Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10609161July 9, 2014
AIR BAGS
WIFE WAS TRAVELING TO WORK AT 0550 ON RT. 147, WHEN A DEER JUMPED IN FRONT OF CAR. SHE HIT THE DEER, WITH THE CRUISE SET FOR 65 MPH. THE ENTIRE FRONT OF THE CAR WAS PUSHED INTO THE ENGINE COMPARTMENT. LUCKILY THERE WERE NO INJURIES, BUT THE AIR BAGS DID NOT DEPLOY. POLICE WERE NOTIFIED AND A REPORT FILED.WE HAVE CONTACTED HYUNDAI WITH OUR TERMS, BUT HAVE YET TO HEAR FROM THEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10608846July 8, 2014
UNKNOWN OR OTHER, VISIBILITY
SUN VISOR ON BOTH PASS AND DRIVE SIDE WILL NOT STAY IN THE UP POSITION CAUSING A HAZARD AS THE VISOR IS IN THE LINE OF SIGHT AND WILL COME DOWN UNEXPECTEDLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609021July 8, 2014
STEERING, POWER TRAIN, STRUCTURE:BODY
WHEN I PUT CAR IN DRIVE AND START TO DRIVE OFF IT COMES COMPLETELY OUT OF GEAR, I THEN HAVE TO POWER OFF CAR AND THEN RESTART AND IT MAY WORK OR I MAY HAVE SAME ISSUE A FEW TIMES BEFORE IT GOES IN GEAR. THIS HAS CAUSE MY CAR TO STALL, JERK WHEN IT DOES GO IN GEAR, STEERING WHEEL SHAKES WHEN DRIVING, AND CHECK ENGINE LIGHT HAS COME ON. SEPARATE ISSUE IS THE FRONT BUMPER IS POORLY MADE IF YOU BARELY TAP ANYTHING WHEN PARKING THE CLAMPS BREAK AND BUMPER STARTS TO COME APART. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608678July 7, 2014
SERVICE BRAKES
BRAKES FAILED DUE TO CORRODED STEEL HARD LINES FOR REAR BRAKES. THE HARD LINES FAILED APPROXIMATELY UNDER THE DRIVER SEAT IN A PROTECTED PLASTIC CHANNEL THAT CONTAINS THE BRAKE HARD LINES, AND FUEL LINES. ON FURTHER INSPECTION BRAKE LINES ARE HEAVILY CORRODED, AND FUEL LINES ALSO HAVE EXTENSIVE CORROSION. THE POINT OF FAILURE HAPPENED WHILE ATTEMPTING TO STOP QUICKLY IN A HIGH TRAFFIC SITUATION WHILE APPLYING HIGH BRAKE PRESSURE. THE BRAKE LINES ARE IN A PARTIALLY ENCLOSED CHANNEL - SO ARE NOT VISIBLE FOR INSPECTION, AND THE ISSUE WAS MISSED EVEN AFTER TAKING THE CAR FOR AN EVALUATION AT SEARS AFTER THIS ISSUE OCCURRED. SYMPTOMS OF THIS INCIDENT INCLUDED: SINKING BRAKE PEDAL, BRAKE WARNING LIGHT, LOW FLUID IN BRAKE RESERVOIR, AND LOSS OF CONTROL OF THE VEHICLE. BRAKE LINES CAN FAIL - HOWEVER THIS WAS SURPRISING AS THE CAR HAS VERY LOW MILES - AND WAS ONLY DRIVEN FOR APPROX 65,000 MILES IN THE MIDWEST WHERE SALT WAS USED OCCASIONALLY (CENTRAL ILLINOIS). IT SHOULD BE EXPECTED THAT THE BRAKE LINES WOULD LAST AT LEAST FOR THE 10YR OR 120,000 MILE MANUFACTURE LIFETIME OF THE CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608454July 6, 2014
AIR BAGS
HIT SEVERAL RURAL MAIL BOXES AND CAME TO A HALT AGAINST TWO SMALL TREES. AIR BAGS DID NOT DEPLOY EVEN THOUGH THERE WAS OVER $7000.00 OF DAMAGE TO THE CAR. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10608365July 5, 2014
ELECTRICAL SYSTEM, STEERING
