Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10419552August 15, 2011
ELECTRICAL SYSTEM
A FEW DAYS AFTER THE IGNITION CYLINDER WAS REPLACED, THE SPEEDOMETER STARTED MALFUNCTIONING. MY WIFE DROVE THE CAR TO WORK. WHILE THE CAR WAS RUNNING, SHE NOTICED THE SPEEDOMETER NEEDLE WAS AT ZERO READING WHILE THE CAR WAS DOING AT LEAST 25 MILES PER HOUR. SHE TURNED AROUND AND DROVE AN OLDER CAR INSTEAD. OVER THE WEEKEND, I DROVE THE HYUNDAI SONATA AROUND BUT THE SPEEDOMETER PROBLEM DID NOT SHOW UP. BUT THE FOLLOWING MONDAY AFTERNOON, I EXPERIENCED THIS SPEEDOMETER PROBLEM FIRST HAND. I NOTICED THE CAR WOULD ACCELERATE FROM STOP WITH THE NEEDLE EITHER SLIGHTLY GOING UP OR NOT AT ALL. I WAS AT LEAST GOING 25 MILES PER HOUR ON AN EXPRESSWAY. THE NEEDLE CONTINUED TO BE STUCK AT ZERO UNTIL I HAD TO APPLY THE BRAKE, AND THEN MOMENTARILY, THE NEEDLE WOULD BOUNCE UP BETWEEN 20-30 MPH BEFORE GOING BACK TO ZERO AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419350August 14, 2011
VISIBILITY
MY SUN VISOR IS BROKEN AND HAS FALLEN DOWN INTO MY DRIVING LINE OF SIGHT. IT HAS ALSO FALLEN DOWN ON THE PASSENGER'S SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419080August 12, 2011
SEATS
2009 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD REST *TGW THE CONSUMER STATED SHE WAS INVOLVED IN A MINOR ACCIDENT IN A PARKING LOT. AS SHE BACKED OUT OF A PARKING SPACE, SECONDS LATER SHE HIT ANOTHER VEHICLE THAT WAS WAITING FOR ANOTHER SPACE. THERE WAS SOME DAMAGE TO BOTH VEHICLES. THE CONSUMER SOON REALIZED THERE WAS A BLIND SPOT CAUSED BY THE HEAD REST ON THE DRIVERS SEAT. THE CONSUMER STATED HER VIEW WAS COMPLETELY OBLITERATED BY THE HEAD REST IN THE REAR OF THE VEHICLE. THE HEAD REST LINED UP PERFECTLY WITH THE REAR WINDOWS SUPPORT ON THE DRIVERS SIDE AND THUS HID ANY CAR THAT WOULD BE SITTING THERE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10419168August 12, 2011
STEERING
MY 2011 HYUNDAI SONATA 2.0T PULLS TO THE LEFT VERY HARD. IT OCCURS AT JUST ABOUT ANY SPEED, BUT IS WORSE WITH HIGHWAY SPEEDS. IN LESS THAN1.5 SECONDS MY CAR WOULD BE 1 LANE OVER IF MY HANDS ARE NOT ON THE WHEEL. I HAVE TO HOLD THE WHEEL TO THE RIGHT JUST TO GO STRAIGHT. I HAVE HAD THIS ADDRESSED TWICE AT THE DEALERSHIP WHERE I PURCHASED MY CAR. THE PROBLEM HAS NOT BEEN FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418333August 10, 2011
TIRES, TIRES:SIDEWALL
I BOUGHT A 2010 HYUNDAI SONATA WITH 10K MILES ON IT THE END OF MARCH 2011. THE TIRES ON THE VEHICLE WERE HANKOOK OPTIMO H 426. AFTER I HAD PUT LESS THAN 10K ADDITIONAL MILES ON THE VEHICLE, I HAD ONE OF THE TIRES BULGE AND IMPLODE FROM WITHIN. WITHIN THE MONTH FOLLOWING THIS 2 MORE TIRES BULGED ON THE SIDEWALL AND WERE REPLACED. THE TIRES WERE ALL IN DIFFERENT SPOTS ON MY VEHICLE AND IT WAS THREE SEPARATE INCIDENTS. NEITHER THE HYUNDAI DEALERSHIP NOR HANKOOK TIRES WOULD TAKE RESPONSIBILITY FOR THIS DEFECT IN THE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418384August 10, 2011
VISIBILITY
