Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10550671November 3, 2013
EXTERIOR LIGHTING
IN APRIL 2013 I DROVE FROM SUFFERN,NY TO BRIDGEWATER,NJ;I SET THE ALARM AND WENT INSIDE. TWENTY MINUTES LATER, I WENT BACK OUTSIDE ONLY TO DISCOVER THE TAILLIGHT ON THE PASSENGER SIDE HANGING OUT BY THE WIRES. NOONE WAS HOME IN AREA AND THERE WERE NO MARKS ON THE CAR- MY ALARM NEVER WENT OFF A YEAR PRIOR (NOT SURE OF THE EXACT DATE) IN A PARKING LOT =WHEN I WENT INTO A BUILDING TO PLAY BINGO, THE TAILLIGHT WAS FINE WHEN I RETURNED TO THE CAR A FEW HOURS LATER THE TAILLIGHT ON THE DRIVER SIDE WAS HANGING OUT (AGAIN HANGING BY THE WIRES) BOTH TIMES I BROUGHT MY CAR TO HYUNDAI BECAUSE I FELT IT WAS A DEFECT IN THE CAR BUT THEY INSISTED IT WAS VANDALISM AND MADE ME PAY APPROX. $300 TO GET A NEW ONE. THERE IS NO WAY SOMEONE COULD TAKE THIS TAILLIGHT OUT WITH NOT ONE MARK ON THE CAR AND IT NEVER CAUSED MY ALARM TO GO OFF. HYUNDAI INSISTED BECAUSE INSIDE THE SCREWS WERE BROKEN TO HOLD IT IN,' THAT IT HAD TO BE VANDALISM AND REFUSED TO DO ANYTHING FOR ME=I EVEN CALLED THE CORPORATE OFFICE.' IF YOU DO A SEARCH OF HYUNDAI SONATA 2011 HANGING TAILLIGHTS, LOTS OF SITES WITH COMPLAINTS.THIS IS A DEFECT IN THIS MODEL OF THE CAR AND NEEDS TO BE REPAIRED AND RECALLED.IT IS VERY DANGEROUS, MINE FELL OUT WHILE PARKED BUT MANY OTHERS FELL OUT WHILE DRIVING AT HIGH SEEDS AND COULD HAVE CAUSED SEVERE ACCIDENTS.I CANT AFFORD TO FIX THE 2ND SIDE AND HAVE IT TAPED INTO PLACE- I SHOULD GET REFUNDED FOR WHAT I PAID FOR THE FIRST SIDE.HERE ARE LINKS TO SITES WITH OTHER COMPLAINTS. HTTP://WWW.CARPROBLEMZOO.COM/HYUNDAI/SONATA/2011/TAIL-LIGHT-SWITCH-PROBLEMS.PHP HTTP://WWW.CARCOMPLAINTS.COM/HYUNDAI/SONATA/2011/LIGHTS/EXTERIOR_LIGHTING.SHTML HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/HYUNDAI/SONATA/EXTERIOR_LIGHTING/PROBLEM.ASPX PLEASE LOOK INTO THIS, TONS OF COMPLAINTS AND NOT OUR FAULT BUT THEY ARE NOT DOING ANYTHING ABOUT IT. IT NEEDS TO BE RECALLED. OTHER THINGS WRONG WITH CAR BUT THIS IS WORST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550706November 3, 2013
VISIBILITY
DRIVER SIDE SUN VISOR NO LONGER STAYS IN UP POSITION, DROOPING DOWN INTO FIELD OF VIEW. IT APPEARS THERE HAS ALREADY BEEN A RECALL FOR THIS BUT ONLY FOR SOUTHERN AND WESTERN STATES. THIS IS A KNOWN ISSUE AND IT IS EASY TO FIND MULTIPLE COMPLAINTS ON LINE ABOUT THIS ISSUE. CLEAR SAFETY ISSUE THAT SHOULD NOT BE LIMITED TO ONLY SOUTHERN STATES AND LOW MILEAGE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550448November 1, 2013
STEERING
