Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10678623January 23, 2015
AIR BAGS, SEAT BELTS
MY 2006 HYUNDAI SONATA'S AIR BAG LIGHT STAYS ON. I TOOK IT TO DEALERSHIP. THEY SAID THE PROBLEM IS DUE TO FAULTY PASSENGER SEAT BELT TENSIONER. THIS MATCHES THE DESCRIPTION STATED IN NHTSA ACTION NUMBER: PE14023. THIS INVESTIGATION WAS CLOSED BECAUSE HYUNDAI WILL EXTEND THE WARRANTY TO 15 YEARS OR 250K MILES. MY HYUNDAI DEALERSHIP DOES NOT HONOR THIS WARRANTY BECAUSE THEY DID NOT GET NOTICE FROM CORPORATE. I CALLED HYUNDAI CUSTOMER CONNECT CENTER 1-855-671-3059 WITH THIS ISSUE AND PROVIDED THE NHTSA CASE NUMBER. I TALKED TO A AGENT AND HIS SUPERVISOR AND HIS SUPERVISOR. NEITHER ACKNOWLEDGE THE EXISTENCE OF THIS NHTSA ACTION NUMBER: PE14023. THEY SAID I HAD TO REPAIR THIS ON MY OWN COST. I AM SURPRISED TO HEAR THAT HYUNDAI JUST IGNORES THE AUTHORITY OF NHTSA ESPECIALLY ON THE AIRBAG ISSUE. I HAVE RECORDED THE PHONE CONVERSATION WITH BOTH SUPERVISORS FOR REFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678642January 23, 2015
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ELECTRICAL SYSTEM
THE TIRE PRESSURE MONITORING SYSTEM (TPMS) HAS DISPLAYED ERRONEOUS TIRE PRESSURE READINGS DURING COLD WEATHER CLIMATES NUMEROUS DIFFERENT TIMES DESPITE HAVING THE CORRECT PSI OR ADDING AIR TO REACH AN ULTIMATE PSI READING. THIS HAS BEEN AN ISSUE WITH OTHER MODELS OF HYUNDAI VEHICLES WITH THE TPMS FEATURE ACCORDING TO OTHER OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678408January 22, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN UNKNOWN NOISE COMING FROM THE STEERING WHEEL WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678427January 22, 2015
ENGINE
PURCHASED A BRAND NEW 2011 HYUNDAI SONATA. WHILE WE WERE DRIVING DOWN THE ROAD, WE HEARD A KNOCKING NOISE COMING FROM THE ENGINE. WHILE WE WERE LOOKING FOR A GAS STATION TO PULL OVER, THE CHECK OIL LIGHT CAME ON, ALL WITHIN A MATTER OF MINUTES. WE IMMEDIATELY PULLED OVER AND CHECKED THE OIL ONLY TO FIND THAT NO OIL WAS REGISTERING ON THE DIP STICK. WE FOUND THAT ODD AS WE HAD OUR OIL CHANGE JUST A COUPLE MONTHS AGO. HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD THAT THERE WAS SLUDGE IN THE ENGINE AND WE NEEDED TO REPLACE IT. THE COST TO REPLACE THE ENGINE WAS $6100. FURTHERMORE, THE DEALERSHIP WENT ON AND CHANGED THEIR STORY 5 TIMES AS TO WHILE THE ENGINE FAILED. THEY ASKED US TO PROVIDE THEM WITH OIL CHANGE RECEIPTS, WHICH WE DID YET THEY STILL DENIED OUR CLAIM. OUR CAR HAD THE OIL CHANGES DONE PROPERLY AND WITHIN THE TIME SCHEDULED. OUR CAR WAS STILL UNDER WARRANTY YET THEY DENIED OUR CLAIM WE HAVE FILED A LAWSUIT AGAINST THE DEALERSHIP AND HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678253January 22, 2015
STEERING
WHEN FIRST PURCHASED IN MARCH OF 2014 NOTICED A LITTLE CLICKING IN STEERING WHEN TURNED LEFT OR RIGHT. NOW ITS GOTTEN WORST! EVEN WHEN PARKED IT CLICKS. WHEN WE HIT THE SMALLEST BUMP ON THE ROAD IT CLICKS AND SHAKES BAD. I'M TO THE POINT OF SCARED TO DRIVE MY OWN CAR. I'M SCARED I WOULD HAVE NO CONTROL OF THE STEERING ONE DAY. I CAN NOT DRIVE THIS CAR WITH MY 3 KIDS IN IT. I THOUGHT I BOUGHT ME A SAFE FAMILY CAR. I WAS WRONG. I'M DOING MY RESEARCH RIGHT NOW AND SEE LOT OTHERS HAVE THIS PROBLEM. IT NEEDS TO BE A RECALL. MY HYUNDAI DEALER SAYS IT'S THE COUPLING. HE KNEW EXACTLY WHAT PROBLEM I WAS HAVING. LIKE IT ISN'T NEWS TO HIM. IT'LL GONNA COST ME $349 TO GET THIS FIXED?!?!? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678344January 22, 2015