HINGE ON DRIVER SIDE VISOR OF 2006 HYUNDAI SONATA GLS HAS BROKE AND VISOR NO LONGER STAYS UP. WENT TO PULL VISOR DOWN TO BLOCK SUN AND IT SNAPPED AND NOW THE VISOR JUST HANGS THERE. I HAVE TO FLIP THE VISOR BACKWARDS INTO THE BRACKET TO KEEP IT OUT OF VIEW. HAVE CONTACT DEALERSHIP AND WAS TOLD THAT I AM 4 MONTHS OUT OF MY WARRANTY AND THAT THEY WILL NOT BE ABLE TO FIX IT WITHOUT ME PAYING FOR THE REPAIRS. AFTER VIEWING MULTIPLE FORUMS, THIS SEEMS TO BE A COMMON OCCURRENCE IN THIS MAKE OF VEHICLE. I AM REALLY SURPRISED THAT THERE HASN'T BEEN A RECALL PLACED FOR THESE. THEY POSE SUCH A HAZARD IN BLOCKING ONES VIEW FROM ONCOMING TRAFFIC, STOP LIGHTS, PEDESTRIANS, ETC. CONSIDERING ALL THE ISSUES THAT HYUNDAI USED TO HAVE WITH THEIR VEHICLES, YOU WOULD THINK THAT THIS WOULD HAVE ALREADY BEEN SOMETHING THAT THEY WOULD HAVE CORRECTED AND PLACED A RECALL FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418399August 10, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, ALL OF THE LAMPS ON THE INSTRUMENT PANEL ILLUMINATED, THE AIR CONDITIONER SYSTEM FAILED, AND THE ENGINE BEGAN TO LOSE POWER. THE CONTACT ALSO STATED THAT ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, IT FUNCTIONED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 4,400. THE FAILURE RECURRED AT 4,400 MILES, TRAVELING AT 45 MPH. CAR AT DEALERSHIP NOW, I AM TOLD THE PROBLEM IS A COMPONENT THAT DETERMINES IF CAR IS IN ENGINE OR ELECTRIC MODE. PART IS ON ORDER- SVC MGR. DID NOT KNOW NAME OF PART. UPDATED 10/06/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418438August 10, 2011
EXTERIOR LIGHTING
UNABLE TO SEE OBJECTS IN THE ROAD AT NIGHT WHEN USING LOW [NORMAL] BEAMS FOR HEADLIGHTS. HIT "ROAD GATORS" 2 TIMES CAUSING DAMAGE TO CAR BOTH TIMES. NO OTHER CARS WERE INVOLVED. NOW I DRIVE AROUND WITH MY HIGH BEAMS ON. HAVE NO MORE "ROAD GATORS." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418445August 10, 2011
ELECTRONIC STABILITY CONTROL (ESC)
ESC LIGHT CAME ON IN PERFECT DRY CONDITIONS AND THEN THE CAR WAS UNABLE TO BE PUT INTO GEAR. TURNED CAR ON AND OFF A FEW TIMES AND IT STOPPED AND I WAS ABLE TO GET IT INTO GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418109August 9, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR WAS DISABLED WITH THE CONTACT ILLUMINATION OF THE AIR BAG WARNING LIGHT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE OCCUPANCY SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED HAVING THE SEAT CUSHION REPLACED AT A COST OF $800. THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 77,534.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418191August 9, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT WOULD ILLUMINATE SPORADICALLY WITH OR WITHOUT THE PASSENGER SEAT OCCUPIED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V161000 (AIR BAGS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE THEY WERE NO LONGER HONORING THE RECALL. THE CONTACT WAS CONCERNED THAT THE PASSENGER SIDE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418275August 9, 2011
VISIBILITY
