Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10552932November 19, 2013
VISIBILITY/WIPER
GLASS PARTITION LOCATED BETWEEN WINDSHIELD AND SUNROOF SHATTERED AFTER BEING HIT BY A SMALL PEBBLE WHILE DRIVING ON INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552938November 19, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V354000 (SUSPENSION). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WOULD NOT BE AVAILABLE FOR APPROXIMATELY THREE MONTHS. THE CONTACT STATED THAT THE REAR OF THE VEHICLE WAS SHAKING ABNORMALLY AND WAS CONCERNED THAT THE VEHICLE WOULD NOT BE REPAIRED IN A REASONABLE TIME FRAME. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552992November 19, 2013
SEATS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE POWER SEAT CONTROLS FAILED TO OPERATE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 48,000. ..UPDATED 12-30-13 *BF HYUNDAI AGREED TO REIMBURSE THE CONSUMER. UPDATED 1/7/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552361November 18, 2013
AIR BAGS
2006 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO AIR BAG RECALL NOTICE. *SMD THE CONSUMER WOULD LIKE TO KNOW, WHY THE DIAGNOSIS WAS NOT COVERED UNDER THE RECALL. THE OCS TEST RESULTED IN A PASS/COMPLIANT, BUT THE PASSENGER SEAT BELT BUCKLE PRE-TENSIONER DIDN'T PASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552776November 18, 2013
SERVICE BRAKES, POWER TRAIN
I HAD TO REPLACE THE REAR BRAKE PADS AND ROTORS. THE ROTORS WERE WARPED FROM THE PADS CONSTANTLY RUBBING ON THEM. CLEARLY THERE IS A PROBLEM HERE WITH THE NUMBER OF COMPLAINTS I SEE. MY MECHANIC COULD NOT BELIEVE THE DAMAGE DONE TO THE ROTORS AND TOLD ME THE FRONT BRAKES USUALLY WEAR FIRST. I HAVE ALSO HAD THE VEHICLE IN TWICE FOR THE ROUGH DONE SHIFTING THAT OCCURS WHEN THE VEHICLE IS COLD. THE DEALERSHIP REPROGRAMMED THE TRANSMISSION BOTH TIMES BUT THAT DID NOT SOLVE THE PROBLEM. I ALSO HAD A PROBLEM WITH THE ESC LIGHT STAYING ON BUT THE DEALERSHIP REPLACED THE REAR WHEEL SPEED SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552841November 18, 2013
SERVICE BRAKES
IN APRIL 2013 MY REAR BRAKES HAD TO BE REPLACED FOR INSPECTION. THE RIGHT REAR SIDE WAS DOWN TO NOTHING, IT WAS RUBBING BARE METAL TO BARE METAL, BRAKES AGAIN ROTORS. THE LEFT SIDE WAS ALSO MORE WORN THAN IT SHOULD HAVE BEEN, BUT NOT AS BAD AS THE RIGHT SIDE. IN JULY 2013 THE SAME ISSUE HAPPENED AGAIN. THE RIGHT REAR SIDE WAS RUBBING METAL TO METAL, BRAKES AGAINST ROTOR. THE LEFT SIDE WAS FINE. THE BRAKES PARTS (CALIPER) WERE WORKING APPROPRIATELY. IN OCTOBER 2013 THE RIGHT REAR BRAKES BEGAN SQUEALING AND APPROXIMATELY 2 WEEKS AFTER THE SQUEALING BEGAN IT STARTED MAKING THE SAME GRINDING NOISE AS IT DID THE PREVIOUS TIMES AND THE BRAKES HAD TO BE REPLACED AGAIN. THIS TIME, THE CALIPER ALSO HAD TO BE REPLACED. MY REAR BRAKES HAVE HAD TO BE REPLACED THREE TIMES IN 8 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552609November 17, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
