Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10509714April 26, 2013
VISIBILITY
BOTH MY 2007 HYUNDAI SONATA'S SUN VISORS HAVE NOW BROKE. THE FIRST OCCURRENCE WAS SEVERAL YEARS AGO ON THE PASSENGER SIDE, AFTER WHICH, THE VISOR WOULD NOT STAY UP AND WOULD FALL IN THE VISION OF THE PASSENGER. JUST THIS MONTH, HOWEVER, THE SAME THING HAPPENED ON THE DRIVERS SIDE. THIS IS VERY HAZARDOUS, ESPECIALLY IF IT WERE TO HAPPEN WHILE TRAVELING ON A MAJOR HIGHWAY. THE PROBLEM SEEMS TO BE WITH THE ASSEMBLY OF THE VISORS, WHICH CRACK AT THE ELBOW WHICH IS USED TO MOVE THE VISOR AROUND AS NEEDED. AFTER THIS HAPPENS THE VISOR THEN WILL NOT STAY UP WHEN RETURNED TO THE ORIGINAL POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509545April 25, 2013
VISIBILITY/WIPER
THE SUN VISOR HAS BECOME VERY LOOSE AND KEEPS OPENING UP BLOCKING MY VIEW OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509553April 25, 2013
STRUCTURE:BODY:DOOR
TRIED TO OPEN DRIVERSIDE DOOR HANDLE COME OFF IN MY HAND 3 MONTHS AFTER WARRANTY WAS UP NEVER HEARD OF PLASTIC DOOR HANDLE BREAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509564April 25, 2013
STEERING, SUSPENSION
THE VEHICLE PULLS STRONGLY TO THE LEFT. A VERY WELL DOCUMENTED CASE OF A DEFECTIVE VEHICLE. WAS TOLD BY THE DEALER THERE IS NOTHING THEY CAN DO. THE CAR IS A LEASE AND I CANNOT GET RID OF IT AND CONTINUE TO PAY FOR A CAR WHICH, IF I DON'T HOLD THE WHEEL WITH THE FORCE OF GOD, WILL SPEAR OFF TO THE LEFT AND POSSIBLY INTO A TREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509356April 24, 2013
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL, AIR BAGS
I WAS DRIVING A NEW 2013 HYUNDAI SONATA IN A PARKING AREA, APPROACHING A PARKING SPACE FOR A STRAIGHT-IN PARKING FACING A BUILDING. MY SPEED WAS ABOUT 10MPH. I BRAKE CONTINUOUSLY TO SLOW DOWN AND STOP, BUT NOTHING HAPPENED. THE CAR WENT THROUGH THE PARKING SPACE AND CRASHED INTO THE BRICK WALL FACADE OF THE BUILDING. THE AIR BAGS DID NOT DEPLOY. THE BRICK WALL WAS NOT DAMAGED. I HAD ABOUT 5 MINOR BRUISES ON MY RIGHT LEG, AND TWO BELOW UMBILICUS (SEAT BELT AREA). I ALSO SUFFERED FROM FRIGHT AND EMOTIONAL DISTRESS. A NEARBY PEDESTRIAN WAS CUT ON THE ANKLE BY CRASH DEBRIS THAT PROJECTED OUT SIDEWAYS FROM THE IMPACT. THE DEBRIS ALSO SCRATCHED A CAR IN THE ADJACENT PARKING SPACE. MY INSURANCE ADJUSTOR SAID THAT THE CAR WAS A TOTAL LOSS FROM THE DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10509247April 23, 2013
SEATS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADRESTS COULD NOT BE ADJUSTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE HEADREST COULD ONLY BE SET TO THE HIGHEST POSITION. THE CONTACT STATED THAT THE HEADREST SETTING MADE IT UNCOMFORTABLE TO DRIVE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 15,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512141April 22, 2013
EXTERIOR LIGHTING