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL BECAME HARD TO MANEUVER AND THE CONTACT HAD TO APPLY FORCE UPON TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, ANOTHER VEHICLE CROSSED THE CONTACTS PATH WHILE MAKING A TURN AND CRASHED INTO THE CONTACTS VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED MINOR BRUISES TO THE LEGS AND THE PASSENGER SUSTAINED HEAD AND NECK INJURIES. THE PASSENGER RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS WAITING FOR THE MANUFACTURER TO DETERMINE THE POWER STEERING FAILURE AND AIR BAG FAILURE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V161000 (AIR BAGS). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10678370January 22, 2015
STEERING
THIS CAR WAS JUST PURCHASED USED. WHEN DRIVING IT HOME WE NOTICED THE CAR CONSTANTLY WANDERS ON THE ROAD REQUIRING CONSTANT CORRECTION. THE HYUNDAI DEALER DEALER SAYS IT'S JUST THE ELECTRIC STEERING AND WE ARE NOT USED TO IT. I HAVE HAD ELECTRIC STEERING IN PRIOR CARS BUT NEVER HAD THIS DIFFICULTY. I CAN'T TELL IF IT'S UNSAFE BUT IT SURE DOESN'T LEAVE THE DRIVER WITH THE FEELING OF HAVING CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676928January 21, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED TO RESPOND WHEN DEPRESSED. AS A RESULT, THE VEHICLE ACCELERATED THROUGH A RED LIGHT AND AVOIDED A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676942January 21, 2015
TIRES, TIRES:SIDEWALL
KUMHO TIRE SOLUS KH25 215 55 R17 DEVELOPED 2 GOLF BALL SIZED BULGES ON THE TIRE'S OUTSIDE SIDEWALL. I CALLED KUMHO & EXPLAINED THE PROBLEM TO THEM. THEY TOLD ME OVER THE PHONE THAT I MUST HAVE HIT A CURB & IT WOULD BE ROAD HAZARD THEREFORE NOT COVERED. I KNOW THE VEHICLE NEVER HIT A CURB. THEY TOLD ME I CAN TAKE IT TO A DEALER & HAVE THEM INSPECT THE TIRE. THEY SAID 99.9% IT IS THE DRIVERS FAULT. THE NUMBER THEY GAVE ME WAS TO NATIONAL TIRE & BATTERY. THEY SAID THEY DO NOT DEAL WITH KUMHO TIRES. THEY STOP SELLING THEM BECAUSE OF TO MANY PROBLEMS. I CALLED BACK & WAS TOLD TO TAKE IT TO SEARS. THEY DIDN'T KNOW THE PHONE #.THIS IS A SAFETY ISSUE. IT HAS DELAYED ME FROM TAKING MY VACATION TO FLORIDA. IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677084January 21, 2015
ENGINE
TL* THE CONTACT 2008 HYUNDAI SONATA SE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, AN ABNORMAL NOISE EMITTED FROM THE ENGINE AS THE VEHICLE LOST POWER AND STALLED. THE CONTACT MENTIONED THAT THE OIL LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677124January 21, 2015
SEAT BELTS, AIR BAGS
SEAT BELT TENSIONER CAUSING AIR BAG SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678152January 21, 2015
ENGINE
I WAS DRIVING DOWN THE HIGHWAY, THE ENGINE STARTED MAKING A KNOCKING NOISE. NO LESS THAN 30 SECONDS LATER DID THE CAR'S ENGINE MAKE A LARGE BAG NOISE AND I RAN OVER WHAT FELT LIKE PARTS. I COASTED A WHILE DOWN THE ROAD AND FINALLY PULLED THE CAR OVER TO THE SIDE OF THE ROAD. UPON OPENING THE HOOD I DISCOVERED OIL ALL OVER THE INTAKE AND EXHAUST MANIFOLDS AS WELL AS THE RADIATOR. I CALLED HYUNDAI ROADSIDE ASSISTANCE AND HAD THE CAR TOWED TO FAULKNER HYUNDAI IN HARRISBURG PA ON 1/19/14. THEY PROVIDED A SERVICE LOANER AND SAID THEY WOULD GET BACK TO ME WITH AN UPDATE ON THE CAR. I WAITED UNTIL WEDNESDAY THE 21ST BEFORE CALLING THEM, ONLY TO FIND OUT THAT THE ENGINE HAD SEIZED AND THEY HAD ALREADY TAKEN PICTURES OF THE DAMAGE AND SENT THEM TO THE HYUNDAI PEOPLE TO SEEK WARRANTY COVERAGE. THEY ALSO ASKED ME FOR MAINTENANCE RECORDS ON THE CAR. I CHANGE THE OIL MYSELF AND ALWAYS PUT IN FULL SYNTHETIC, SO THEY HAD ME SUBMIT RECEIPTS FROM THE AUTO PARTS STORE PROVING I BOUGHT OIL AND FILTERS OR THE SONATA. I AM NOW AWAITING RESOLUTION FROM HYUNDAI. WILL UPDATE ONCE I HAVE AN ANSWER FROM HYUNDAI. THIS IS A PRETTY SERIOUS SAFETY CONCERN, THE ENGINE LET GO AT 60+MPH WITHOUT WARNING, WHEN IT LET GO IT BLEW OIL ALL OVER THE ENGINE COMPARTMENT AND I'M SURE ON THE ROAD AS WELL. LUCKY I WAS DRIVING EARLY IN THE MORNING AND THEIR WAS VERY LITTLE TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676765January 20, 2015
STRUCTURE:BODY
WE CAME HOME FROM A SHORT TRIP AND NOTICED THAT THE PAINT ON THE HOOD OF OUR CAR HAD PEELED OFF IN A FEW SPOTS. SOME SPOTS LARGER THAN OTHERS. THE GREY PRIMER IS SHOWING NOW AND WE HAVE A WHITE CAR. *TR WHY IS PAINT PEELING OFF OF AN 09 HYUNDAI? SHOULD NOT BE HAPPENING!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676758January 20, 2015
STRUCTURE:BODY
OUTSIDE REAR DRIVER DOOR HANDLE COMES OFF FOR NO REASON IT JUST BROKE OFF AND I AM NOT THE ONLY ONE . THIS COULD BE A POTENTIAL SAFETY ISSUE. IN THE EVENT OFF AN ACCIDENT THIS COULD POSE GREAT DANGER TO ANYBODY TRYING TO EXIT THE VEHICLE. IF THE DOOR HANDLE BRAKES WITH CHILD LOOK DOOR CANNOT BE OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676828January 20, 2015
STEERING
CAR DOES NOT SAFELY TRACK OR STEER IN STRAIGHT LINE - AS IF STUCK IN A GROOVE. IT IS HARD TO TURN WHEEL AND CORRECT, AND NEEDS CONSTANT CORRECTING TO MAINTAIN SAFE STEERING. CAR IS PROPERLY ALIGNED AND TIRES ARE PROPERLY INFLATED.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676853January 20, 2015
ENGINE, STEERING, SERVICE BRAKES
I PURCHASED MY HYUNDAI SONATA ON 1/05/2015 WITH ONLY 6 MILES FROM SHEEHY HYUNDAI OF WALDOR IN MARYLAND AFTER 11 DAYS OF PURCHASE ON JANUARY 16 2015 AT APPROXIMATELY 5:45 PM (RUSH HOUR IN THE DC METRO AREA) MY SONATA CAME TO AN ABRUPT STOP WITHOUT ANY WARNING SIGNS ON THE HIGHWAY IN MIDDLE LANE WHICH IS VERY DANGEROUS AND VERY SCARY AND PUT ME IN A VERY VULNERABLE POSITION. THE ENGINE SHUT OFF, I WAS UNABLE TO STEER OUT THE WAY OF TRAFFIC AND THE BRAKES LOCKED UP AND I WAS UNABLE TO DO ANYTHING WHILE IN THE MIDDLE OF THE RUSH HOUR TRAFFIC. I WAS A SITTING DUCK WAITING TO GET SMASHED BY A PICKUP TRUCK DIRECTLY IN THE BACK OF ME.THANK MY GOD NOTHING HAPPENED. I WAS UNABLE TO USE THE SOS AND BLUELINK EMERGENCY FEATURES THAT IS EQUIPPED