Infiniti G37 Complaints

538 consumer complaints on file.

#11130568September 21, 2018
POWER TRAIN, VEHICLE SPEED CONTROL, VISIBILITY/WIPER
DASHBOARD HAS BECOME TACKY AND HIGHLY REFLECTIVE CAUSING A SEVERE GLARE WHEN THE SUN HITS IT. VEHICLE SURGES WHILE COMING TO A STOP. ENOUGH TO HIT SOMETHING IF YOU DO NOT HAVE THE BRAKE PEDAL PRESSED ABNORMALLY HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130569September 21, 2018
AIR BAGS
BOUGHT THIS VEHICLE FROM CREST INFINITI WITH REMAINDER OF WARRANTY WHICH JUST RAN OUT BUT AS I WENT TO SELL THE CAR PRIVATELY THE BUYER WAS A CAR DEALER IN NORMAN, OK WHO CAME DOWN TO PLANO, TX WITH TRAILER AND CASHIER'S CHECK. AFTER HOOKING UP TO DIAGNOSTIC MACHINE HE REFUSED TO PURCHASE DUE TO AN ISSUE WITH THE AIR BAGS AND SOMETHING ABOUT BYPASSED (REPORT ATTACHED TO COMPLAINT) AIR BAGS ISSUE. THIS CAR WAS REPRESENTED TO ME AS NEVER BEING IN AN ACCIDENT AND I NEVER HAD ONE DURING THE SHORT TIME THAT I OWNED IT. THIS IS CAUSING ME A REAL PROBLEM AS I HAVE BEEN DIAGNOSED WITH TERMINAL ILLNESS AND NEED ALL THE MONEY I CAN MUSTER THROUGH THE SALE OF BELONGINGS WITH THE AUTO BEING THE DURABLE GOOD WITH THE MOST VALUE. THEY ARE NOW TELLING ME THAT IT REALLY HAS VERY LITTLE VALUE NOW BECAUSE OF THIS HORRIBLE AIR BAG REPORT. IF I HAD BOUGHT IT FROM A PRIVATE PARTY THEN CAVEAT EMPTOR WOULD CERTAINLY APPLY BUT I BOUGHT IT FROM A DEALER WITH THE REMAINDER OF WARRANTY STILL APPLYING TO VEHICLE SO 'AS IS' DOES NOT WORK HERE IN MY OPINION. ATTACHED: PICTURE OF REPORT FROM DEALERS OBD TOOL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129756September 16, 2018
AIR BAGS
PASSENGER AIR BAG OFF WARNING CAME UP, FLASHING IN RED, WHICH MEANS THE AIR BAG WOULD NOT TRIGGER, RESULT IN LIFE THREATENING AND MAY CAUSE THE DEATH FOR A PASSENGER IN THE FRONT SEAT. THE VEHICLE WAS STATIONARY IN A GARAGE, NOTICED IT IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121329August 21, 2018
VISIBILITY/WIPER
THE DASH BOARD PLASTIC IS MELTING AND THE REFLECTION OF THE SUN MAKES IT VERY DIFFICULT TO DRIVE IN THE DIRECTION OF THE SUN AT ALL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120892August 19, 2018
AIR BAGS
THE PASSENGER AIR BAG LIGHT ILLUMINATES (MEANING THE AIR BAG WILL NOT DEPLOY) WHEN A FULL SIZE ADULT IS SITTING IN THE PASSENGER SEAT. THE DEALERSHIP STATES THAT THE AIR BAG LIGHT SHOULD ILLUMINATE ON PARTIAL WEIGHT APPLIED TO THE SEAT BOTTOM. DEALERSHIP STATES THAT THEY TESTED BY WATCHING THE AIRBAG STATUS IN DATA MONITOR AND FOUND AIRBAG ACTIVATES WHEN SITTING IN THE SEAT PROPERLY AND TURNS OFF WHEN GETTING OUT OF THE SEAT. HOWEVER LIGHT DOES NOT ILLUMINATE IN THIS CASE. ACCORDING TO THE DEALERSHIP THE SYSTEM IS WORKING PROPERLY. THIS OCCURS WHEN THE VEHICLE IS UNDERWAY AT ANY SPEED WITH ADULT PASSENGER AND SEAT BELTS FASTENED. WHEN A FULL SIZE ADULT (175 TO 200 LBS. IS SITTING IN THE PASSENGER SEAT THE AIR BAG ILLUMINATES WHICH CONTRADICTS THE DEALERSHIPS FINDINGS. DEALERSHIP IS LOKEY INFINITI OF CLEARWATER, FL WHO EXAMINED THE SYSTEM ON 8-18-2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120483August 16, 2018
STEERING
