Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11405289March 29, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE HAD A PROBLEM OPENING UP MY DRIVER SIDE BACK DOOR SENSE SUMMER OF 2020 SO I'VE TAKEN THE BACK DOOR PANEL OFF AND I PULL ON THE WIRE FROM THE INSIDE TO OPEN IT UP. I'VE DEALT WITH THAT JUST FINE IT'S IRRITATING BUT NOW MY PASSENGER SIDE FRONT IS NOT WANTING TO OPEN FROM THE OUTSIDE DO I HAVE TO READ ACROSS AND OPEN UP THE DOOR IF ANYBODY IS GOING TO BE ON THE PASSENGER SIDE. NOW THE DRIVER'S SIDE DOOR HAS STARTED DOING IT. SO NOW I'M EXPECTED TO CLIMB IN TRUE THE PASSENGER REAR DOOR AND UP INTO THE FRONT SEAT OR OPEN THE DOOR FROM THE INSIDE AND THEN WALK BACK AROUND MY CAR. THAT IS UNTIL THE BACK PASSENGER DOOR DECIDES TO START DOING THE SAME THING AND THEN I GUESS I'LL HAVE TO CLIMB IN THROUGH THE TRUNK? OR MAYBE THAT'LL BE THE NEXT ONE TO GO? ANOTHER ISSUE THAT HAVE BEEN HAVING A LOT OF TROUBLE WITH IS THE FRONT INTERIOR DOME OR THE CONSOLE THE PASSENGER SIDE LIGHT DOESN'T LIKE TO COME ON MOST OF THE TIME, BUT OCCASIONALLY IT DOES. THE BIGGEST ISSUE IS THE FRONT HEADLIGHTS AND THE BRAKE LIGHTS. SO THE HEADLIGHTS HAVE BEEN NEEDING TO BE REPLACED MORE OFTEN THAN I EVER HEARD OF ANYBODY REPLACING THEM, LESS THAN 6 MONTH SOMETIMES. OTHER TIMES THAT HAD LIKE JUST GOES OUT AND THEN I HAVE TO GET UNDER THE HOOD AND HOPEFULLY GET THE CAP OFF SO THAT I CAN PLAY WITH THE FITTING AND HOPE THAT IT WILL COME BACK ON. BECAUSE I ACTUALLY DO MOST OF MY DRIVING IN THE DARK WHEN IT'S NIGHT TIME SO I KIND OF NEED MY LIGHTS. SOMETIMES THAT DOESN'T WORK BUT THE NEXT MORNING I WILL TURN ON THE VEHICLE THE LIGHT IS WORKING AGAIN?... I'VE BEEN DEALING WITH THAT ISSUE FOR ABOUT A YEAR AS WELL. JUST RECENTLY WITHIN THE LAST FEW MONTHS BEE TAIL LIGHT OR BRAKE LIGHT HAS STARTED DOING THE SAME THING. SPECIFICALLY THE PASSENGER BRAKE LIGHT SO FAR. I COULD SENSE THERE WAS SOME SORT OF ELECTRICAL ISSUE COMING ON BUT WOULDN'T HAVE EXPECTED ALL OF THIS, BACK TO BACK AT THE SAME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405366March 29, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO REGIONAL HYUNDAI (2380 W. KENOSHA ST, BROKEN ARROW, OK 74012) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE TO DO THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405417March 29, 2021
ENGINE, SEATS
I HAVE A 2015 HYUNDAI TUCSON, THE OIL BURNS REALLY FAST. I HAVE TO GET AN OIL CHANGE EVERY MONTH OR THE CAR WILL START MAKING A LOUD NOISE. I ONLY HAVE 69000 MILES ON IT. THE DEALERSHIP AT THIS POINT DONT KNOW WHAT TO DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405462March 29, 2021
ENGINE
OIL IN THE CAR CANNOT REACH PARTS OF THE ENGINE, AND IS BEING CONSUMED ABNORMALLY QUICKLY. IT HAS CAUSE MY ENGINE TO TEMPORARLY SIEZE, AND RELEASE, AND NOW WILL NOT EVEN START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405202March 28, 2021
ENGINE
I WAS DRIVING MY VEHICLE ON A HIGHWAY , GOING ABOUT 70 MILES AN HOUR. WITHOUT ANY WARNING THE VEHICLE MADE A LOUD NOISE FROM THE ENGINE ALL MY DASH LIGHT CAME ON AND IT DIED. I WAS IN THE CENTER LANE AND MY CAR JUST DIED IT RESTARTED WITH A KNOCKING IN MY ENGINE AND KEPT DYEING. I HAD A 3YR OLD IN THE CAR SEAT AND WAS FORCED TO EXIT THE VEHICLE AND PUSH IT OFF THE ROAD TO SAFETY. THIS VEHICLE ONLY HAS 64000 MILES ON IT AND HAD GOOD CLEAN OIL. I CHECKED BEFORE MY 4 HOUR TRIP .I WAS STRANDED 2 HOURS FROM HOME.THE COMPANY REFUSES TO HONOR THE 100000 MILE WARRENTY BECAUSE I AM THE SECOND OWNER. I STILL OWE 14000 DOLLARS ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405207March 28, 2021