DRIVING ALONG AT ABOUT 35 MILES PER HOUR WHEN VEHICLE ENGINE DIED. RESTARTED VEHICLE AND IT WAS ALMOST IMPOSSIBLE TO STEER. I WAS NEAR HOME SO I WAS ABLE TO GET IT HOME WHERE IT STAYED UNTIL I COULD GET IT TOWED TO A HYUNDAI DEALER. THE DEALER REPLACED POWER STEERING PUMP, THE POWER STEERING RACK AND PINION, GEAR AND LINKAGE ASSEMBLY AND PERFORMED A 4-WHEEL ALIGNMENT. I WAS EXTREMELY BLESSED THAT I WAS NOT ON THE LOCAL INTERSTATE GOING AT THE MAXIMUM SPEED ALLOWED. I NOTE THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE STEERING ON THE 2010 HYUNDAI SONATA AND OTHER EARLIER AND LATER YEAR SONATAS. IT SEEMS THERE SHOULD BE A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550495November 1, 2013
STRUCTURE:BODY:DOOR, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THE FRONT AND REAR PASSENGER'S SIDE INTERIOR DOOR HANDLES FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 12/24/13*LJ THE CONSUMER STATED ON OCTOBER 1, 2013, BOTH REAR SIDE(PASSENGER AND DRIVER) EXTERIOR DOOR HANDLES BROKE OFF WHEN TRYING TO OPEN THEM. THE DEALER QUOTED THE CONSUMER A PRICE OF $500.00 THE VEHICLE WAS NOT REPAIRED, DUE TO THE COST. UPDATED 12/26/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550541November 1, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED WHILE STARTING THE VEHICLE THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY WITH AN OCCUPANT IN THE FRONT SEAT. THE FAILURE RECURRED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER NUMEROUS TIMES. THE PASSENGERS SEAT CUSHION WHICH HOUSED THE OCS UNIT WAS REPLACED AND ALSO RECALIBRATED. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 185. UPDATED 01/07/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550416October 31, 2013
EXTERIOR LIGHTING
THE PASSENGER REAR TAIL LIGHT FELL OUT OF THE HOUSING UNIT. THERE WAS NO NOISE OR ISSUE BEFORE HAND & IT WASN'T NOTICED UNTIL I CAME TO A COMPLETE STOP AT MY DESTINATION WHERE I SAW IT HANGING ALONG THE SIDE OF THE CAR. I PUSHED IT BACK INFO THE HOUSING UNIT AS FIRMLY AS I COULD AND CONTINUED INTO MY APPOINTMENT. UPON LEAVING, I INSTINCTIVELY LOWERED MY SPEED TO 45-50 MPH WHEN I HEARD A THUD ABOUT 20 MILES FROM WHERE I FIRST NOTICED IT HAD FALLEN OUT. THE TOTAL UNIT HAD THEN BROKE LOOSE FROM THE HOUSING, THE WIRING CAME UNDONE & THE LIGHT FIXTURE CRASHED INTO THE HIGHWAY (60 MPH SPEED LIMIT) WHERE THE AUTOMOBILE BEHIND ME HAD TO SWERVE TO AVOID THE FIXTURE HITTING HIS VEHICLE, AS IT BOUNCED AROUND ON THE PAVEMENT BECAUSE OF THE DROPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550081October 30, 2013
AIR BAGS
AIR BAG LIGHT WOULD COME ON FOR A FEW DAYS THEN GO OFF. NOW IT IS CONTINUOUSLY ON. DEALER SAID THAT BOTH SEAT BELT BUCKLES NEED TO BE REPLACED. I THOUGH ANY SEATBELT ISSUES HAD NO WARRANTY END DATE. THEY WANT $550 TO REPAIR. I HOPE MY AIR BAGS WORK IF/WHEN NEEDED. THERE SEEM TO BE MANY SUCH COMPLAINTS. SEEMS THIS SHOULD BE A RECALL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550097October 30, 2013
ELECTRONIC STABILITY CONTROL (ESC)
RELATED TO PREVIOUS COMPLAINT DATED 9/16/2013 NHTSA ID NUMBER 10543783. MY VEHICLE CONTINUES TO HAVE PROBLEMS WITH THE ESC LIGHT INTERMITTENTLY LIGHTING UP - MORE FREQUENT THAN PREVIOUS. MY VEHICLE PREVIOUSLY ALSO HAD THIS ISSUE ADDRESSED WHILE UNDER WARRANTY ON 6/18/2011 WHEN THE CAR HAD 67,604 MILES, AT WHICH TIME THE BRAKE SWITCH WAS REPLACED DUE TO THE ESC LIGHT INTERMITTENTLY LIGHTING UP. THERE IS A CURRENT RECALL CAMPAIGN 110 AND HYUNDAI RECALL 13V-113 UNDERWAY, BUT MY VEHICLE IS NOT INCLUDED. I ASK THAT THIS RECALL BE EXPANDED AS I AM HAVING THESE ISSUES WITH MY CAR AT PRESENT AND UNDERSTAND THAT OTHERS NOT INCLUDED IN THE RECALL ARE ALSO EXPERIENCING SIMILAR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550262October 30, 2013
AIR BAGS
"AIR BAG" LIGHT STAYS ILLUMINATED AT ALL TIMES. RECEIVED RECALL NOTICE FOR THE OCS ON 10/29/13, CALLED DEALERSHIP, THEY SAID IT WOULD COST ME TO HAVE IT CHECKED OUT. I THOUGHT THAT WAS THE WHOLE PURPOSE OF A RECALL NOTICE. THERE IS A PROBLEM AND SHOULD BE FIXED AT NO CHARGE TO CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550271October 30, 2013
AIR BAGS
I CALLED TO BRING MY CAR IN (SATURDAY) TO GLENDALE HYUNDAI FOR A RECALL BUT NOBODY PICKLED UP SO I LEFT A MESSAGE. AFTER NOBODY CALLED AFTER A MANY HOURS LATER I CALLED BACK. I WAS TOLD TO DROP IN ON A WEEKDAY. ON MONDAY THE EMPLOYEE AND MANAGER DID NOT FIX MY CAR BECAUSE I REFUSED TO PAY FOR A DIAGNOSTIC FEE. A RECALL IN MY OPINION SHOULD BE FREE. I CALLED CUSTOMER SERVICE THAT DAY AND WAS GIVEN A CASE NUMBER. I MADE AN APPOINTMENT FOR 4:45 PM WITH HYUNDAI CUSTOMER SERVICE TO GO TO THE GLENDALE HYUNDAI. ON MY ARRIVAL THE EMPLOYEE REFUSED TO CHECK MY CAR BECAUSE HE SAID THEY DON'T FIX CARS AT 4:45. I ARRIVED EARLY, ABOUT THIRTY MINUTES EARLY, BUT HE SAID IT WAS TOO LATE. THE HYUNDAI CUSTOMER SERVICE HAS A HISTORY OF MAKING APPOINTMENTS THAT DON'T MATCH UP WITH THE HYUNDAI DEALER HOURS. I CALLED CUSTOMER SERVICE TO MAKE AN APPOINTMENT AND THEY TOLD ME THERE SHOULD BE NO DIAGNOSIS FEE. WHEN THE APPOINTMENT WAS MADE THEY TOOK BACK THEIR CLAIM. THEY SAID I MUST PAY A DIAGNOSIS FEE FOR A RECALL. MY CAR IS A SALVAGE TITLE CAR IN GOOD CONDITION BUT HAS THE AIR BAG LIGHT ON. I HAVE NO CHOICE BUT TO NOT FIX A RECALL FOR THE CAR. I DON'T FEEL IT IS CORRECT TO PAY A DIAGNOSIS FEE FOR A RECALL INCIDENT. I WILL NO LONGER BE SHOPPING FOR HYUNDAI OR KIA PRODUCTS IN THE FUTURE. THEY WASTED MY TIME AND WANT TO CHARGE ME FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550293October 30, 2013
SERVICE BRAKES
ON MY WAY TO WORK ONE MORNING I NOTICED THAT I HAD NEXT TO NO PRESSURE IN MY BRAKES. WHEN I HAD MY NEIGHBOR INVESTIGATE WHAT WAS WRONG, HE NOTICED THAT MY HARD BRAKE LINES WERE SO RUSTED AND CORRODED DUE TO SNOW/SALT/ETC, THAT MY BRAKE LINE NEARLY CRUMBLED TO THE TOUCH. I HAD TO REPLACE THIS BRAKE LINE FOR MY CAR TO BE SAFE. THE PERSON THAT WORKED ON MY CAR INFORMED ME THAT THERE IS A GROOVE THAT THIS LINE SITS IN, WHICH CAUSED IT TO SIT WITH THE SALT/SNOW THAT CORRODED IT. MY CAR IS ONLY 7 YEARS OLD, AND I TAKE VERY GOOD CARE OF IT. THIS IS IN MY OPINION A VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549958October 29, 2013
