Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10512124May 8, 2013
POWER TRAIN, ELECTRICAL SYSTEM
WHEN DRIVING TO WORK I HAD JUST GOTTEN ON HIGHWAY WHEN I FELT A THUD AND TRANSMISSION JERKED. I FIRST THOUGHT THAT I HIT SOMETHING ON THE ROAD BUT HADN'T. I NOTICED MY SPEED WAS REDUCED TO 55MPH AND THE RPM,S INCREASED TO 3500 FROM THE PREVIOUS 2000 RPM.I HAD HAD THIS PROBLEM TWICE NOW AND READ ONLINE THAT BY PULLING OVER TO A STOP AND SHUT OFF THE IGNITION WILL RESET THE TRANSMISSION ELECTRICAL CONTROLS.I WITHOUT DOING THIS THE TRANS. WILL REMAIN IN WHATS CALLED LIMP GEAR(4TH) AND WILL REMAIN IN THAT GEAR AT ALL SPEEDS UNTILL YOU SHUT OFF THE IGNITION AND IT WILL THEN RESET HOPEFULLY.I AM SCHEDULED TO HAVE THE DEALER LOOK INTO THIS AND HOPEFULLY CAN COME UP WITH A FIX, AS THIS IS THE 2ND TIME I WILL HAVE THE VEHICLE IN FOR THE SAME PROBLEM.THE ONLY BAD THING ABOUT DIAGONALIZING THIS PROBLEM HAS BEEN THE FACT THAT NO CHECK ENGINE CODE LIGHT IS ON THE DASH AND I WAS TOLD THE FIRST TIME THAT WITHOUT THIS AND THE FACT THAT BY DRIVING IT AND DUPLICATE THE OCCURRENCE THEY DON'T KNOW WHAT TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511129May 8, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 HYUNDAI SONATA. THE CONTACT STATED THAT THEY HAD TO CHANGE THE HEADLIGHTS THREE TIMES IN THE LAST 6 MONTHS. THE HIGH BEAMS CONTINUED TO FUNCTION, BUT THE LOW BEAMS FAILED SPORADICALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED THE BULBS, BUT DID NOT DISCOVER ANY TYPE OF ELECTRICAL FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 98,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510932May 7, 2013
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FRONT PASSENGER BUCKLE RESISTOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510952May 7, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THE BUCKLE FOR THE SEAT BELT TENSIONER CAUSED THE FAILURE, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 64,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510725May 6, 2013
STEERING
THE CAR IS BRAND NEW LIMITED 2.0T. I BOUGHT IT WHEN IT HAD 385 MILES ON IT. I DID NOT TEST DRIVE ON THE HIGHWAY. AFTER DRIVING A FEW DAYS, I REALIZE THE CAR JUST WOULD NOT STAY IN A STRAIGHT. A TINY BIT OF TURN ON THE WHEEL TO EITHER LEFT OF RIGHT, IT WOULD CONTINUE TO GO IN THAT DIRECTION. THEN I REALIZED WHEN I WAS DRIVING ON A STRETCH OF HIGHWAY WITH A SLIGHT LEFT CURVE, I CAN JUST TURN THE WHEEL A BIT AND LET GO OF MY HAND AND THE CAR WILL CONTINUE ON THE CURVE WITHOUT TURNING BACK STRAIGHT. THIS IS NOT HOW I DRIVE FOR 30 SOME YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510714May 5, 2013
SEAT BELTS, SEATS, AIR BAGS
