Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11404751March 24, 2021
SEATS
I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT WAS BURNT AND MELTED SO DEEP IT WAS UNBELIEVABLE BECAUSE MY SEAT HEATER WAS ON, MY CAR COULD HAVE BEEN EXPLODED, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BURN BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE. IMAGINE IT WAS A CAR SEAT ON IT OR A PARALYSIS PERSON WHO WAS SITTING THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404432March 23, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT COCONUT CREEK HYUNDAI LOCATED AT 4960 N STATE RD 7, COCONUT CREEK, FL 33073, (888) 441-7737) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404441March 23, 2021
SEATS
I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT BURNED AND MELTED SO DEEP IT WAS UNBELIEVABLE JUST BECAUSE MY SEAT HEATER WAS ON FOR 2, 3 HOURS, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BE BURNT BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404567March 23, 2021
STRUCTURE:BODY
THE REAR PASSENGER DOOR OF MY VEHICLE WILL NOT OPEN. I CANNOT OPEN IT FROM THE OUTSIDE OR INSIDE. IT SEEMS TO BE AN ISSUE WITH THE DOOR NOT UNLOCKING EVEN THOUGH THE UNLOCK TAB IS FLIPPING. A QUICK GOOGLE SEARCH SHOWS MANY OTHERS WITH THE SAME VEHICLE HAVE THE SAME ISSUE. THIS IS A HUGE SAFETY HAZARD IN THE EVENT OF AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404570March 23, 2021
WHEELS, UNKNOWN OR OTHER
THIS CAR HAS HAD AN ACTIVE RECALL FOR MONTHS, I HAVE TRIED TO GET THIS FIXED AND WHEN I MAKE AN APPOINTMENT TO GET THE CAR SERVICED THEY SAY THEY DON'T HAVE THE PARTS FOR THE RECALL AND DON'T KNOW WHEN THEY WILL GET IT. NOW I ALSO HAVE A WARNING ON THE DASHBOARD FOR AN ISSUE WITH TIRES AND CAN'T GET IN TO SEE THEM AS I HAD AN APPOINTMENT THEY CANCELED. AT THIS POINT I THINK THEIR MAINTENANCE PROGRAM IS FRAUDULENT AND SHOULD BE INVESTIGATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404249March 22, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
TRAVELING WITH WIFE AND INFANT WESTBOUND 210 FREEWAY IN PASADENA, CA. AT HIGHWAY SPEED. WIFE AND I HEARD A CONTINUOUS, MUFFLED CLICKING SOUND FOR 20-30 SECONDS. I FELT A SLIGHT LOSS OF ENGINE POWER, AT WHICH POINT, I BEGAN MAKING MY WAY FROM THE HOV LANE TO EXIT. WHILE MOVING OVER, I SAW A PUFF OF LIGHT GRAY SMOKE FROM THE REAR FOLLOWED IMMEDIATELY BY SIMILAR SMOKE AND THEN SOME FLAMES FROM UNDER THE HOOD. THERE WAS VERY LITTLE TO NO ENGINE POWER AT THIS TIME AS I CAME TO A STOP ON THE SHOULDER, PLACED IT IN PARK AND TURNED OFF THE IGNITION. AS WE STOPPED, THE FLAMES BECAME MUCH GREATER. WE WERE ALL ABLE TO QUICKLY EXIT AND GET TO A SAFE DISTANCE. AS AN ASIDE, WE HAD ONLY DAYS BEFORE RECEIVED A RECALL NOTICE FOR THIS VEHICLE FROM HYUNDAI TO ADDRESS A MANUFACTURER DEFECT THAT COULD CAUSE SPONTANEOUS, NON-COLLISION ENGINE FIRES. I HAD NOT HAD OPPORTUNITY TO TAKE IT IN YET.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11404260March 22, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,255.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404261March 22, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MODERN HYUNDAI OF CONCORD (965 CONCORD PKWY S, CONCORD, NC 28027) AND LAKE NORMAN HYUNDAI (20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031) WERE CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404346March 22, 2021
