Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10598646June 16, 2014
SEAT BELTS
MY HUSBAND AND I PURCHASED A 2014 HYUNDAI SONATA ON MAY 31ST. ON JUNE 15TH, I WAS SITTING IN A PARKING LOT WAITING ON MY HUSBAND, AND I REACHED INTO THE BACK SEAT TO HAND MY ONE YEAR OLD A TOY. WHEN I REACHED BACK, MY SEAT BELT SNAPPED AND BROKE FROM THE CONNECTING POINT ON THE FLOOR BOARD. MY HUSBAND TOOK IT ON TO HYUNDAI AND THEY HAVE STATED THEY ARE UNSURE AS TO WHY IT SNAPPED. MY HUSBAND WENT BACK TO GET THE VEHICLE AND THE SERVICE TECH STATED THAT IT STILL WASN'T FIXED. HE STATED THAT WHEN IT WAS INITIALLY FIXED AND SOMEONE SAT IN THE SEAT AND TURNED IT SNAPPED AGAIN. OUR VEHICLE IS STILL IN THE SHOP WAITING TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598710June 16, 2014
EXTERIOR LIGHTING
I WAS DRIVING DOWN A ROAD WHICH IS ONLY 25 MPH IN MY PARENTS NEIGHBORHOOD WHEN I TURNED AROUND TO HEAD BACK ONCE I GOT OUT THE CAR I NOTICED THAT MY DRIVERS SIDE TAILLIGHT WAS HANGING OUT BY THE WIRES. THERE WAS NO DAMAGE TO THE TAILLIGHT OR ON THE CAR, THE INSIDE PLASTIC PIECES WHERE IT IS MOUNTED TO THE CAR WERE BROKEN. GOING TO TRY CALLING HYUNDAI TOMORROW AS IT JUST HAPPENED TONIGHT. BUT AFTER READING ALL THE OTHER COMPLAINTS IT SOUNDS AS THOUGH THEY WILL DO NOTHING. THIS IS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598718June 16, 2014
STEERING
POPPING NOISE WHEN TURNING AND BACKING UP. NOISE IS BEEN HEARD AFTER YOU PARK AND THEN START UP AGAIN WHEN BACKING UP. ALSO WHEN TURN IN MY YARD. THIS HAS BEEN AN ONGOING PROBLEM. I HAVE CARRIED IT BACK FOR THE SAME REASON SEVERAL TIMES AND IT HAS NOT BEEN FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598011June 13, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE BEGAN TO TRAVEL OUT OF LANE INDEPENDENTLY AND THE STEERING WHEEL VIBRATED VIOLENTLY. THE VEHICLE WAS DRIVEN TO A PARKING LOT WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 61,570.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598225June 13, 2014
AIR BAGS
AIRBAG LIGHT REMAINS ON. TOOK TO DEALER UNDER RECALL NOTICE. CODE B1706 FOR SENSOR PROBLEM NOT UNDER RECALL. NOT FIXED, THIS IS A SAFETY ISSUE THAT HYUNDAI SHOULD TAKE RESPONSIBILITY FOR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595116June 12, 2014
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO GAS PEDAL AND ACCELERATION ISSUES. *SMD THE CONSUMER STATED WHEN HE TEST DROVE THE VEHICLE, HE NOTICED THE GAS PEDAL DID NOT RESPOND FOR APPROXIMATELY THREE SECONDS, AFTER WHICH TIME THE VEHICLE LURCHED FORWARD. IT WENT FROM 1000 RPM DOWN TO APPROXIMATELY 500 RPM. THE SALES REP INFORMED THE CONSUMER, THE PEDAL WAS A NEW DESIGN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597613June 11, 2014
STEERING