ADDENDUM TO INITIAL COMPLAINT 11-15-13 NHTSA ID# 10552462 PERHAPS I DID NOT COMMUNICATE IN DETAIL,MY CONCERN WAS NOT REPLACING THE FUEL PUMP,IT WAS THE FIRE HAZARD THAT WAS ALARMING-IT WAS THE ELECTRICAL CONNECTOR MODULE,TOP OF THE FUEL PUMP,IT BURNT INTO THE F/P AND COULD HAVE IGNITED,THE SERVICE MECHANIC WAS SHOCKED THAT I DID NOT HAVE A FIRE,I WAS TOLD THAT ANOTHER MANUFACTURER HAD THE SAME PROBLEM AND PUT RECALLS ON THEIR VEHICLES DUE TO THIS FIRE HAZARD..... MY INTENTION WAS TO BRING ATTENTION TO THE SAFETY DEPARTMENT TO PREVENT OTHER VEHICLE OWNERS FROM THIS POSSIBLE FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552610November 17, 2013
STRUCTURE
I BROUGHT MY CAR IN FOR ROUTINE SERVICE WHERE I ALERTED THE SERVICE REP TO AN ISSUE WITH MY DASHBOARD. FOR OVER A YEAR I HAD NOTICED AN AREA OF 'SLICKNESS" ON MY DASH .AS THE SUMMER WENT ON, THIS AREA NOW APPEARS TO BE MELTING! I WAS TOLD THAT THE AREA WAS THERE BASED ON :SOMETHING " THAT I HAD DONE & HAD SUBSEQUENTLY TRIED TO FIX IT! NEEDLESS TO SAY , I WAS FIT TO BE TIED!! HOW DO YOU ACCUSE SOMEONE OF SOMETHING WHEN YOU DO NOT HAVE THE FACTS? I WAS TOLD BY NUMEROUS SERVICE PEOPLE AS WELL AS MANAGEMENT THAT THIS WAS SOMETHING THAT WAS NEVER SEEN BEFORE! DOES NOT ONE NEED TO CONDUCT AN INVESTIGATION INTO THE MATTER AS OPPOSED TO IT IS YOUR PROBLEM -NOT OURS? IT IS CLEARLY A DEFECT & I WANT THE DASHBOARD REPLACED!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552632November 17, 2013
ELECTRICAL SYSTEM
WHILE DRIVING TO WORK MY INSTRUMENT PANEL AND GAUGES STARTED FLASHING, MY SPEEDOMETER AND RPM ODOMETER WOULD "JUMP" FROM 0 RPM AND 0 MPH TO 2500 RPM AND 70 MPH "BOUNCING" BETWEEN THOSE READINGS. THERE HAD BEEN A RECALL ON THE STOP LAMP SO I TOOK MY CAR IN TO GET THIS REPLACED EXPLAINING WHAT MY CAR AS DOING. THE HYUNDAI DEALER "CONFIRMED" THAT THIS ISSUE WAS THE CAUSE. AFTER HAVING THE STOP LAMP REPLACED IT DID NOT DO IT AGAIN FOR A FEW MONTHS. ON 10/29/2013, 10/30/2013 AND 11/01/2013 IT BEGAN TO DO THE EXACT SAME THING. WHEN I TOOK IT BACK IN THEY RAN A DIAGNOSTIC COSTING ME $100 DOLLARS, WHICH THEY THEN "INFORMED" ME THAT IT WAS THE INSTRUMENT CLUSTER. SO I SPENT $1377 TO REPLACE IT (OF COURSE I WAS 2,000 MILES OUTSIDE OF THE WARRANTY AT THIS POINT AS MY HUSBAND DID NOT THINK IT NECESSARY TO GET THE EXTENDED ONE WHEN WE PURCHASED IT), I FINALLY GOT MY CAR BACK ON WEDNESDAY 11/13/2013 AND IT SEEMED FINE UNTIL TODAY 11/17/2013 WHEN IT STARTED DOING IT AGAIN. NOT ONLY DID I HAVE TO DEAL WITH A COMPLETE LACK OF PROFESSIONALISM FROM THE DEALERSHIP BUT MY CAR IS STILL NOT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552644November 17, 2013
ELECTRICAL SYSTEM, ENGINE, STEERING