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
WHEN STOPPING AT A RED LIGHT OR A STOP SIGN OR GOING UP A SLIGHT DRIVEWAY THERE IS A LOSS OF POWER WHEN YOU APPLY THE GAS FOR A FEW SECONDS, AND THEN THE CAR SURGES. WE WERE STOPPED BEHIND A CAR AND WHEN WE WENT TO DRIVE AROUND THEM THE CAR WOULD ONLY GO APPROX 1 MPH WITH THE GAS PEDAL FLAT ON THE FLOOR, THEN THE CAR SURGES. THEN AT OTHER TIMES THERE ARE NO PROBLEMS. THE DEALERSHIP IS TRYING TO TELL ME WE ARE DRIVING WITH ONE FOOT ON THE BRAKE AND ONE FOOT ON THE GAS. I DO NOT USE MY LEFT FOOT FOR THE BRAKE. I TRIED TAKING THE CAR OUT OF BLUE MODE BUT STILL HAD THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550200October 29, 2013
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, VISIBILITY
2008 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE PROBLEMS SHIFTING INTO REVERSE OR PARK AND FAULTY BRAKE LIGHT SWITCH . *SMD THE CONSUMER STATED HER SON DROVE THE VEHICLE TO SCHOOL, AND WHEN HE TRIED TO STRAIGHTEN THE VEHICLE, HE DISCOVERED THAT IT WOULD NOT SHIFT INTO REVERSE OR PARK. HER SON HAD TO GET ASSISTANCE, TO PUSH THE VEHICLE OUT OF THE PARKING SPACE, SO HE COULD SHIFT INTO DRIVE. HER SON WAS ABLE TO DRIVE AWAY, AND WHILE DRIVING, IT BECAME APPARENT THE CRUISE CONTROL WAS NOT RESPONDING NORMALLY BY DISENGAGING WHEN HE APPLIED THE BRAKES. HE IMMEDIATELY DROVE TO AN AUTO CENTER. THE AUTO CENTER DETERMINED THE BRAKE LIGHT SWITCH WAS FAULTY AND REPLACED IT. THE CONSUMER STATED SHORTLY AFTER PURCHASING THE VEHICLE, SHE BEGAN HAVING PROBLEMS WITH THE BOWER/FAN SWITCH, WHICH WOULD OPERATE INTERMITTENTLY. AFTER SEVERAL VISITS TO THE DEALER, THEY FINALLY REPLACED THE FAN ON DECEMBER 6, 2011. ON OR ABOUT JULY 2012, SHE AGAIN BEGAN TO EXPERIENCE THE BLOWER/FAN OPERATING INTERMITTENTLY. THE DEALER OFFERED TO DO A DIAGNOSTIC TEST TO DETERMINE THE PROBLEM. HOWEVER, THE WARRANTY HAD EXPIRED BY ONE WEEK. UPDATED 11/25/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550001October 29, 2013
AIR BAGS
THE AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY ALSO THE PASSENGER AIR BAG OFF LIGHT COMES ON WHEN AN ADULT IS SEATED IN THE PASSENGER SEAT, ALSO THE FASTEN SEAT BELT LIGHT COMES ON WHEN NO ONE IS SITTING IN THE PASSENGER SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549996October 29, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE ENGINE WOULD HAVE TO BE REPLACED DUE TO OIL SLUDGE . THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550074October 29, 2013
STRUCTURE:BODY