DASHBOARD AIR BAG LIGHT HAS COME ON AND OFF INTERMITTENTLY SINCE SEPTEMBER 2012. AT THIS TIME THE AIR BAG LIGHT IS OFF. THE PASSENGER SAFETY BELT LIGHT REMAINS PERMANENTLY ON SINCE SEPTEMBER 2012 AS WELL. CALLED THE DEALER HYUNDAI OF EL PASO AND THEY SAID MY CAR IS NO LONGER UNDER WARRANTY AND IS NOT INCLUDED IN THE RECALL CAMPAIGN. HOW CAN IT BE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510602May 4, 2013
STEERING, SUSPENSION
I OWN A 2011 HYUNDAI SONATA. I HAVE TAKEN MY VEHICLE BACK TO HYUNDAI IN KILLEEN TO HAVE THE ALIGNMENT REPAIRED TWO TIMES. WHEN I INITIALLY RECEIVED THE CAR IT PULL VERY HARD TO THE LEFT, THEN ONCE THEY "FIXED IT" IT STILL PULLED. I PAID INITIALLY TO HAVE THE CAR CERTIFIED AND ALIGNMENT IT PART OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510613May 4, 2013
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THROTTLE BODY GOT STUCK WIDE OPEN THERE US A PIC OF THIS IN GETTYSBURG TIMES I GOT VIDEO OF THE CAR GOING WILD MY CAR DROVE INTO A SUPPORT LINE AND THERE WAS NOTHING I COULD DO. HAMILTON HYUNDAI - CHAMBERSBURG, PA HAD A FEW MECHANICS COME AND THEY TOLD ME TO CLEAN THE THROTTLE CAUSE IT WAS STICKING I HAVE NOT DONE SO AND WILL NOT UNTIL THEY ADMIT THERE AN ISSUE I COULD HAVE BEEN KILLED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10510476May 3, 2013
STRUCTURE:BODY:TRUNK LID, ELECTRICAL SYSTEM
TRUNK OPENS BY ITSELF. WILL ENTER CAR AND SEE THAT" TRUNK OPEN" SIGNAL ON DASH IS ON. HAS HAPPENED DOZENS OF TIMES. I CANNOT FIGURE OUT WHAT IS CAUSING IT. ONE TIME THE TRUNK WAS OPEN BUT THE LATCH WAS IN THE CLOSED POSITION AND I COULD NOT CLOSE THE TRUNK UNTIL I MANUALLY OPENED THE LATCH, BUT ALL OTHER TIMES I WAS ABLE TO SIMPLY CLOSE THE TRUNK. THE DEALER SAYS I MUST BE UNINTENTIONALLY PUSHING THE REMOTE TRUNK BUTTON, BUT THAT IS NOT THE CASE FOR DOZENS OF INCIDENTS. THEY SAY I MUST LEAVE THE CAR SO THEY CAN CREATE THE PROBLEM, EVEN THOUGH THIS ISSUE IS ALL OVER THE INTERNET IN CAR FORUMS. IN FACT MY FRIEND HAS SAME CAR AND SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510224May 1, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED HE HAD HIS VEHICLE REPAIRED UNDER A RECALL FOR NHTSA CAMPAIGN NUMBER: 09V280000 (EXTERIOR LIGHTING). AFTER DRIVING ALMOST 32,000 MILES, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER AND THE SAME REPAIR WAS MADE. AFTER DRIVING 244 MILES, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND THE SAME REPAIR WAS MADE. THE MANUFACTURER WAS NOTIFIED BUT THE CONTACT WAS OFFERED NO ASSISTANCE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 72,559.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510246May 1, 2013
VISIBILITY/WIPER
DRIVER SIDE SUN VISOR FAILS TO STAY IN HOME POSITION. FALLS DOWN IN FRONT OF DRIVERS VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510268May 1, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS DIM BUT DON'T AUTOMATICALLY SHUT OFF WHEN TURNING OFF THE CAR THUS DRAINING BATTERY LEAVING DEAD CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510286May 1, 2013
