Infiniti M35 Complaints

465 consumer complaints on file.

#11732732April 21, 2026
AIR BAGS
The contact owned a 2008 Infiniti M35. The contact stated that while driving approximately 27 MPH, another vehicle making a left turn from the opposite direction failed to yield and crashed into the front driver's side of the vehicle by the front tire location. The contact stated that the under-hood components were pushed to the right side of the vehicle. The air bags failed to deploy. The contact did not recall whether warning lights were illuminated. The contact noticed that there was a significant amount of steam coming from under the hood, and the contact turned off the engine. A police report was filed. The contact was transported to the Emergency Room by the daughter's boyfriend. The contact sustained severe, persistent pain from the left hip through the buttock and the knee. The left big toe and three little toes were weak and numb. The contact underwent nerve testing and X-rays and was diagnosed with nerve damage. The contact sustained a swollen left hand, traumatic pain on the back shoulder, left wrist, and hand nerve damage, significant hip pain, three bulges on the disc, large bruises on the kneecap, inner thigh, and chin. The contact sustained a bruised and swollen left hand, unstable and wobbly left leg, and midback. The contact sustained other severe injuries that aggravated the contact's underlying medical condition. The vehicle was towed and totaled by the other vehicle insurance company. The dealer and the manufacturer were not contacted. The failure mileage was approximately 180,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11728078March 30, 2026
SEATS
I am filing a complaint regarding a safety-related failure of the driver’s seat bracket in my vehicle. The bracket has broken, causing the driver’s seat to rock back and forth while the vehicle is in motion. I took the vehicle to an authorized dealer for inspection, and they confirmed that the seat bracket has failed. I was also informed that the replacement part is no longer in production and is unavailable. This condition poses a significant safety risk. A loose or unstable driver’s seat can impair vehicle control, increase driver distraction, and reduce the effectiveness of seatbelt and airbag systems in the event of a crash. As a result, this defect substantially increases the likelihood of an accident and the risk of serious injury. I am aware that there have been numerous similar complaints regarding this issue, yet no recall has been issued. Given the safety implications and apparent frequency of this defect, I believe this matter warrants further investigation and corrective action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657916April 30, 2025
SEATS
I was driving home recently and the back of my seat near the base gave out on me, the lower back/bottom raising motor was working but the seat was not going up. Upon inspection I found that the welds on the seat bracket had broken, going online and searching found me countless forums of seat brackets breaking during driving. Two main issues with this 1. I almost lost control due to the sudden drop 2. If I was to get into a collision the seat is not secure whatsoever. This is not an uncommon issue and I am astonished no recall has been given Sources of similarity [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594859June 17, 2024
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2006 Infiniti M35. The contact stated while driving 60 MPH, the vehicle shut off without warning. The vehicle quickly decelerated, and the contact was able to pull the vehicle off to the shoulder of the highway. The contact made several attempts to restart the vehicle with several unknown warning lights flashing on the instrument panel. Due to the failure, the vehicle was towed back to the residence. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561155December 20, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM
The treasure hunters C sold n e this car it voughy on fla n we s exposed wires
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11558988December 7, 2023
SEAT BELTS
The contact owns a 2006 Infiniti M35. The contact stated that while driving at an undisclosed speed, the seat belt warning light illuminated. The contact stated that the seat belts warning light had been illuminated for approximately one month. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491147October 27, 2022
UNKNOWN OR OTHER
I purchased a new 2008 Infiniti M-35 equipped with technology package that included navigation. My car has 74,000 miles and needs a map update. I tried to purchase from Infiniti the CD update in which I found out was discontinued in 2020. I was told to use my mobile device in which reminded Infiniti to do so would violate state law and creates a safety hazard. Considering 15 year parts availability the update should be available. I believe Infiniti should provide a navigation update to help insure safety before someone is killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479834August 17, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Electrical fault in a sensor that I believe causes the engine to shut down. This issue was reported to Infiniti but not corrected; although, Nissan issued a voluntary recall citing a sensor failure that can lead to engine shutdown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463397May 4, 2022