WE PURCHASED THE CAR IN 2007 AND AT FIRST IT WAS GOOD BUT FOR THE LAST YEAR OR SO THE IGNITION KEEPS LOCKING, WHEN YOU PUT THE KEY IN. IT WILL NOT UNLOCK THE STEERING COLUMN TO START THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607955July 3, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES FRACTURED. AS A RESULT, THE CONTACT HAD TO CONTINUOUSLY LEAVE THE WINDOW DOWN IN ORDER TO OPEN THE DOOR FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,000. UPDATED 08/28/14*LJ UPDATED 08/29/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607808July 2, 2014
ENGINE AND ENGINE COOLING
MY RECENT 2012 HYUNDAI SONATA (32K MILES) A/C STOPPED WORKING - TOOK IT TO DEALER. HE TOLD A STONE OR DEBRIS MAY HAVE HIT THE CONDENSER AND PUT THE HOLE IN IT AND ITS NOT COVERED UNDER WARRANTY (60K). ITS NO MISTAKE OF MINE EITHER. I ALWAYS DRIVE SAFE AND MAINTAIN MY CAR NICELY. DEALER ASKED ME TO PAY 800$ OUT OF MY POCKET FOR THE SAME. I AM PRETTY SURE OTHER SONATA OWNERS WILL ALSO HAVE THE SAME ISSUE BECAUSE OF BAD QUALITY OF PARTS & DESIGN FOR HYUNDAI SONATA. I SINCERELY REQUEST YOU TO TAKE A LOOK INTO THIS AND PREVENT THE BRAND (HYUNDAI) AND DEALERS EXPLOITING THE CAR BUYERS LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607844July 2, 2014
ELECTRICAL SYSTEM
I PURCHASED THE HYUNDAI SONATA IN 2007 BRAND NEW. IN 2009-2010 I STARTED HAVING A PROBLEM WHERE THE KEY WILL NOT TURN OVER. I WAS STUCK AT WORK FOR 4 HOURS TRYING TO TURN THE KEY. I HAD TO PAY TO HAVE IT TOWED TO THE DEALER. THEY SAID THE IGNITION SWITCH HAD FELL BACK AND NEEDED TO BE REPLACED. IT IS NOW 2014 AND I AM HAVING THE SAME PROBLEM AND MY KEY WILL NOT TURN OVER. I GOOGLED THE PROBLEM AND SO MANY PEOPLE ARE HAVING THIS ISSUE. I WORK NIGHTS AND WHEN I GOT OFF WORK LAST NIGHT MY KEY WOULD NOT TURN OVER, AND I TRIED FOR 2 HOURS. I HAD TO LEAVE MY CAR THERE. I THINK THIS SHOULD BE A RECALL ISSUE BECAUSE DRIVERS SHOULD NOT BE FORCED TO PAY $200-325 EVERY COUPLE OF YEARS FOR A PROBLEM THAT SHOULD NOT EXIST. THE COMPANIES SAYS TO TURN THE WHEEL AND THEN TURN THE KEY, BUT SOMETIMES THAT DOES NOT WORK. IT SAYS NOTHING ABOUT THIS IS THE DRIVERS GUIDE, AND I LEARNING THAT SO MANY PEOPLE ARE HAVING THIS ISSUE. I SAW A VIDEO ON YOUTUBE WHERE A MAN WAS TEACHING PEOPLE HOW TO START THE CAR WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607865July 2, 2014
AIR BAGS, EQUIPMENT
I AM ANOTHER HYUNDAI 2006 OWNER WITH THE PASSENGER SEAT BELT ON WHO PAID $105.00 FOR THE DIAGNOSTIC WHICH RETURNED CODE B1706 HAVING TO DO WITH THE PRETENSIONER AND SEAT BELT. NOT ACCORDING TO HYUNDAI APPLICABLE TO THE RECALL. I NOW HAVE TO PAY ANOTHER $350.00 TO HAVE THIS REPAIR DONE. THIS SHOULD BE A RECALL. SHAME ON HYUNDAI, I BOUGHT THIS CAR PARTLY BECAUSE OF THE AIR BAG SYSTEM AND THE DESIRE FOR A SAFE VEHICLE. HOW CAN THEY SPLIT HAIRS AND CLAIM THIS IS NOT A WIDESPREAD PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607383July 1, 2014
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
