Hyundai Sonata Complaints
17,026 consumer complaints on file.
- #10548158October 16, 2013AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10548162October 16, 2013STRUCTURE:BODY
SCRAPPED A CURB PULLING INTO A PARKING SPOT. BUMPER CLIPS BROKE. ELECTRICAL TAPE INSIDE THE WHEEL WELL IS HOLDING IT TOGETHER JUST AS GOOD AS THE CLIP...REALLY TAPE. READ SO MANY ONLINE REVIEWS ABOUT PEOPLE NOT HITTING ANYTHING OR TRAFFIC CONES AND THEY BREAK. IMAGINE IF YOU ACTUALLY NEEDED THE BUMPER TO PROTECT YOU. I PURCHASED THIS CAR THINKING IT WAS SAFE.....REALLY CONCERNED IF IT IS NOW. AS THE GOVERNING BODY YOU NEED TO GET INVOLVED. HYUNDAI KNOWS ITS A PROBLEM, BUT THEY ARE NOT RECALLING IT. THIS IS A CONCERN AND WITH SO MANY OF THE ROAD THERE ARE A LOT OF LIVES AT RISK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547992October 15, 2013SUSPENSION, STEERING, SERVICE BRAKES
WHILE DRIVING MY 2000 HYUNDAI SONATA ON GOOD ROAD AND APPROACHING A TRAFFIC LIGHT IN THE LEFT THROUGH-LANE OF A MULTILANE STREET, I MADE A QUICK STOP (NOT AND EMERGENCY STOP) WHEN THE LIGHT TURNED YELLOW. THE ROAD WAS IN GOOD CONDITION AND DRY, AND THE OUTSIDE TEMPERATURE WAS ABOUT ABOUT 80 DEGREES F. UPON MAKING THIS STOP THE CAR PULLED UNUSUALLY SHARPLY TO THE RIGHT - IF THERE HAD BEEN A CAR IN THE RIGHT LANE, I WOULD HAVE HIT IT. AFTER THIS STOP, THE FRONT TIRE(S) MADE UNUSUAL SQUEELING NOISES UPON TURNING, AND THE STEERING FELT UNUSUAL AND SHAKEY. I DROVE THE CAR DIRECTLY (ABOUT A MILE) TO THE PLACE WE WERE VISITING IN LAS VEGAS AND THE NEXT MORNING TOOK THE CAR DIRECTLY TO A HYUNDAI DEALER. UPON INSPECTION THE DEALER FOUND THAT THE FRONT SUSPENSION FRAME CROSSMEMBER (FRONT SUBFRAME) HAD A CORROSION HOLE THROUGH THE FRONT SUBBFRAME AND THE FRONT SUBFRAME HAD FAILED, CAUSING THE RIGHT FRONT (PASSENGER) TIRE TO MOVE OUT OF POSITION AND SITTING AT AN ANGLE. THE DEALER'S ADVICE WAS THAT THIS WAS A SAFETY PROBLEM, AND IT COULD FURTHER FAIL AND RESULT IN LOSS OF STEERING CONTROL. THEY ADVISED THAT I DO NOT DRIVE THE CAR UNTIL THIS THIS FRONT SUBFRAME WAS REPLACED. THIS IS A REPLACEABLE PIECE - WHICH WAS ORDERED, AND REPLACEMENT PLANNED. THE CAR WAS LEFT WITH THE HYUNDAI DEALER, AND NOT DRIVEN FURTHER. THIS SITUATION IS ESSENTIALLY IDENTICAL TO NHTSA REFERENCE NUMBER 13V354000 FOR THE REAL SUSPENSION FOR SOME HYUNDAI VEHICLES THAT LED TO HYUNDAI RECALL CAMPAIGN 113 APPROVED IN SEPT 2013. HYUNDAI RECORDS SHOW THIS CAR WAS PURCHASED IN ILLINOIS (ONE OF THE APPROVED 113-RECALL STATES) AND IT WAS DRIVEN THERE FOR ABOUT 4 YEARS OR SO. I AM THE SECOND OWNER. HYUNDAI HAS ISSUED TECHNICAL SERVICE BULLETIN CAMPAIGN NUMBER 12-01-029 DATED OCTOBER 2012 (SUPERSEDES BULLETIN 09-01-020-2) WHICH ADDRESSES THIS FRONT SUBFRAME PROBLEM, BUT, I AM TOLD, IT IS NOT AN APPROVED RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547877October 14, 2013SERVICE BRAKES