AIR BAGS
Failure of Occupant Detection Sensor. Air bag light keeps blinking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454737March 1, 2022
VEHICLE SPEED CONTROL
The car accelerated without warning. I did not have my foot on the gas and the car just sped up. This has happened 2 times. The first time I didnt have an accident but today I did. I ran into a pole. I could have killed myself or someone around me when the car sped up. No warning. I took the car to the dealer and they admitted that there had been a recall but stated it was fixed on my car but it has not been fixed....here is the recall information 2010 INFINITI M35 Report Date: September 26, 2013 Campaign Number: 13V430000 Component: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2006-2010 INFINITI M35 and M45 vehicles manufactured April 4, 2004, through October 5, 2010. Over time, the accelerator pedal sensor signal may deteriorate resulting in the output of an incorrect signal causing the engine to go into fail-safe (limp home) mode. Consequence Summary: In this fail-safe mode, throttle valve deposits may cause the engine to stall when the vehicle is coming to a stop or at idle, increasing the risk of a crash. Corrective Summary: Nissan will notify owners, and dealers will replace the accelerator pedal assembly and reprogram the engine control module, free of charge. The recall is expected to begin during November 2013. Owners may contact Nissan at 1-800-647-7261
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11452937February 19, 2022
VEHICLE SPEED CONTROL
WHILE TRAVELING 65 MPH ON AN INTERSTATE MY CAR SLOWED TO APPROXIMATELY 20MPH AND IWOULD NOT ACCELERATE. THE SLIP INDICATOR/VOC AND CHECK ENGINE LIGHT CAME ON AND ALL I WAS ABLE TO DO WAS MAKE IT TO THE EXIT WITH MY HAZARD LIGHTS ON. I THOUGHT MAYBE THE BATTERY OR ALTERNATOR WAS THE CAUSE. I TESTED BOTH AND BOTH WERE GOOD. I WAS BEEN TRYING TO TRACK DOWN THE PROBLEM AND HAD BEEN AT A LOSS UNTIL I STARTED TO INVESTIGATE DISCOVERING THAT SEVERAL 07 INFINITY MODELS HAVE BEEN HAVING THE SIMILAR ISSUE AS MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447112January 11, 2022
AIR BAGS
The contact owns a 2006 Infiniti M35. The stated that upon starting the vehicle, the air bag warning light illuminated. The contact was able to drive the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in an active recall. The dealer also informed the contact that the vehicle could be repaired at his expense. The contact stated that the manufacturer intentionally excluded his VIN from NHTSA Campaign Number: 20V008000 (Air Bags). The manufacturer was notified of the failure and informed the contact that the issue would be escalated to the regional specialist and he would receive a recall notification if the VIN became included in the recall. A case was opened. The vehicle was not repaired. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433268September 16, 2021
AIR BAGS
Made takata airbag recall appointment with Dealer on August 27, 2021. Then dropped car off dealer at 2pm, September 1, 2021. Today it is September 16, 2021--the job is supposed to take 2 hours. The dealer still has my car. So I am at 2 weeks and 1 day. The service manager is not returning calls. No loaner car given. That does not seem reasonable. No wonder why there are so many airbag recall not fixed Two weeks and a Day to fix a 2 hour issue. Please Help. Time limits are needed once repair is scheduled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428786August 12, 2021
AIR BAGS
There are cracks all along the airbags in the front of the vehicle just like the previous recalled Infiniti models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425278July 17, 2021
UNKNOWN OR OTHER
On 7/13/21 afternoon, I parked my car in a parking garage of Purdue University, located in West Lafayette, IN. Around 6 pm, as I was backing out of my parking spot on reverse gear and turning the steering wheel, the car seemed sluggish. So, I pressed the accelerator -- lightly, I believe . All of a sudden, the car just took off, moving backward very fast in a semicircle. It first hit the back of a parked car with its front right side and then a concrete wall with its back with tremendous force. I was alone in the car. I called my wife. She came from our home and called 911. The university police and medic arrived promptly, as did two of our friends. One friend drove my wife and me to IU Health Hospital emergency in Lafayette, IN, and the other friend waited at the accident spot for AAA to