM TO SEE IF THEY ARE BAD BUT WILL NOT CLEAR THE CHECK ENGINE LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713211April 27, 2015
SEATS
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT STATED THAT WHILE ATTEMPTING TO ADJUST THE FRONT DRIVER SEAT, THE LEVER FAILED AND THE SEAT DID NOT MOVE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE SEAT WELD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 6/17/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712671April 24, 2015
STEERING, SUSPENSION
THIS CAR HAS AN UNDRIVABLE ISSUE OF TRAMLINING. IT IS SO HARD TO STEER WHEN THERE ARE GROOVES OR ROAD IMPERFECTIONS...UNLIKE ANY OTHER VEHICLE I HAVE EVER DRIVEN. AN INFINITI MECHANIC TOLD ME THE PROBLEM IS A DEFECT IN DESIGN OF THE STEERING RACK. I CAN CHANGE THE STRUTS/SHOCKS AND PUT NEW TIRES AND THAT WILL NOT HELP...I HAVE BEEN TOLD. PLEASE FIX THIS PROBLEM SO I CAN SAFELY DRIVE MY CAR. IT IS SO JITTERY TO STEER, I WILL NOT LET MY WIFE DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704642April 9, 2015
STRUCTURE:BODY
THE DOOR HANDLE OPERATION ON MY VEHICLE HAS BEEN CHANGED ON THREE DIFFERENT DOORS AND A FOURTH ON IS NOW NOT OPERABLE. INFINITI HAS NOT RECALLED THE CAR BUT HONDA HAS DONE SO FOR MY WIFE'S CAR. I HAVE ALREADY SPENT MORE THAN $1,500 ON THIS PROBLEM ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701020March 23, 2015
POWER TRAIN, ENGINE AND ENGINE COOLING, AIR BAGS
I PURCHASED THE 2006 INFINITI M35 FROM APPROVAL ONE, LAPLACE, LA ON 3/16/2012 . I WAS NOT SHOWN A CARFAX REPORT. IT WAS FINANCED BY ASI FEDERAL CREDIT UNION FOR $16,000. THE CAR WOULD STOP IN THE MIDDLE OF TRAFFIC. I RECEIVED A RECALL NOTICE ON THE CAR SENSOR AND BROUGHT THE CAR IN PER LETTER. I WAS THEN TOLD THAT THE CAMSHAFT SENSOR WAS THE PROBLEM AND NOT RELATED TO THE RECALL. THE TRANSMISSION BEGAN TO HAVE PROBLEMS SHIFTING GEARS AND I BROUGHT THE CAR INTO RAY BRANT INFINITI AND WAS TOLD A PART ON THE TRANSMISSION WAS THE PROBLEM. THAT WOULD COST ME $2,300.00. I DECIDED TO TRADE IN THE CAR ON 8/2/2014 AND WAS GIVEN A CARFAX REPORT SHOWING STRUCTURAL DAMAGE, AIRBAG DEPLOYED, AND THE CAR HAD BEEN IN AN ACCIDENT. I WAS TOLD BY SEVERAL DEALERS THAT NO ONE WOULD TAKE THE CAR RELATING TO THE DAMAGE. I REPORTED TO ASI FEDERAL CREDIT UNION. AS A RESULT, I HAVE A CAR NOT FITTED TO BE ON THE HIGHWAY TRANSPORTING MY FAMILY IN AND AM RESPONSIBLE FOR PAYING $16,000.00 THIS CAR SHOULD NOT BE ON THE HIGHWAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10700644March 20, 2015
STEERING
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO VEER TO THE LEFT WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694723March 16, 2015
SEATS