I LOOKED IN MY REAR VIEW MIRROR WHILE DRIVING AND SAW SOMETHING HANGING FROM CAR. ALL OF THE PLASTIC BRACKETS INSIDE MY LEFT REAR TAIL LIGHT HAD BROKEN AND MY LIGHT WAS HANGING ON BY THE WIRES. TWO MONTHS LATER THE SAME THING HAPPENED WITH MY RIGHT REAR TAIL LIGHT - ALL OF THE INSIDE BRACKETS BROKE AND IT WAS HANGING BY THE WIRES. THERE WAS NO INCIDENT EITHER TIME TO TRIGGER THIS. BOTH LIGHTS WERE STILL WORKING BUT WERE NO LONGER ABLE TO BE HELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508953April 21, 2013
ELECTRICAL SYSTEM
AROUND FEB OF THIS YEAR, MY CAR BATTERY DIED AND I GOT IT REPLACED WITH A NEW ONE. SOON AFTER I STARTED EXPERIENCING AN ADDITIONAL GRINDING NOISE THAT WOULD OCCUR SOMETIMES AFTER START UP. UPON INVESTIGATION, I WAS TOLD IT WAS THE STARTER BY HYUNDAI. I TOOK MY CAR TO MY MECHANIC HOWEVER AND WAS TOLD THAT IT WAS THE IGNITION SWITCH SELECTOR, THAT IT HAD GONE BAD AND THAT IT NEEDED TO BE REPLACED. I HOPE THIS SOLVES THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509011April 21, 2013
STEERING, ENGINE
I LEASED THIS HYUNDAI SONATA IN 2011 BRAND NEW AND AFTER 3000 MILES BEGAN HAVING ISSUES WITH THE CAR NOT STARTING BY USING THE START BUTTON. THE WORKAROUND WAS TO PLACE YOUR FOOT ON THE BRAKE AND HOLD DOWN THE PUSH BUTTON START FOR 1 MINUTE AND THE ENGINE WOULD START. THIS WAS INTERMITTENT. IT WOULD HAPPEN FREQUENTLY AND THEN SUDDENLY BE BETTER FOR LONG PERIODS OF TIME. FINALLY AT 18000 MILES WENT TO START THE CAR AND EVERYTHING WAS DEAD. IT DROVE OK THE DAY BEFORE (NOT LIKE A CAR WHO'S BATTERY WAS BAD). THE CAR IS BEING TOWED TO THE NEAREST DEALERSHIP WHERE I HAPPENED TO PURCHASE IT. IN ADDITION TO THE START ISSUE AND THE COMPLETELY DYING PART (AND IT WAS NOT ABLE TO BE CHARGED BY ORDINARY MEANS) THE CAR ALSO HAS A LOW TIRE PRESSURE WARNING THAT STAYS ON REGARDLESS OF HOW MUCH OR HOW LITTLE AIR IS IN THE TIRE. THAT REMAINED FOR 4 MONTHS AND NOW SEEMS TO BE STAYING OFF. THE CAR ALSO DRIFTS TO THE LEFT WHEN DRIVEN (IT HAS DONE THIS SINCE I PURCHASED IT). I HAD SEVERAL RECALLS FIXED EARLY ON AT THE DEALERSHIP, BUT IT DID NOT CORRECT THE DRIFTING ISSUE. THERE IS ALSO A RATTLE IN THE DASH WHICH BEGAN AT 16,000 MILES. THE BACK DOOR HANDLE (BEHIND THE DRIVER'S SEAT) HANDLE WAS STUCK IN AN OUTWARD POSITION AND THE DOOR WOULD NOT OPEN. IT FINALLY OPENED ONE DAY AND NOW THE HANDLE IS BACK IN PLACE, BUT A SMALL BLACK PIECE HANGS DOWN FROM THE HANDLE. I HAVE READ ON THE INTERNET SEVERAL COMPLAINTS THAT ARE THE SAME OR SIMILAR AS ALL OF MY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508796April 19, 2013
ENGINE, ELECTRICAL SYSTEM, WHEELS, TIRES