SEAT BELTS
I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP ON (6) DIFFERENT OCCASIONS FOR THE DRIVER/PASSENGER SEAT BUCKLE RETENSIONER. DURING WARRANTY YEARS THE DEALERSHIP FIXED THE PROBLEM, . NOW ITS BEEN (2) TIMES THERE-AFTER & YET AGAIN I'M BEING TOLD ITS THE (RH) BUCKLE RETENSIONER. THIS IS AN SAFETY CONCERN THAT THE DEALERSHIP/ HYUNDAI CORPORATE OFFICE IS "NOT" ADDRESSING. HOW CAN A CORPORATION EXPECT THE CONSUMER TO KEEP PAYING FOR A PROBLEM THAT CONTINUE TO APPEAR. THERE ARE NUMEROUS COMPLAINTS ON THE WEB SITE REGARDING THIS MATTER. I HAVE SUBMITTED A LETTER TO THE CORPORATE OFFICE YEARS BACK & I WILL YET SUBMIT ANOTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510289May 1, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE SUDDENLY. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510031April 30, 2013
STEERING
THE VEHICLE IS EXTREMELY HARD TO CONTROL (DRIFTING) AT INTERSTATE SPEEDS WHICH IS MORE THAN LIKELY CONTRIBUTING TO MY PREMATURE TIRE WEAR. I WAS TOLD THAT IT IS DUE TO THE FACT THAT IT HAS ELECTRONIC STEERING. I HAVE DRIVEN VEHICLES WITH ELECTRONIC STEERING BEFORE AND HAVE NEVER EXPERIENCED SUCH MANEUVERABILITY PROBLEMS IN ANY OTHER VEHICLE LIKE I DO IN THE SONATA. I INQUIRED TO SEE IF SOMETHING IN THE COMPUTER COULD BE RESET TO DECREASE THE SENSITIVITY AND WAS TOLD THAT THERE IS NOT. I FEEL THAT THIS IS A VERY SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510124April 30, 2013
ELECTRICAL SYSTEM, ENGINE
I PURCHASED/ PICKED UP MY CERTIFIED 2011 HYUNDAI SONATA ON 4/4/13. ON 4/10 THE PUSH START FAILED. I HAD TO CALL THE HYUNDAI SERVICE DEPARTMENT AND WAS WALKED THRU THE OVER RIDE PROCESS TO GET THE CAR STARTED. IMMEDIATELY MADE A SERVICE APPOINTMENT FOR THIS ISSUE AND TOOK IT IN ON 4/13. ON THIS DAY IT WAS DISCOVERED THAT THERE WAS AN ISSUE WITH THE THERMOSTAT AND THEY NEEDED TO CORRECT IT, I AUTHORIZED IT AND IT WAS ALL COVERED UNDER THE WARRANTY. THERE WAS NO OUT OF POCKET EXPENSE. I PICKED MY CAR UP THAT SAME EVENING AND DROVE IT HOME AND NO WHERE ELSE FOR THE REST OF THE WEEKEND. 4/18 ABOUT 22 MILES DOWN THE HIGHWAY THE ENGINE LIGHT COMES ON. 4/19 TOOK IT IN, I WAS TOLD THE THERMOSTAT PART THAT WAS INSTALLED WAS OBSOLETE AND THEY HAD MY CAR FOR 6 DAYS WAITING ON THE NEW PART AND DOING INSTALLATION. I WAS PROVIDED A RENTAL CAR AT $60+ OUT OF POCKET COST FOR INSURANCE. PICKED UP MY CAR 4/25 AND DROVE IT ABOUT 175 MILES ( IT IS 126 MILES ROUND TRIP FROM HOME TO WORK) AND 4/26 THE ENGINE LIGHT COMES ON AGAIN. I SIT HERE NOW WITH NO HYUNDAI BECAUSE IT IS AT THE DEALERS GETTING REPAIRS AGAIN!!! AGAIN!!! OPTED NOT TO USE THE RENTAL CAR SERVICE THIS TIME AS IT WOULD COST MORE THAN $50 PER DAY OUT OF MY OWN POCKET FOR AN UNCERTAINED AMOUNT OF TIME. NOTHING BUT PROBLEMS AND I HAVENT EVEN MADE MY FIRST CAR PAYMENT YET. AND ON 4/24 THE DAY BEFORE I PICK MY CAR UP FOR THE SECOND TIME, A RECALL WAS ISSUED FOR THE BRAKE LAMPS...REALLY HYUNDAI??? REALLY??? WHAT MAKES THIS CAR CERTIFIED? WHAT WAS THE INSPECTION EXACTLY THAT OCCURED TO CERTIFY THIS VEHICLE?