STEERING WHEEL LOCKED AND COULD NOT UNLOCK WITH KEY NOR COULD DEALER REPAIR SHOP. A DEALER REPAIR PERSON SAID IT WAS NOT UNUSUAL. DEALER WILL HAVE TO BREAK THE LOCK AND REINSTALL AT A COST OF $1,500+. THE CAR ONLY HAS 55,000+MILES, AND THERE ARE A NUMBER OF COMPLAINTS ISSUED OVER THE PAST FEW YEARS TO NHTSA. ONE PERSON CITED THAT THE MANUFACTURE OF THE "PART" TOLD NISSAN TO "RECALL" AND REPLACE THE PART. INIFINITY IS A PART OF NISSAN, BUT I HAVE YET TO FIND A "RECALL" ISSUED FOR THAT REASON BY NISSAN NOR ITS SUBSIUARY - INFINITI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120053August 15, 2018
AIR BAGS
AIRBAG LIGHT FLASHING. CAR HAS 75K MILES ON IT. TOOK IT TO INFINITI FOR REPAIR. THEY SAY THE PASSENGER SEAT SENSOR IS BAD AND NEEDS TO BE REPLACED. THEY ARE SAYING IT IS NOT COVERED UNDER WARRANTY EVEN THOUGH THERE ARE NUMEROUS REPORTS OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119937August 14, 2018
AIR BAGS
I HAVE A 2009 INFINITI G37X WITH 36000 MILES, BOUGHT NEW IN JULY 2009. JUST RECENTLY THE AIR BAG LIGHT STARTED FLASHING. I TOOK IT TO THE INFINITI DEALER AND WAS TOLD IT WAS THE PASSENGER AIR BAG SENSOR IN THE FRONT PASSENGER SEAT THAT WAS BAD, AND WOULD COST $6000.00 TO FIX. I SEE THIS SEEMS TO BE A PROBLEM WITH MANY OTHERS, BUT DON'T SEE A RECALL YET?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114416July 29, 2018
AIR BAGS
A LIGHT CAME ON SAYING THE PASSENGER SEAT AIR BAG WAS NOT WORKING. THE VEHICLE WAS SITTING STILL AND THE LIGHT CONTINUED WHILE THE VEHICLE WAS IN MOTION. I TOOK THE CAR TO AN INFINITI DEALER AND HE SAID THE ENTIRE SEAT WOULD HAVE TO BE REPLACED TO FIX THE SENSOR FOR AN EXCESSIVE COST OF OF $6,711.08. THIS HAS BEEN FIXED ON 2012 AND LATER MODELS, BUT THERE ARE THOUSANDS OF 2008 - 2011 MODELS OUT THERE THAT CAN INCUR THIS RIDICULOUS HIGH COST AND OWNERS HAVE NO IDEA OF WHAT IT MAY COST TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114240July 28, 2018
AIR BAGS
THE PASSENGER AIRBAG IS DISABLED WHEN AN ADULT IS SITTING IN THE SEAT. THE LIGHT COMES ON NOTING THAT IT IS DISABLED AND THEN TURNS OFF. THIS HAPPENS MULTIPLE TIMES. THE ADULT WEIGHS ENOUGH TO TRIGGER THAT SENSOR TO NOT DISABLE THE AIRBAG. THIS IS A SERIOUS FAULT IN THE SENSOR AND SHOULD BE RECALLED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113621July 25, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT THE DASHBOARD BECAME STICKY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LOKEY NISSAN (27758 U.S. HWY 19 NORTH, CLEARWATER, FL 33761, (727-264-0805), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111251July 13, 2018
AIR BAGS
MY COMPLAINT IS IN REGARDS TO THE UNAVAILABILITY OF AN AIRBAG REPLACEMENT PART. I ORDERED A NEW PASSENGER SEAT AIRBAG SENSOR FOR OUR INFINITY G37 ON MAY 23. THE PART HAS BEEN ON BACKORDER SINCE THEN, WITH THE LATEST EXPECTED SHIP DATE(NOT ARRIVAL OR REPAIR DATE) BEING AUGUST 31, WHICH IS OVER THREE MONTHS! THE DEALERSHIP SAYS THAT IF ONE PART OF THE AIRBAG SYSTEM HAS A FAULT, THEN THE WHOLE AIRBAG SYSTEM IS DISABLED. SO, I AM DRIVING A CAR WITH NO AIRBAGS BECAUSE THE VEHICLE MANUFACTURER DOESN'T HAVE THE PART CURRENTLY AVAILABLE, WITH NO OTHER SOLUTION GIVEN. THIS IS AFTER WAITING FOR A MONTH TO GET THE INFLATED REPLACEMENT COST LOWERED. FOR A PART THAT COMPROMISES THE SAFETY OF MYSELF AND ANY PASSENGERS, I FIND THIS DELAY UNEXCEPTABLE. THE DEALERSHIP CAN'T DO ANYTHING ABOUT IT, SO I FILED A COMPLAINT WITH INFINITY CONSUMER AFFAIRS. ALL THEY COULD DO WAS CONFIRM THE EXPECTED SHIP DATE, AND DOCUMENT MY COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109746July 5, 2018