AS I WAS GENTLY APPLYING MY BRAKES IN HEAVY FREEWAY TRAFFIC, GOING ABOUT 50MPH, THE BRAKE PEDAL BECAME SOFT AND DROPPED TO THE FLOOR. THE BRAKE FAILURE WARNING LIGHT ALSO STARTED TO FLASH AND CHIME. I SWERVED OFF TO THE SIDE OF THE ROAD TO AVOID HITTING THE CAR IN FRONT OF ME AND PLOWED THROUGH SOME PLANTS ON THE SHOULDER PRIOR TO COMING TO A STOP WITH MY PARKING BRAKE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547884October 14, 2013SERVICE BRAKES
VEHICLE STARTED TO MAKE A HEAVY GRINDING NOISE FROM PASSENGER SIDE REAR WHEEL. CLOSER INSPECTION REVEALED A FRESH GOUGE IN THE ROTOR. TOOK THE CAR TO THE DEALER WHERE THE VEHICLE WAS PURCHASED AND WAS INFORMED THAT THIS WAS A NORMAL WEAR AND TEAR ITEM, AND NOT COVERED UNDER WARRANTY (EVEN THOUGH A "GOLD" WARRANTY HAD BEEN PURCHASED WITH CALIPER REPLACEMENT PLAINLY INCLUDED). THIS INDIANAPOLIS DEALERSHIP WANTED TO CHARGE $380 TO REPLACE THE REAR BRAKE PADS AND ROTORS. AN INDEPENDENT REPAIR SHOP FOUND THAT THE DRIVERS SIDE OF THE REAR HAD APPROXIMATELY 40% OF THE LIFE LEFT ON THE BRAKE PADS AND ONLY NORMAL WEAR TO THE ROTOR, WHILE THE PASSENGER SIDE WAS WORN DOWN TO THE METAL ON THE PADS AND HAD RENDERED THE ROTOR UNSERVICEABLE. IT WAS ALSO NOTED THAT THE WEAR INDICATOR ON THE PASSENGER SIDE WAS BROKEN, AND DID NOT GIVE THE NORMAL AUDIO WARNING OF EXCESSIVE WEAR. WHEN ASKED WHY THE REAR SHOULD WEAR OUT FASTER THAN THE FRONT (WHICH IS WHAT ALL LOCAL BRAKE SHOPS TOLD ME WOULD HAPPEN), THE HYUNDAI SERVICE MANAGER DID NOT HAVE ANY REPLY. IT SHOULD BE NOTED THAT THERE ARE SEVERAL INSTANCES OF SIMILAR FAILURES, AND EVEN A CLASS ACTION LAWSUIT FILED IN NEW YORK STATE FOR THE EXACT SAME ISSUE. A STICKING BRAKE CALIPER IS SUSPECTED, BUT COULD NOT BE CONFIRMED. REAR BRAKE PADS, ROTORS, AND HARDWARE WERE REPLACED AT MY EXPENSE. THE BRAKE CALIPER WAS CLEANED, LUBED, AND REINSTALLED. DEALERSHIP WOULD NOT HONOR ANY WARRANTY OBLIGATION FOR THIS DEFECT. FRONT BRAKES ALSO SHOWED AT LEAST 40% OF THEIR LIFE REMAINING ON THE PADS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547671October 11, 2013AIR BAGS
RE: OCSSETTLEMENT.HYUNDAI.COM DEAR REPRESENTATIVE: MY CAR MAKE AND MODEL IS INVOLVED IN THE HYUNDAI AIRBAG CLASS ACTION SUIT. I TOOK MY CAR SO THAT THE DEALER COULD DO THE RECALIBRATING TO THE SEAT ON 8/27/2013. THEY TOLD ME BEFORE THEY SENT IT TO CALIFORNIA FOR THE RECALIBRATING TO BE DONE TO THE SEAT. THE SERVICE ADVISOR TOLD ME THAT DUE TO AN ACCIDENT THE IMPACT JARS THE SEAT CONNECTION AND CAUSES CODES AND THAT THE LIGHT WILL STILL ILLUMINATE WHEN IT CAME BACK AND IT IS. HE SAID I HAVE TO PAY SOME $600.00 TO GET SOMETHING REPAIRED AND THE ATTORNEY ADVISED AGAINST ME PAYING THAT IS NOT MY FAULT. THE ATTORNEY FOR THE CLASS ACTION ALREADY TOLD ME HYUNDAI IS COMING UP WITH ALL KINDS OF REASONS; EVEN THE INSPECTOR THEY SENT SEEMED BIASED FOR THE COMPANY. THE ATTORNEY ALSO STATED THAT THE CAR IS UNDER RECALL AND IF THE LIGHT IS ON WHATEVER THEY SAY DOESN'T MATTER THAT