MY MOTHER CAN DRIVE CAR WITHOUT BEING STRANDED BECAUSE THE STEERING WHEEL LOCKS UP. THE STEERING WHEEL LOCKS UP SO HARD ABOUT 85% OF THE TIME WHEREAS SHE CAN'T TURN THE WHEEL TO TURN THE KEY. WE WENT TO STATE ARBITRATOR AND SHE HAD SAME PROBLEM COULD NOT TURN STEERING NOR START CAR. I THINK THIS A COVER UP OR SOME ONE IS TAKING BRIBES BECAUSE WE SHOWED PROBLEM IN FRONT OF ANALYST SALVADOR SANTILLAN OF DEPARTMENT OF CONSUMER AFFAIRS, AND NOTHING CAME OF IT THOUGH HE AGREED THAT THERE WAS A PROBLEM. AFTER A FEW TIMES OF MY MOTHER AN ELDER WOMEN OF SOME STRENGTH, BEING STRANDED, SHE CAN'T DRIVE CAR ALONE. PLEASE LOOK IN TO WE HAVE VIDEO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597346June 10, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A SECOND VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE CAUSING DAMAGE TO THE FRONT FENDER, DRIVER'S SIDE DOOR AND REAR QUARTER PANEL. THE CONTACT INDICATED THAT DURING THE INCIDENT THE AIR BAGS FAILED DEPLOY. THE CONTACT SUFFERED NECK, SHOULDER AND RIGHT ARM INJURIES DURING THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10597079June 9, 2014
AIR BAGS, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
SINCE BUYING MY VEHICLE IN FEB 2013. I'VE HAD NOTHING BUT PROBLEMS WITH IT. AIR BAG LIGHT, TIRE PRESSURE LIGHT AND CHECK ENGINE LIGHT CAME ON AND CAR HAS BROKEN DOWN ON ME. TOOK CARE TO GET FIXED FROM DEALERSHIP WITHIN IN MY 30 DAYS WARRANTY. ROBERTSONS HONDA FIXED THE BATTERY PROBLEM AND THE CHECK ENGINE LIGHT BUT NOT THAT OTHER 2. THEY STATED TO ME THAT THEY DIDN'T HAVE THE CORRECT EQUIPMENT TO FIX IT. WHICH IS NOT MY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597090June 9, 2014
STRUCTURE, VISIBILITY
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR REMAINED IN THE DOWNWARD POSITION AND OBSTRUCTED THE VIEW OF THE ROAD. THE SUN VISOR WAS UNABLE TO BE SECURED IN THE UPWARD POSITION. THE VISOR WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597145June 9, 2014
ENGINE
I STARTED THE CAR AND IT SHOOK SOME AND CHECK ENGINE LIGHT CAME ON. I CHECKED OIL AND IT WAS 2.5 QUARTS LOW. FILLED THE CAR WITH OIL. DROVE IT TO THE SHOP TO HAVE A OIL CHANGE DONE ON IT. THE SHOP CHANGED THE OIL AND I DROVE THE CAR HOME. AS I WAS DRIVING IT HOME THE CAR STARTED SPUTTERING AND CLATTERING. THE CAR STALLED. TOWED TO SHOP WHERE MECHANIC IMMEDIATELY CHECKED OIL. IT WAS FULL OF OIL. THE MECHANIC CHANGED THE SENSORS. AFTER CHANGING THE SENSORS THE CHECK ENGINE LIGHT WENT OFF BUT THE MOTOR IS STILL KNOCKING. THE MECHANIC CONFIRMED THE ENGINE HAS BEEN SEIZED. THE ENGINE NEEDS TO BE REPLACED. I HAVE READ ON THE INTERNET THAT THE 2011 ENGINE IS KNOWN TO HAVE MAJOR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596525June 5, 2014
POWER TRAIN, FUEL SYSTEM, GASOLINE
