Infiniti M35 Complaints

465 consumer complaints on file.

#10838182February 25, 2016
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD LOCK AND FAIL TO UNLOCK WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD TO DISASSEMBLE THE DOOR AND REPLACE THE ACTUATOR. THE FRONT DRIVER SIDE DOOR WAS REPAIRED. THE FAILURE RECURRED ON THE FRONT AND REAR PASSENGER SIDE DOORS. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 04/26/16*LJ UPDATED 11/21/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837313February 20, 2016
SEATS
WHILE DRIVING ON A PARKWAY IN RUSH HOUR TRAFFIC THE DRIVERS SEAT SUDDENLY DROPPED, MAKING IT DIFFICULT TO SEE OVER THE STEERING WHEEL. I AM 6 FT. 1 IN. TALL. IT IS MY OPINION SOMEONE 5 FT. 8 IN. TALL WOULD NOT BE ABLE TO SEE OVER THE DASHBOARD. I TOOK THE VEHICLE TO THE INFINITI DEALER WHO DIAGNOSED THE PROBLEM AS A BROKEN LOWER SEAT TRACK WELD WHICH HAD TO BE REPLACED AT THE VEHICLE OWNERS COST OF $1,519. IT APPEARS THAT THERE HAS BEEN APPROXIMATELY 25 PREVIOUS REPORTS OF THIS TYPE OF PROBLEM AND PERHAPS MANY OTHERS THAT HAVE NOT BEEN REPORTED. IT SEEMS THAT THIS IS A SAFETY ISSUE AND SHOULD WARRANT A MANUFACTURERS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837145February 19, 2016
STEERING, SUSPENSION
WHILE DRIVING THE CAR WILL NOT STAY ON THE ROAD, YOU HAVE TO KEEP BOTH HANDS ON THE WHEEL, AND IT IS STILL BACK AND FOURTH. HAVE HAD NEW TIRES PUT OM AND ALIGNMENT DONE, DID NOT HELP THE PROBLEM. THIS HAPPENS AT ALL SPEEDS BUT IS WORSE ON THE HIGHWAY OVER 50MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836363February 16, 2016
UNKNOWN OR OTHER
DASHBOARD IS WITH EXTENSIVE CRACKING AND YELLOW FOAM EXPOSED. ALSO DASHBOARD IS STICKY TO TOUCH WITH SHINY APPEARANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820836January 18, 2016
UNKNOWN OR OTHER
MULTIPLE STRESS CRACKS IN THE DASHBOARD. THIS WAS SIMILAR TO WHAT CAUSED TOYOTA TO RECALL THEIR CARS. THIS CAR HAS ALWAYS BEEN GARAGED AND WELL CARED FOR. I NOTICED THIS AROUND OCTOBER 2015. THEY MAY HAVE BEEN THERE BUT JUST NOT AS NOTICEABLE BEFORE THEN. THERE ARE MORE CRACKS THAN WHAT THE PICTURE SHOWS SOME LARGER SOME SMALLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819167January 9, 2016
STEERING, SUSPENSION
CAR STEERS VERY IRRATICALLY AT TIMES PULLING LEFT OR RIGHT ON UNEVEN ROAD SURFACES. ALSO MAKES GROANING SOUNDS WHEN TURNING STEERING WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818848January 8, 2016
STEERING
TL* THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED IN A UPWARD POSITION. THE CONTACT WAS UNABLE TO USE THE ADJUSTABLE BUTTON TO RELEASE THE STEERING WHEEL IN THE APPROPRIATE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816761December 29, 2015
SEATS
AT APPROXIMATELY 100K MILES THE DRIVER'S SEAT BROKE AND LEANS INTO AND BINDS WITH THE CONSOLE. THERE WAS NOTHING BUT NORMAL USE AND JUDGING FROM OTHER ONLINE COMPLAINTS THIS IS APPARENTLY A COMMON PROBLEM. THE DRIVER'S SEAT IS NO LONGER STABLE OR SAFE BECAUSE IT CAN BE EASILY MOVED AROUND BY HAND. THIS SHOULD BE A SAFETY RECALL ISSUE. THIS IS A PROBLEM WHETHER STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811385December 21, 2015
SEATS