UNKNOWN OR OTHER
MY DASH BOARD IS CRACKED IN MANY PLACES, STICKY OR TACKY IN SOME AREAS AND COMPLETELY DISINTEGRATED IN OTHERS. ALL THE A.C. VENTS HAVE CRACKS AROUND THEM. I HAD A 2010 INFINITY G37 PREVIOUSLY AND EXPERIENCED THE SAME PROBLEM WITH THE DASH. I BELIEVE IT'S AN INHERENT PROBLEM WITH NISSAN/INFINITY. THEY'VE HAD PROBLEMS ALSO WITH THE ALTIMA AND DID ISSUE A RECALL IN THE STATE OF FLORIDA. MY WIFE HAS A 1996 TOYOTA 4RUNNER AND HER DASH IS IN MUCH BETTER CONDITION AND IT'S 15 YEARS OLDER THAN MY INFINITY. PLEASE INVESTIGATE THE NEED FOR A RECALL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105011July 1, 2018
SERVICE BRAKES, ENGINE, STEERING
DRIVER LOST COMPLETE CONTROL TODAY IN A PARKING LOT. THE BRAKES STEERING AND ENGINE SHUT DOWN PREVENTING ANY CONTROL BY THE DRIVER, THE CAR STOPPED ROLLED AND STOPPED ON ITS OWN. LUCKILY WAS IN A PARKING LOT AND WAS INVOLVED IN ANY ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104121June 26, 2018
AIR BAGS
I HAVE BEEN NOTIFIED BY THE DEALER THAT THE AIRBAG SENSOR IS 'OUT' AND WILL NEED TO BE REPLACED AT A COST OF $2200. THAT IS ROUGHLY 25% OF THE CAR'S VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103465June 22, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
DASHBOARD IS STICKY, MELTING, AND CRACKED. GLARE ON WINDSHIELD FROM REFLECTION OF STICKY DASH POSES DRIVING HAZARD DUE TO REDUCED VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100352June 7, 2018
AIR BAGS
TAKATA, FAILURE OF OCCUPANT SENSOR UNIT. INFINITI IS REFUSING TO DO ANYTHING ABOUT. WANTS TO CHARGE ME $6000FOR A NEW SEAT. WARNING LIGHT WENT OUT A FEW WEEKS AFTER VISIT TO DEALER. CAME BACK ON MAY, 2018. WENT TO DIFFERENT DEALER, SAME STORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100024June 5, 2018
AIR BAGS
THE AIR BAG WARNING LIGHT IS BLINKING AND THE PASSENGER SEAT AIR BAG LIGHT DOES NOT GO OFF WHEN THE SEAT IS OCCUPIED. I TOOK THE CAR TO AN INFINITI DEALER IN DAYTON, OHIO AND WAS TOLD THE FIX TO CORRECT THIS PROBLEM WAS OVER $7000. FEEL THIS IS LIKE A RANS VIABLE OPTIONS AND THEREFORE CAN CHARGE WHATEVER THEY CAN. THIS HAS DESTROYED THE RESALE VALUE OF MY CAR AND PUT ANY PASSENGERS AT RISK OF THE AIR BAG NOT DEPLOYING. IF YOU GO ON THE INTERNET YOU CAN SEE THAT THERE ARE MANY CUSTOMERS COMPLAINING ABOUT THE SAME ISSUE. I THINK INFINITI HAS NO REAL DESIRE TO CORRECT THIS SITUATION. THEY LEAVE THE OWNER IN A NO WIN SITUATION - EITHER PLAY THE RANSOM OR PUT LOVED ONES AT RISK. I WONDER HOW MANY INFINITI"S ARE ON THE ROAD TODAY WITHOUT AN OPERATIVE PASSENGER AIR BAG. WHEN THE LIGHT STARTED BLINKING I WAS DRIVING FROM SOUTH CAROLINA TO OHIO. I FIRST NOTICED THE BLINKING LIGHT ON SUNDAY MAY 27, 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098743May 30, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 INFINITI G37. AFTER RE-CHARGING THE VEHICLE'S BATTERY, THE AIR BAG SENSOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (NISSAN OF RICHMOND IN RICHMOND, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098768May 30, 2018
UNKNOWN OR OTHER
THE WINDSHIELD IS LEAKING ON BOTH DRIVER AND PASSENGER SIDE. WHENEVER THERE IS A HEAVY DOWN POUR OF RAIN MY CARPET IS COMPLETELY WET. IT HAPPENS IF I'M STATIONARY AND WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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