ENGINE
I CHANGED ENGINE OIL A MONTH AGO AND STILL HAVE 500MILE LEFT UNTIL RE-CHANGE, BUT AFTER WHEN I WENT SHOPPING THE ENGINE SOUND WAS BAD SO I CHECKED THE ENGINE OIL STATUS AND THERE WERE NO ENGINE OIL AT ALL. THIS WAS NOT FIRST TIME, DOING THIS. I HEARD HYUNDAI ENGINE EAT SOME OIL, BUT IT IS KIND OF DANGEROUS IF I DIDNT CHECK THE STATUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405250March 28, 2021
STRUCTURE:BODY
ONGOING PROBLEM WITH DOORS NOT OPENING FROM INSIDE THE VEHICLE OR OUTSIDE. ALREADY REPAIRED ONE AT DEALERSHIP UNDER WARRANTY, OTHER 2 DOORS REPAIRED AND NEEDING REPAIR AGAIN. FRONT DRIVERS DOOR AND REAR DRIVER DOOR CURRENTLY EFFECTED. EXTREMELY UNSAFE IF IN AN ACCIDENT AND TWO WORKING DOORS ARE DAMAGED AND UNOPERATIONAL. HYUNDAI SAYS THEY DON'T HAVE A PROBLEM BUT COMPLAINTS ON THE INTERNET ARE HUGE IN NUMBERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405157March 27, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
ALL DOORS LOCKED AND WON'T OPEN WITH KEY/FOB. IF A CHILD IS LOCKED IN THERE AND I CAN'T GET INSIDE THIS ISSUE COULD BE EXTREMELY DANGEROUS. MANUFACTURER REFUSES TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405174March 27, 2021
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ON MARCH 18, 2021 I TOOK MY 2017 HYUNDAI TUCSON INTO TITUS WILL OF OLYMPIA WASHINGTON IN TO GET THE 98HYZ CAMPAIGN DONE IS THE ABS KIT PUT IN. EVERY SINCE THEN MY MOTOR HAS BEEN MAKING A TICKING NOISE. WHICH IT HAS NEVER MADE BEFORE. IT GETS LOUDER WHEN IT GOES INTO DRIVE. MY COMPLAINT IS I'M WONDERING IF OTHER PEOPLE HAVE GOT THE SAME COMPLAINT AFTER GETTING THIS WIRING KIT INSTALLED. AND I DON'T KNOW IF IT'S SAFE TO DRIVE. I'M TAKING IT BACK HERE NOT APRIL 7, 2021 TO HAVE THEM FIX IT CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405037March 26, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
1. LOST OF POWER/ACCELERATION WHEN IN DRIVE MODE, HAS HAPPEN MULTIPLE TIMES BUT TOLD BY SERVICE DEPT, NOTHING IS WRONG DURING THEIR TEST DRIVES. 2. DRIVER DOOR DOES NOT OPEN ON THE OUTSIDE, HAS TO OPEN FROM THE INSIDE. 3. SMELL OF EXHAUST INSIDE CABINET. HAVE BEEN TURNED AWAY FROM DEALER SERVICES DUE TO WARRANTY COVERAGE. I BELIEVE VEHICLE IS A LEMON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404786March 25, 2021
ELECTRICAL SYSTEM
REAR PASSENGER SIDE DOOR. DOOR WILL NOT OPEN FROM EITHER THE INSIDE OR OUTSIDE. APPARENTLY THIS IS A VERY COMMON ISSUE WITH THIS MAKE/MODEL. MECHANICAL FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404798March 25, 2021
SERVICE BRAKES
RECALL FOR ANTI-LOCK BRAKES HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) HAS BEEN KNOWN SINCE AT LEAST 01/12/21 BUT NOTICE NOT RECEIVED UNTIL 03/12/21. DEALER DOES NOT HAVE PARTS IN STOCK, WITH NO ESTIMATED DELIVERY TIME, SO VEHICLE CONTINUES TO BE AT RISK FOR ENGINE COMPARTMENT FIRE. THIS DOCUMENTS HYUNDAI'S FAILURE TO ADDRESS SERIOUS SAFETY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404826March 25, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING AT SLOWER SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO HIS DESTINATION. THE VEHICLE WAS TAKEN ON SEVERAL OCCASIONS TO WORLD CAR HYUNDAI NORTH (12908 INTERSTATE 35 NORTH BLDG 2, SAN ANTONIO, TX 78233, (210) 667-2189) AND THE VEHICLE WAS REBOOTED 3 TIMES FOR AN UNKNOWN SYSTEM FAILURE. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404832March 25, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ELDER HYUNDAI (19077 HALL RD, MACOMB, MI 48044, (586) 838-1667) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404836March 25, 2021