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510143April 30, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT EXTERIOR DOOR HANDLES ON BOTH FRONT DOORS AND THE REAR DRIVER'S SIDE DOOR FAILED. THE DOORS COULD ONLY BE OPENED WITH THE INTERIOR DOOR HANDLES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509814April 29, 2013
STEERING
THIS IS MY FOURTH TIME COMPLAINING ABOUT MY VEHICLE PULLING. I JUST BOUGHT A NEW SET OF TIRES, BECAUSE MY FRONT DRIVER SIDE TIRE WAS WORN DOWN TO THE METAL. THE NEW TIRES WERE PROPERLY INSTALLED AND BALANCED BY DISCOUNT TIRE, BUT MY VEHICLE STILLS TRACKS TO THE RIGHT. I CANNOT LET GO OF THE STEERING WHEEL FOR A SECOND WITHOUT IT WANTING TO CHANGE LANES WHEN I AM GOING STRAIGHT. I'VE TAKEN MY VEHICLE TO THE DEALER THREE TIMES ALREADY AND HAD THE SERVICE CAMPAIGN PERFORMED. THE CONDITION OF THE ROAD IS NOT THE ISSUE HERE, AS I HAVE BEEN TOLD TIME AND TIME AGAIN. I HAVE ALSO FOUND REPORTS OF THIS TRACKING ISSUE ONLINE. THE CAR IS STILL PULLING TO THE RIGHT 60 - 70 PERCENT OF THE TIME, AND IS A CONSTANT STRUGGLE TO CONTROL. THIS IS ESPECIALLY DIFFICULT WHEN I AM TRAVELING AT SPEEDS OF 45MPH, OR HIGHER. IF I HIT THE SLIGHTEST IMPERFECTION IN THE ROAD; THE CAR WILL BOUNCE ALL OVER THE PLACE. IT STILL SEEMS TO BE TRACKING PRIMARILY TO THE RIGHT, BUT THE TRACKING OF THIS CAR IS SO ERRATIC. I HAVE INCLUDED SEVERAL RELIABLE SOURCES BELOW, WHICH FURTHER EXPLAIN THE ISSUE I AM EXPERIENCING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509783April 27, 2013
POWER TRAIN
STOPPED TO PUT CAR IN PARK AND GOT STUCK IN REVERSE THIS THE SECOND TIME THE HAS HAPPENED IN A 10 DAY PERIOD. THE FIRST TIME HAPPENED THEY SAID THE SHIFTER CABLE CAME LOOSE. CAN YOU IMAGINE IF THIS HAPPENED TO SOMEONE WHILE THEY WERE DRIVING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509642April 26, 2013
SEAT BELTS, SEATS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES WERE TOO LOW TO REACH. THE CONTACT STATED THAT SHE HAD TO REACH DOWN BELOW THE CENTER CONSOLE TO REACH THE BUCKLE, MAKING IT HARDER TO SET OR RELEASE THE SEAT BELT. THE CONTACT ASKED THE MANUFACTURER FOR AN EXTENSION TO THE BUCKLE AND WAS TOLD THAT THERE WAS NOT AN EXTENDER AVAILABLE. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT COULD NOT BE RAISED ONCE IT WAS RECLINED, CAUSING THE PASSENGER TO SIT WITH THEIR FACE DIRECTLY IN FRONT OF THE AIR BAG COMPARTMENT. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE MILEAGE WAS 8 AND THE CURRENT MILEAGE WAS 2,712. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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