THE VEHICLE LURCHES FORWARD DURING DECELERATION THUS PULLING PRESSURE OFF OF THE BRAKE PEDAL AND CAUSING YOU TO PUT EVEN MORE PRESSURE ON THE BRAKES TO COMPENSATE. VEHICLE WILL SLIDE ON ICY ROADS AT THIS POINT. VEHICLE ALSO HAS LITTLE TO NO ACCELERATION ON ELECTRIC MOTOR AFTER THE VEHICLE IS HOT. MAKING A LEFT TURN FROM A STOP WITH ONCOMING TRAFFIC IS HAZARDOUS SINCE THE VEHICLE CAN TAKE UP TO 7 SECONDS BEFORE IT ACCELERATES ENOUGH TO COMPLETE THE TURN AND CLEAR THE ONCOMING LANE. BOTH PROBLEMS SEEM RELATED. THE FIRST WOULD APPEAR TO BE FREE WHEELING WITH NO ENGINE TYPE BRAKING APPLIED WHILE SWITCHING FROM ENGINE TO ELECTRIC. THE SECOND WOULD BE FROM NO ELECTRIC MOTOR ENGAGEMENT DURING INITIAL ACCELERATION FROM A STOP OR SLOW TO TURN MANEUVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607584July 1, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
FIRST REPAIR DONE AT THE DEALERSHIP ON 2/21/14 FOR DRIVERS DOOR LOCK NOT WORKING THE CAR HAD 707 MILES ON IT. I WAS GIVEN A RENTAL CAR FROM ENTERPRISE FOR THE DURATION OF THE REPAIR. THE REPAIR TOOK ONE DAY WHICH THEY REPAIRED THE "LEFT FRONT DOOR LOCK ACTUATOR LATCH ASSEMBLY". I RECEIVED A PHONE CALL STATING MY CAR WAS READY AT 5PM, BUT AS I DID NOT WANT TO DRIVE IN RUSH HOUR TRAFFIC I PICKED THE CAR UP THE NEXT DAY. SECOND REPAIR FOR THE SAME PROBLEM WAS ON 6/18/2014 AND THE CAR NOW HAD 5,117 MILES ON IT. I WAS GIVEN A GENESIS TO DRIVE WHILE MY CAR WAS BEING TAKEN CARE OF. I WAS PHONED TWICE THAT DAY TO SAY THEY WERE STILL LOOKING INTO MY CAR AND THEY WOULD GET BACK TO ME. AT 6PM THAT DAY THEY SAID THEY WERE STILL WORKING ON IT. THIS SERVICE INVOICE NOW SAYS THE FOLLOWING "FOUND LOOSE TERMINAL AT DOOR LATCH LOCK/UNLOCK PIN. TWEAKED (?) DOOR LATCH CONNECTOR TERMINALS AND REASSEMBLED DOOR LOCKS. DOORS WORKING NORMALLY." I PICKED MY CAR UP ON 6/20/2014. ON 6/28/2014 AT WORK WITH THE CAR NOW SHOWING 5406 MILES ON THE CLOCK IT HAS HAPPENED AGAIN. I HAVE PHONED THE SAME DEALERSHIP AND INFORMED THEM I WILL BE THERE MONDAY (6/30/14) WHEN THEY OPEN AT 7AM TO HAVE THIS CAR REPAIRED AGAIN. THEY HAVE NOW HAD THE CAR FOR TWO DAYS AND I HAVE NOT HEARD ANYTHING BACK FROM THEM. I AM NOW SUING HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607598July 1, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING COLUMN SHOOK AND MADE A RATTLING NOISE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,300 AND THE CURRENT MILEAGE WAS 15,900. UPDATED 8/28/14*CN UPDATED 09/16/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606892June 30, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
CAR FAILED PA INSPECTION BECAUSE OF RUN ON THE SUB FRAME DEALER SAYS ITS NOT COVERED UNDER RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606966June 30, 2014
STRUCTURE, VISIBILITY
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE SUN VISOR BECAME DETACHED AND OBSTRUCTED THE VIEW OF THE DRIVER. AFTER RESETTING THE VISOR IN THE UPWARD POSITION, THE VISOR CONTINUED TO DETACH. THE DEALER STATED THAT THE VISOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607225June 30, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I TOOK MY CAR INTO THE HYUNDAI DEALER FOR A 30,000 SERVICE. THEY SAID THE COMPUTER HAS AN UPGRADE TO THE SOFTWARE. AFTER THE UPGRADE, THE CRUISE CONTROL SPEEDS UP BY 4 - 5 MILES PER HOUR WHEN IT IS SET. FOR INSTANCE, IF YOU SET IT AT 65 MPH, IT WILL SPEED UP TO 69 OR 70 MPH AND THEN SLOW BACK