SUN VISOR WILL NOT STAY UP. FALLS DOWN EXACTLY AT THE HEIGHT OF MY FOREHEAD SO THAT IF I GET IN A WRECK, MY FOREHEAD WILL EXACTLY HIT THE "EDGE" OF THE VISOR AND CRUSH MY FOREHEAD. SINCE THE DIRECTION OF IMPACT AGAINST THE VISOR IS EXACTLY IN THE DIRECTION OF THE WIDTH OF THE VISOR, MAJOR FATALITY WOULD OCCUR. (THINK OF HITTING YOUR HEAD AGAINST THE "SIDE" OF A PIECE OF CARDBOARD - NO HARM DONE. NOW THINK OF HITTING YOUR HEAD AGAINST THE "EDGE" OR END OF THE CARDBOARD - MAJOR DAMAGE TO YOUR FOREHEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418064August 8, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE A 2009 HYUNDAI SONATA AND A GRINDING NOISE STARTED COMING FROM THE BACK PASSENGER SIDE WHILE I WAS DRIVING THE CAR. I TOOK IT TO THE HYUNDAI DEALER AND THEY SAID MY BRAKES AND ROTORS NEEDED TO BE REPLACED. I PURCHASED THE CAR USED, A LITTLE OVER A YEAR AGO, FROM THE DEALER WITH ABOUT 13,000 MILES. IT NOW HAS 37,000 MILES, THE MAJORITY BEING HIGHWAY MILES. I TOOK MY CAR TO ANOTHER CAR REPAIR SHOP BECAUSE THE PRICE I WAS QUOTED FROM THE DEALER SEEMED UNREASONABLY HIGH. THE PLACE I TOOK MY CAR TO TOLD ME THAT WHILE INSPECTING THE CAR THEY NOTICED THAT THE PASSENGER SIDE CALIBER WAS STUCK AND THAT THEY WERE ABLE TO UNSTICK IT. THE MECHANIC SAID HE WOULD NEED TO REPLACE THE PASSENGER SIDE ROTOR AND THE BRAKE PADS. HE SAID I SHOULD THINK ABOUT REPLACING THE CALIPERS. I ASKED WHY THEY WOULD GO BAD THIS SOON. HE SAID IT COULD BE A DEFECT, THAT THERE HAS BEEN A DEFECT REPORTED WITH THE HYUNDAI SANTA FE CALIPERS. I ASKED HIM IF THIS IS SOMETHING THAT SHOULD BE COVERED UNDER MY CAR WARRANTY. HE SAID I SHOULD CHECK WITH THE DEALER. FROM EVERYTHING I'VE READ ON THE INTERNET THE CALIPERS SHOULD NOT GO BAD THIS SOON. IF THEY DO, THEY CAUSE THE VERY PROBLEMS I AM HAVING. I CONTACTED THE DEALER AND TOLD HIM WHAT THE OTHER MECHANIC FOUND IN REGARD TO THE CALIPER. HE TOLD ME THERE WAS NOTHING WRONG WITH THE CALIPER WHEN THEY LOOKED AT IT. THE FUNNY THING IS THAT THE PRICE THE DEALER QUOTED ME TO REPAIR JUST MY BRAKES AND ROTORS IS THE SAME PRICE THE OTHER MECHANIC QUOTED ME TO REPAIR THE ROTOR, BRAKES AND CALIPERS. I AM HAVING JUST THE BRAKES AND ROTORS DONE AT THIS TIME SINCE ACCORDING TO THE DEALER THERE IS NO PROBLEM WITH THE CALIPERS. IF THEY ARE NOT TELLING ME THE TRUTH, I WILL BE HAVING THIS BRAKE PROBLEM AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417978August 8, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2011 HYUNDAI SONATA SE, I HAVE BROUGHT IT TO THE DEALERSHIP 3 TIMES WITH THE SAME ISSUE. I KNOW THERE IS SOMETHING WRONG WITH THE TRANSMISSION AND THEY KEEP TELLING ME THAT THEY CANNOT DUPLICATE THE ISSUE AND SEND ME ON MY WAY. IT HAS HAPPENED NUMEROUS TIMES WHEN MY FIANCE OR I HAVE DRIVEN IT, NOW MY DAUGHTER (WHO JUST GOT HER LEARNER'S PERMIT) HAD IT HAPPEN TO HER. THE TRANNY SLIPS, IT MAKES A LOUD CLUNK WHEN TRYING TO GO IN REVERSE THEN THE CAR WILL NOT MOVE. I HAVE TO PUT THE CAR IN PARK, TURN IT OFF AND ON AGAIN THEN TRY AGAIN! OTHER TIMES I WILL BE DRIVING AND THE CAR REVS UP AND WONT MOVE THEN SLIPS INTO GEAR AND THEN CLUNKS BACK IN GEAR AGAIN CAUSING THE CAR TO BUCK. I DON'T KNOW WHAT HAS TO HAPPEN BEFORE THIS GETS FIXED!! OR HURT! WHICHEVER COMES FIRST! I AM OVER THIS!!! I NEED A CAR THAT WORKS!! I AM SO FRIGHTENED TO HAVE MY KIDS DRIVE THE CAR ONLY FOR SOMETHING BAD TO HAPPEN AND THEM NOT KNOWING HOW TO HANDLE IT SCARES THE [XXX] OUT OF ME!!! THAT IS A LAWSUIT IN THE MAKING!! SOMEONE PLEASE HELP!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417986August 8, 2011