I BOUGHT A 2011 HYUNDAI SONATA IN MARCH OF 2010 BRAND NEW. I HAVE HAD PROBLEMS WITH THE TIRES HAD TO BE REPLACED AFTER YEAR TWO, AND WHEN THEY WERE BEING REPLACED THEY SAID THAT THE AIR VALVE ON THE TIRE WAS CORRODED WHEN I WENT TO HYUNDAI TO GET THE PART REPLACED THEY SAID THAT IT WASN'T CORRODED IT WAS BROKE OFF BECAUSE THERE WAN'T A CAP ON IT AND IT GOT WET. SO, THEY SAID THAT I HAD TO BUY A NEW ONE, AND THEY WOULD SEND IT UP UNDER THE WARRANTY AND I WOULD BE REFUNDED THAT DID NOT HAPPEN. AFTER THAT MY PUSH START WOULD NOT START WHEN I PUSHED IT. I WOULD HAVE TO PUSH IT ABOUT THREE TIMES AND THEN IT WOULD FINALLY START. I TOOK IT TO HYUNDAI, AND HAD IT REPLACED NOT UNDER WARRANTY ANY MORE IS WHAT THEY TOLD ME. SO I PAID THE 287.00 FOR IT. AFTER I GOT IT HOME AND WENT INTO GRAB SOMETHING CAME BACK OUT AND IT DID IT AGAIN. TOOK IT BACK TO GATEWAY HYUNDAI IN RICHMOND TO HAVE IT FIXED AND THEY SAID IT NEEDED A NOTHER STARTER. I DIDN'T HAVE TO PAY FOR THE PART BUT I WAS GOING TO HAVE TO PAY FOR THE LABOR. NOPE DIDN'T GET IT FIXED. I WOULD JUST START IT THREE TIMES INSTEAD. THEN I HAD TO REPLACE THE BRAKES LAST YEAR 2012 BECAUSE IT WORE ONLY ON ONE SIDE, AND NOW THE ENGINE BLEW A ROD. THEY CLAIMED THAT IT WAS BECAUSE OF NOT HAVING ENOUGH OIL IN IT, BUT THEN TOLD ME I HAD A QUART TO MUCH OF OIL. NOW REALLY DOES THAT MAKE ANY SENSE? THIS IS ABSOLUTELY RIDICULOUS. THEN THEY TOLD ME I COULD TRADE IT IN FOR A NEW HYUNDAI BUT WOULD HAVE TO PUT $5000.00 DOWN ON IT WHICH IS CONVIENANTLY THE AMOUNT THEY QUOTED ME TO HAVE MY ENGINE FIXED BECAUSE THEY SAID IT WASN'T UNDER WARRANTY BECAUSE I HADN'T KEPT ALL MY RECEIPTS FOR OIL CHANGES FOR THE PAST THREE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508636April 18, 2013
ELECTRICAL SYSTEM
THIS VEHICLE IS EQUIPPED WITH PROXIMITY KEY SYSTEM. THE VEHICLE WOULD NOT START EVEN WITH THE KEY IN THE VEHICLE, WE TIRED TO USE BOTH KEYS, THE VEHICLE WOULD NOT RECOGNIZE EITHER KEY. LIGHTS ILLUMINATED IN THE DASH, ENGINE LIGHT AND OIL LIGHT (CAR NOT RUNNING) OTHER LIGHTS LIT IN GEAR SHIFTER AND STILL NO CONNECTION. WE COULD NOT OPEN THE TRUNK THERE IS NO KEY SLOT AND THE KEY FOB TRUNK BUTTON WOULD NOT UNLOCK TRUNK. CAR WAS TOWED TO THE NEAREST DEALER. NOTE: THIS IS THE SECOND TIME OUR VEHICLE EXPERIENCED THIS PROBLEM. JANUARY 2013 SAME PROBLEM WHERE WE NEEDED A TOW TO THE DEALERSHIP. SAME PROBLEM 4 MONTHS APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508581April 17, 2013
ENGINE
HAD JUST HAD MY CAR SMOG CHECKED, OIL CHECKED, TIRES ROTATED AND BEGAN MY DRIVE FROM SAN DIEGO CA. TO SAN ANTONIO TX. I GET TO OZONA TX I HEAR A CLINKING IN MY ENGINE. I PULL OFF THE FREEWAY AND THE CAR DIES, THE CAR BEHIND ME ALMOST HIT ME MY CAR IS TOWED TO THE HYUNDAI DEALERSHIP IN SAN ANGELO THE FOLLOWING MONDAY, AND THE MECHANICS SAID IT WAS LOW ON OIL AND THE ENGINE HAD SEIZED. I COULD NOT AFFORD TO HAVE AN ENGINE PUT IT IN AT THE TIME, AS IT IS AN EXPENSIVE ENGINE COSTING 5, -$7,000.00. I HAD THE CAR TOWED TO SAN ANTONIO TX WHERE BY A MECHANIC WHO SAID IT WAS LOW ON OIL (HAD JUST HAD OIL CHANGED @ HYUNDAI). HE ADDED MORE OIL. THE PEOPLE AT HYUNDAI SAID THEY CHANGED THE OIL AND GOT THE CAR TO UNSEIZE AND TURN