I PURCHASED THE CAR IN MARCH 2011. INAPRIL,2011 THE FRONT BUMPER CAME OFF THE CLIP AND I HAVE TO REPLACE THE BUMPER AT COST OF $ 1000. SUBSEQUENTLY, THIS HAS HAPPENED TWICE REQUIRING REPLACEMENT OF FRONT BUMPER. THE CAR IS DESIGNED WITH FRONT END VERY LOW AND THE BUMPER IS HOLD BY A SINGLE CLIP WHICH MAKES IT EASIER FOR IT TO COME OFF EVEN WHEN CAR IS BEING PARKED AND IF IT HITS PARKING CEMENT MARKER. HYUNDAI DEALER REFUSES TO FIX PROBLEM UNDER WARRANTY AND SO FAR I HAVE SPENT $3000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550073October 29, 2013
SERVICE BRAKES
I WAS NOTIFIED BY ANOTHER DRIVER THAT THE BRAKE LIGHTS ON MY CAR WERE OUT. SPECIFICALLY THE LEFT AND CENTER LIGHTS. THE LEFT WAS EASY TO FIX BUT THE CENTER IS A NIGHTMARE. I WILL HAVE TO TAKE TO A DEALERSHIP. $50. AFTER DOING EXTENSIVE READING ON THE INTERNET, I FOUND OUT THAT THIS IS A KNOWN ISSUE WITH SEVERAL HYUNDAI CARS AND THEY AND NTSA HAVE DONE NOTHING ABOUT IT. HYUNDAI IS CLAIMING THAT A BRAKE SWITCH RECALL THEY ISSUED IN 2009 SOLVES THE PROBLEM. IT DOES NOT. PEOPLE WITH THIS ISSUE HAVE BEEN TOLD BY DEALERSHIPS EVERYTHING FROM BAD GROUND TO DEFECTIVE WIRING HARNESSES. THIS VIRTUALLY MAKES THE CAR ILLEGAL AND A DEATH TRAP. I CAN'T TELL YOU HOW MANY PEOPLE HAVE BEEN CURSING ME IN THE LAST FEW WEEKS, EVIDENTLY BECAUSE THIS ISSUE HAS BEEN IN PLACE. THANKS TO ONE GOOD SAMARITAN I NOW NOW WHY. A RECALL NEEDS TO HAPPEN YESTERDAY!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549824October 28, 2013
VISIBILITY, STRUCTURE:BODY
DRIVER'S SIDE VISOR FELL AND DISTRACTED DRIVER WHO SWERVED. THE VISOR WILL GO UP BUT CONTINUES TO FALL AT ERRATIC TIMES. THE PASSENGER VISOR WILL NOT STAY UP AT ALL. THE MANUFACTURER REFUSES TO FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549862October 28, 2013
SEAT BELTS, AIR BAGS
MY AIR BAG LIGHT STAYS ON ALL THE TIME. IN A CRASH MY AIR BAG MAY NOT DEPLOY, THIS IS A SAFETY ISSUE. LOOKING INTO THE COMPUTER I'M NOT THE ONLY ONE WITH THIS PROBLEM. THIS SHOULD BE A RECALL MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549888October 28, 2013
VEHICLE SPEED CONTROL, AIR BAGS, SEAT BELTS
WHILE DRIVING ON A BUSY STREET IT FELT LIKE MY GAS PEDAL WAS NOT RESPONDING THEN WITHOUT WARNING IT SUDDENLY LURCHED FORWARD ENOUGH TO SCREECH MY FRONT TIRES. I DO NOT HAVE A FLOOR MAT ON THE DRIVER'S SIDE. THANK GOD NO ONE WAS IN FRONT OF ME, SURELY THERE WOULD HAVE BEEN AN ACCIDENT. I HAVE ALSO HAD THE AIR BAG LIGHT ON SINCE THE CAR WAS NEW. DURING HYUNDAI NEW CAR SERVICE ONE OF THE SERVICE MEN NOTICED AND MENTIONED IT, BUT DID NOTHING TO CORRECT THE PROBLEM AND TODAY I GOT A RECALL ON THE AIR BAG SYSTEM STATING I MISSED THE 1ST RECALL. MY FRONT PASSENGER SEAT BELT LIGHT GOES ON AND OFF SOMETIMES IT IS ON WHEN SOMEONE IS IN THE SEAT BUCKLED UP AND SOMETIMES IT IS ON WHEN NO ONE IS SITTING IN THE SEAT. I AM TAKING MY CAR IN TO HYUNDAI FOR THE RECALL I AM GOING TO MENTION THE LURCHING AND LET THEM KNOW ABOUT ALL THESE COMPLAINTS! I BELIEVE THEY ARE ULTIMATELY RESPONSIBLE FOR THESE PROBLEMS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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