HYBRID PROPULSION SYSTEM: INVERTER
I HAVE A 2011 HYUNDAI SONATA HYBRID, HAVE HAD SEVERAL PROBLEMS WITH "CHECK CHARGING SYSTEM" FAILUE, BEEN INTO DEALERSHIP 3 TIMES OVER A PERIOD OF TWO MONTHS. PICKED CAR UP LAST THURSDAY, HOPEFULLY NO MORE PROBLEMS. THE CAR WOULD JUST DIE IN TRAFFIC UNDER SPEEDS OF 40MPH, HAPPEN TO ME AT LEAST 6 TIMES, YOU WOULD HAVE TO COME TO A COMPLETE STOP, PUT IN PARK AND CLICK ENGINE OFF (WHICH IS NOT RUNNING ANYHOW) AND THEN RESTART AND PROCEED. WITH TRAFFIC IN DFW THE WAY IT IS, THIS WAS A HUGE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417875August 7, 2011
ELECTRICAL SYSTEM
MY 2011 HYUNDAI SONATA HYBRID "CHECK CHARGING SYSTEM" LAMP ILLUMINATED WITH CHIME ALARM ACTIVATION WHILE DRIVING, CAUSING LOSS OF ENGINE POWER. HYBRID BATTERY CHARGE LEVEL WAS AT 1/2, WHICH IS WHERE IT NORMALLY IS. I PRESSED ON GAS PEDAL AND GOT NO RESPONSE, AND VEHICLE CAME TO A STOP AS IF I APPLIED THE PARKING BRAKE. I PLACED VEHICLE IN PARK, SHUT OFF ENGINE AND RE-STARTED IT AND IT RAN NORMALLY. THIS IS THE SECOND TIME IT HAPPENED IN THE PAST 4 WEEKS OR SO. ON A HYUNDAI FORUM WEBSITE, THERE IS AT LEAST 1 OTHER CUSTOMER WHICH HAS HAD THE SAME PROBLEM WITH THEIR HYBRID AS MYSELF. IT IS VERY DANGEROUS SITUATION IF YOU ARE ON THE HIGHWAY AND YOU ARE FORCED TO STOP WHILE IN FLOW OF TRAFFIC. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417169August 5, 2011
AIR BAGS:FRONTAL
AIRBAG SENSOR UNDER PASSENGER SEAT IS MALFUNCTIONING. AIRBAG WILL NOT DELPOY IN THE EVENT OF AN ACCIDENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417039August 4, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE A 2009 HYUNDAI SONATA WITH 45000 MILES ON IT. THE FIRST TIME I REPLACED THE PADS IN THE REAR AT 10,000 MILES . I HAVE REPLACED THE REAR BRAKE PADS AN ADDITIONAL 3 TIMES AND THE FRONT PADS ONLY ONCE. I HAVE BEEN A MECHANIC AND AUTOMOTIVE TECHNOLOGY INSTRUCTOR FOR OVER 45 YEARS AN NEVER HAD A VEHICLE WEAR OUT REAR BRAKES FASTER THAN THE FRONT ONES WITHOUT SOMETHING MAJOR WRONG WITH THE SYSTEM. I HAVE CHECKED THE CALIPERS AND THEY ARE NOT DRAGGING THE PADS AGAINST THE ROTORS. THE FIRST TIME I REPORTED THE PROBLEM TO THE SERVICE MANAGER HE SAID THIS WAS NORMAL, I DON'T THINK SO! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417047August 4, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE BLUE TOOTH DEVICE WAS NOT COMPATIBLE WITH THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT HIS PHONE WAS NOT COMPATIBLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 10. THE VIN WAS UNAVILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417090August 4, 2011
STEERING, SUSPENSION
2011 HYUNDAI SONATA PULLS LEFT. CAR HAS BEEN BACK TO DEALER A FEW TIMES. THEY HAVE REPLACED BOTH STRUTS, DID ALIGNMENTS, STRAIGHTTRAC, AS WELL AS PUT 4 BRAND NEW TIRES ON THE CAR. *TR I STILL HAVE AN ISSUE WITH THE CAR PULL LEFT. THIS HAPPENS ALL DAY EVERY DAY SINCE I PURCHASED THE CAR IN JANUARY 2011 I DONT FEEL SAFE DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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