MY 2010 HYUNDAI SONATA COMPLETELY SHUT DOWN ON ME 2-TIMES IN LESS THAN 5-MINUTES TIMES WHILE I WAS DRIVING TODAY. I WAS ON MY WAY TO ENTER THE EXPRESSWAY. THE POWER STEERING AND EVERYTHING JUST SHUT DOWN. MY CAR JUST MADE A SUDDEN STOP. THANK GOD I HAD NOT ENTERED THE EXPRESSWAY AND TOOK THE SIDE STREETS HOME. I FEEL THAT THIS IS A REAL SAFETY HAZARD TO MYSELF, THE PASSENGERS RIDING WITH ME AS WELL AS OTHER DRIVERS, PASSENGERS AND FAMILIES ON THE ROAD. MY VEHICLE HAS 53,215 MILES, THERE IS NO WAY THIS SHOULD BE HAPPENING. IF THIS IS HAPPENING TO MY VEHICLE, I KNOW IT'S OCCURRING IN OTHER SONATA'S AND OTHER HYUNDAI VEHICLES BASE ON WHAT I SEE IN ONLINE ENTRIES ON THE 2010 HYUNDAI SONATA AND HYUNDAI VEHICLES. MANUFACTURES MUST BE HELD ACCOUNTABLE FOR THE DEFECTED PRODUCTS PLACE ON THE MARKET. I KNOW THAT I'M A SMALL VOICE AGAINST A LARGE CORPORATION, BUT IF YOU TAKE THE TIME TO INVESTIGATE I KNOW THAT MY CLAIM WILL BE VALIDATED. I HOPE AND PRAY THAT SOMETHING IS DONE ABOUT THIS BEFORE WE ARE DEALING WITH INJURIES OR FATALITIES. I AM A FRUSTRATED AND UNHAPPY HYUNDAI SONATA OWNER, LOOKING FOR HYUNDAI TO PUT SAFETY FIRST! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552649November 17, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, EXTERIOR LIGHTING
THE ESC OFF DASHBOARD WARNING LIGHT IS ON AND THE BRAKE LIGHTS ARE NOT WORKING CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552525November 16, 2013
ENGINE
I WENT OUT TO START MY CAR AND IT WOULDN'T START. I HAD TO CALL A TOW TRUCK AFTER A JUMP WOULDN'T WORK. I BOUGHT THE CAR A YEAR AND A HALF AGO AND WHEN THE DRIVER TESTED THE BATTERY, IT WASN'T DEAD BUT IT WASN'T GREAT. I REPLACED THE BATTERY ($95 AT WALMART) AND THE CAR STARTED. FOR A DAY. THE NEXT DAY THE CAR WOULDN'T START AGAIN, WHEN WE REALIZED IT WAS THEN THE STARTER. I PURCHASED AND INSTALLED A NEW STARTER ON THE VEHICLE ($105 ONLINE) ISSUE RESOLVED. PRETTY YOUNG OF A CAR FOR THE STARTER TO GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552404November 15, 2013
ELECTRONIC STABILITY CONTROL (ESC)
ESC OFF LIGHT INTERMITTENT ON MY DASH BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552409November 15, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND EXHIBIT A LOUD BANGING NOISE WHEN DRIVING VARIOUS SPEEDS. THE DEALER PERFORMED A DIAGNOSTIC AND STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE TRANSMISSION COULD BE REPLACED UNDER WARRANTY WITH A REFURBISH TRANSMISSION. THE TRANSMISSION WAS NOT REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552454November 15, 2013
ELECTRONIC STABILITY CONTROL (ESC)
MY VEHICLE CONTINUES TO HAVE PROBLEMS WITH THE ESC LIGHT INTERMITTENTLY LIGHTING UP. OCCURRED AGAIN YESTERDAY - SEVERAL TIMES. ISSUE ADDRESSED BACK IN 6/18/2011 WHEN THE CAR HAD 67,604 MILES - BRAKE SWITCH WAS REPLACED DUE TO THE ESC LIGHT INTERMITTENTLY LIGHTING UP. THERE IS A CURRENT RECALL CAMPAIGN 110 AND HYUNDAI RECALL 13V-113 UNDERWAY, BUT MY VEHICLE IS NOT INCLUDED. I ASK THAT THIS RECALL BE EXPANDED AS I AM HAVING THESE ISSUES WITH MY CAR AT PRESENT AND HYUNDAI IS UNWILLING TO DIAGNOSE OR FIX WITHOUT THE OWNER PAYING THE COST. THIS IS AN ISSUE THAT WAS RECALLED A FEW YRS AGO AS WELL AND OBVIOUSLY A MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552462November 15, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 44,863. UPDATED 12/17/13*CN THE MODULE BURNED INTO THE FUEL INJECTION. THE MODULE WAS NOT SUFFICIENT TO OPERATE THE FUEL INJECTION PROCESS. UPDATED 12/18/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552195November 14, 2013