TL* THE CONTACT OWNS A 2007 INFINITI M35. WHILE DRIVING 5 MPH, THE FRONT DRIVER SEAT FRACTURED OFF THE TRACKS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810042December 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE VEHICLE WAS OVER HEATING WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE WAS PROGRESSING. THE CONTACT LATER RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL) AND THE DEALER INDICATED THAT THEY REPLACED THE ACCELERATOR PEDAL ASSEMBLY BUT DID NOT REPROGRAM THE ENGINE CONTROL MODULE. HOWEVER, THE DEALER INDICATED ON THE INVOICE THAT THEY REPLACED THE FAN CONTROL MODULE AND A DIAGNOSIS FOR THE VEHICLE OVER HEATING WAS NOT PROVIDED. THE CONTACT MENTIONED THAT THE FAILURE CONTINUED TO OCCUR. . THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794470November 17, 2015
SEATS
MY M35 (2007) DRIVER'S SEAT SUDDENLY IS "OFF TRACK". IT LOOKS LIKE IT'S STILL IN THE FLOOR TRACKS, BUT IT HAS MOVED ABOUT 3 INCHES TO THE RIGHT TO THE EXTENT THAT IT NOW RUBS ON THE CENTER CONSOLE EVERY TIME IT MOVES BACK AND FORTH. THERE IS NO LONGER A GAP BETWEEN THE SEAT AND THE CONSOLE, LIKE THERE IS ON THE PASSENGER SEAT. WHAT HAPPENED, AND WHAT DO I DO? IT ALSO MOVES FROM SIDE TO SIDE AND I CAN MOVE THE ENTIRE SEAT BY GRABBING THE HEADREST. THE SEAT MOVES WHEN THE CAR IS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790067November 12, 2015
UNKNOWN OR OTHER
THE VEHICLE WAS STATIONARY. WE HAVE LARGE HOLES AND CRACKS IN THE SUN ROOF. THE GLASS LOOKS AS IF IT HAS BEEN PUSHED UPWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787078October 29, 2015
AIR BAGS
I AM TRYING TO GET A DEFINITIVE ANSWER ON MY VEHICLE'S AIRBAGS. I HAVE BEEN UNABLE TO DETERMINE IF MY VEHICLE WAS ASSEMBLED USING THE RECALLED TAKATA INFLATORS. I HAVE CONTACTED NISSAN CONSUMER AFFAIRS ON SEVERAL OCCASIONS AND I HAVE BEEN GIVEN CONFLICTING INFORMATION. WHEN I ENTER THE VIN OF MY VEHICLE ON THE NHTSA WEBSITE IT DOES NOT RETURN A "HIT" FOR A RECALL. HOWEVER; ON MORE THAN ONE OCCASION I WAS ADVISED BY NISSAN CONSUMER AFFAIRS THAT THE RECALL WAS ONLY APPLICABLE TO VEHICLES IN HIGH HUMIDITY AREAS AND THEY LISTED THE AFFECTED STATES AND GEOGRAPHIC AREAS. MARYLAND WAS NOT ON THAT LIST. MY UNDERSTANDING IS THAT THE RECALL WAS EXPANDED TO INCLUDE ALL GEOGRAPHIC AREAS BUT I HAVE NOT BEEN ABLE TO OBTAIN A DEFINITIVE ANSWER IF MY VEHICLE IS NOW PART OF THE RECALL. NISSAN CLAIMS IT CANNOT DETERMINE IF MY VEHICLE WAS ASSEMBLED USING TAKATA AIRBAG SYSTEMS YET IT SAYS THAT MY VIN IS NOT AFFECTED. GIVEN THE HIGH DEGREE OF RISK OF DRIVING A VEHICLE WITH DEFECTIVE AIRBAGS I MUST HAVE AN ACCURATE ASSESSMENT IF TAKATA AIRBAGS/INFLATORS ARE IN MY VEHICLE. I HAVE ASKED NISSAN IF THEY CAN INSPECT THE VEHICLE TO MAKE THIS DETERMINATION BUT THEY HAVE REFUSED UNLESS AND UNTIL I HAVE A PROBLEM WITH THE AIRBAGS. THE OBVIOUS PROBLEM WITH THIS POSITION IS THAT AN AIRBAG DEFECT COULD BE FATAL. I AM COUNTING ON YOUR AGENCY TO ASSIST ME WITH THIS ISSUE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779904October 5, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777938September 27, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