ON BUT IT WAS KNOCKING. MY CAR WAS LATER TAKEN TO AM AAMCO, WHERE THE MECHANICS LOOKED AT IT AND FOUND PARTS FALLING OFF IT AS THEY REMOVED THE OIL PAN. THEY CALLED HYUNDAI, BECAUSE ANOTHER CAN JUST LIKE MINE CAME IN THAT DAY WITH THE EXACT SAME PROBLEM. THE PERSON AT HYUNDAI SAID THERE IS NOW A SERVICE BULLETIN OUT ON THE CAR BUT IT HAS NOT BEEN VOLUNTARILY RECALLED AS OF YET, BECAUSE NOT ENOUGH PEOPLE HAVE STEPPED FORWARD N FILED A FORMAL COMPLAINT. THEY DO KNOW THAT THERE IS A PROBLEM WITH THE WAY THE FILTER SOAKS UP THE OIL IN THE ENGINE. IT HAPPENS WITH NO WARNING. NO INDICATOR LIGHTS CAME ON IN MY CAR...NO ENGINE LIGHT, NO OIL LIGHT, NO OVERHEATING OR SMOKE OR ANYTHING. WAS RUNNING FINE, AND DIED. IN THIS HORRIFIC PLACE I'VE BEEN PUT IN, BEING STRANDED IN A SMALL TEXAS TOWN FOR A WEEKEND, THEN ANOTHER, AND HAVING TO PAY FOR RENTAL CARS, TOWING, MULTIPLE MECHANICS, I HAVE LEARNED ALOT ABOUT THE CAR. THE ENGINE (ACCORDING TO HYUNDAI)IS EXPENSIVE BECAUSE THEY DIDN'T MAKE VERY MANY. IT COSTS MORE THAN THE V-6!! MANY PEOPLE HAVE HAD THE SAME EXACT PROBLEM WITH THEIR CARS, ITS ALL OVER MESSAGE BOARDS ONLINE AND KNOWN AMONG THE SALVAGE YARDS, MACHINISTS ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508626April 17, 2013
STEERING
CAR WONDERS IN LANE. IMPOSSIBLE TO HOLD A STEADY LINE WHILE STEERING CAR. IN WINDY SITUATIONS CAR CAN MAKE ENTIRE HALF LANE SHIFTS, BEFORE BEING ABLE TO CORRECT SITUATION. ON VERY RUTTED ROADWAYS, YOU NEVER KNOW WHICH WAY CAR IS GOING TO MOVE. CAN NOT ANTICIPATE CAR MOVEMENT WHICH CAUSES OVER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508368April 16, 2013
SUSPENSION, POWER TRAIN, STEERING
WHILE DRIVING HOME FROM THE GROCERY STORE, MY ESC LIGHT CAME ON. HAD TROUBLE STEERING THE CAR AND THERE WAS A SQUEALING NOISE COMING FROM THE BACK END. I WAS INFORMED BY MY MECHANIC THAT THE PROBLEM IS THAT THE REAR AXLE HOUSING IS CRACKED/RUSTED AND THAT THE WHEEL IS CROOKED. THE CAR IS CURRENTLY UNDRIVEABLE. I HAD READ IN THE PAPER ABOUT RUST CAUSING PROBLEMS WITH THE REAR SUSPENSION CONTROL ARMS AND BELIEVE THAT I AM EXPERIENCING THE SAME PROBLEM. I CONTACTED THE HYUNDAI DEALERSHIP WHERE THE CAR WAS PURCHASED TO SEE IF THIS WOULD BE COVERED UNDER THE 100,000 MILE DRIVETRAIN WARRANTY (CAR HAS APPROX. 80,000 MILES ON IT), BUT WAS TOLD THAT THEY WEREN'T SURE. I HAVE AN APPOINTMENT SCHEDULED FOR REPAIR, BUT WILL NOT BE ABLE TO HAVE IT DONE, UNLESS IT IS COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508363April 16, 2013
STEERING
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL REQUIRED FULL FORCE APPLIED TO THE WHEEL IN ORDER TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE VEHICLE WAS EQUIPPED WITH ELECTRONIC STEERING WHICH FUNCTIONED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508373April 16, 2013
ENGINE, POWER TRAIN