THEY HAVE TO OFFER ME SOMETHING UNDER THE SETTLEMENT AND THEY ARE NOT. THE CASE INVOLVES THE AIR BAG LIGHTS BEING ILLUMINATED INDICATING THAT THERE IS SOMETHING IS WRONG WITH THE SYSTEM. SINCE THE LIGHT REMAINS ILLUMINATED AND THE SYSTEM IS NOT FUNCTIONING PROPERLY, I AND WHOEVER RIDES WITH ME ARE IN DANGER BECAUSE THE AIR BAG WILL NOT DEPLOY. HYUNDAI WILL NOT REPAIR WITHOUT ME PAYING. I SHOULD NOT PAY. I HAVE NOT HAD AN IMPACT. I GOT A LETTER FROM HYUNDAI TODAY STATING I SHOULD KEEP THIS LETTER IN MY VEHICLE AND THEY LISTED THAT THIS CONTACT SHOULD BE WRITTEN IF I AM UNSATISFIED. I AM NOT SATISFIED AND FEEL I AM NOT GETTING THE OFFER OPTIONS IN WHICH I AM ENTITLED. PLEASE INFORM ME HOW I SHOULD PROCEED IF BETTER BUSINESS BUREAU DOES NOT COMPLY. I CALL THE ATTORNEY OVER THE CLASS ACTION AND THEY INFORM I SHOULD BE PERSISTENT AND I HAVE. BUT WITH HYUNDAI OVER THE INSPECTIONS, ETC., I FEEL THIS WILL NOT COME OUT FAIR. PLEASE INFORM WHAT I NEED TO DO. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547525October 10, 2013AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT RECEIVED NHTSA CAMPAIGN RECALL NUMBER 08V161000 (AIR BAG). THE DEALER AND THE MANUFACTURER INFORMED THE CONTACT THE RECALL CLOSED ON SEPTEMBER 20TH. THE AIR BAG LIGHT WAS ILLUMINATED AND COULD MALFUNCTION DURING A CRASH. THE FAILURE MILEAGE WAS 70,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547548October 10, 2013ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE IGNITED INTO FLAMES WHILE PARKED AND UNOCCUPIED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. AN INDEPENDENT INVESTIGATOR STATED THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10547363October 9, 2013ENGINE, VEHICLE SPEED CONTROL
THE AUTO ON SEVERAL, SPORADIC OCCASIONS HAD AN ACCELERATION PROBLEM, WHILE SITTING STILL IN TRAFFIC. WHILE SITTING STILL IN TRAFFIC, THE RPMS WOULD START TO INCREASE, GOING TO 6000 RPMS BEFORE I GEARED IT BACK DOWN AND SHUT THE ENGINE OFF. I TOOK IT TOO THE DEALER ON SEVERAL OCCASIONS, THEY KEPT IT COUPLE OF DAYS EACH TIME, THEY TOLD ME, THEY COULD FIND NOTHING WRONG, AND GO AHEAD AND DRIVE IT, IF IT HAPPENED AGAIN, BRING IT BACK, SENDING ME AWAY IN A UNSAFE VEHICLE. THE LAST TIME, DATE MENTIONED ABOVE, A SERVICE TECHNICIAN TEST DROVE MY CAR, THE ACCELERATION PROBLEM OCCURRED, AND HE TOTALED OUT MY VEHICLE. I WAS NOT NOTIFIED UNTIL 2 DAYS LATER THAT MY VEHICLE HAD BEEN IN A ACCIDENT. I WAS TOLD, IT HAPPENED THE NIGHT BEFORE, I WAS NOTIFIED ON SEPT 13, 2013, THAT WOULD HAVE THE ACCIDENT OCCURRING ON SEPT.12,2013, WHEN IN FACT IT OCCURRED ON SEPT. 11, 2013. I HAVE SEARCHED AND FOUND ON SEVERAL OCCASIONS THAT THIS VEHICLE, DID INDEED, HAVE ACCELERATION PROBLEMS, WHICH THE DEALER HAD INFORMED ME, HAD NEVER HAPPENED BEFORE. THE VEHICLE, SHOULD HAVE BEEN DIAGNOSED AND THE PROBLEM FIXED, THE FIRST TIME, INSTEAD OF THE DEALERSHIP, SENDING ME AWAY EACH TIME IN A UNSAFE VEHICLE. VERY