DOWN TO 65. IT DOES THIS WHEN YOU INITIALLY SET THE SPEED OR IF YOU BRAKE AND THEN HIT THE "RESUME" BUTTON. IN THE CASE OF "RESUME", IF YOU INITIALLY SET IT AT 65 MPH AND USE THE BRAKE TO SLOW DOWN AND THEN USE THE "RESUME" BUTTON, THE CAR WILL SPEED UP TO 69 OR 70 BEFORE GOING BACK DOWN TO 65. THE CRUISE CONTROL WILL DO THIS NO MATTER WHAT SPEED YOU INITIAL SET IT AT. I TOOK THE CAR BACK IN AND THE SERVICE PEOPLE THOUGHT IT WAS STRANGE. SO THEY SAID THEY RAN THE UPGRADE TO THE SOFTWARE AGAIN, BUT IT HAS THE SAME ISSUE. THEY THEN TOLD ME THAT THE SURGE IN SPEED WAS WITHIN AN ACCEPTABLE TOLERANCE RANGE. I HAVE OWNED MANY CARS WITH CRUISE CONTROL AND NONE OF THEM HAVE EVER DONE THAT AND THIS CAR DID NOT DO IT PRIOR TO THE SOFTWARE UPGRADE. IT IS PRETTY DANGEROUS IF YOU ARE NOT PAYING ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606742June 29, 2014
STRUCTURE:BODY:DOOR
THIS ACTUALLY IS THE SECOND TIME WITHIN 2 MONTHS THAT AN OUTSIDE DOOR HANDLE CAME OFF IN OUR HANDS. THIS TIME IT WAS THE FRONT PASSENGER DOOR AND THE FIRST TIME IT WAS THE DRIVER REAR DOOR.. WE VERY SELDOM USE THIS CAR EXCEPT WITH A DRIVER, SO IT IS DIFFICULT TO ACCEPT THIS FAILURE. WE ARE NOW HOLDING OUR BREATH FOR THE OTHER HANDLES TO COME OFF. THE DEALERSHIP ISN'T OFFERING TO ACCEPT OWNERSHIP FOR REPAIRING THIS. WE HAVE SEEN MANY OTHER COMPLAINTS FOR SAME. WILL NOT RECOMMEND THIS MODEL TO OTHERS SINCE HYUNDAI ISN'T BEING HONEST THAT THIS IS A PROBLEM WITH THEIR AUTOS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606815June 29, 2014
STEERING
1ST WEEK OF JUNE 2014, NOTICED STEERING WAS MAKING NOISES WHEN TURNING. CHECKED PSF AND WAS LOW. ADDED AND WORKED FINE FOR ABOUT TREE WEEKS. THEN BAM !! SOMETHING BUSTED BEHIND ENGINE. LOTS OF FLUID BETWEEN ENGINE AND FIREWALL. PSF OF COARSE. STEERING BECAME EXTREMELY STIFF AND BARELY GOT THE VEHICLE HOME. LUCKY I DIDN'T HAVE AN ACCIDENT. CAR WOULDN'T TURN EXCEPT WITH EXCESSIVE FORCE. AND I'M 76 YR F. I COULD HAVE INJURED OR KILLED MYSELF OR OTHERS UNDER CERTAIN CONDITIONS LIKE MUCH HIGHER SPEEDS. HOW'S ANYONE TO KNOW SOMETHING LIKE WILL OCCUR AT ANY GIVEN TOTALLY UNEXPECTED MOMENT. I KNOW OF A RECALL ABOUT UNDER CARRIAGE OR SUB-FRAME RUST AND SERIOUS PARTS BREAKING OFF. SOMETHING GAVE AND SOMETHING BROKE DOWN THERE AND THE VEHICLE IS NOW INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606629June 28, 2014
EXTERIOR LIGHTING
DRIVING ON THE HIGHWAY AT 70 MPH, THE COMPLETE LEFT REAR TAILLIGHT FELL OFF AND OUT OF THE VEHICLE, DANGLING ONLY BY THE LIGHT BULB WIRING HARNESS. ANOTHER DRIVER HAD TO FLAG DOWN MY WIFE DOWN TO GET HER ATTENTION THAT THE LIGHT HAD FALLEN OUT. ALL 4 BOLT HOUSING PIECES HAD CRUMBLE APART INTERNALLY CAUSING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606551June 27, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I WAS AT A STOP LIGHT AND ZERO SPEED NOTICE MY ABS AND ESC LIGHT COMES ON TIME TO TIME . AND NOTICE MY LIGHTS GO OUT FROM TIME TO TIME IN THE BACK STOP LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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