MY INFINITY M35X 2006 IS EQUIPPED WITH CRUSE CONTROL THAT WILL AUTOMATICALLY MAINTAIN THE FOLLOW DISTANCE FROM THE VEHICLE AHEAD. IF I AM USING CRUSE CONTROL AT A HIGH SPEED AND APPROACH A SLOW MOVING VEHICLE THE SYSTEM WILL AUTOMATICALLY APPLY THE BRAKES. THE DECELERATION CAN BE VERY FAST AND SUDDEN, IT OFTEN EXCEEDS -5MPH PER SECOND. THE DESIGN DEFECT IS THAT THE SYSTEM DOES NOT LIGHT THE BRAKE LIGHTS. IF I USE CRUSE CONTROL TO FOLLOW IN HEAVY TRAFFIC, THE SYSTEM MOVES FROM THE THROTTLE TO THE BRAKES AND BACK AGAIN AND THE BRAKE LIGHTS DO NOT LIGHT. IF SOMEBODY WAS TO STRIKE MY CAR IN THE TAIL, HE MIGHT CLAIM MY BRAKE LIGHTS DID NOT WORK. THE INVESTIGATOR WOULD TEST MY BRAKE LIGHTS, HE AND THE OTHER DRIVER WOULD SEE THAT THEY DO WORK. I DON'T THINK ANYBODY WOULD THINK THAT BRAKE LIGHT OPERATION MIGHT BE CONDITIONAL ON HOW THE CAR IS CONTROLLED. I BELIEVE THE CRUSE CONTROL IN MY VEHICLE TO BE A HAZARD. I RECOGNIZE THAT MY CAR IS 10 YEARS OLD AND THEY PROBABLE DO NOT MAKE THE SAME DESIGN ANY MORE. BUT DO NEWER DESIGNS HAVE THE SAME DESIGN DEFECT? IT MAY REQUIRE ADDITIONAL HARDWARE AND MONEY TO CORRECT THIS, THEREFOR IT MAY NOT BE CORRECTED IN NEWER DESIGNS AND OTHER BRANDS. NOTE: I HAVE NOT BEEN IN A TRAFFIC INCIDENT RELATED TO THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763503September 14, 2015
AIR BAGS
THE PASSENGER SEAT OCCUPANCY SENSOR (OCS) MAT IS NOT WORKING PROPERLY (CODE B1018) AND IS CAUSING THE PASSENGER SIDE AIR BAGS TO BE TURNED OFF. INFINITI HAS QUOTED ME $3,250 TO CORRECT THE PROBLEM WHICH REQUIRES THE REPLACEMENT OF THE ENTIRE FRONT PASSENGER LOWER SEAT ASSEMBLY (1\2 OF A SEAT FOR $3,250 !!!). AFTER REPEATED ATTEMPTS TO INFINITI USA, AND THE PRESIDENT OF INFINITI WORLDWIDE - ROLAND KRGER, INFINIT HAS SAID NO TO PROVIDING ME ANY FINANCIAL ASSISTANCE TO CORRECT THIS PROBLEM. ALONG WITH THE NON FUNCTIONING AIR BAG, MY WELL CARED FOR CAR HAS RUST FORMING ON THE HEADER JUST ABOVE THE WINDSHIELD. I AM WRITING TO ADVISE ON THE FAULT DESIGN AND\OR MANUFACTURE OF THE OCS AND OF INFINITI'S UNWILLINGNESS TO PROVIDE A REASONABLY PRICED REPAIR. I WILL NEVER BUY ANOTHER INFINITI OR NISSAN PRODUCT AGAIN, AND SUGGEST YOU DO NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760119August 29, 2015
SEATS
AS I APPROACHED A STOP LIGHT I FELT THE VEHICLE SEAT MOVE FORWARD ON ITS OWN. SEEMS DETACHED FROM SEAT RAILS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758720August 24, 2015
SEATS
WHILE DRIVING TO WORK AND PROCEEDING TO A STOP LIGHT MY SEAT JUST FEEL ON ONE SIDE AND TOOK A DIP. WHEN THIS HAPPENED IT DEFINITELY STARTLED ME. I DIDN'T KNOW WHAT TO DO AND COULD BARELY DRIVE. I WAS ABLE TO SAFELY GET TO MY DESTINATION, WHICH HAPPENED TO BE 2 MINUTES AWAY AT THAT POINT AND LOOK AT THE SEAT AND IT TURNED OUT TO BE NOTHING I CAN DO. NOW THE SEAT LIFTS AND DROPS ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748933August 15, 2015
SEATS
WELD BROKE THAT SUPPORT THE DEVICE THAT RAISE THE SEAT, CAUSE THE SEAT TO MOVE INTO DASH WHILE DRIVING AND BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730067June 24, 2015
STRUCTURE
2007 INFINITI M35. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD STARTING TO CRACK. *SMD MA 10/22/2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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