ELECTRICAL SYSTEM
THE CAR MAKES A SQUEAKING NOISE AND HAS SLOW ACCELERATION WHEN PRESSING ON THE GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404351March 22, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
MY CHILD OR ANYONE IN THE REAR PASSENGER SIDE CAN NOT GET OUT OF THEIR DOOR BECAUSE THE DOOR WILL NOT OPEN AT ALL EVEN WHEN UNLOCKED THIS HAS BEEN LIKE THIS FOR 4 DAYS NO MATTER WHAT I TRY THE DOOR WILL NOT OPEN. THIS IS NOT A MALFUCTION THIS IS ACUTALLY A SAFELY HAZZARD. MY CHILD IS TRAUMATIZED AND HAS NIGHTMARES BECAUSE HE FEARS HE WILL DIE IF THERE IS A FIRE IN THE CAR HE IS AUTISTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404359March 22, 2021
SERVICE BRAKES
MY HUSBAND MADE CALLED OUR LOCAL HYUNDAI DEALER,WE BOUGHT ARE CAR FROM THEM.MY HUSBAND MADE AN APPOINTMENT FOR OIL CHANGE AND TO FIX THE RECALL ON OUR 2016 HYUNDAI..MY HUSBAND WENT AT HIS APPOINTMENT TIME, AFTER OIL CHANGE WAS DONE, THE GENTLEMAN WHO SPOKE TO MY HUSBAND ABOUT NOT FIXING THE RECALL PROBLEM HE WAS VERY RUDE DISRESPECTFUL TO MY HUSBAND THE GUY SAID TO MY HUSBAND CALL US IN 2 WEEKS MAYBE WE CAN FIX IT THEN,MY HUSBAND TOLD THE GENTLEMAN 2 WEEKS IS ALONG TIME TO WAIT ON SUCH A SERIOUS RECALL CONCERNING THE BRAKES,AGAIN VERY RUDE THE GENTLEMAN I'M NOT CALLING YOU,YOU CALL US..NOW I'M AFRAID TO DRIVE MY OWN CAR BECAUSE WHAT CAN HAPPEN WITH THE BRAKES.I DON'T KNOW WHERE ANOTHER HYUNDAI DEALERSHIP IS CLOSE TO ME..I SHOULDN'T HAVE TO FIND ANOTHER,I SHOULDN'T HAVE TO LOOK FOR ANOTHER HYUNDAI AND I SHOULDN'T HAVE TO WAIT 2WEEKS TO GET THE ISSUE FIXED..SO I WON'T DRIVE MY CAR UNTIL THE ISSUE IS FIXED..I SHOULDN'T HAVE TO WAIT 2 WEEKS OR LONGER.IM DISGUSTED HOW HYUNDAI TREATED MY HUSBAND WITH SUCH DISRESPECT..SOMETHING NEEDS TO BE DONE ON HOW THEY TREAT CUSTOMERS,AND BRUSH OFF HOW SERIOUS THE RECALL IS.I WILL NEVER BUY A HYUNDAI VEHICLE AGAIN.THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404167March 22, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY 11801, (516) 806-5766) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT CONSUMER HAS CONTACTED THE DEALER AND WAS TOLD SHE WAS ON A WAITING LIST AND WOULD CALL BACK ONCE THE PARTS CAME IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404187March 22, 2021
UNKNOWN OR OTHER
FRONT AND REAR DOORS WILL NOT OPEN ON PASSANGER SIDE FROM OUT OR INSIDE OF VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404195March 22, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WERNER HYUNDAI (252 CAPITAL CIR SW, TALLAHASSEE, FL 32304, (888) 722-1559) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404136March 21, 2021
VEHICLE SPEED CONTROL