POWER TRAIN
TRANSMISSION FAILS TO SHIFT PROPERLY. HAD THIS ISSUE SINCE AROUND 15K MILES PURCHASED VEHICLE BRAND NEW AND COMPLAINED MULTIPLE TIMES DEALER WOULDN'T DO ANYTHING UNTIL AROUND 55K MILES REPLACED DUAL CLUTCH AND PROBLEM HAD COME BACK AFTER 5K MILES AND DEALER SAYS NOTHINGS WRONG... I FEEL UNSAFE IN A BRAND NEW CAR WITH REGULAR MAINTENANCE... HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404862March 25, 2021
SERVICE BRAKES
RECEIVED SAFETY RECALL LETTER NHYSA 11/2020 RECALL NUMBER 20V-543 STATING MY CAR HAS FAULTY ANTI-LOCK BRAKE SYSTEM("ABS")DEALER STATES THEY WILL INSTALL THE NECESSARY PARTS TO CORRECT DEFECT. TO DATE 3/24/21 HAVE NOT BEEN CONTACTED TO MAKE CORRECTION. I HAVE CONTACTED THE DEALER ON THE FOLLOWING DATES: 11/10/20, 12/11/20, 1/11/21, 1/12/21, 3/25/21. I HAVE BEEN CONTINUALLY TOLD THE PART IS ON BACK ORDER. THE LETTER STATES THERE IS A RISK OF AN ELECTRICAL SHORT RESULTING IN AN ENGINE COMPARTMENT FIRE. WHAT RECOURSE DO I HAVE TO REMEDY THIS PROBLEM AND SECURE MY SAFETY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404864March 25, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HYUNDAI OF NEW PORT RICHEY (3936 US-19, NEW PORT RICHEY, FL 34652) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404778March 25, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
IN THE INITIAL NHTSA TUCSON RECALL, DATED SEPTEMBER 4, 2020, THE ONLY 2021MY TUCSON VEHICLES TO BE INCLUDED WERE THOSE MANUFACTURED THROUGH 3/31/20 AND SPECIFICALLY ON 6/23/20. ONCE THE PROBLEM WITH THE ABS MODULE HAD BEEN IDENTIFIED AND CONFIRMED, AND THE RECALL ISSUED, HYUNDAI CONTINUED TO MANUFACTURE, AND SELL TUCSON VEHICLES WITH THE SAME KNOWN SAFETY FLAW. RATHER THAN SHUT DOWN THE PRODUCTION LINE UNTIL CORRECTIONS COULD BE MADE, HYUNDAI CONTINUED TO 'INVESTIGATE' THE PROBLEM WHILE 2021MY TUCSON VEHICLES MANUFACTURED AFTER THE END OF AUGUST 2020 CONTINUED TO BE SOLD. HYUNDAI CONTINUED TO SELL THESE CARS WHILE AT THE SAME TIME ADMITTING IN NHTSA DOCUMENTS THAT THE COMPANY WAS 'UNSUCCESSFUL IN DETERMINING THE EXACT ROOT CAUSE' OF THE PROBLEM. INSTEAD, THE COMPANY 'CONCLUDED THAT THE RISK OF AN ELECTRICAL SHORT RESULTING IN A FIRE COULD BE MITIGATED [NOT ELIMINATED] BY LIMITING THE OPERATING CURRENT IN THE ABS MODULE THROUGH A LOWER AMPERAGE FUSE.' IT WASN'T UNTIL NOVEMBER OF 2020 THAT A PRODUCTION CHANGE WAS IMPLEMENTED. THEN, IN DECEMBER OF 2020, THE SEPTEMBER RECALL WAS EXPANDED TO INCLUDE VEHICLES MANUFACTURED THROUGH NOVEMBER 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404659March 24, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. DELRAY HYUNDAI (541 NE 6TH AVE, DELRAY BEACH, FL 33483, (561) 265-0000) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404658March 24, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR ACTUATORS FAIL AND DOORS CANNOT BE OPENED. THIS IS A HUGE SAFETY ISSUE AND HYUNDAI HAS NOT ADDRESSED THE ISSUE WITH AN UPDATED DESIGN OR RECALL ON OLDER FAILING DOOR ACTUATORS. NOTE, WHEN I SAY OLD, THESE ARE 5-6 YEARS OLD. AS A FIRST RESPONDER, I AM APPALLED THAT THIS ISSUE HAS NOT BEEN ADDRESSED AND RESOLVED ALREADY. IF I AM TRYING TO GAIN ACCESS TO A PERSON INVOLVED IN A WRECK AND I HAVE TO REQUEST OR PERFORM ADVANCED EXTRICATION SIMPLY BECAUSE OF POORLY DESIGNED ACTUATORS THEN THE FAMILIES OF THOSE ENTRAPPED VICTIMS SHOULD BE ABLE TO SUE HYUNDAI FOR DAMAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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