THE CAR WAS PARKED. STARTED AND BACKED UP I PROCEEDED FORWARD AT 10-15 MPH IN A PARKING LOT AND THE CAR JUST DIED WOULD NOT START I HAD PLENTY OF POWER LIGHTS ETC BUT IT WOULD NOT TURN OVER. HAD TO HAVE THE CAR TOWED. A CAR ONLY FOUR YEARS OLD SHOULD NOT HAVE A SAFETY ISSUE LIKE THIS. THIS IS A SAFETY ISSUE BIZ IF WE HAD RODE IN THE CAR FOR 10 MINUTES AND IT STALLED WE WOULD HAVE BEEN ON A VERY DANGEROUS SECTION OF A HIGHWAY THAT WOULD MOST CERTAINLY ENDED WITH AN ACCIDENT AND EVEN A WORSE SCENARIO . FOR YOU TO HAVE NO WARNING A SIGNAL OR A BELL BUT FOR IT TO JUST SHUT OFF. I HAVE ENJOYED THE CAR FOR THE MOST PART BUT BETWEEN A OIL SENSOR GOING A FEW YEAR AGO AND THE CAR DIED THE SAME WAY IN THE MIDDLE OF AN INTERSECTION AND THE CAR GOING DEAD AGAIN IN THE COURSE OF THE VEHICLE MOVING I SERIOUSLY WOULD NOT RECOMMEND OR CONSIDER BUYING A SONATA AGAIN I HOPE THIS NOTE HAS SOME EFFECT ON FIXING THIS PROBLEM BEFORE FATALITIES OCCUR. (NOW I ALSO HAVE A HUGE REPAIR BILL FOR A PROBLEM THAT SO OBVIOUSLY A FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595716June 3, 2014
STRUCTURE:BODY
MY WIFE HAD AN ACCIDENT TODAY WHICH SEEMS TO BE CAUSED BY SOME KIND OF MECHANICAL ACCELERATION WHEN SHE WAS PULLING INTO A PARKING SPACE. IT ALL HAPPENED SO FAST THAT, AT FIRST, SHE THOUGHT SHE MIGHT HAVE PUSHED THE ACCELERATOR INSTEAD OF THE BRAKE. BUT, AS THE FOG OF THE INCIDENT CLEARS, SHE RECALLS SLOWLY APPLYING THE BRAKE TO PULL INTO THE PARKING SPACE AND THE NEXT THING SHE KNOWS IS THAT THE ENGINE IS RACING AND SHE'S KNOCKED DOWN METAL SIGNS, TREES AND BUSHES. THE CAR WOULD NOT STOP. SHE JUST MISSED THE FRONT OF A BUILDING. WE WERE RELIEVED THAT NO PEOPLE OR VEHICLES WERE ALSO INVOLVED. SHE SUSTAINED NO INJURIES AND THE AIR BAGS DID NOT INFLATE. WE ARE GLAD THAT SHE WASN'T ON A HIGHWAY AND WHERE MUCH MORE DAMAGE COULD HAVE OCCURRED. THE CAR HAS BEEN TOWED TO CASEY'S AUTO BODY, AT 4515 OHARA AVE, BRENTWOOD, CA 94513-2206 IN CASE YOU WOULD LIKE TO INSPECT THE VEHICLE. THERE IS A LOT OF DAMAGE TO THE FRONT AND DRIVER'S SIDE FRONT FROM THE SIGNS, TREES AND BUSHES. WE DO NOT HAVE AN ESTIMATE YET FROM CASEY'S. I ALSO HAVE SENT THIS INFORMATION TO HYUNDAI. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10595756June 3, 2014
STEERING, SUSPENSION
WAS DRIVING DOWN THE WHEN I HEARD A POP SOUND THAT HAD CAME FROM THE CURBSIDE OF THE VEHICLE THEN THE CAR STARTED PULLING TO THE RIGHT SIDE OF THE ROAD AND DID NOT REALLY THINK TO MUCH ABOUT BECAUSE THOUGHT NEEDED TO JUST HAVE ALIGNMENT DONE TO THE VEHICLE THEN NEXT FRIDAY I HAD TAKE THE CAR TO HAVE THE ALIGNMENT DONE ON THE VEHICLE THEY CALLED ME AND SAID THAT THE SUB-FRAME OF THE VEHICLE WAS RUSTED IN HALF AND THAT IT WAS UNSAFE TO DRIVE. I LOOKED UP THE RECALLS ON THE VEHICLE AND SEEN WHERE IT HAD A RECALL FOR THE SUB-FRAME RUSTING AND SET UP A APT . TO HAVE IT TAKEN CARE OF BUT THEY ARE SAYING THAT SINCE MY CAR IS NOT REGISTERED IN ONE OF THE SALT-BELT STATES THAT THEY ARE NOT GOING TO HONOR THE RECALL EVEN THOUGH THE RUST IS THERE AND THE SUB-FRAME IS RUSTED IN HALF AND THE LOWER CONTROL ARM IS RUSTED OFF. REF #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595848June 3, 2014