THE CAR WILL RANDOMLY ACCELERATE WHEN THE BRAKE PEDAL IS PRESSED. IT HAS HAPPENED TO ME SEVERAL TIMES BUT IT IS RANDOM AND DOESN'T HAPPEN EVERY TIME. IT HAS HAPPENED WHEN SLOWING DOWN GOING DOWN HILLS OR WHEN STOPPING AT A STOP SIGN. WHEN IT HAPPENS MY FOOT IS ALWAYS ON THE BREAK, EITHER SLOWING DOWN OR STOPPING, AND THE VEHICLE IS IN GEAR. THE RPM'S WILL JUMP FROM IDLE TO 3000. THE ONLY WAY I CAN GET IT TO STOP IS BY LETTING OFF THE BREAK AND PRESSING DOWN ON THE BREAK AGAIN, THIS SOMETIMES TAKES A COUPLE TIMES TO GET IT TO STOP. THANKFULLY I HAVEN'T BEEN IN AN ACCIDENT YET BUT IT IS VERY SCARY. I BROUGHT IT TO A DEALERSHIP BUT THEY DIDN'T DO ANYTHING BECAUSE THEY SAID THAT THEY COULDN'T REPLICATE THE PROBLEM. THIS PROBLEM STARTED LESS THAN 2 MONTHS AGO AND HAS HAPPENED AT LEAST A DOZEN TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404006March 20, 2021
STRUCTURE:BODY
BACK RIGHT PASSENGER DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. I'VE READ ONLINE THAT MANY PEOPLE WITH 16-17 TUCSON'S HAVE HAD THIS PROBLEM. THIS SHOULD BE A SAFETY RECALL BECAUSE IN THE CASE OF AN ACCIDENT I DON'T KNOW HOW SOMEONE COULD BE HELPED OUT OF THE CAR WITHOUT CUTTING THE DOOR OFF. YOU CAN'T GET IN OR OUT THROUGH THAT DOOR VEHICLE WAS STATIONARY WHEN I NOTICED THE PROBLEM. PROBLEM EXISTS WHETHER ENGINE IS ON OR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404065March 20, 2021
UNKNOWN OR OTHER
I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A VERY LOUD POP... I PULLED OVER TO INSPECT THE CAR... THE PANORAMIC SUN ROOF HAD SHATTERED FOR NO APPARENT REASON.. NO CARS WERE IN FRONT OF ME OR BEHIND ME... I SAW NO DEBRIS ON THE CAR OR IN THE ROAD... THE ROAD WAS PAVED.. I WAS REALLY AT A LOST AS TO WHAT COULD HAVE HAPPENED TO IT.. UNTIL I STARTED RESEARCHING ONLINE AND FOUND OUT THAT IT HAPPENS TO THESE SUNROOF OCCASIONALLY.. I AM WORKING WITH HYUNDAI NOW TRYING TO GET THEM TO REPAIR IT... IT REALLY SHOULD BE A RECALL...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403822March 19, 2021
STRUCTURE:BODY
THE LOCK ACTUATORS IN THE DRIVER DOOR AND REAR PASSENGER DOOR HAVE FAILED. THEY VEHICLE WILL UNLOCK BUT THE DOORS WILL NOT OPEN. IN THE EVENT OF A FIRE ONE COULD BE TRAPPED IN THE CAR DUE TO THE FAULTY LATCHES. HYUNDAI WILL NOT REPAIR THIS AT THEIR EXPENSE AS THE VEHICLE IS OUT OF WARRANTY. THIS IS A WIDESPREAD ISSUES REPORTED ON SEVERAL AUTO FORUMS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403840March 19, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CURRY HYUNDAI (3040 E. MAIN ST, CORTLANDT, NY 10567, (914) 930-3700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403850March 19, 2021
ENGINE, POWER TRAIN
CAR WAS SLOWLY ENTERING GARAGE AND CAME TO A FULL STOP WITH BRAKE PEDAL DEPRESSED IN GEAR. CAR WITHOUT WARNING, ENGINE REVVED UP TO FULL POWER AND CRASHED IN GARAGE. I AM ALLEGING CONDITION KNOWN AS SUDDEN UNINTENDED ACCELERATION. I HAVE HAD THE DAMAGE REPAIRED AND THE COST OF REPAIR WAS OVER $4,000.00. PICTURES AVAILABLE UPON REQUEST. HYUNDAI PERFORMED AN INSPECTION ON VEHICLE UPON MY DEMAND TO DO SO. WHEN REPORT CAME IN, I WAS REFUSED A COPY OF EXACT REPORT BY INSPECTOR AND ONLY GIVEN A SUMMARY BY COMPANY AGENT. WHEN I ASKED FOR THE EXACT INSPECTOR REPORT TO BE READ TO ME OVER THE PHONE, THAT REQUEST WAS DENIED AS WELL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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