STRUCTURE:BODY
THE PASSENGER FRONT DOOR HANDLE BROKE OFF. SEE MULTIPLE PROBLEMS WITH THIS ON LINE WITH THIS MODEL AND YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552207November 14, 2013
AIR BAGS, SUSPENSION, FUEL SYSTEM, GASOLINE
BACK WHEN I PURCHASED THIS 2006 SONATA I WENT BACK IN AIRBAG LIGHT WAS ON THE CAR WAS IN LESS THAN TEN MINUTES DEALER SAID ALL SET AND I WENT IN TO A LOCAL GARAGE FOR INSPECTION BUT THE CAR LEGALLY SHOULDN'T PASS INSPECTION DUE TO SAID AIRBAG ISSUE AND THE GENTLEMAN PUT IT THROUGH BUT SAID AIRBAGS WILL NOT DEPLOY DUE TO THE FUSE WAS PULLED PUT ONE IN BEEN ON SINCE AND IT IS ALL OVER HYUNDAI FORUM SAME PROBLEM/2 MY FRONT SUSPENSION IS RATTLING BAD AND COME TO FIND OUT SAME THING ON HYUNDAI FORUM THEY ALWAYS DON'T KNOW WHAT THIS NOISE IS/3 MY CHECK ENGINE LIGHT ON CODE SEARCH SAYS EVAP LEAK BUT NEED 2 SAY YES ITS NOT FUEL CAP THIS IS A KNOWN SONATA PROBLEM FUEL TANK IS PLASTIC AND THERE IS A PART IN TOP THAT IS METAL RUST OUT AND CAUSES FUEL TANK TO CRACK THIS PART ALONE IS 1500 PLUS LABOR THESE CARS ARE LEMONS WILL NOT BUY ANOTHER ONE THIS IS ALL IN 2 YRS OF OWNING NOT COUNTING THERE WAS A RECALL I JUST HAD DONE BUT NEVER GOT NOTICE ON ANY PRIOR TO HIS I WANT TO SEE ALL THAT WERE SUPPOSEDLY DONE THANKS VERY DIS SATISFIED CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552270November 14, 2013
VISIBILITY
WHILE DRIVING, THE VISOR WOULD NOT GO BACK TO THE UP POSITION. THE VISOR WOULD NOT REMAIN IN A FIXED POSITION. THIS CAUSED REDUCED VISIBILITY. ON SHARP TURNS THE VISOR WOULD SWING AND HIT THE DRIVER IN THE HEAD. THE DEALERSHIP SAID THEY COULD FIX IT AT MY EXPENSE, BECAUSE OF MILEAGE THERE WAS NO MORE WARRANTY, AND THE PART WAS NOT IN STOCK THAT DAY. ONLINE FORUMS AND HYUNDAI'S OWN SERVICE BULLETIN TSB-09-01-003 DOCUMENT SHOW THAT IT IS KNOWN THIS PART PREMATURELY FAILS. THE DEALERSHIP REFUSED TO ACKNOWLEDGE THAT HYUNDAI HAD ISSUED ANY DOCUMENTS RELATED TO THIS ISSUE. THEY ALSO STATED THAT HYUNDAI HAS NEVER AND WILL NEVER DO A STATE BY STATE RECALL, THIS CLAIM IS PROVED FALSE BY NHTSA CAMPAIGN 13V-354. IF HYUNDAI HAD ISSUED A RECALL WHEN THEY BECAME AWARE OF THE ISSUE, OR REPLACED THE PART PROACTIVELY WHEN MY CAR WAS STILL UNDER WARRANTY I WOULD HAVE HAD A SAFER DRIVING EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552035November 13, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR OF THE VEHICLE BEGAN SWAYING ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE MECHANIC STATED THAT BOTH REAR STRUTS WOULD HAVE TO BE REPLACED. WHILE THE REPAIR WAS BEING PERFORMED THE REAR DRIVER'S SIDE UPPER CONTROL ARM FRACTURED. THE MECHANIC STATED THAT THE REAR UPPER CONTROL ARM AND FRAME WERE SEVERALLY CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 1/6/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata