Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10683577February 15, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
BRAND NEW CAR PURCHASED AND FEW ISSUES. 1. GAS GAUGE ONLY GOES UP TO 7/8 EVEN WITH FULL TANK FILL UP. 2. GAS MILEAGE DOES NOT SEEM TO INDICATE CORRECT MILEAGE. WITH FULL TANK GAS, THE INDICATOR SHOWS 450+ MILES, BUT ACTUAL MILEAGE IS 300~350 MILES. 3. ERROR OCCURS WHEN PLAYING SONGS FROM IPHONE 6 USING USB CABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683463February 14, 2015
VISIBILITY/WIPER
THE VISOR ON THE DRIVERS SIDE DOES NOT STAY UP. IT HANGS LOOSELY DOWN ALL THE TIME. THIS IS A DRIVING HAZARD BECAUSE IT IS ALWAYS BLOCKING YOUR VISION DAY AND NIGHT. AT NIGHT IT IS ESPECIALLY DANGEROUS BECAUSE YOU JUST CAN'T PLAIN SEE. I FOUND ONLINE THAT THE MANUFACTURER KNOWS ABOUT THIS ISSUE AND HAS CORRECTED ON LATER MODELS BUT THERE A NUMBER OF VEHICLES OUT THERE THAT USED THIS DEFECTIVE PART. I WROTE HYUNDAI AND THERE RESPONSE WAS "YOUR 2006 SONATA IS NO LONGER COVERED UNDER THE LIMITED WARRANTY BASED ON THE DATE OF FIRST USE (DFU). WITH THAT IN MIND, WE ARE UNABLE TO PROVIDE ASSISTANCE WITH THE COST OF THE PARTS NEEDED FOR YOUR SONATA. WE APOLOGIZE FOR THE DISAPPOINTMENT THIS MAY CAUSE YOU. PLEASE USE THE FOLLOWING LINK TO NAVIGATE ONTO THE NHTSA WEBSITE IF YOU WISH TO PURSUE TO FILE A COMPLAINT." THIS IS NOT RIGHT. IF THEY KNOW IS DEFECTIVE THEN THEY SHOULD FIX IT. THEY KNOW THEY BUILT A PART THAT IS DEFECTIVE AND HINDERS THE SAFETY OF DRIVING A VEHICLE AND DO NOT OFFER TO FIX IT?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683466February 14, 2015
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
OIL LEAKED FROM VALVE COVER ONTO ALTERNATOR. ENGINE STALLED AND LEFT ME STRANDED ON RURAL MOUNTAIN ROAD. FINALLY GOT TOWED HOME. MECHANIC SAYS IT WILL COST NEARLY $1000 TO REPLACE VALVE COVER GASKETS AND ALTERNATOR. CAR IS 2006 HYUNDAI SONATA WITH 3.3L 6CYL ENGINE. I BELIEVE THAT THIS IS THE SAME ENGINE AND SAME PROBLEM THAT PROMPTED THE RECALL ON 2007 HYUNDAI VERACRUZ NHTSA CAMPAIGN NUMBER: 14V415000. THE EXISTING RECALL SHOULD BE EXPANDED TO INCLUDE MORE HYUNDAI VEHICLE MODELS THAT EXHIBIT THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683131February 13, 2015
AIR BAGS
I'M DROVE ON HWY101S IN SF FOLLOW THE HWY SPEED. WHEN THE CAR AHEAD SLOWDOWN AND STOPPED AND I DID TOO BUT THE CAR BEHIND WON'T STOP AND HIT ME FROM THE HWY SPEED THEN PUSH ME HIT THE FRONT CAR AHEAD AND ANOTHER CAR HIT THE CAR BEHIND ME PUSH HER HIT ME AGAIN AND ANOTHER CAR ALL 5 INVOLVED THIS INCIDENT. I'M THE SECOND ONE. MY CAR WAS DAMAGED THE TRUNK POP UP BEND V SHAPE THE FRONT LID AND BUMPER BEND BUT THEY HAVE NO ANY POSITIONS OF AIRBAG POP UP COME OUT TO SAVE ME AND MY PASSENGER FRONT AND BACK SEAT......UPDATED 03-11-15 *BF *TR UPDATED 9/20/2017*CN
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10682874February 12, 2015
AIR BAGS
I HAVE HAD SO MUCH WARRANTY WORK DONE TO THIS CAR, THAT I WILL NEVER BUY HYUNDAI AGAIN! I WOULD ESTIMATE AROUND $10,000.00 WORTH OR WARRANTY AND RECALL WORK HAS BEEN DONE, NOT INCLUDING THE OTHER ISSUES THAT ARE NOT UNDER WARRANTY. MY AIRBAG PRESSURE IS TOO HIGH SO THE LIGHT IS ON, ON MY DASH. IT'S A $300 JOB AND THEN THERE IS SOME SENSOR FOR THE GAS THAT CAUSES THE CHECK ENGINE LIGHT TO STAY ON. THAT'S ANOTHER $200 TO GET FIXED. ALSO THE MOTOR IN MY DRIVER SIDE WINDOW IS GOING OUT. SEEMS LIKE THERE'S JUST ONE PROBLEM AFTER ANOTHER. I'LL NEVER WILL BUY HYUNDAI AGAIN AND CAN'T WAIT UNTIL I CAN AFFORD TO TRADE THIS SONATA IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683329February 12, 2015
POWER TRAIN, AIR BAGS
2011 HYUNDAI SONATA WAS ON 2ND RECALL FOR TRANSMISSION. THE AIR BAG LIGHT CAME ON AND WOULD NOT TURN OFF...UPDATED 02/12/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682980February 12, 2015
ENGINE
I WAS DRIVEN ON THE HIGHWAY IN THE 2ND TO LEFT LANE ABOUT 70 MPH, CHECK ENGINE LIGHT WAS ON AND ALL OF THE SUDDEN I LOST COMPLETE CONTROL OF THE ACCELERATOR PEDAL. I PUSHED IT ALL THE WAY DOWN TO THE FLOOR SEVERAL TIMES, NO PRESSURE, NO CONTROL AND OBVIOUSLY SLOWED DOWN. I MOVED OVER TO GET TO THE RIGHT SHOULDER TO STOP AND SEE WHAT IS THE ISSUE, LUCKILY THE BRAKES WORKED, BUT MANY CARS WERE DODGING ME TRYING NOT TO HIT ME. I DIDN'T GET IN AN ACCIDENT, BUT SURE CLOSE TO BEING IN ONE AND HIGH SPEEDS. FRIGHTENING TO SAY THE LEAST. I DID MAKE IT TO THE DEALER AND COME TO FIND IT IS AN EMISSION PART THAT FAILED THAT CAUSED THE CAR NOT TO ACCELERATE. I DID GET IT FIXED BUT WAS OUT OF WARRANTY, AND PAST THE FEDERAL EMISSION REIMBURSEMENT PROGRAM OF 8 YEARS OR 80K MILES. I HAD ABOUT 80,200-500 MILES ON THE CAR. COINCIDENCE, DON'T KNOW, I AM STILL CONCERNED DRIVING THE CAR, IT COULD HAPPEN AGAIN! I AM JUST GLAD I DIDN'T GET SERIOUSLY INJURED OR KILLED. I DIDN'T GET REIMBURSED FOR THE PART THAT COST $1,500. BUT I AM VERY CONCERNED KNOWING THAT THIS COULD HAPPEN TO ANYONE WITH EMISSION CONTROLS BY THE COMPUTER IN YOUR CAR. I TRIED TO BE PROACTIVE THEREFORE THE POST COMPLAINT FOR OTHERS. I GUESS IT TAKES COLLATERAL DAMAGE OF PEOPLE LOSING LIFE FOR CAR COMPANIES AND THE WONDERFUL FEDERAL GOVERNMENT TO TAKE NOTICE. BEWARE MOST NEW CARS HAVE THESE SYSTEMS FROM WHAT I AM TOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683009February 12, 2015
STRUCTURE
THE EXTERIOR PAINT ON THE DOOR HANDLES CAME OFF BOTH THE DRIVERS SIDE AND THE PASSENGER SIDE..THE METAL WRAPPING OF THE INTERIOR DOOR HANDLES BECAME DANGEROUSLY SHARP, AND CUT ME ON MY FINGER. THIS ALL HAPPENED AROUND 2009.SINCE THEN THE INTERIOR CLOTH HEADER HAS COME LOOSE FROM THE ROOF, AND IS NOW HANGING. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10682490February 10, 2015
STEERING
THE STEERING WHEEL HAS PLAY IN IT AND IT ALSO MAKES A LOUD KNOCK WHEN TURNED FROM SIDE TO SIDE WHEN IN MOTION AND NOT IN MOTION. I SPOKE TO A GUY AT THE DEALERSHIP AT CAPITAL HYUNDAI COLUMBIA SC AND AFTER I TOLD HIM WHAT THE CAR WAS DOING HE TOLD ME IT NEEDED A STEERING COUPLER AND IT WOULD COST AROUND $400 AND THEY DO A LOT OF THIS SERVICE FOR THE PARTICULAR CAR. BUT THE PART ONLY COST $5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682526February 10, 2015
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
SINCE LEASING THE VEHICLE ON AUGUST 1 I CONSTANTLY COMPLAINED ABOUT THE GAS MILEAGE WHICH HYUNDAI INDICATED WOULD BE RESOLVED ON THE FOLLOWING OIL CHANGE. THE OIL CHANGE BARELY EFFECTED THE MILEAGE EFFICIENCY WHICH LEADS TO THE SECOND ISSUE WHEN THE GAS GAUGE SHOWS BELOW A QUARTER ON THE TANK THE CRUISE CONTROL DOES NOT WORK AND IS ALSO AFFECTED IN HIGH MOUNTAIN AREAS. WHEN I EXPLAINED THESE ISSUES TO HYUNDAI THEY SAID THEY NEVER HEARD OF IT AND WOULD SENT TO THE COMPANY FOR FURTHER REVIEW IN THE MEANTIME I HAVE A CAR WITH THE GAS GAUGE THAT DOES NOT SHOW EXACT AMOUNTS FROM FILL UP TO EMPTY MAKES THIS CAR A SAFETY RISK THAT IS TOTALLY UNACCEPTABLE NOT TO MENTION THE CAR IS RUNNING HORRIBLE WHICH SUGGEST OTHER SAFETY FEATURES ARE NOT WORKING ACCURATELY. THE DEALERS LOOK OVER ONLY SUGGESTED OTHER UNDERLYING ISSUES EXIST WITH THIS VEHICLE AND IS A CLEAR SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682322February 9, 2015
SERVICE BRAKES, POWER TRAIN
I HAVE HAD TO REPLACE THE BRAKE PADS THREE TIMES. REPLACED ROTORS FRONT AND REAR. REPLACED CALIPERS ON REAR AND REPAIRED THE FRONTS. 87000 HIGHWAY MILES. TRANSMISSION HARD SHIFT FROM NEW. DEALER STATES THAT THEY HAVE NEVER HEARD OF ANY TROUBLE LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681685February 6, 2015
CHILD SEAT:LATCH CONNECTOR/CLIP
TL*THE CONTACT OWNS A GRACO SAFETY SEAT, MODEL NAME: READY RIDE, AND MANUFACTURED IN OCTOBER 01, 2012. THE SAFETY SEAT WAS BEING UTILIZED IN A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE LOWER HARNESS LATCH WOULD NOT UNLATCH TO RELEASE THE CHILD. THE CONTACT MENTIONED THAT THE FABRIC WAS CUT IN ORDER TO RELEASE THE CHILD FROM THE SEAT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681723February 6, 2015
STEERING
UPON REACHING THE 70 MPH SPEED LIMIT THE VEHICLE'S STEERING BEGAN TO VIBRATE WHEN TURNING TO THE RIGHT. RECENTLY HAD NEW TIRES AND WHEEL ALIGNMENT DONE SO THAT PROBLEM IT IS NOT .IT APPEARS AS THOUGH IT IS GETTING WORSE AS THE STEERING NOW MAKES A CLUNKING NOISE WHETHER MOVING OR NOT. ALSO THERE APPEARS TO BE MANY ISSUES WITH THIS AND HYUNDAI HAS ISSUED A SAFETY ALERT, BUT NO RECALL. THIS INCIDENT WILL ULTIMATELY RESULT IN INJURIES AND POSSIBLY FATALITIES IF NOT ADDRESSED. HOPEFULLY THE NHTSA WILL FORCE DEALERS TO REPLACE THESE FAULTY PARTS BEFORE THAT HAPPENS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681732February 6, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT BOTH HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE HEADLIGHT BULBS. THE FAILURE RECURRED NUMEROUS TIMES AND ON EACH OCCURRENCE, THE BULB WAS REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER 06V180000 (EXTERIOR LIGHTING) HOWEVER, THE VIN WAS NOT INCLUDED. IN ADDITION, BOTH REAR DOORS WOULD ONLY UNLOCK MANUALLY AND THE BRAKE LIGHT FAILED TO OPERATE WHEN THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. MA 09/25
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681823February 6, 2015