come. Apparently, AAA came a little later and towed the car to Nissan of Lafayette body shop. Based on the x-rays and CT scans done at the emergency, the attending physician's assistant told me -- apparently, after consulting with a neurosurgeon -- that I suffered two fractures in a neck bone ("transverse process of cervical vertebra"). She gave me a hard collar and asked me to wear it 24 hours a day, expect when taking a shower, for 6 to 8 weeks. She also asked me to see a neurosurgeon, whom I will see on 7/26/21. The body shop person I spoke with next day told me that the car would likely be totaled (the car is still there). Since then, I have been thinking why the car moved so fast and also searching the web to find out any reason for it. Could it be an instance of the "sudden acceleration" problem? I must say that I have been driving Infiniti cars for many years. I have been very pleased with them so far, as well as the service provided by Infiniti dealers, especially my current one, Dreyer & Reinbold Infiniti of Indianapolis. I have decided to inform NHTSA of this accident so that no other person driving an Infiniti car meets with an accident like this.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11417503May 17, 2021
UNKNOWN OR OTHER
I have a 2007 Infiniti M35S that has been garaged kept since purchase. My dashboard has started to crack and exude a shiny, sticky, messy substance. I do not know whether this substance is toxic to the touch or my respiratory system. I have never used any type of cleaner or solvents on my dashboard, only a microfiber towel and water. I'm not sure how to answer how my safety or the safety of others is at risk since I don't know what the particular substance is. Secondly does the fragile state of the dashboard put me and my passengers at greater risk of injury with the discharge of an airbag. I have read several complaints where other Infiniti owners are experiencing the same issue with Infiniti vehicles circa 2006 - 2008. Infiniti should do the right thing and fix this problem!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413668April 24, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
DRIVING ON MY CITY ROAD AT 45 MPH MY INFINITI M35 INSTANTLY WENT FROM NORMAL RPMS TO 0, BRAKES LOCKING AND STEERING AS WELL. I WAS ABLE TO PULL OFF INTO A COMPANY PARKING LOT TO TURN MY INFINITI OFF AFTER GETTING IT IMMEDIATELY IN PARK. I TRIED TO RESTART MY CAR AND ALMOST FIVE DAYS OF TRYING AND HAVING IT TOWED HOME, I AM STILL UNABLE TO GET MY CAR TO RESTART. ALL OF THE INTERIOR LIGHTS FROM SLIP, BRAKE, SERVICE ENGINNE, THE BATTERY, ETC CONTINUE TO STAY ON. THE CAR WILL TRY TO CRANK BUT WON'T TURN OVER. I HAVE TRIED REPLACING THE KEY FOB BATTERIES, PUT NEW OIL, ALL NEW GAS, 2 NEW BATTERIES, MULTIPLE JUMPS, CHECKED ALL FUSES, AND STILL NOTHING. THE BRAKES ARE STILL HARD TO PRESS ON AND LOCKED SINCE THE IDLING AND THEY WON'T EVEN HARDLY MOVE AS I TRY STARTING THE IGNITION. AFTER A FEW TRIES OF TRYING TO CRANK ALL THE LIGHTS STAY ON THEN LOSES ALL POWER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403324March 16, 2021
SEATS
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO INFINITI OF ORANGE PARK (6999 BLANDING BLVD, JACKSONVILLE, FL 32244) TO BE REPAIRED UNDER AN AIR BAGS RECALL. AFTER PICKING UP THE VEHICLE, THE CONTACT BECAME AWARE THAT THE SEAT HAD BEEN PUSHED BACK ALL THE WAY WHILE THE RECALL REPAIR WAS BEING PERFORMED. THE CONTACT WAS UNABLE TO ADJUST THE DRIVER'S SIDE FRONT SEAT FORWARD OR UP AND DOWN, WHICH MADE DRIVING THE VEHICLE DIFFICULT. THE CONTACT WAS INFORMED THAT THERE WAS A COST TO REPAIR THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382981December 11, 2020
SEATS
DRIVER SEAT SUDDENLY FELL DOWN AND TOWARD THE LEFT. THIS HAPPENED AS I ENTERED THE CAR WHILE IT WAS PARKED. NOW THE SEAT SITS LOW TO THE FLOOR AND TILTED TO THE SIDE. SEAT CAN BE EASILY MOVED SIDE TO SIDE BY HAND. SEAT LIFT SYSTEM SEEMS NON FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376169November 24, 2020
SERVICE BRAKES
IT ALL STARTED WITH A SMALL VIBRATION THAT FELT LIKE A WHEEL NEEDING BALANCING. THIS SYSTEM HAPPEN INTERMITTENTLY AND FOR SHORT DURATIONS OVER THE COURSE OF A COUPLE OF WEEKS. THEN THE VIBRATION STARTED TO HAPPEN MORE OFTEN, FOR LONGER PERIODS OF TIME AND WITH MORE INTENSITY SUCH TO BECOME A SHUTTERING THAT WAS COMING FROM THE FRONT OF THE CAR. WHEN THE SHUTTERING SUDDENLY BECAME VERY SEVERE, THE SERVICE ENGINE LIGHT CAME ON. AT THIS TIME I WAS DRIVING ON A BUSY HIGHWAY GOING APPROXIMATELY 45 TO 50 MPH. I MANAGED TO PULLED THE CAR TO THE SHOULDER OF THE ROAD WHERE I OBSERVED AND WATCHED SMOKE COMING FROM THE DRIVER SIDE FRONT DISC BRAKES. IT APPEARED, THE BRAKE HAD TRIED TO LOCK UP. A DIAGNOSTIC ENGINE REPORT IDENTIFIED THE FOLLOWING CODES: BRAKE CODE, GENERAL ELECTRICAL FAILURE C1A6E AND C1A70 ALSO ANTILOCK BRAKE SYSTEM, GENERAL ELECTRICAL FAILURE C118C.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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