WHILE DRIVING MY 2007 INFINITI M35X, THE DRIVER'S SIDE SEAT BACK BROKE LOOSE ON THE DOOR SIDE OF THE SEAT. AFTERWARD, IT MOVED AROUND AND I CONSIDERED IT UNSAFE TO DRIVE, NOT KNOWING HOW SEVERE THE PROBLEM WOULD BECOME. APPARENTLY, THIS IS A FAIRLY COMMON PROBLEM AS I HAVE SEEN MULTIPLE COMPLAINTS ONLINE ON BOTH THE 2007 AND 2006 MODELS OF THIS CAR. IT IS ON THE CUSTOMER TO PAY TO FIX THIS PROBLEM AS THE CAR WAS OUT OF WARRANTY COVERAGE. THE NET CHARGE TO FIX MY PROBLEM WAS $1,310.05. THIS IS A REAL SAFETY ISSUE AND COULD HAVE CAUSED A CALAMITY IF THE INCIDENT HAD OCCURRED AT SPEED ON THE HIGHWAY, A REAL POSSIBILITY AS I AM IN SALES AND USE THE CAR FOR MY JOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689880February 22, 2015
SEATS
DRIVER'S SEAT SLIDES FORWARD ABOUT 1/2 INCH WHEN BRAKING, THEN SLIDES BACK WHEN ACCELERATING. JUST BOUGHT THE CAR, EVERYTHING ELSE IS GOOD. NEVER EXPECTED A CHRONIC AND DANGEROUS SEAT PROBLEM LIKE THIS ON A HIGH END LUXURY VEHICLE. IT SEEMS MANY OTHER M35/45 OWNERS HAVE THE SAME PROBLEM. IT IS RIDICULOUS THERE IS NOT A RECALL FOR THE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689882February 22, 2015
STEERING
I BOUGHT A 2010 INFINITI M35X FROM A HONDA DEALER WITH 80000 MILES. DURING THE FIRST HIGHWAY TRIP I FOUND OUT THAT IT'S TOO HARD TO KEEP THIS VEHICLE WITHIN THE DRIVING LANE WITHOUT CONSTANT STEERING ADJUSTMENTS. THE CAR MOVES TO ONE SIDE OR THE OTHER IF THE ROAD IS NOT PERFECT. ALSO IF I TOOK MY EYES OFF THE ROAD FOR A SPLIT SECOND I COULD RISK LEAVING MY LANE. THIS IS A VERY UNSETTLING DRIVING EXPERIENCE. I TOOK THE CAR BACK TO THE DEALER FOR POSSIBLE WHEEL ALIGNMENT. THEY CHECKED THE WHEEL ALIGNMENT AND TOLD ME THAT IT WAS OFF AND THAT IT WAS FIXED. NOTHING CHANGED AT ALL. THE SALESMAN BLAMED IT ON THE TIRES AND STATED THAT THE PROBLEM SHOULD BE FIXED WHEN THE TIRES ARE CHANGED. THE CAR HAS GOOD TIRES AND DOESN'T NEED NEW ONES NOW. I DOUBLE CHECKED THE TIRE PRESSURE AND BRAKES AS THEY SUGGESTED. EVERYTHING SEEMS TO BE IN ORDER. THE VEHICLE HAS A CLEAN CARFAX RECORD. IN MY SEARCH I FOUND SIMILAR COMPLAINS ABOUT THE SAME MODEL CAR WHICH EXPLAINED MY PROBLEM. I UNDERSTAND THAT INFINITI DENIES THE FACT THAT THERE IS A PROBLEM AND REFUSES TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689588February 20, 2015
STEERING, SUSPENSION
I HAVE A 2007 INFINITI M35X AND HAVE NOTICED A PRONOUNCED PROBLEM THAT I RECENTLY LEARNED IS TERMED "TRAMLINING". I HAVE NOTICED THE PROBLEM MOSTLY AT HIGHWAY SPEEDS ON THE INTERSTATE. WHEN I CHANGE LANES, AS THE CAR MOVES TO THE CENTER OF THE LANE THAT I AM COMING FROM THERE IS A VERY DISTINCT PULL ON THE STEERING WHEEL AND FEEL AS THOUGH THE CAR IS COMING OUT OF A RUT. AS THE CAR COMPLETES THE MANEUVER TO THE ADJACENT LANE IT LITERALLY SWERVES ABRUPTLY INTO THE RUT IN THE NEW LANE, WHICH AGAIN PULLS THE STEERING WHEEL AND IS VERY DISTINCT. THIS PROBLEM IS AN ANNOYANCE DURING DRY AND CLEAR WEATHER CONDITIONS; HOWEVER, IN DEGRADED WEATHER SNOW, ICE, OR EVEN WET PAVEMENTS IT IS DOWNRIGHT SCARY AND IN MY OPINION PRESENTS A SIGNIFICANT SAFETY HAZARD. FROM WHAT I HAVE READ THIS IS NOT UNIQUE. I WAS RESEARCHING NEW TIRES (SUSPECTING THIS COULD BE THE CAUSE, ALONG WITH A GOOD ALIGNMENT). IN THE COURSE OF MY RESEARCH I FOUND OTHERS WITH THE SAME COMPLAINT. BY THE WAY, MY TIRES ARE NOT IN NEED OF REPLACEMENT AS YET AND THE ALIGNMENT WAS PERFORMED APPROXIMATELY 6 MONTHS AGO. I WOULD HOPE THAT WITH THE PROBLEMS TOYOTA WENT THROUGH RECENTLY THAT SOMEONE LOOKS INTO THIS PROBLEM BEFORE SOMEONE IS INJURED OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684219February 19, 2015
SEATS
BASICALLY, THE DRIVER'S SEAT MOVES FREELY WHEN SLAPPING THE BRAKES OR ACCELERATE. I ALSO HAVE CHECKED THE SEAT MOTOR BEFORE BECAUSE THE SEAT DOESN'T MOVE UPWARDS AND DOWNWARDS. THE TECHNICIAN TOLD ME THAT THE MOTOR WORKS BUT THE TRACK OF THE SEAT NEEDS TO BE FIXED. I LOOKED UP TO MANY COMPLAINTS ABOUT THE SAME PROBLEM. IT SEEMS A FACTORY DEFECT. PLEASE LET ME KNOW IF THIS IS A FACTORY DEFECT OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680849February 3, 2015
SEATS, SERVICE BRAKES
MY FIRST PROBLEM IS THE BRAKE PEDAL BROKE FOR NO REASON. THE DEALER INFORMED ME A NEW ONE WOULD BE AT A COST TO ME AT OVER 350.00$. MY SECOND PROBLEM IS A SEAT WELD BROKE, I HAVE NOT GONE IN FOR THAT PROBLEM YET BUT I'M SURE IT WILL BE AT A COST TIME AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680847February 3, 2015
SEATS
THE SEAT DETACHED FROM THE TRACK AND SLID DANGEROUSLY WHILE DRIVING. THE PLASTIC NEAR THE FLOORBOARD HAS COLLAPSED AND MAKES CLICKING SOUNDS WHEN THE SEAT IS MOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678560January 23, 2015
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING, CAUSING IT TO CRACK AND BE STICKY TO THE TOUCH. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN INFORMED THE CONTACT WAS THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677083January 21, 2015
STEERING
IN MARCH OF 2014, WHILE DRIVING OVER 200 MILES TO A CONFERENCE, I BEGAN TO NOTICE THAT MY 2006 INFINITI M35 WAS PULLING ME TO THE LEFT AND TO THE RIGHT. HITTING A BUMP OR A POTHOLE WOULD MAKE IT VERY EASY TO LOSE CONTROL. BEING THAT I WAS IN A DIFFERENT CITY, I WAS NOT FAMILIAR WITH LOCAL AUTOMOTIVE TECHNICIANS TO ASSIST ME IN DETERMINING THE EXACT CAUSE. THIS LED ME TO PURCHASE A WHOLE NEW SET OF TIRES AND A FRONT END ALIGNMENT. HOWEVER, MONTHS LATER, THE PROBLEM STILL EXISTS. I AM AFRAID THAT THIS PULLING WILL HAVE THE POTENTIAL TO CAUSE A VERY BAD ACCIDENT. I ALSO CHANGED OUT MY STRUTS BECAUSE I ALSO HAD THE BOUNCING ACTION GOING ON, BUT TO NO AVAIL, THE PROBLEM STILL EXISTS. THERE IS DEFINITELY SOMETHING SERIOUSLY WRONG. COULD YOU ALL LOOK INTO ADDRESSING THIS ISSUE BEFORE IT HAS TO COST SOMEONE THEIR LIFE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676813January 20, 2015
STRUCTURE
DASHBOARD MELTING AND CRACKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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