STEERING
STEERING RATTLE OVER BUMPS AND WASHBOARD TYPE SURFACES. VEHICLE SOUNDS LIKE A STEERING COMPONENT INSIDE THE STEERING COLUMN IS BROKEN. HYUNDAI ACKNOWLEDGES THERE IS A PROBLEM BUT REFUSES TO COVER REPAIRS UNDER FACTORY OR AFTERMARKET WARRANTY WHICH THEY ALSO SOLD ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595857June 3, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR DECK STOP LIGHT WIRING AND FRAME DETACHED FROM THE SOCKET. AFTER INSPECTING THE VEHICLE AND REMOVING THE BULB FROM THE SOCKET, THE CONTACT NOTICED THAT THE BULB AND WIRING FELL INTO THE TRUNK AND BURNED ITEMS WITHIN THE TRUNK. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V113000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10595385June 1, 2014
SUSPENSION, WHEELS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WHEN DRIVING TO WORK THE WHEEL START TO PULL. WHEN I GOT TO WORK I TOOK A LOOK AT THE FRAME THERE WAS A 2 INCH CRACK IN ONE SIDE AND A 1/4 INCH BY 20 INCH CRACK IN THE OTHER SIDE. WHEN I TOUCH IT THE FRAME WAS ROTTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595427June 1, 2014
VISIBILITY
THE DRIVER SIDE SUN VISOR DOES NOT STAY IN THE UP POSITION. IT KEEPS FALLING INTO THE FIELD OF VIEW. THERE ARE NUMEROUS OTHER COMPLAINS ON THE WEB FOR THE SAME COMPLAINT. SEEMS TO BE A POORLY BUILT PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595434June 1, 2014
STEERING, SUSPENSION
WHILE TRAVELING 55+MPH ON THE HIGHWAY IN A CURVE THAT IS CURVING RIGHT. THE CAR STARTS TO ROCK/SWAY SIDE TO SIDE. SIMILAR TO A GUST OF WIND BLOWING AGAINST THE CAR FROM THE SIDE. PROBLEM ONLY OCCURS WHEN OVER 55MPH AND DRIVING THROUGH A CURVE ON A HIGHWAY. CAR SEEMS NORMAL WHEN GOING STRAIGHT OR ON INSIDE ROADS AT LOWER SPEEDS. ALIGNMENT WAS GOOD, AND INSPECTION BY SEARS FOUND NO ISSUES. NOTHING LOOSE ETC. NO RECALL FROM HYUNDAI. THIS IS A MAJOR CONCERN ESPECIALLY WHEN DRIVING ON ICY ROADS. THIS PROBLEM MAY LEAD TO AN ACCIDENT/CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595292May 31, 2014
STEERING, SUSPENSION
ON MAY 15TH I WAS AN ACCIDENT REGARDING MY 2013 HYUNDAI SONATA THE CAR SWAYS ALL OVER THE ROAD I HAVE NOTIFIED THE DEALER SEVERAL TIMES AND BEEN TOLD THERE IS NO FIX EVEN THOUGH THEY KNOW ABOUT THE ERROR THE SWAYING CAUSED AN ACCIDENT THAT RESULTED IN SEVERE INJURIES TO THE PASSENGER. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS DEFECT WHEN WILL SOMETHING BE DONE ABOUT IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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