UNETHICAL OF THE DEALER, FOR TELLING LIES ABOUT THE CAR,AND, THE CORRECT DATE THE INCIDENT OCCURRED, NOT NOTIFYING ME FOR 2 DAYS, THAT IT OCCURRED, AND.NOT FIXING THE PROBLEM, AS SHOULD HAVE BEEN EXPECTED OF THEM, THE FIRST TIME IT OCCURRED, AND SENDING ME AWAY EACH TIME IN A UNSAFE VEHICLE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10547190October 8, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC LIGHT, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONTACT MENTIONED THAT HE FELT AS IF THE VEHICLE WANTED TO LUNGE FORWARD EVERY TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS TEST DRIVEN BY A TECHNICIAN. THE FAILURE RECURRED WHILE BEING TEST DRIVEN AND THE VEHICLE INDEPENDENTLY ACCELERATED UP AN EMBANKMENT, CRASHED INTO A TREE AND THEN ROLLED OVER. THE TECHNICIAN SUSTAINED MINOR INJURIES AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 44,500.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10547183October 8, 2013STRUCTURE:BODY
WHEN I CAME OUT TO GET IN MY CAR, AT WORK, I NOTICED THAT FRONT BUMPER ON THE PASSENGER SIDE WAS PULLED AWAY FROM THE BODY. NO SCRATCHES OR SIGNS OF IMPACT WERE VISIBLE. THE PARKING SPACE BUTTS UP TO GRASS. I TOOK THE VEHICLE TO THE DEALERSHIP WHERE PURCHASED AND WAS TOLD THAT THEY GET 30 TO 40 OF THESE COMPLAINTS A YEAR. THEY SAID THE CLIPS THAT HOLD THE BUMPER DO NOT HOLD UP UNDER ALL CONDITIONS. BECAUSE OF THE EXTREME LOW CLEARANCE BETWEEN THE BUMPER AND THE ROAD, ALMOST ANY POTHOLE OR BUMP OR CONCRETE PARKING BLOCK COULD CAUSE THEM TO BREAK. THIS HAS TO BE A DEFECT IN THE CLIP ATTACHMENT OF THE BUMPER TO THE VEHICLE AND A DESIGN FLAW FOR THE CAR TO BE SO LOW TO THE GROUND. THE DEALER SAID THE REPAIR, WHICH ACTUALLY ENTAILS REPLACING, PAINTING AND ATTACHMENT, COMES TO JUST SHORT OF $900. THIS COULD BE A SAFETY HAZARD SHOULD THE CAR HIT A POTHOLE AND THE BUMPER FLIES OFF, OBSTRUCTING THE DRIVER'S VISION, SAFETY AND FOR THOSE BEHIND. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547233October 8, 2013VEHICLE SPEED CONTROL
I HAD THE CRUISE CONTROL SET TO 47MPH, I WAS APPROACHING THE ROAD TO TURN RIGHT AND I TAPPED THE BRAKE TO KICK OFF THE CRUISE CONTROL AS I HAVE DONE BEFORE. I THEN LOOKED AT THE TRAFFIC AROUND ME AND HAD TO FIX MY SEAT BELT WHICH TIGHTENED TOO MUCH, TAKING MY EYES OFF THE ROAD A MOMENT. WHEN I LOOKED UP THE CAR IN FRONT OF ME WAS AT A DEAD STOP, AND I WAS STILL TRAVELING AT 47MPH! THE CRUISE CONTROL NEVER TURNED OFF TO SLOW THE CAR DOWN, I HIT THE CAR IN FRONT OF ME, WHICH HIT THE CAR IN FRONT OF HER. MY INSURANCE DECIDED TO TOTAL MY VEHICLE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10547261October 8, 2013AIR BAGS
THE AIR BAG LIGHT ON THE DASH ABOVE THE STEERING WHEEL WAS COMING ON AND OFF FOR SEVERAL MONTHS AND IS NOW PERMANENTLY ON. IN MAY 2013 I CALLED THE HYUNDAI ASSISTANCE CENTER AND WAS TOLD THERE WAS A RECALL AND TO SCHEDULE REPAIR WITH THE DEALER. WHEN I CALLED THE DEALER, THEY INFORMED ME THAT THERE IS NO AIR BAG RECALL FOR MY VEHICLE. AFTER ANOTHER 30 MINUTES ON THE PHONE AND ON HOLD WITH THE ASSISTANCE CENTER, I WAS INFORMED THAT THERE WAS INDEED A RECALL BUT THAT IT APPLIED TO THE LIGHT ABOVE THE RADIO INDICATING THAT THERE IS AN ISSUE WITH THE PASSENGER SEAT AIR BAG AND THE DETECTION OF A SMALL CHILD. AFTER A $60 DIAGNOSTIC TEST, I'VE NOW LEARNED THAT MY AIR BAG LIGHT IS DUE TO SOME SORT OF SEAT BELT ISSUE, WHICH WILL HAVE TO BE REPAIRED AT MY EXPENSE. THIS APPEARS TO BE A COMMON ISSUE AND SHOULD BE ADDRESSED BY HYUNDAI. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547254October 8, 2013VISIBILITY
THIS APPEARS TO BE A COMMON COMPLAINT, AS YET UNRESOLVED BY HYUNDAI, AT LEAST NOT IN MICHIGAN. THE DRIVER'S SIDE SUN VISOR NO LONGER HAS TENSION AND IS PERMANENTLY FLOPPED OPEN, OBSTRUCTING THE DRIVER'S VIEW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546905October 6, 2013SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
AFTER HAVING INCREASED DIFFICULTY CONTROLLING THE CAR, I TOOK IT TO MY TIRE DEALER FOR AN ALIGNMENT AND WAS TOLD THAT THEY COULD NOT HELP ME BECAUSE THE FRAME WAS "BROKEN" AND WAS SHREDDING MY REAR TIRES. I CALLED HYUNDAI CORPORATE AND WAS TOLD THAT THERE WAS A RECALL ON THE SUBFRAME AND WAS ADVISED TO TAKE THE CAR TO MY LOCAL DEALER FOR INSPECTION. UPON INSPECTION, I WAS TOLD THAT IT WAS COVERED ON THE RECALL AND LEFT IT WITH THEM FOR TWO DAYS FOR REPAIR. WHEN I PICKED THE CAR UP, I WAS TOLD THAT THE FRONT WAS REPAIRED AT NO COST TO ME, HOWEVER, THE REAR (WHICH IS WHAT I WENT IN FOR) WAS IN VERY BAD SHAPE BUT IT WAS NOT COVERED AND WOULD COST ME $1,500 TO REPAIR IT. I CANNOT UNDERSTAND HOW THE FRONT OF A FRAME CAN BE PART OF A RECALL, BUT THE REAR IS NOT. ????? AND I CANNOT UNDERSTAND WHY THE LOCAL DEALER DIDN'T CALL TO TELL ME THIS BEFORE HE DID THE WORK ON THE FRONT. HAD I KNOWN HOW MUCH IT WAS GOING TO COST ME, I WOULD HAVE TOLD HIM NOT TO BOTHER. SHOULD I CHOOSE TO KEEP THE CAR, IN ADDITION TO $1,500 TO REPAIR THE REAR FRAME, I WILL ALSO NEED TO BUY TWO TIRES TO REPLACE THE TWO WHICH THIS REAR FRAME IS SHREDDING. UNBELIEVABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546705October 4, 2013ENGINE, STEERING, FUEL SYSTEM, GASOLINE
I AM REPORTING A SECOND INCIDENT THAT OCCURRED AFTER THE DATE OF THE FIRST INCIDENT I PREVIOUSLY REPORTED IN MY EARLIER COMPLAINT. AS NOTED IN MY EARLIER COMPLAINT, THE CAR HAD EXPERIENCED CATASTROPHIC ENGINE FAILURE. I HAD THE CAR TAKEN FOR REPAIR TO THE HYUNDAI LICENSED DEALER AND AUTOMOTIVE REPAIR SERVICE CENTER OPERATED BY HYUNDAI BURLINGAME (1025 ROLLINS ROAD, BURLINGAME, CA 94010). THE REPAIR CENTER EXPLAINED THE ENGINE WOULD HAVE TO BE COMPLETELY REPLACED AND SO WOULD THE FUEL INTAKE VALVE. A NEW ENGINE AND INTAKE VALVE WERE INSTALLED IN THE CAR. ON 10/2/2013, THE REPAIR WORK WAS COMPLETED AND MY SPOUSE PICKED UP THE CAR