Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11406359April 4, 2021
SERVICE BRAKES
NHTSA RECALL #20V-543 RELATES TO MY 2016 HYUNDAI TUCSON. THE ABS MODULES CAN CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT AND ENGINE FIRE.THE DEALERSHIP SAYS IT IS OUT OF THE PARTS NEEDED. I CALLED HYUNDAI CUSTOMER SERVICE AND WAS TOLD THEY HAVE NO WAY TO TRACK THE INVENTORY TO FIND OUT WHERE I CAN GO FOR THE REPAIR! HOW CAN I FIND OUT WHEN THE PARTS WILL BE AVAILABLE AND WHERE? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406170April 3, 2021
ENGINE, SEATS
[XXX] SEAT BACK WILL NOT GO BACK. THE SEAT IS FORWARD TOWARD THE STEERING WHEEL. THIS OCCURRED WHILE DRIVING. UNABLE TO DRIVE VEHICLE . ANOTHER ISSUE WHILE DRIVING ENGINE HESITANT IN MOVING ACTS AS IF CAR IS GOING TO SHUT OFF. THEN IT REVS UP. HAPPENED 5 TIMES INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406242April 3, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
DOOR HANDLE WILL NOT OPEN BACK DOOR, AND FRONT DOOR HANDLE DRIVER SIDE MUST BE PULLED MULTIPLE TIMES BEFORE OPENING. REAR DOOR WILL NOT OPEN AT ALL. LATCH MECHANISM NOT WORKING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406118April 2, 2021
STRUCTURE:BODY
DOOR LOCK ACTUATOR FAILURE. DRIVERS SIDE REAR DOOR WOULD NOT OPEN FROM INSIDE OR OUT. OCCUPANTS COULD BE TRAPPED. 4 MOS OUTSIDE OF 5 YR WARRANTY. 200 MILES REMAINING ON 60,000 MI WARRANTY. $800 REPAIR AT WWW.HYUNDAIOFORANGEPARK.COM/. HYUNDAI MESSAGE BOARD SAY TO EXPECT PASSENGER SIDE TO FAIL SOON AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406124April 2, 2021
UNKNOWN OR OTHER
FOR NO APPARENT REASON, THE RIGHT REAR DOOR WILL NOT OPEN WHILE THE VEHICLE IS PARKED OR IN MOTION. THE POWER DOOR LOCK BUTTON OPERATES CORRECTLY, BUT THE RR DOOR WILL NOT OPEN EITHER FROM INSIDE OR OUTSIDE. THERE HAS NOT BEEN ANY DAMAGE TO THE DOOR, ELECTRICAL SYSTEM, OR VEHICLE. THIS IS A MAJOR SAFETY CONCERN SHOULD THE VEHICLE CATCH FIRE, OR BE INVOLVED IN A COLLISION WITH A CHILD IN THE REAR SEAT. I HAVE RESEARCHED ONLINE " WHY WON'T MY RR DOOR OPEN ON MY 2016 TUCSON". I'VE LEARNED THIS IS AN ON GOING PROBLEM WITH MANY HYUNDAI OWNERS SINCE 2018. I HAVE NOT TAKEN THE VEHICLE TO THE DEALER YET, BUT I PLAN TO SOON. SOME VEHICLE OWNERS HAVE PAID THE DEALER OVER $1,300 TO REPAIR THE DOOR. I AM A RETIRED POLICE INVESTIGATOR, AND I KNOW THE DANGER THAT SUCH AN ISSUE LIKE THIS CAN CAUSE. I BELIEVE THERE SHOULD BE A NATIONAL RECALL ON THIS PROBLEM. THANK YOU. RESPECTFULLY SUBMITTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406004April 1, 2021
STRUCTURE:BODY
THE DRIVER AND PASSENGER DOORS UNLOCKING MECHANISMS STOP WORKING. THE ELECTRICAL SYSTEM WILL WORK BUT THE MECHANISM INSIDE THE DOOR WILL NOT FUNCTION COMPLETELY AND KEEPS YOU FROM BEING ABLE TO GET INTO YOUR CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406025April 1, 2021
SERVICE BRAKES
RECALL ON MY 2018 TUSCON BRAKES, BRAKES WERE ACTING ODD AND MY DAUGHTER UTIMATELY ENDED UP ROLLING AND TOTALLING IT IN OCT 2020. IN MARCH 2021, WE RECEIVED A RECALL NOTICE FOR BRAKES. SHE HAD MENTIONED THE BRAKES ACTING FUNNY, BUT ONLY HAVING 18K MILES. WE ASSUMED IT WAS STILL NEWNESS. SHE RECEIVED A HEAD INJURY AND SEST BELT SORES ON HER HIPS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11406044April 1, 2021
STRUCTURE:BODY
DRIVER'S REAR DOOR NO LONGER OPENS RELIABLY. THIS SEEMS TO BE THE FIRST STEP TO A COMMON PROBLEM OF THE DOORS BECOMING COMPLETELY INOPERABLE. HYUNDAI SEEMS UNWILLING TO DEAL WITH THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405738March 31, 2021
POWER TRAIN, UNKNOWN OR OTHER
MY 2016 HYUNDAI TUCSON WAS FAILING TO ACCELERATING AFTER A STOP, AND SHUDDERING / SLOWING DOWN WHILE DRIVING. THIS IS VERY ALARMING ESPECIALLY WHILE DRIVING ON BUSY ROADS IN WHICH YOU COULD EASILY CAUSE AN ACCIDENT BY NOT BEING ABLE TO ACCELERATE. I TOOK MY CAR TO HYUNDAI TO FIND OUT IT IS AN ISSUE WITH THE DUAL CLUTCH TRANSMISSION (AGAIN, IN 2021) - WHILE I HAVE DONE MY RESEARCH AND FOUND THERE WAS A SAFETY RECALL IN 2016 FOR THIS ISSUE I WAS SURPRISED TO FIND THAT HYUNDAI WOULD NOT COVER THE COSTS OF REPAIR. I HAVE FILED A CLAIM WITH HYUNDAI BUT HAVE NOT RECEIVED ANY CONTACT BACK. MY VEHICLE IS UNSAFE TO DRIVE, AND I AM BEING TOLD I WILL BE CHARGED STORAGE FEES IF I LEAVE IT AT THE DEALERSHIP SERVICE CENTER WITHOUT REPAIR WHILE I WAIT TO SETTLE MY CLAIM. THE VEHICLE IS UNSAFE TO DRIVE, DUE TO AN ISSUE THAT HAS PREVIOUSLY BEEN RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405775March 31, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
R/R DOOR LOCK ACTUATOR FAILURE. DOOR WILL NOT OPEN. SAFETY HAZARD FOR ANYONE IN REAR SEAT TO EXIT VEHICLE. APPEARS TO BE A KNOWN ISSUE THAT ISN'T ADDRESSED BY THE MANUFACTURER. PASSENGER GOT INTO CAR WITH NO ISSUE. 15 MIN DRIVE AND WHEN ARRIVED AT DESTINATION DOOR WAS INOPERABLE. LOCKS/UNLOCKS WITH NO ISSUE. WHEN PULL HANDLE FROM INTERIOR AND EXTERIOR NO RESPONSE INSIDE THE DOOR. $500+ TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405861March 31, 2021
ENGINE
DRIVING ON THE FREEWAY AT 70 MPH DURING 5:15 RUSH HOUR TRAFFIC, THE ENGINE STOPPED RUNNING. THERE WAS NO COMBUSTION, BUT THE BATTERY WAS STILL WORKING. WHEN I HAD IT TOWED TO THE DEALER, THEY SAID THE ENGINE HAD LOST COMPRESSION AND COMBUSTION AND NEEDED TO BE COMPLETELY REPLACED. THE CAR STOPPING IN THE MIDDLE OF THE FREEWAY DURING RUSH HOUR COULD HAVE CAUSED A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405880March 31, 2021
ENGINE
I HAD MY VEHICLES OIL CHANGE COMPLETED 3/17/21. ON 3/31/21 MY VEHICLES OIL LIGHT DISPLAYED AS HAVING NO OIL. I IMMEDIATELY CALLED AND WENT BACK TO THE OIL CHANGE CENTER I'VE GONE TO FOR THE 3 YEARS I'VE OWNED THE VEHICLE. THEY ASSURED ME THERE WAS NO LEAK. I LOOKED UP THE ISSUE ON THE INTERNET ONLY TO FIND I AM ONE OF MANY WITH THIS ISSUE. I CAN'T AFFORD TO PAY FOR ENGINE REPAIRS ESPECIALLY WHEN I'VE BEEN CONSISTENT WITH MY OIL CHANGE MAINTENANCE. HYUNDAI NEEDS TO BE HELD ACCOUNTABLE AND MAKE THESE REPAIRS OR BUY BACK THE VEHICLES LIKE VOLKSWAGEN HAD TO DO A FEW YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405893March 31, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
MY DAUGHTER WAS DRIVING HER CAR UP A HILL ON HWY 2 AND IT SLOWED TO A STOP. SHE PULLED OVER AND IT STARTED SMOKING. THE ENGINE CAUGHT FIRE AND BURNED HER CAR. IT WAS A TOTAL LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11405523March 30, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO HYUNDAI OF NORTH CHARLESTON (8485 RIVERS AVE, NORTH CHARLESTON, SC 29406) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405585March 30, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405630March 30, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ALL STAR HYUNDAI (10313 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 274-0071) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THERE WAS A 60 DAY BACK-UP FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405645March 30, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT LEASED A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CLASSIC HYUNDAI (8460 TYLER BLVD, MENTOR, OH 44060;(440) 266-6777) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS ADDED TO THE WAITING LIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405686March 30, 2021
ENGINE
WHILE DRIVE MY CAR STARTED MARKING A LOUD KNOCKING NOISE AND JUMPING BACK AND FORTH AND THE OIL CAME ON. I PULLED OVER AND CALLED MY SON. HE CAME AND CHECKED IT OUT, THERE WAS NO OIL IN IT. HE PUT OIL IN AND AND I TRIED TO DRIVE HOME. THE CAR HAD NO POWER AND SHUT DOWN ON ME AND MY SON HAD TO TOW ME HOME. THE ENGINE LIGHT HAS CAME ON 50 TIMES AND IN THE LAST YEAR AND THEM GOES OFF. I TOOK IT TO DEALER SHIP 10 DIFFERENT TIMES WHILE THE LIGHT WAS ON, USUALLY IT GOES OFF BEFORE I GET THERE. THEY ALWAYS CLAIMED THERE WAS NOT A PROBLEM AND SAID I GOT BAD GAS IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405530March 30, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2021 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CENTRAL AVENUE HYUNDAI (111 S CENTRAL AVE #1, HARTSDALE, NY 10530, (315) 816-3071) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THE PART WAS ON BACK ORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405285March 29, 2021
STRUCTURE:BODY
WHILE RUNNING ERRANDS DRIVER DOOR WOULD NOT OPEN AFTER BEING UNLOCKED WITH REMOTE OR WITH BUTTON ON HANDLE. DRIVER DOOR WOULD ONLY OPEN WHEN OPENED FROM THE INSIDE THROUGH THE PASSENGER SIDE OF THE VEHICLE. VEHICLE WILL UNLOCK BUT DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE. THIS SEEMS TO OCCUR WHEN VEHICLE IS STATIONARY AFTER IT HAS BEEN LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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