CAME WITH 3 MONTHS FREE ACTIVATION IN THIS VEHICLE. I HAD TO PERSONALLY CALL VIA MY CELL PHONE AND AWAIT POLICE ASSISTANCE WHICH WAS 10 MINUTES STILL IN THE MIDDLE OF THE HIGHWAY AND AFTER THE ASSISTANCE OF THE POLICE WE WERE ONLY THEN ABLE TO PUSH THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. THE BLUELINK CUSTOMER SERVICE DID VERY POORLY IN RESPONDING AFTER ALL THIS EMERGENCY SITUATION AND TO MAKE IT WORSE THEY DID NOT PROVIDE A TOW UNTIL 1.45 MINUTES AFTER, THEN COMMENCE TO JUSTIFY THIS LONG PERIOD BY STATING ITS "FRIDAY AND THE NORMAL TIME IS 2 HOURS OR MORE". THEREFORE, I AM PLEADING TO SHEEHY DEALERSHIP AND HYUNDAI CORPORATION ALONG WITH ANYONE ELSE THAT CAN ASSIST ME TO ENSURE THAT I HAVE A NEW REPLACEMENT VEHICLE. I AM GETTING NOWHERE WITH SHEEHY DEALERSHIP IN REFERENCE TO A NEW REPLACEMENT VEHICLE. THE VEHICLE IS CURRENTLY AT SHEEHY SERVICE DEPARTMENT AND THEY ARE STILL NOT ABLE TO FIGURE OUT THE PROBLEM. EVEN THOUGH THEY MIGHT BE ABLE TO FIX THE VEHICLE I WILL NOT FEEL SAFE DRIVING THE SAME VEHICLE AFTER THIS VERY HAZARDOUS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676407January 19, 2015
ENGINE
THIS IS A NEW HYUNDAI SONATA 2015. THE ENGINE CHECK LIGHT CAME ON AND THE ENGINE STARTED RUNNING ERRATICALLY. THE FOLLOWING SYMPTOMS CAN BE A SAFETY CONCERNS: 1. SOMETIMES WHEN IDLING AT INTERSECTION THE ENGINE RPM GOES UP ALL OF A SUDDEN AND THE CAR STARTS MOVING FORWARD AND ONLY A STRONGER PUSH ON THE BRAKES STOPS THE CAR FROM CRASHING INTO THE VEHICLE AHEAD OR RUNNING A RED LIGHT. 2. WHEN DRIVING ON HIGHWAY THE CAR LACKS POWER EVEN IF THE GAS PEDAL IS DEPRESSED ALL THE WAY INTO THE FLOOR. THIS PREVENTS THE CAR FROM PROPERLY ACCELERATING WHEN MERGING INTO INCOMING TRAFFIC. I TOOK THE CAR TO THE DEALERSHIP AND THEY IDENTIFIED THE ISSUE IS "CAM COVER LEAKING" AND "OIL COMING THROUGH THE OIL SEAL MAKING THE MOTOR DO WEIRD THINGS". THESE ARE THE QUOTES FROM THE PAPER I GOT FROM THE DEALER. THE CAR SPENT 2 WEEKS WITH THE DEALER. THEY REPLACED THE CAM COVER. BUT 2 DAYS LATER THE PROBLEM APPEARED AGAIN. I'M AFRAID OF DRIVING THIS CAR NOW, BECAUSE ENGINE BEHAVES ERRATICALLY. AND THIS CAR ONLY HAS 3500 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676493January 19, 2015
AIR BAGS, SEAT BELTS
THE FRONT PASSENGER SEAT BELT BUCKLE ASSEMBLY FAILED, TOOK TO DEALERSHIP AND CODE OF B1518 CAME UP. BASICALLY THE SEAT BELT BUCKLE NEEDS TO BE REPLACED AND THEN WHEN REPLACED THE AIR BAG LIGHT ON THE DASHBOARD WILL GO AWAY. WITH THE ERROR IN THE SEAT BELT BUCKLE, THIS THUS ILLUMINATES THE AIR BAG LIGHT ON THE CONSOLE. THIS SEEMS TO BE A KNOWN ISSUE WITH THIS MAKE, MODEL AND YEAR AND YET HYUNDAI IS NOT DOING ANYTHING ABOUT THIS AND WANTS US TO PAY EVERYTHING OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672934January 16, 2015
AIR BAGS
AIR BAG LIGHT IS ON DUE TO PRETENSIONER ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672920January 16, 2015
SEAT BELTS
THE DRIVERS SEAT BELT WILL NOT STAY ENGAGED ,I HAVE TO TAKE MY HAND & KEEP HITTING UNTIL IT WILL STAY ENGAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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