STRUCTURE
THE CHROME PLATING ON THE INTERIOR DOOR LATCHES IS PEELING OFF CAUSING PASSENGERS TO CUT THEIR HANDS/FINGERS WHEN OPENING THE DOOR. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10662813February 4, 2015
POWER TRAIN, SUSPENSION
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO AUTOMATIC TRANSAXLE SHIFT LEVER.* LD THE CONSUMER STATED SEVERAL MONTHS AFTER THE VEHICLE WAS PURCHASED, HE WAS NOTIFIED TO MAKE AN APPOINTMENT WITH THE DEALER TO HAVE THE VEHICLE INSPECTED WITH RESPECT TO CAMPAIGN 928. THE CONSUMER WAS INFORMED THE VEHICLE HAD A SLIGHT ERRATIC PULL/DRIFT TO THE RIGHT. THE INVOICE STATED THE PROBLEM WAS CORRECT. HOWEVER, THE CONSUMER STATED THE PROBLEM WAS STILL PRESENT. AFTER THE SECOND TIRE ROTATION AT 16, 000 MILES, A PULSATING SOUND DEVELOPED AS THE VEHICLE SLOWLY ACCELERATED. THE PROBLEM WAS DIAGNOSED BY THE DEALER AS CHOPPY INNER EDGES ON ALL FOUR TIRES. THEIR SOLUTION, WAS FOUR NEW TIRES AND A WHEEL ALIGNMENT. THE CONSUMER STATED HE BELIEVED THE CAMPAIGN WAS NOT COMPLETELY PERFORMED BY THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681327February 4, 2015
SEAT BELTS, AIR BAGS
AIRBAG LIGHT WENT ON AGAIN. TOOK TO DEALER FOR SECOND TIME AND THEY CONFIRMED THERE WAS A FAULT IN THE SEAT BELT BUCKLE THAT TRIPS UP THE AIRBAG SYSTEM. QUOTE IS $310 TO FIX ON TOP OF $130 THEY CHARGED ME TO DETERMINE REASON FOR AIR BAG LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680767February 3, 2015
SUSPENSION, STEERING
I WAS DRIVING HOME FROM WORK ON JAN 30TH, 2015 AND THE CAR STARTED PULLING TO THE RIGHT. THE NEXT DAY, SAT THE 31ST, I JACKED UP THE RIGHT FRONT OF THE CAR TO SEE WHY THE CAR STEERED TO THE RIGHT. I FOUND THE LOWER WHEEL ASSEMBLY ATTACHMENT TO THE FRAME HAD COME LOOSE. THAT WAS BECAUSE THE FRAME HAD THREE OF FOUR SIDES RUSTED THRU. THE CONDITION COULD HAVE CAUSED A MORE SEVERE ACCIDENT IF THE ATTACHMENT TO THE FRAME HAD PULLED COMPLETELY APART. I WILL CHECK WITH HYUNDAI TO SEE WHAT THEY CAN DO ABOUT IT. THANKS FOR LISTENING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680835February 3, 2015
VISIBILITY/WIPER
HEARD CRACKING SOUND WHEN VISOR WAS PUT IN DOWN POSITION. AFTER THAT THE SUN VISOR DOESN'T STAY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680843February 3, 2015
SERVICE BRAKES
RETURNED CAR TO DEALER 16 MONTHS AFTER PURCHASE DUE TO GRINDING NOISE FROM WHEELS. BRAKE CALIPERS HAD LOCKED UP, DESTROYING PADS AND SCORING THE ROTORS. BRAKES SERVICED AGAIN IN 2012 AND 2013 FOR WORN PADS AND GRINDING NOISE. BRAKES FAILED AGAIN IN JUNE 2014 REQUIRING NEW PADS AND ROTORS, FRONT AND REAR. RETURNED CAR TO DEALER DUE TO A BURNING SMELL IN DECEMBER 2014. FOUND RIGHT REAR CALIPER HAD SEIZED. REPLACED CALIPER AND PAD. AGAIN BURNING SMELL IN JANUARY 2015. DEALER FOUND LEFT REAR CALIPER HAD SEIZED. REPLACED CALIPER, PADS, AND ROTOR. CONTACTED HYUNDAI MOTOR AMERICA WHO STATES THIS IS NORMAL. ALSO STATE THAT DESIGN DEFECTS ARE NOT COVERED UNDER HYUNDAI WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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