AND RETURNED TO OUR RESIDENCE. ON 10/3/2013, MY SPOUSE WAS DRIVING THE REPAIRED CAR TO WORK DURING THE MORNING COMMUTE ON SOUTHBOUND I-280 IN THE BAY AREA WHEN THE CAR BEGAN TO MAKE LOUD CLANGING NOISES AND VIOLENTLY SHAKE AND SHUDDER. MY SPOUSE WAS ABLE TO PULL OF THE HIGHWAY JUST AS THE CAR AGAIN EXPERIENCED CATASTROPHIC ENGINE FAILURE AND THE ENGINE BEGAN RELEASING VERY HEAVY DARK SMOKE. AS THE ENGINE FAILED, THE POWER TO THE STEERING WENT OUT AND THIS MADE THE CAR DIFFICULT TO MANEUVER. THE CAR WAS TOWED TO THE NEAREST AUTHORIZED HYUNDAI DEALER AND SERVICE REPAIR CENTER, STEVENS CREEK HYUNDAI (4425 STEVEN CREEK BLVD., SANTA CLARA, CA 95051). STEVENS CREEK HYUNDAI OPENED THE HOOD OF THE CAR AND EXAMINED THE ENGINE. STEVEN CREEK HYUNDAI TOLD MY SPOUSE THERE WAS A HIGH PRESSURE GASOLINE LEAK AND GASOLINE HAD BEEN SPURTING ON THE HOT ENGINE AND ALSO THAT THERE WAS SOME SORT OF CATASTROPHIC ENGINE FAILURE. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10546814October 4, 2013ELECTRICAL SYSTEM:IGNITION
THERE IS PROBLEM WITH THE IGNITION. IF I TAKE MY KEY OUT THE MECHANISM LOCKS, THE STEERING WHEEL LOCKS AND I CAN'T GET THE CAR STARTED AGAIN. I HAVE BEEN STRANDED SEVERAL TIMES AND HAVE STARTED LEAVING THE KEY IN THE IGNITION ALL THE TIME. I KNOW THAT I AM NOT THE ONLY ONE HAVING THIS PROBLEM I TOOK IT TO THE DEALERSHIP AND THEY SAID THE MECHANISM HAS GONE BAD AND I WOULD HAVE TO PAY TO HAVE IT REPLACED BECAUSE IT'S NOT COVERED UNDER THE WARRANTY. THAT MEANS HAVING 2 DIFFERENT KEYS FOR THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546587October 3, 2013SUSPENSION
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS RUST ON BOTH SIDES OF THE REAR FRAME. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V354000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 46,000. ...UPDATED 11-12-13 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546440October 1, 2013STEERING, SUSPENSION
WHILE DRIVING AT APPROXIMATELY 10MPH I HEARD A RATTLE FROM THE FRONT OF THE CAR. I SUSPECTED IT WAS SUSPENSION RELATED BUT THEN NOTICED THERE WAS SOME PLAY IN THE STEERING. TURNING THE STEERING WHEEL LEFT AND RIGHT JUST SLIGHTLY CAUSES THE SOUND TO OCCUR. ON THE NHTSA WEBSITE I FOUND THERE WAS A RECALL FOR STEERING ISSUES FOR MY YEAR AND MODEL CAR. I TOOK IT TO KEY HYUNDAI IN JACKSONVILLE AND THEY VERIFIED THE STEERING COLUMN AND INTERMEDIATE SHAFT WERE THE SOURCE. MY CAR IS NOT INCLUDED IN THE RECALL EVEN THOUGH IT HAS THE EXACT ISSUE. THE DEALER WANTS $1310.75 TO REPAIR MY 2 YEAR OLD CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546231September 30, 2013SERVICE BRAKES
VEHICLE WILL NOT START. FLASHING "CHECK BRAKES" .NO FOOT BRAKE PRESSURE. WITH THE HOOD UP CAN DETECT A MOTOR PUMPING INTERMITTENTLY WHICH I THINK IS THE BRAKE POWER UNIT. CAR HAS NOT BEEN DRIVEN FOR ABOUT A MONTH. NO FLUIDS ON THE GROUND. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0