WHILE SLOWING AT AROUND 25-30 MPH THE CAR WOULD "JERK" FORCEFULLY LIKE A SUDDEN STOP. THIS HAPPENED EVERY DAY. IT WOULD IMPROVE AS IT WARMED UP. I TOOK IT TO THE DEALERSHIP AND WAS GIVEN EXCUSES (THEY TOLD ME THAT THE TRANSMISSION NEEDED FLUSHED-AT MY EXPENSE, MY DRIVING HABITS, ETC). FINALLY AFTER SEVERAL TRIPS TO THE SERVICE DEPARTMENT, THEY ADMITTED THE ISSUE. THE TRANSMISSION WAS EVENTUALLY REPLACED AFTER THEY "RESET" AND FLUSHED THE ORIGINAL TRANSMISSION. IT SEEMED TO GET BETTER. I STILL FEEL THE "JERK" IN THE DOWNSHIFT, BUT IT IS NOT AS BAD AS IT WAS. I MENTIONED THIS TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS GOING TO COST $100.00 JUST FOR THEM TO "LOOK AT IT" EVEN THOUGH IT IS STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508453April 16, 2013
STEERING
VEHICLE WANDERS FROM LEFT TO RIGHT ON FREEWAYS WHEN GOING OVER 60MPH. VEHICLE ALSO OVERCORRECTS WHEN STEERING. CURRENT MILEAGE 8,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508191April 14, 2013
WHEELS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE WHEELS ARE SHOWING AN EXTRAORDINARY AMOUNT OF RUST. I HAVE OWNED OVER TWELVE CARS AND HAVE NEVER SEEN RUST ON ANY WHEELS. THIS ONE HAS SHOWN RUST FROM 2009 AND IT HAS GOTTEN WORSE. I AM CONCERNED IF THIS WILL EFFECT THE SAFETY AND STABILITY OF THE WHEEL STRUCTURE. ARE THESE WHEELS CONSTRUCTED WITH THE SAME TYPE OF MATERIALS THAT THE CURRENT INVESTIGATION OF THE 2006- 2008 HYUNDAI SONATA'S BUMPER/STRUCTURAL RUST ISSUES? ARE THE WHEELS ALSO UNDER INVESTIGATION LIKE THE UNDERCARRIAGE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508117April 13, 2013
AIR BAGS, SEAT BELTS
ON NOVEMBER OF 2011, THE "AIRBAG" LIGHT IN MY SONATA CAME ON AND STAYED ON. UPON INVESTIGATION BY THE HYUNDAI DEALERSHIP, I WAS TOLD THAT IT WAS A PROBLEM WITH MY SEAT BELT. I HAD IT REPAIRED AT A COST OF $325.79. AT THAT TIME I MADE A FORMAL COMPLAINT TO YOU. NHTSA ID NUMBER: 10436650 NOW I HAVE THE SAME PROBLEM AGAIN! MY AIRBAG LIGHT CAME ON THE WEEK OF 4/7/13 (ODOMETER 112,660) AND AGAIN I HAVE BEEN TOLD IT IS THE SEAT BELT. AGAIN IT WILL COST UPWARDS OF $300.00. AND THIS IS JUST 19,250 MILES SINCE I HAD IT REPAIRED IT SEEMS TO ME THAT THIS IS AN INDICATION OF EITHER A DEFECTIVE PART OR A DEFECTIVE DESIGN. I HAVE BEEN TOLD THAT THE AIRBAG WILL NOT WORK WHEN THE AIRBAG LIGHT IS ON SO I SEE THIS AS A CRITICAL DEFECT THAT NEEDS TO BE INVESTIGATED BY THE NHTSA. IF A VEHICLE'S AIRBAGS SHUT DOWN EVERY 20,000 MILES OR SO, IN MY OPINION THE VEHICLE IS A DANGER TO CONSUMERS. JUDGING FROM A CURSORY SEARCH ON THE INTERNET, I SEE THAT THERE ARE MANY OTHER HYUNDAI SONATAS WITH THE SAME ISSUE. PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506051April 12, 2013
VISIBILITY
THE DRIVER SIDE SUN VISOR STOPPED WORKING. IT DOES NOT STAY IN THE UP POSITION. APPARENTLY OTHER DRIVERS HAVE EXPERIENCED THE SAME PROBLEM, BUT THE DEALER AND MANUFACTURER HAVE REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata